i was also advised that the laundry service was available and the items were to be dropped at reception by 7

poor wifi around the

think this hotel would have had being a hilton, i would have also liked to of seen a menu for the room service

the breakfast was the best yet- fresh and delicious ingredients that were cooked and seasoned so well

for a kids it's a very unfriendly breakfast

wifi is very weak, making it difficult to do work in the room

the garden is stunning and the breakfast is world class

issue was that our room was on the top floor and you could hear a constant hum coming from the kitchens below

plenty of on-site parking and the provision of two ev chargers a real bonus for us

asked for a quiet room, we were put in a room next to the kitchen extractor fan, which was on till 10

was staying in the hotel to work so appreciated the choice of areas to work from + wifi in public areas

good car parking

no toothbrush and toothpaste in bathrooms room service was slow food service was a little slow

this, such tasty food and a chill sophisticated atmosphere, same can be said for the hotels bar where we enjoyed

breakfast was fantastic

no laundry room.

good position and parking

3 miles away from the city centre free parking clean friendly staff bar available good

parking spaces, but was not a issue for us but can imagine being a problem if the hotel was fully

and other receptionist went above and beyond to get us an early check in

lack of proper room service and proper laundry service

to access for business from the motorway, ample parking, easy to check in, strong wifi, lovely restaurant for

good wifi

we had a lovely meal in the bar area and the breakfast was great

the receptionist (and bar staff) were very nice and courteous

pool amazing kids absolutely loved it

room service good too

bed, clean/good sized rooms, helpful staff, good evening meal selection, great breakfast

the staff are extremely friendly, the hotel restaurant and bar areas are lovely and the rooms are

all staff were so helpful and polite, everywhere was super clean, the gym and health club were fabulous, beds

- good wifi - room size adequate - bed comfortable, not too hard - everything very clean

great gym. breakfast nice

a pet owner i was surprised by the spacious areas available to walk a dog and that i could take my

room service was quick and food great

setting in its own grounds good car parking modern building facilities and room very well staffed -even though

if you go as a family for the golf there isnt a spa or pool for the non golfers.

stepping out of the building in the morning to be confronted by amazing views of the surrounding golf course,

ample parking, appreciate not being charged to park on site

lovely room, great location. good facilities for bar and food

on new year's eve - sadly the bar closed at 17

housekeeping was busy with the rooms, but there were carts and piles of laundry everywhere

ceiling falling down, filthy dirty throughout, changing rooms filthy, dirty towels piled up in a laundry bin,

and the sheets had a mark on which probably laundry rather than housekeeping

here a few times lovely place but out dated with the bar and hotel reception area rooms and ok clean and tidy

have done enough for us, arranging taxis, giving advice, room service, extra towels, use of pool

doesnt do laundry

i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

bed and the sofa were comfy, nice and quick service, yummy breakfast for both adults and kids - english breakfast

was perfect for what we were staying there for, breakfast went down a treat with the kids

this occasion there was a slight mix up on arrival with my early check in as the room i was allocated was not

beddings are very clean, only laundry service is working properly

7am loading in dollies of supplies was loud and disruptive, as well as laundry carts loading in the evening

the view from the room looked out to the laundry

the bar was slow and not very clean

spanish manager of the restaurant was lovely and exceedingly welcoming, as were the staff in the bar who made

but a team member was engaged early next morning in trailing wheeled waste bins or perhaps laundry bins over

noise between 12-2 am which sounded like laundry cages being moved and lots of noise from people talking

nice golf course

guests running around the hotel at night and kids shouting until early hours of the morning

enjoyed our stay, the staff were particularly welcoming and helpful at reception in the bar and in the restaurant

and leaving crates of dirty laundry in the corridor

place to stay, very comfortable and excellent value for money, wish i had the chance to use the spa facilities

room service

we had access to the leisure pool with jacuzzi and spa for no extra costs

exorbitant room service charge

shower appeared to leak, every other holiday inn that i have stayed at has had a guest laundry you can use for

wifi was breaking up a bit

location close to train station breakfast rooms were warm and very comfortable

everything from the warm welcome, great breakfast and general hospitality

bar was open, staff were excellent

my only qualm would be with the service in the outdoor bar area, particularly the staff serving the outside

the staff, the spa and the skewd restaurant

have been nice to have an adults only outdoor pool

the upgrade was amazing just slightly disappointed that we couldn't take our son in to the spa pool

facility for kids, the welcome information while checking in by the staff is amazing

very comfy and everything we needed. great parking too!

waited long time in bar as staff doing multiple tasks such as serving food, serving room service

very quite location. easy access to the bar and facilities

parking at night time as during day no issues but all 3 nights as we had been out till late night

close to shops and 5 minutes from a big park which is brilliant for anyone with kids or dogs or just for an

also, amongst the amenities,laundry is listed but this misleading at best

bed laundry is poor

if you like a late drink after a night out there is also a 24hr bar available

ev charger on site

comfortable room with good wifi and pod style bathroom

there is no laundry service available

you also hear the laundry stores and delivery s on the office block side with the staff parking area

did not find any wifi for the hotel

the bar staff where also very accommodating helping me out with a bottle opener and buckets of ice for

the bar and restaurant were reasonably priced and the food was lovely

ve liked if they had more information on the services they provided and the costs, such as laundry

no wifi!

great wifi and tv

room was basic but met all needs, tv and wifi very good

was generally dirty, but worse was when i found my luggage in the shared kitchen instead of my room after i got

quite tired (no 11) - flickering lights, curtains need rehanging, needs a repaint, large pile of laundry sat

they should have offered room service or a meal collection service

large sofa bed made up for our little girl without us even asking, free wifi, good sized room.

fairly quiet location with plenty of free parking

parking right outside, easy access to rooms

room service asked for a jug of water as i m pregnant and was thirsty and took a hour to get to

beyond expectations. excellent gym with great equipment. staff really friendly

would have loved a mini bar fridge

excellent pool and gym is a bonus at this

kids running up and down all night screaming couldnt sleep

mins many others were waiting also and complained too view from window was of recycling bins and laundry over

of staff was very polite and helpful trying to find us a room that wasn't either overlooking the laundry bins

i called to order room service and they said they were too busy to take an order and it also would not be

food, the bar, the room and the staff

food is excellent, gym is great, location is perfect

com site said they had laundry but i received a message the day before saying this was no longer the case

sadly no bar or restaurant/room service

clean room, great bathroom, nice view of the canal, great breakfast, lovely staff and free car parking

the hotel bar was closed. there was no food. the room service menu was not available.

i had organised a blokes golf tour for 2 night so was ok for us

35 am by a member of staff banging doors and rolling laundry trolleys across the carpark outside of my bedroom

laundry collection at 530 in the morning then staff laughing and talking at 2am waking me up what a

efficient management of laundry requirements

room was above the laundry room i think could here some machine all night long room 201, i think the halls were

the wifi was good and strong, nice tv nice and warm in the room

someonelses cleaned laundry still hanging on wardrobe

someones leftover(clean)laundry hanging wardrobe door not

full of auf weidersehn pet contractors

room was clean and suitable for 2 adults and 2 kids

door/wall was glazed glass, not suitable when staying with family and kids

were they not fresh, or was that the smell of the laundry soap

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

tray used for room service was not clean.

if you need snacks or drinks there is bar downstairs and also a whsmith and m&s as you enter airport

breakfast was good, bus stops very close by and train station few stops away.

the room service menus were overpriced and charging 5 additional for room service to be delivered

is really clean and has a gym that stays open at any hour

gym open 24/7

really nice bar area

front desk was so lovely & helpful, & the gentleman on the bar was wonderful & totally spoilt our kids

spacious room, good wifi, silence

round good hotel and perfect location for us, kids were very excited and it just made our holiday extra special

the room was pretty small, especially once the sofabed was out (i was sharing with my kids aged 3 and 6), but

the sofa mattress could have been better but was fine for kids because they don't weight much

clean, good food, midday checkout, good (free) wifi and air conditioning all at a very reasonable price

polite and friendly staff, clean and well appointed room, lots of selection at breakfast.

wifi was fast

we dined there both evenings and breakfast was lovely

breakfast lovely, easy check in , lovely staff, comfy beds, amazing shower and food on site

the comfortable and clean rooms, breakfast and welcoming staff

price with breakfast included good wifi connection

wifi very good

limited parking however i got a space

playing golf excellent value for price includes free car parking and we walked to the town took less than10

parking not sufficient

to keep the doors to service rooms closed - opposite our room door we kept being faced with dirty laundry and

sausage alternative but fresh eggs and toast hash browns and fruit were available and were great, room service

not really pet friendly therefore

fantastic parking facilities

evening bar meal very good, quick friendly service from all staff

to control heat noise from the kitchen right into early hours room must have been next to laundry all we heard

disconcerted to find them already hung on the towel rail as they did not look so fresh from the laundry

room service

a staircase led to a room with table and chairs and a small kitchen and a

i d stay in the suite again and just order room service and never leave

room - service - staff - bar and restaurant all first class

a very relaxing bar

excellent room service and good facilities. close to town.

a meal on room service and only half the meal arrived, the veg and potatoes were missing, i had to wait

great bar and restaurant

there was a halloween party going on in the bar area which we went to and had a great night

even though the room allocated was near the parking lot, there wasn't any noise from late

it had character lots of parking comfortable bed

dan at th bar was very knowledgable & again gave great service

the staff also went above and beyond getting us an early check in so we could get ready for a wedding nearby

the hotel restaurant and bar are both tasteful decorated, great relaxing welcoming feeling.

little jem with a beautiful garden bar at the back, loved staying here

and welcoming, i'd called a couple of hours prior to arrival and she was able to accommodate early check in

facilities that were offered are not actually their e.g. room service, was none

there s a popular bar right below and it a 10-minute walk to the train

rooms are above a busy restaurant/wine bar

no breakfast poor wifi tired decor lumpy bed insecure car park air conditioner broken

it is an authentic perfect place for a good night sleep and a great bar next door

wifi didn t work in the room. not acceptable in 2024.

no bar or

no bar but plenty nearby.

access to the rooms is via a rear exit with bags of dirty laundry stacked outside and black bin liners of

30pm and be told that the kitchen was closed for dinner having had a long drive anticipating a warm welcome and

easy parking

the evening meal was excellent , and the atmosphere in the bar afterwards made it a night to remember

we had drinks in the bar when we got back from our evening at tewinbury farm and the pub had such a great,

on turning down the duvet in the morning, discovered a hole in the cover caused by laundry

this is a wonderful pet-friendly hotel

i offered to pay for an early check in but they would not commit

bar and restaurant were perfect for our birthday celebrations

best of all the breakfast was by far one of the best i ve ever eaten

no laundry service

laundry in corridor biscuits well out of date overall musty smell need major upgrade way over

had the most warm welcome and the bar menu was really good

breakfast restaurant was running a limited menu rooms are dated and walls paper thin wifi so slow it wasn't

plenty parking. great wifi service. friendly staff.

ac was working, parking was available

bar only open for 1 night until 8pm

parking and wifi with a good room

there was a guy creeping about around the cars in the dark when i was parking

breakfast finished at 9am

you have young kids there are a lot of stairs and no lift

value for money, staff friendly and comfortable for my kids

free parking which is always a bonus

has free onsite parking

staff, room and breakfast and convenience of parking all first class

in the same floor they had a laundry room which we could use, includes a dryer which is a big bonus for a

we thought it was good to have a laundry room and microwave room which we used

i get to travel allot first real time i've seen a laundry room available , microwave room with cutlery was also

additional fridge in room. additional microwave room & laundry room.

this hotel has great facilities, including a gym, laundry room, and ice machine

woke up kept awake by the laundry collection service from 9

more coffee in rooms and a laundry service

wifi up and down but mostly ok.

couldn't find wifi password for use in room

was easy to find with plenty parking, friendly helpful staff, and a lovely room