room - service - staff - bar and restaurant all first class

a meal on room service and only half the meal arrived, the veg and potatoes were missing, i had to wait

parking facilities. reception and bar attendants. clean and comfortable room. room service.

wanted room service and place order at 9

the bar and restaurant were great and reasonably priced

wifi worked well

small car park but phoned hotel and they advised on additional parking opposite

playing golf excellent value for price includes free car parking and we walked to the town took less than10

we looked for somewhere to eat out and found a lovely bar that served home made indian food, which was delicious

the bar was a shelf behind reception

kids friendly

the hotel staff was excellent, and may i add that they were kids friendly too

location, gym, light meal available at late hour.

wifi connection was good

also the argentinian chap at the bar who i also forgot the name( i apologise but i'm horrible with remembering

someones leftover(clean)laundry hanging wardrobe door not

someonelses cleaned laundry still hanging on wardrobe

nice food and a nice lobby / bar area.

airport, really spacious and quiet and the restaurant and staff are lovely as well as the rooms, gym, cleaning

few noisy neighbours who thought letting their kids play in the corridor for an hour was acceptable at 10pm

breakfast was fresh and plentiful cooked to perfection

breakfast, bar and location.

tasty breakfast and lunch

no dramas, very straightforward and the hotel had ev charging points

was amazing and brilliant with the kids, he was very polite printed out photos of things my kids wanted so they

were they not fresh, or was that the smell of the laundry soap

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

wifi access...could get better

moreover, value for money for the late check out and breakfast included

if you need snacks or drinks there is bar downstairs and also a whsmith and m&s as you enter airport

property was convenient for the early check in. positive note - bed comfortable.

we were travelling with two kids aged 8/6

the breakfast in the morning (our kids loved it) was fantastic to start our stay in london before heading to

breakfast was lovely in the morning and the drinks ordered at the bar in the evening where enjoyed in nice

* the breakfast was excellent, with a wide variety of fresh and tasty options

no information in the room regarding bar times or if there were any options for breakfast

from as it was advertised as free breakfast, but didn t have breakfast going

parking and wifi with a good room

shower was a little slow but perfectly adequate. wifi was slow in the morning.??

wifi was working fine and has free parking which was useful

i get to travel allot first real time i've seen a laundry room available , microwave room with cutlery was also

measures very good staff very helpful room a good size and good work facility microwave room and laundry room

we thought it was good to have a laundry room and microwave room which we used

this hotel has great facilities, including a gym, laundry room, and ice machine

additional fridge in room. additional microwave room & laundry room.

woke up kept awake by the laundry collection service from 9

more coffee in rooms and a laundry service

keen on the dispenser for shampoo & body wash , have stayed here many times and always had good wifi but this

room temperature frezzing. wifi kept goin dead. no signal.

not far from parking near luton

i suggest your offer breakfast or dinner room service to: say you have 50 seats in the dinning, but you have

extensive menu and fast room service

check in was smooth, room was lovely, dinner was delicious perfect location nice gym

breakfast was really good, gym was good, everything spotless and lovely staff.

cooked breakfast was excellent, comfy beds, plenty of space in our family room, kids 4&7

sofa bed hadn't been made up for the kids but was swiftly done when requested

hotel on arrival lots of kids out the front and rubbish left all around, looked untidy didn't get dinner,

asked for the hotel to leave rose petals in the shape of a heart on the bed as it was my wedding night and wanted

wifi issues

a gym and or pool would have been wonderful but of course the price would be greatly increased

cool quirky building, room clean and modern, breakfast was excellent

the only thing missing was more people in the bar on an evening

asking on line if i wanted early check in, giving me option of 11am and then saying it was not possible as this

having to constantly sign into the wifi network was a real pain, especially when working across multiple devices

the location of the sun hotel is right in the middle of hitchen so no worries about parking or fees to pay

room #10 is by maids workstation- laundry. very noisy! pillows were hard.

ample parking

lovely decor, and convenient parking outside my room.

the breakfast was lovely, enjoyable beautifully presented really enjoyed it.

i checked into my room around 9pm and was still able to order room service

no washing machine or laundry

bags of laundry piled on the landing/ fire escape

all friendly and helpful, room clean, comfortable and quiet, breakfast was really good, the american diner right

decent breakfast for the price. pet friendly

no place to walk with the kids

good bar and restaurant

we had a bar meal on the first night and waited an hour after ordering

good parking

no disability parking , car park at rear of hotel

warm welcome and very helpful team, especially the lady on duty for bar and then back for breakfast, very

spa and pool

easy to find, plenty of parking, staff were wonderful, large room, use of swimming pool, great breakfast choice

comfy beds adequate gym and pool with spa pool and sauna/steam room a bonus

the whole floor smelled clean and was spotless - as were reception, the bar and restaurant spaces, which were

tv was good as was wifi

this visit we were put right next to the laundry room so early in the morning we were woken to thre sound of a

the bar was reasonable also

did not seem to work all evening my iphone, ipad and laptop- not apple) all day that there was a wifi connection

excellent staff. room well designed and bed very comfortable. excellent room service.

well stocked bar with great beer selection

no guest laundry

my room next to the laundry shoot carried the sound to my room

room spacious with extras, iron, hairdryer and option for laundry to be done made the stay very

of clean towells / laundry / cleaning is a pain but tough times for everyone so understand why there is none

couldn't find marmalade at breakfast.

unfortunately the bar was closed when i came, which was not great

had work to do in the evening and morning and the wifi signal was not good enough for emails or vpn connection

golf club bar could have been open a little later (for a saturday night- think it closed at 20:00ish)

lovely room, great location. good facilities for bar and food

period property with modern facilities including the best hotel wifi we have ever encountered

the wifi isn't good

not much variety for breakfast as a vegan but i was happy with what i got

the staff were exceptional, particularly the friday night bar duo

next morning we went down for breakfast which amazing

staff at reception, breakfast & bar were excellent and exceeded our expectations

we arrived quite early and there was plenty of parking

breakfast was delicious with a great choice of different cooked breakfasts available

breakfast and bar food was delicious and the staff were outstanding and nothing was too much trouble

on the sunday for lunch the kitchen had

robes, tea and coffee maker and room service available friendly and helpful staff free parking wifi aircon lovely

no laundry service

laundry in corridor biscuits well out of date overall musty smell need major upgrade way over

staff, good location, clean comfortable, warm , good parking , good restaurant , would definitely stay

plenty parking. great wifi service. friendly staff.

location excellent easy to find and good parking

on the website ironing and laundry was an extra payment and then i found an ironing board in the room and iron

our toilet didn t flush well and took a couple of flushes to get it going and no laundry service

breakfast was very good. size of rooms were decent sizes. parking was good. lovely staff.

asked if there was a bomb in our suitcase jokingly at the gym ..

beautiful area close to where u need to be shopping an golf club an just all round excellent

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

evening menu and only one 18 choice breakfast - i don t eat much so would have like options

no water in room. refused room service.

free wifi

like in a lot of older buildings the wifi can be a tad slow in the room but it was ok.

quite tired (no 11) - flickering lights, curtains need rehanging, needs a repaint, large pile of laundry sat

really good layout, comfortable room, good breakfast included.

unfortunately the wifi is not good from the rooms which makes it difficult for work

easy parking. great breakfast

being able to see my car from my room ,good parking facilities

com site said they had laundry but i received a message the day before saying this was no longer the case

the hotel bar was closed. there was no food. the room service menu was not available.

he explained about parking facilities, breakfast and also told us about two pubs just across the road from the

no room service or central air conditioning

wifi in room

i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

doesnt do laundry

love the whole thing, kids were all so happy and loved the blue lights in the bathroom x

arrived early wife 8 months pregnant and booking at warner studios for 3pm requested early check in - on

the bar and reception area were so relaxing but also laid back and fun

wifi not simple to log into, more than the password was required gave up on it, tv and air con

wifi was not up to the standard i had come across when traveling around europe.

it would be quite nice to have a mini bar or option to buy a drink.

it didn't have a bar or restaurant which was one reason it was so quiet and we weren't tempted to have a night

difficult to find dark, dingy room no wifi connection poor heating poor television connection

the breakfast has plenty of choice and you can sit inside or outside on a nice day

there was a nice selection for the breakfast buffet

great breakfast, decent gym, superb asian restaurant, lovely pool area

lift felt like it was going to break down , we went away for the first time in 9 years without kids and the spa

comfortable and spacious rooms; great restaurant, good gym facilities; lovely staff

but a team member was engaged early next morning in trailing wheeled waste bins or perhaps laundry bins over

noise between 12-2 am which sounded like laundry cages being moved and lots of noise from people talking

parking

efficient room service

golf course on site.

but unfortunately we had the laundry skips at the back of us & was woken 8am monday by the trolleys being

situated opposite a cleaning store cupboard, which was regularly open and unattended with bedding laundry and

basic necessities supplies, such as no slippers, no laundry bag, no phone charging socket for loan to guests,

our bedroom (57) was right next to a laundry servicing area, which was noisy well into the night (~11 pm)

were by the laundry machines below our room

the lack of gym, and laundry services but guess can t have it all.

there is no laundry service so this is a short stay hotel

great location, helpful staff. excellent room service - very comfortable suite.

terrible wifi system had to join through facebook or twitter

the only downside was that the restaurant was overlooked by the kitchen so it did feel a bit like a canteen

lack of proper room service and proper laundry service

parking is free which is great and it s easily located

the bar was a lovely place to spend time if your on your own as i was

but wifi didn't work and the ev chargers (which is why i chose that hotel) did not work

plenty of parking

everything was fine, friendly staff, reasonable bar prices, and a restful nights sleep.

very comfy and everything we needed. great parking too!

whole visit from checking in, parking availability, dinner and breakfast were excellent as were all of the staff

room was spotless the bed was really comfortable and the kitchen facilities in the studio room were really useful

the early check in javier was excellent!

after spa we got back to the room and tried to get through to room service and reception for over a hour there

there should be fresh towels by the pool etc or gym equipment

booked quite last minute and was surprised that there was availability in this famous spa hotel

range at breakfast arriving 930 wasn t too good

clean the extractor grates on the ceiling of the therapy pool.

freshly cooked breakfast every morning

the breakfast was ok, but instead of fried tomatoes we got cold cherry tomatoes which was odd

the breakfast is amazing and the staff are very friendly

didn't like that the wifi code wa sent to my phone so i didn't see it until check out

the breakfast wasn t the best this could easily be addressed with some attention to detail

play park for the kids

stayed with the grand kids who loved the adjacent play area

hotel pitty they didn't have a bar could do with picture of the food court on there

cheap. convenient location for our journey. pet friendly. nice people on the desk.

fee for pet however long the stay easy access to get to noth8ng was too much trouble at front

no laundry room.

3 miles away from the city centre free parking clean friendly staff bar available good

needed a steam clean in bedroom this time , wifi seems to not be as good as it used to be

wifi did not work, o could get reception in my phone aswell whilst in the room

wifi could of been stronger & more cooked breakfast options made available.

and the sheets had a mark on which probably laundry rather than housekeeping

housekeeping was busy with the rooms, but there were carts and piles of laundry everywhere

ceiling falling down, filthy dirty throughout, changing rooms filthy, dirty towels piled up in a laundry bin,

pool area was nice but could do with an upgrade

staff were incredibly helpful especially with a mix up with room service which they comped for us in the

to control heat noise from the kitchen right into early hours room must have been next to laundry all we heard

disconcerted to find them already hung on the towel rail as they did not look so fresh from the laundry

very clean, friendly staff, kids loved the room and the nearby animals, lovely setting.

the breakfast was really yummy, and we also enjoyed the dinner at the main restaurant

there is ample parking including a dedicated area for ev charging

it also had many events on that day and parking was limited, guests staying should be prioritised

golf carts aren't easily available

had great fun at the axe throwing activities, kids enjoyed mini off road explorer

dinner and breakfast were amazing

golf, good choice of restaurants, staff very friendly/excellent attention to guests well-being

access to the rooms is via a rear exit with bags of dirty laundry stacked outside and black bin liners of

bathroom floor was a little grubby (i assume clean) and i couldn't get the tv to work, but i used wifi and my

the evening meal was excellent , and the atmosphere in the bar afterwards made it a night to remember

minor moan. vehicles parking opposite parking bays making manoeuvring out tricky.

were attending a family wedding locally and requested an early check in so we could get to the wedding in time