end of the corridor overlooking the dirty laundry store

situated opposite a cleaning store cupboard, which was regularly open and unattended with bedding laundry and

no laundry is not friendly for business trip.

basic necessities supplies, such as no slippers, no laundry bag, no phone charging socket for loan to guests,

our bedroom (57) was right next to a laundry servicing area, which was noisy well into the night (~11 pm)

i enjoyed the healthy breakfast, lunch and dinner options, which were also reasonably priced

lovely staff, very friendly. fantastic breakfast.

great but pool rubbish & jacuzzi cold

outstanding customer service. amazing spa facilities. definitely, i will be coming back.

no mobile signal, wifi was very weak & tv didn't work

no bar in hotel

wifi was very slow.

com which said kids sleep free but there was a 30+ price increase when i added my 4 month old baby - in

no breakfast poor wifi tired decor lumpy bed insecure car park air conditioner broken

hotel does not have a bar or restaurant so you have to go out elsewhere

i was asked to bring my laundry to the reaction for them to take it

evening food very good. breakfast good value. pool great and bar area friendly and pleasant.

very friendly. kids felt comfortable

slow because the clerk had to present so much information to us about covid, breakfast, dinner, room service,

we had a sandwich off the room service menu one evening which was enough for two

com site said they had laundry but i received a message the day before saying this was no longer the case

wifi in room but stated all rooms with wifi lights on stairs didn't work so stairs was pitch black

card was preauthorised for room service, having been offered exactly that

hotel was very dated, there was hair in my bath, no room service, broken pieces of furniture and uncomfortable

plenty of parking

quite tired (no 11) - flickering lights, curtains need rehanging, needs a repaint, large pile of laundry sat

very clean and within walking distance to train station a very good breakfast

staff really lovely , room clean and comfortable and the breakfast was delicious

this is more of a motel layout with a central building for breakfast/reception, and outside access to i'd call

friendly staff continental breakfast supplied, tea and coffee making facilities in room free wifi in room i

on turning down the duvet in the morning, discovered a hole in the cover caused by laundry

very clean and comfortable beds, great swimming pool, good food and secure parking, good access for london,

the indoor pool is also very good

room service was good as was the shower

think at the very least the spa facilities need an upgrade as are very basic and tired for such a lovely hotel

laundry only changed after i asked (1

also, we arrived at 3:30pm to find our rooms where not ready, due to staffing issues, and laundry for several

wifi was very variable really only able to access it once during our stay

such an important place, i liked the old typical pub look in the photos and the modern rooms and parking available

there was therefore no formal evening meal available, but there was room

to our room and there was complimentary wine on the table (another nice touch) we went to the bar after we

very convenient good parking

wifi did not work at all throughout our stay and we couldn t find anyone to ask about it

also never know a residents bar not to be open or room

breakfast delicious

see swimming pool comment above.

overpriced breakfast, and only a single sized bed in a single room.

spa was excellent, especially swimming pool and club room

pool a little cool

the swimming pool was also fab

but a team member was engaged early next morning in trailing wheeled waste bins or perhaps laundry bins over

noise between 12-2 am which sounded like laundry cages being moved and lots of noise from people talking

onsite restaurant and bar were great too

restaurant food was ok , waiters looked after my kids requirements well.

pleasant walks through countryside with the occasional sound of a golf ball being struck if you were near the

more coffee in rooms and a laundry service

woke up kept awake by the laundry collection service from 9

girls run reception bar hotel awesome very good. had bad back kind beyond words.

easy access, parking on site, comfortable bed

lovely quiet spacious room bar and restaurant clean and friendly

doesnt do laundry

i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

breakfast had everything kids loved the chocolate muffins

the bar is serving hot meal to save me time looking for diner after a long day work

the place is pet friendly

20 min from luton airport. great staff, good room. clean great gym 24 hours good breakfast

bar staff very friendly chatty and gave good advice on drinks

restaurant was very good, room service was very prompt, good quality and the staff were all very

put choclate bars (presents for kids) in fridge

the gym equipment is old and needs updating or repair.

wonderful staff, strong wifi

location with plenty of parking

the hotel restaurant and bar are both tasteful decorated, great relaxing welcoming feeling.

music from the bar did come through the floor of my, otherwise, excellent room (john russell)

lovely big room and shower room plenty of parking

pool amazing kids absolutely loved it

their room service staff were absolutely amazing

daughter wanted to try room service but there wasn't any options in the room menu wise for this an i couldn't

easy to find, plenty of parking, staff were wonderful, large room, use of swimming pool, great breakfast choice

everything. gym and spa facilities. food. location. staff.

staff were really helpful and friendly the food was lovely in the bar and in the wedding we

apart from a card on the door offering to order breakfast room service; there was only on book

with tlc would be amazing, lots of space to add spa facilities to expand on guest facilities

would be nice if it had a spa and beauty treatments available

sofa bed hadn't been made up for the kids but was swiftly done when requested

bags of laundry piled on the landing/ fire escape

no washing machine or laundry

comfy bed & sofa. nice to have free wifi

plus they have a free continental breakfast

staff very friendly kids loved there complimentary easter eggs for staying over easter

breakfast situation was explained, i tried to add it in the morning but was unable to as i wasn't

looked a bit tired, room very basic and the bar closed at 7pm, did not appear to serve any food on site but was

breakfast finished at 9am

bar only open for 1 night until 8pm

there was a guy creeping about around the cars in the dark when i was parking

friendly staff, ample parking.

spacious, plenty of parking, very quiet, dog friendly.

took food to cook as there was suppose to be a kitchenette

car parking out front & to the safe rear area through a barrier

comfy bed, ground floor room. secure covered parking.

good location and good parking as i have a large van, good price and friendly staff

off road parking was good, room facilities were basic but absolutely fine and clean.

parking was a problem

price, lots of parking, easy to find location, friendly and helpful staff if there was something missing or you

of the very few pet friendly hotels i have come across that were very accommodating for all our requests prior

very clean and convenient to walk to town or parking outside if required.

parking right outside the hotel free of charge

forgot to give us the wifi password

was very good , except parking

room, no desk to work at, shaky wifi, laundry service produced still-wet clothes with a strong odor

there was a very brief moment on arrival when the wifi wasn't working but the lady who was there fixed it

really lovely bathroom! great parking, lovely staff.

the wifi is good and there s a large tv

the free wifi was a lovely touch - i stayed at a big chain the night before and i had to pay for the wifi

housekeeping was busy with the rooms, but there were carts and piles of laundry everywhere

ceiling falling down, filthy dirty throughout, changing rooms filthy, dirty towels piled up in a laundry bin,

and the sheets had a mark on which probably laundry rather than housekeeping

of the hotel staff were pleasant, friendly and chatty and engaging with kids

out afterwards) and then walk all the way back down to the pool - especially if say someone has kids in tow and

there was nothing wrong with the room at all but the stairs made it difficult with kids and suitcases we had

wifi worked well

clean room, nice personal, free parking and close to the airport and also close to city center.

parking not sufficient

parking was not readily available but we arrived late so understandable

free wifi and charging ports breakfast was great

wanted room service and place order at 9

room - service - staff - bar and restaurant all first class

from reception to bar staff to cleaners

fast efficient room service - again with a smile

breakfast l, grounds and things to do with kids

really great entertainment for kids

incredible breakfast buffet! we had a nice room with a nice view of the golf course

the staff were amazing and we loved the spa and the facilities on site

the gym was great and the staff very good

they are also pet friendly so i could bring my little jack russell with me

wifi couldn t load the weather app.

excellent location and had a fab burger bar next door

lovely caribbean restaurant, free wifi and car parking so can t complain

a crowded room to have access to room (arrived during a poker evening) arrived around 19:30 but kitchen was

bar area with fireplaces was a nice place to relax in

room was lovely, the shower was amazing and powerful, also the wifi was nice and fast

me with dinner when i had not booked and they were exceptionally busy the atmosphere in the bar and restaurant

the rooms with netflix on the tv was an added bonus with the free wifi

wifi is very patchy and the whole room shakes when a lorry drives past, but that can't be helped

overall, the hotel is nice and the parking is pretty easy.

that standard carried through to breakfast at the five arrows, where the eggs benedict were equally impressive

wifi and reception was poor.

bar service excellent

are very helpful and welcoming our room was fantastic and the evening meal and breakfast was delicious, top

kids running up and down or floor made it noisy however this is no fault of the hotel

i used the gym which was good

polite and friendly staff, clean and well appointed room, lots of selection at breakfast.

good hotel, nice staff, especially carolina who went out of her way to make our kids stay memorable

bar prices were ridiculous - and small bottles of water 1

ok, good breakfast comfy bed and ok wifi

staff very nice. polite and great with the kids. delicious breakfast. plenty of choice.

easy to park. receptionist welcoming. hotel was very clean and excellent breakfast choice

it had a nice little gym and the breakfast was very

also agreed late check out with one staff member but then cleaning staff and reception staff next day didn't

someones leftover(clean)laundry hanging wardrobe door not

someonelses cleaned laundry still hanging on wardrobe

for dinner, i ordered chicken tikka, it came out first with 4 small pieces of chicken more like a kids meal and

we always have an eveing meal sat in the bar and its great to see some familar faces within the staff every

small gym was added bonus

welcoming staff and hospitality in the bar and restaurant

great location, helpful staff, all-day bar menu and we had delicious snacks at almost 1am

front desk was so lovely & helpful, & the gentleman on the bar was wonderful & totally spoilt our kids

due to covid breakfast was very basic and the bar and dinning area were shut

breakfast and food options were good

were they not fresh, or was that the smell of the laundry soap

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

staff and breakfast

i could not get to their wifi because it prompted me to become a member, and i chose not to.

breakfast had little to choose from.

loads of parking too

comfortable room, good wifi, good choice at breakfast, and hot items cooked to order

dinner, breakfast and bar service was exceptional

no lift. wifi was difficult to access initially but once on password protected wifi it was fine

wifi a bit patchy and not secure

the sofa mattress could have been better but was fine for kids because they don't weight much

bar food good

they suggested a pet friendly taxi and arranged it

location, we had a good view of the aeroplanes which our kids loved but at the same time it was somehow very

30am has sausage, eggs & bacon, great wifi, very clean and we had a restful

bathrobe on my first night there (stay was for 2 people) i was later informed this was due to a laundry issue

very speedy laundry service (within less than 8 hours), very nice gym (love the technogym treadmill) and

room service is excellent would definitely recommend staying everyone is so heartwarming and very

room great, bar area was very welcoming

club lounge was quiet and comfortable place for light breakfast and refreshment

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

no room service etc

free wifi

no water in room. refused room service.

nice decor, good bathroom facilities and adequate wifi, great location

shower appeared to leak, every other holiday inn that i have stayed at has had a guest laundry you can use for

able to early check in which was helpful

junction station is a few minutes walk away, the rooms were clean and the staff are helpful, the breakfast has

hotel allowed us early check in

location close to train station breakfast rooms were warm and very comfortable

you also hear the laundry stores and delivery s on the office block side with the staff parking area

there is no laundry service available

you had the option of room service, or you could dine in the restaurant

good breakfast as well as nice room service

reception, restaurant and room service - the same person on an evening shift served us and checked us in, she

the lack of gym, and laundry services but guess can t have it all.

there is no laundry service so this is a short stay hotel

food, perfect location for woburn golf club and a really liked the rooms

wifi is good though so can still work

the room we had was really nice clean and spacious. there was also plenty of free parking