rooms are above a busy restaurant/wine bar

and welcoming, i'd called a couple of hours prior to arrival and she was able to accommodate early check in

did request an early check in and was really helpful and room was ready .

staff was very helpful and ready to assist and provide room service at odd hours of night

location was great, staff friendly and welcoming & the restaurant/ bar area is an absolute

nice bar area

would be nice to have tapas on menu in lobby bar as small appetizer!

and toast no butter no jam no cups for the coffee or spoons no sugar 15 was refunded and 3 room

no room service, no food after 8, limited menu before then, buffet

prices in bar slightly high

where friendly bed where comfortable shower was powerful there was parking good value for money will definitely

free parking, wifi and nice touch with tea, coffee and biscuits in the room (really nice touch)

ample parking across road

parking, clean, staff was very friendly

free wifi and signal is strong

of staff was very polite and helpful trying to find us a room that wasn't either overlooking the laundry bins

mins many others were waiting also and complained too view from window was of recycling bins and laundry over

ideal for my location to the office, nice big room, and the gym itself is ok to use.

friendky staff! beautiful building , comfortable beds. and free parking!

food is excellent, gym is great, location is perfect

slow wifi, key that expired every evening.

ample free car parking on site and only 5 mins from the m1

loads of parking if you need

wifi is working perfectly good

great room and lots of parking

tv didnt work, no wifi

also if you are looking for a pet friendly reservation this one was bit overpriced

my husband and two kids were in the same room and had a bed

criticism is the wifi wasnt to good in the front room i stayed in maybe a signal booster might help apart from

everything was fantastic. clean room, wifi, very nice and helpful owner. safe parking space..

very near to wembley part metro station, only 2 minutes walk, plenty of shops for quick bite, laundry, dry

but they have laundry service

and laundry service is a bit more expensive than out of the hotel but that's usually to be expected

gym needs improving exaggerated tariff because of springsteen show

great little gym

for wembley with free parking very reasonable priced family room 3 single beds comfortable mini fridge wi fi en

on site car parking

has free onsite parking

as soon as i booked the hotel and queried an early check in, it was so nice to receive a phone call letting me

very good location in harrow with good parking area

ve liked if they had more information on the services they provided and the costs, such as laundry

great wifi and tv

wifi didn't work all the time and room could do with little tlc

was too small, extremely dirty, no good value for the money, wifi didn't work, long distance to the room

inn is going through a refurbishment and i found it clean and had no other issues, except the wifi was almost

our room apposite laundry room, bit noisy.

no pen,laundry bag, any toiletries

good for concerts, easy check in. good breakfast, room service and mid day check out.

good breakfast , friendly staff . great location as shops nearby . kids loved the pool .

to keep towels close to the shower, no locks available for the lockers, it was noisy and full of kids, no shower

excellent pool and gym is a bonus at this

the staff are very friendly and welcoming. very clean hotel. a lovely breakfast

the wifi was good.

helpful front desk, good breakfast and comfortable beds and nice washrooms.

breakfast was great though it seemed to run out too quickly and there was a bit of a wait.

also, amongst the amenities,laundry is listed but this misleading at best

bed laundry is poor

if you like a late drink after a night out there is also a 24hr bar available

no hot breakfast ud83dude0b

have to pay for wifi!

room service served

not enough room in the bar to sit down

had an issue with a lady and kids in the hallway outside out door

ordered room service on our final night and it was only okay, the desserts in particular were not

semi finials, lovely hotel, clean rooms, no parking but lots near by, i don t think they have room service so

laundry collection at 530 in the morning then staff laughing and talking at 2am waking me up what a

efficient management of laundry requirements

room was above the laundry room i think could here some machine all night long room 201, i think the halls were

35 am by a member of staff banging doors and rolling laundry trolleys across the carpark outside of my bedroom

no petals nothing

sure if there is room service, but would be nice if one doesn't want to leave the room for a day

along the corridor few meters away from our bedroom door the hotels laundry/storage room was always wide open

the bar, we couldn t drink their, beer terrible, corridor, bags of laundry in the corridor, from when we got

a four star hotel we expected their to be a laundry service and room service

the hotel forecourt was blocked upon my departure by a skip and a laundry truck unloading and loading linen,

no one had a solid answer on price and operations of laundry service

room was located in the basement near the laundry room so when we checked in (4pm ish) and we were shown to our

no wi-fi, no restaurant, no laundry, no room service , no kitchen

great wifi, friendly staff, rooms are clean and comfortable.

balcony was an amazing bonus, staff were lovely, and the food from the bar was great quality

dated and shower took a long while to heat up and using spa bath the water was very tepid

and leaving crates of dirty laundry in the corridor

spa facilities was quite good

stay nice room clean hotel lesiure side of hotel is great decent sized pool and the gym has good equipment

one answered the phone when i called for room service or reception

need to improve on room service

maybe the loud laundry vehicle under my room at 4

the people who deliver the laundry (outside my door at 4:20am) we re making such a noise conversing and

the receptionist did suggest they may have come in through the window as they are backed up to laundry mat but

except for the wifi, which is not friendly at all if you are here for work

is one of a very few pet friendly hotels with parking in london

only a few parking spots and luckily we got the last oneud83dude4fud83cudffc

especially for four days, and sadly it affected the holiday we had carefully planned for our kids

first week i must of been furthest from the wifi hub as my signal was intermittent, however the following 2

wifi signal sub par

wifi available and check in 2-11pm and self check out

wasn't sure there was a laundry

there were also salons, a little charity shop/thrift store, and clothes clinic did my laundry same-day

rooms were excellent. great base. car parking useful for london.

he refused to replenish tea & coffee - it s not room service - i just wanted to replace what had been

staff were lovely and friendly when i came in and i called for a late check out and they were helpful

same breakfast everyday laundry services expensive

kitchen it's no open until late, so no chance to order room service, i have arrived very late from

the kitchen staff for our breakfast was very helpful and cooperative

a range of facilities and amenities, including room service and a starbucks cafe located

of room service food after hours

free wifi

the breakfast buffet was great - lots of choice, everything was fresh and tasty and my kids especially loved

when requested, room service must be done via an app which led to an order being missed by kitchen staffand was

beds, clean and quiet rooms with great facilities, very friendly and helpful staff, great gym for a morning work

really nice hotel and staff . the kids loved the breakfast .

high laundry price.

i like everything about hotel my kids absolutely loved the place

have a lovely stay but we had room service a toasted sandwich about 12 ish and it was not

room size , tv with sky for the kids , beds are comfy , love the controls for lighting

a very comfortable stay, the room, breakfast and overall service is superb

beddings are very clean, only laundry service is working properly

7am loading in dollies of supplies was loud and disruptive, as well as laundry carts loading in the evening

the view from the room looked out to the laundry

service was excellent rooms spotless service at breakfast was brilliant and the food both in the bar and at

the gym was good and the staff were all very friendly

laundry would be a nice option and perhaps rotating the breakfast options

was the same no on-site laundry front desk could have a list of restaurants available in the

the lack of self-service laundry facility

had hoped that the bathroom would have heated equipment to dry laundry or towels

breakfast time in weekdays but still acceptable

enough to spend one week since there was a laundry next to the hotel and the station is walking distance

location with tesco, starbucks, and laundry services just right at the doorstep

i was sleeping at 6 am start a really bad noises i think from laundry i couldn t sleep

no laundry no gym.no breakfast

great laundry facility right next door

from the swiss cottage underground station, a short walk to waitrose, a pharmacy, post office and laundry services

a twin room and unexpectedly we were upgraded nice comfy beds good location asked for a late check out and for

it is a safe hotel for women by themself or with kids and for families also.

the wifi was awful, or it was in room 12.

no included breakfast.

i really liked the shared kitchen and outside covered terrace

lovely wee terrace to sit out on just off the main kitchen, which is available to use for guests and everything

shared kitchen space was clean and really great to be able to prepare / eat in comfort

bar with smoke and drinks on one of the floors

instalations, we love the whole hostel, the kitchen was huge and complete with everything you need, the bathrooms

they will charge you fortune for laundry

there was dirty laundry in the corridor as you had to walk to your room

clean comfy room,large bedroom with large bed,powerful shower free wifi.

warm reception good room service

very new/well renovated hotel; even providing a nice and new gym!!

a gym

no room service unfortunately

one thing, at the reception i was informed that i could get access to the wifi within 10 minutes, this didn't

decorated, very family friendly hotel with a wonderful restaurant with kids menu, a great pool and great room

the spa facilities were good in the next door bannatynes spa but as we entered we got chucked out

no proper air-conditioning for most of the stay. condescending laundry pick up staff

the sound of doors banging possible laundry/linen cupboard located on the landing interrupted any chance of

laundry - some shirts were stretched after washed

the kids were in heaven

the room was brillant, food very good, great that kids were allowed in the pool till 11pm.

the kitchenette was on entrance, and everything else the same as booking the other accommodations

wifi was rather fast

nice peaceful gym room

plus we were given a room with a mini kitchen which was fantastic

to victoria for the lgw express or into central or west london slso 20 mins uber from bush hill golf club so

as hotel they don t have laundry

were very bad in room service

i would prefer free wifi more than 20 minutes

poor wifi

bed was comfortable and room service excellent. staff were friendly.

to keep the doors to service rooms closed - opposite our room door we kept being faced with dirty laundry and

the wifi connection. and some arogant and unprofessioal staff.

excellent breakfast, nice grounds, ev charging point

jack on the bar was great & very accommodating, please recognise him as he s a great asset to your hotel

kitchen staff a disgrace !!!!!

too short for partner who is 6 ft 1 being next to laundry room - noisy some staff very flakey but not all 5

excellent position and cleanliness, laundry fantastic!!!

it s very comfortable to have a kitchenette in the room and the laundry facility on site

very comfy bed, great shower, free laundry, friendly & helpful staff.

pool and gym, good value, clean comfortable rooms, some very good and convenient extras like laundry room and