setup i bet it s really great in the summer with that courtyard and pool right by it i ll be back for my

bar was excellent with a fully stocked selection of spirits and food

absolutely no parking spaces available for paying guests.

comfortable bed plenty of parking clean bathroom that s all

the shuttle was unavailable when we needed it.

my room was by the laundry room and i could hear it all evening.

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the

parking directly next to our room was an amazing feature. loved the beautiful lake too

loved the bar at the hotel, liked the pool,liked room service option

i loved the location. how polite the staff was the breakfast, pool. very comfortable

also no laundry room at hotel made some problems for my family to stay long period at hotel, n ed to instal

they even had a courtesy safety check in the parking lot

we enjoyed the facilities, the pool was clean and warm enough for kids to splash for an hour

good location,clean,free parking and complimentary breakfast.

the pool was great for the kids

well presented breakfast and the laundry facilities were great

pool

the pool was big and clean

the beds were nice and comfy and the pool was open late

pool area could have been updated a little the water seemed a bit cloudy and some areas were

clean and hosts were so nice . pool was clean and warm .

breakfast, didn't have to interact with anyone thanks to room access using digital key, free parking available

the location was great! the breakfast was good, my kids loved it.

close to my destination. nice pool and gym.

great price, very nice breakfast, pool and gym, and helpful staff

no guest laundry room

please also be reminded there is no laundry in the hotel

everything except no laundry for guest ! that s extremely hard when staying a week or more

no laundry .tv service is slow.

facilities, except for wifi, were nice and relatively new

one staff even did his own laundry while cooking himself a meal in the room by the front desk

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

the laundry machine didn't function very well.

very convenient and the breakfast was delicious.

breakfast was decent

breakfast was the best

the swimming pool and the bowling

facilities. pool bowling alley on premises and spa and sauna access

my toilet in the first room i was in over flowed and me and my kids had to switch rooms at 2am because there

the breakfast was excellent

was no laundry service and this was very inconvenient

i asked if they had dry cleaning/laundry service

laundry facility except some contractor picks up and drops back in 24 hours

laundry service said same day, but did not deliver as promised but still charged for service

food too expensive in the bar and restaurant

although i did not use it to navigate the city, the complimentary o'hare airport shuttle service was nice

the free beer and appetisers, the pool was small but lovely and warm

convenient for airport shuttle bus to airport not much else around the actual hotel though

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was

it was great to have a shuttle to the airport.

traveled for a three weeks and before booking of hotels we checked if there is a laundry room - it was very

room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff

to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age

hot tub, pool, free parking, in a nice remote quiet area.

argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

pool is cold !!!

i also liked that parking was free

the wifi is poor the cable channels is poor the tvs need to be updated

the hallways are a bit dated, and the wifi was spotty

couldn't use the wifi

i was evacuated from a sound sleep as a result of fire alarms from the laundry area.

pool and hot tub water are checked daily and pool area is always clean

) for the entrance to the hotel and arrows or sign pointing to the road at the edge of the parking lot that

kids running on the floors all day and night keys not working to room poor lighting in th

pool should be more heated and the pool area

pool open early and close late, free wifi, free breakfast.

every night the pool was crowded with little kids and my girlfriend and i had no way to relax

tal stranger), we pushed 1 and all three of us were lost for a minute, faced with a pool and fitness room

it's a very nice place, great location and loved the pools

the facility my kids loved the pool area very nice a clean the breakfast buffet was really good loved that you

also, laundry on the floor

it has laundry

and quiet, laundry machines easy to access and functionally good

the laundry was in the open hallway with a sign 8am to 8pm ot was 11pm when someone decided to do

convenience: inclusive breakfast (minimal), wifi, airport shuttle 20 mins. from terminal. price.

website stated laundry services-none available

started too late for me as i was on an early morning flight and had to take the shuttle

fast reliable free wifi

room cleaned when we returned after 2 hours were apologetic but blamed the other person at theses kids had other

far from elevator guest got in the pool with clothes on had to go through pool area to get to gym

laundry area looks like a dark dungeon, no lighting

you feel you are in a laundry cleaning area

like someone was doing laundry

facilities laundry room was out order

squeaky beds. old and dirty laundry room.

cons were all about facilities that were not available, namely the hot tub and laundry

outlets , shuttle bus between airport and hotel is vey convenient, breakfast is good, customer laundry is good

bed was not comfortable price for laundry and supplies parking & construction was inconvenient

laundry out of order

th a nkful for the laundry room

free parking.

the indoor pool was a welcome relief for the kids

by parking fee in an area where parking is not a premium

i liked that there was some food right next door in case the kids were

great bar and restaurant

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

room service

wifi wouldnt connect half the time, the pool had bugs in it, food was overpriced for what you get

pool temp was almost unbearable

was very comfortable, the pool - omg the pool - was like bath water

pool dirty room broken laundry snow removal no parking mold behind wallpaper in bathroom peeling wallpaper in

staff were friendly, room clean , beds comfortable as guest laundry

i liked the guests laundry which helped out during our stay

the , for this hotel, in the amenity, there is the laundry service

advertized public laundry but only starbridge customers could use their keys to unlock door

the shuttle service was very good and easy to use, laundry facilities are free to use

laundry

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

also, they have a laundry where i did my load and it just costed me $4

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

crowded parking, self serve laundry not working,

rooms were next to the laundry room

the services they offer, stop saying free breakfast when you don't have it and they was no gust laundry

wifi was not working when i check-in, and there's no it to help as it was sunday night

shuttle to the airport to have access to the train

no laundry

our room didn t have a laundry bag.

very friendly staff and kids loved the pool.

kids running around

kids sleeping on the sofa didn’t get any duvet only blanket :(

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

free parking and tv with many channels(hbo, espn) where other hotels ask to pay for vod.

wifi so slow, i didn't bother to use it

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running

the only other thing was that we were there the dsy after a big snow and the parking lot was pretty slippery

it didn t have a laundry services

my room smelled like weed, and how don t they have guest laundry

had missed a flight and had two families w kids

also being a marriot member it has perks with late check out

is clean, comfortable and big rooms, have room service and nice bed linen

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

laundry facility could use a little work

the only little thing is the hours (9:00 pm is closed ) for the laundry

the room they gave us was across the laundry room and getting super loud at 6am

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

that it had onsite laundry room

operated laundry

there was a vending machine with water/cola and ice and laundry on our floor

smelled bad like a pet, carpets stained with urine and other unknown stains, booked for a family who had two

wish the curfew was a little earlier, as we had an early morning flight to catch and there were kids yelling

shower is amazing, delicious breakfast and got a early check in!

even gym room was well-kept

service from the person that booked us in was excellent as was was the breakfast

great and reliable shuttle service. awesome breakfast, awesome staff.

room was spacious and clean. good breakfast. kids liked the pancake maker.

it takes while to get to downtown and no laundry service

no laundry services or no laundry machines.

i love the staff so friendly and just helpful and breakfast is a plus

it has a gym and an access to pool

bed and wifi was the only decent thing in that place

laundry service (the machines) were ridiculous to use

about this stay was amazing, i loved that there was a laundry room available to guest

who is disabled had surgery, but it was not the same, we got a double bed and a pull out couch, kids were not

only thing i didn't love was breakfast

could not get connected to any of the available wifi.

no laundry facilities on property. no restaurant.

there is no coine laundry

no sweets at free breakfast

love the breakfast,location view,indoor pool and how clean it is.

needed more green space for our pet to walk.

elevator to all floors is very convenient as is the provided guest laundry

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

gym too small and not adequately equipped; breaksfast is sufficient, but not great - bread was very

the location has a shuttle that takes you to the airport, and through the train station there you can go pretty

shuttle service is great, and the breakfast was very good

nice little gym and indoor pool

could have a few spirits for sale for late travelers to purchase after the bar closes.

it needs a multifunctional machine in the gym

good continental breakfast'perfect for kick starting a day of flying

breakfast could have had few more items to choose from and the parking fee could have been more

24hour gym is

i even had a pet friendly room and at other hotels those are normally kind of grubby

very friendly and welcoming reception staff who were more than helpful with late check out requirements for

sometimes the shuttle takes a little while for pickup during peak traffic times (but so would an uber or lyft

room(519) shared a wall with the hotels gym

needs update: front has no place for luggage storage, no laundry room, entire place feels old

kids running back and forth all night not very. clean old hot tub jets didn’t work

24/7 bus shuttle service

parking lot definitely hard to find a parking spot , and i m not a smoker and from the time i

had a pool but could see through the ground floor window that the pool room is being used as storage and

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

free parking and several secure entrances

free parking and great breakfast

the wifi was awful. it goes and back anytime

laundry on site was useful

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

maybe a laundry soap vending,but otherwise my staycation was great

the parking lot would get all full by 9 pm

pool closed

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

wifi wasn't great - super spotty and kept coming in and out constantly

wifi connection

it was good just a lot of kids in the pool when we first went

pool room stunk like mold so the kids wouldn’t swim

staff, afforable price, free breakfast, pool

my beginner-swim kids had a great time using the pool (but see below)

and also the spa area (pool and hot tub) is very convenient to use 7 days a week and both are really good to

it s nice that they have laundry for guests

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

thought the place was perfect and you can easily find parking but the parking lot does have lots of potholes

the parking was limited thankfully it was a slow day

powerfull air conditioning was good as it was very cold day. wifi area range was not problem.

and there are shuttles in the area to take u where ever u want to go

our kids always love your freshly-baked signature soft cookies

the sticker for the room service was difficult to find

fast room service

shuttle took us to airport and staff

the wasn t a laundry bag either

if you need to get laundry done - it is a easy uber to schiller

to pay for parking at $25 a night and parents letting their kids run around like it was a

staff, early checkin, airport free shuttle, near to the hotel, near to the fashion outlet, good breakfast

between the lobby and the elevator while the anime convention kids were dancing in the corridor one evening

after seeing the room service menu i saw that it was cheaper to eat in the room than to have an egg omelet at

room service was fast and food was delicious!

too bad the pool was out of service

we had no microwave or refrigerator in our room and the pool was down due to maintenance

clean facility & quick room service

she was so kind to my kids and made every thing a breeze

the pool area was clean

it was clean and the pool area was super great for the kids

great gym for morning workout

and proximity to rosemont outlet mall as well as reinstatement of morning breakfasts and airport shuttle services

laundry on site was very convenient

in wrong room,room service provided by me, set garbage in hall, walk down to lobby for towels,tiolet paper cups

there wasn't an over abundance of parking.

breakfast and pool

they gave us a late check out then didn’t communicate that to desk staff, who then rudely called the room

our room is underneath the laundry room, omg, washer and dryer roaring for all the day

they were even able to get us clean laundry with their dry cleaning service on christmas eve

it doesn t have a laundry facility to wash clothes

gym and restaurants were open

restaurant and bar in hotel with choices outside door

laundry not accept credit or debit cards

it took exactly two loads of laundry to get the scent of mildew out of my clothes

location laundry service printer services

room was very nice and the breakfast was awesome

gym, friendly staff

we also appreciate having the laundry facilities

also, we wanted to use the on-site laundry, but the washer was not working

pool could have been a bit larger (for more judgemental 14-year-old son)

the hotel was clean and up to date. the staff was friendly and helpful. the pool was clean.

great breakfast! nice pool and great location

stayed here because it said it was close to the casino

was great, bed comfortable, pool amazing, 3 minute walk to the casino

easy airport access with free shuttle.

the pool was lovely

shuttle service from the airport came back to pick me up

hotel bar with happy hour and great food

i had to use my extra money that i saved for my kids to spend at the convention on items in the coffee shop

the location and loved that it was pet friendly

i had to use my extra money that i saved for my kids to spend at the convention on items in the coffee shop

free shuttle to airport and late check out

it was clean, laundry room was great, taxi service was amazing being that we were there for a tattoo

we could do our own laundry, and the staff were friendly

the breakfast selection was wide and delicious

will check out the gym on our next visit

wifi is not working properly, even if i sought help from the front desk, still it did not work

of eating facilities- too long wait- no room service-eventually had to go out for local meal after an exhaustive

restaurant and bar are way too small for this size hotel and this does not inspire to have breakfast/dinner at

i ordered room service and when i got it, it wasn t that warm anymore.

the rooms and the gym

the room service food was great! and the bed and shower were comfy

i love that my family was able to utilize the pool and the beds are so comfortable...

i didn't make breakfast but the location was great!

price for hotel room with full kitchen, pool, gym, and breakfast

interior courtyard, spacious, comfortable and safe feeling rooms, good facilities (gym and pool)

very clean quiet breakfast and a bar.

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

offer free offsite gym pass for guests who prefer gyms with variations of fitness equipment

everything was nice and clean and the bar and bartenders was amazing if your looking for comfort, fun, cleanliness

fitness room great, extended stay parking available for people traveling out of ord airport

no breakfast

no laundry

staff room service shittlr

free wifi is standard across the rest of the world

shuttle service

the restaurant was not full service, but the delicious food and full bar made up for it.

laundry room and gym are good

onsite laundry room

wish they had laundry in the building

location and the staff friendliness of staff. airport shuttle was a plus!

only negative when trying to use the bar area the bartender told us we need to hurry and could only order one

they also have a guest laundry where i could wash my clothes

staff was so accommodating for us, we called the day of to see if we could get an early check in to get ready

highly recommend, kids loved making waffles and fitness center is good

the hotel bar wasn't open on sunday night

the free parking was also very useful

no breakfast available on the morning we were there. small, small inconvenience.

room service exceeded expectations in presentation, flavor and value

gym

room service menu was minimal and room service was overpriced

hot breakfast was an extra charge even if breakfast is included in the room price

my room smelled like wet laundry

to pick up my laundry room whilst large was a little tired room key stopped working twice during

booking i thought they had a shuttle to the airport

gym and swimming pool were convenient

the wifi kept cutting in and out

was given a room in the 2nd floor, which was the worst, right next to the gym and laundry

it have facilities like gym, laundry room, restaurant, staffed

those staying longer than 1-2 days has laundry, exercise facilities, restaurant, free breakfast, has a small

no change for the laundry room.

courteous staff, free shuttle ( but dont be cheap, tip the driver) , chase bank, grocery store, bar and grill

laundry room on premises

laundry facilities

mini fridge, microwave, tv, laundry room, ample parking

laundry not working and i really needed it

guest laundry did not work

clean, put together, clean pool

our wifi did not work.

i d prefer a hot tub or spa tub in the room

my five - night stay , i requested full room service once

breakfast was not available and you had to pay for parking at the hotel

like a musty smell, they put me next to the laundry room where there was noise all the time

the pool was smaller than expected.

in the morning (i am not a morning person) you might want to note they did not appear to offer room service or

i like the place i wish the pool is bigger and the gym as well. i'll come back again

rooms were spacious clean and nice i like the pool and like having to make a reservation

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

no shuttle service as advertised

no microwave in rooms and certain things in the gym were not working

gym, customer service

pool was a disappointment for my kids who were looking forward to swimming on vacation

no microwave in the room. no laundry facility .

the pool was really nice for kids

breakfast gym facility access process

my grand kids loved the pool

the $75 pet charge is highest than we pay at other, comparable hotels, such as holiday inn.

laundry service

there is coin laundry on site

having access to laundry is good too

room spacious room good breakfast laundry area clean and all machines working friendly

laundry was cheapest i have ever seen

breakfast was solid, self service laundry.

the only ice machine was located on a lower floor in a laundry room

clean rooms, convenient laundry facility, nice friendly staff.

room was fantastic with a huge amount of space along with a kitchen area to cook food or put leftovers away in

pool, lack of channels, the cleanliness of the hall ways, loud people drinking in the parking lot

very convenient, very clean, stylishly furnished room and very good breakfast

accepted pets.

paying for each individual pet.

staff are very friendly and meet the customer wants. breakfast is excellent

the parking lot is not in great condition.

the room was a decent price and there was ample parking around the sides and back of the property

parking spots around the front of the building seemed to be a bit narrow to the point where

free parking

we didn t use the pool but it looked very nice

right off the highway, up to date, very colorful, nice pool

the only issue we had was finding parking when we came back late one night.

with me on accommodating me arriving a day early as well as me needing to have a room near the ev charger, i

i liked the front desk staff that checked us in she made sure we got our turn to get in the pool

separate living area was exceptional with a bonus added kitchenette and all the accessories for the kitchen were

the breakfast and the pool

the sofa bed needs to be changed bad mattress, lighting in the kitchen was dim

i had to call the front desk and request for silver wear and kitchen cooking/eating utensils

great breakfast, home made waffles every morning

full kitchen

it's in great location, clean , comfortable, with full kitchen.

dirty laundry room with clothes scattered all over

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

andy and christian were amazing getting us an early check in due to extremely awful experience at a different

good free breakfast and the pool seems a hit with kids

we specifically requested a pulled away bed for our two kids since our babysitter sintuation has changed

nice hotel, gym , pool , cleaning staff,

parking seems distant

the kids loved the pool and hot tub

only two things i did not like was the pool could have been warmer, and at 5:30 in the morning there is no place

under construction, no breakfast pool or laundry facilities

there is no guest laundry

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

the room was also near the laundry with very high humidity

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry