had a mix up with our laundry and remi was so helpful in arranging for the laundry to come and a later check

wifi kept going down

room service very poor hag to keep phoning reception for items not made up at cleaning stage

friendly staff and quiet hotel slept well and good breakfast

on arrival pm, on 28th head waiter at breakfast on 29th was efficient and exceptional at a busy time

they helped me with my suitcases,took care of my laundry and were very polite and helpful

all mirrors and glasses were filthy, dirty laundry on the corridors

staff were very friendly, extra towel was provided and wifi password was given when we reached out room

tv, free wifi, quiet area, free parking next to hotel.

good wifi connection

team and always smelt fresh & clean however a small criticism towards the bags of dirty laundry constantly

small and adjacent both to an ice-making machine that was noisy all night, and was opposite the laundry room

room service was free of charge and food exceptionally great

bar had a great atmosphere, location was perfect

character building, plenty of secure parking

clean as i had hoped, when we got there we went up to our room, there were lots of piles of dirty laundry in

water is provided in the room and deliver laundry to room - both need to be collected at reception

good location and quiet. clean and modern, helpful staff. small but well equipped gym

more equipment in the gym would be a plus, i

the harper s bazaar bar looks worth visiting once music is back on

the laundry for the next day was piled up outside of my room

room was very hot and also lots of dirty laundry piled up outside my room door, breakfast was very good quality

not acceptable to have laundry bags lying in the corridor

no laundry bag, no complementary water in the fridge, no biscuits until our last morning

the bar was well stocked & if a cocktail wasn t on the menu they would make it for you

the location of the room could be better. one window was facing the laundry and service exit.

wasn't told it was right next to the rubbish collection and laundry truck pick up area

room overheated and looked out onto a laundry area outside ( first thing you see on arrival)

36, ground floor: next to laundry, smell of detergent overpowering

) and there was also a gym next door (which we didn't use lol), but it had technogym equipment, so i was very

up at 7 am on a sunday morning by laundry staff; very loud; banging about and shouting

the hotel laundry was directly outside

were in an annexe-type modern building, not the main hotel and faced a laundry it warehouse or something so no

15h no linen from laundry, entering room at 16

disappointed, in annex this time, which is a bit of a walk and the room was tiny, overlooking the laundry, it

also no laundromat facilities on site, would be ideal for guests requiring laundry services

wifi was shocking

good wifi too

pool facilities were only ok at the time we visited but we still enjoyed the pool

have to stay in hotels, this is by far the best for price and added bonuses of free parking and breakfast

room size, mini bar, snacks, comfortable bed, proximity to shops and restaurants. parking.

room was clean and staff were nice to us and the kids.

room service was convenient

was no information provided in my room about services provided ie room service, number for reception, when and

the phone in our room didn't seem to work and ordering room service was an ordeal, especially considering our

tried to order room service but no one answered phone

menu for room service, which was a shame

wifi signal could have been a lot better in room 24

wifi is a little intermittent, needs a booster in the reception area otherwise you cannot receive

free parking and internet

night stay, as we were given fresh towels, water, etc but the room was not made up and the old laundry left in

woken up at 11pm by a delivery of laundry banging and clattering then again by bottle bank under the

we got a puncture when we were about to leave they helped us sort out the rac and gave us and the kids free

the room service meals were very nice

room service for food

the tv was also fully equipped with streaming services too and the wifi was good

room service came did not return to each day so did not have new beddings or towels for the 3nights

i didnt have the password for wifi

the owner allowed us access and parking from early morning for the room we had booked for the evening

lighting in the staircase/by the doors ; wifi connexion

noisy outside from early morning with laundry trolleys and bins being wheeled past!

were vacuum cleaners and laundry trolleys left outside our rooms for the night we stayed there

there was laundry all left in the corridor

was a ridge in the middle of the bed where the two mattresses met and the room was right by the laundry room so

breakfast trays left out and laundry bags and hoover permanently outside out door the whole

has available parking and a good restaurant

a beautiful experience , with parking unbelievable

no answer from room service or reception on sunday morning

room service, ham (without cheese) was greasy as if the bread had been fried, so my wife only ate

the individual chairs are good for when sat at a dining table, just not for relaxing in the bar area

room service: one order of fish and chips, no drink: 25 pounds

wifi did not work at all.

wifi was virtually unusable and given the poor phone signal in the area this was a huge issue for

and they had room service

wifi in our top floor bedroom no 14 was very weak and sometimes none existent

gave my baby's clothes to the laundry service for washing

treat 2 nights away from kids, busy life etc

we also had access to the gym and pool which was a bonus

treat 2 nights away from kids, busy life etc

the restaurant and bar service was top notch

liked the restaurant and bar set up the friendly staff the location close to shop high street secure

staff very friendly and helpful with directions to the golf

hotel is lovely, with a great bar, restaurant and breakfast selection

so had plenty of room especially with kids

the staff were wonderful, the food and room service was perfect and in all, it made our stay feel like a relaxing

laundry man blocked entrance stairs to/from room and said i had to use other stairs to the pub

both dinner (best sea bass i have ever tasted) and breakfast

a massive issue as i found one within walking distance, parking

were very friendly, bar was lovely and cosy,room was really good , bed was comfortable, brekfast was excellent

wifi wasn't great. room did have faulty radiators (but they added a standalone heater before)

it felt a bit more like a staff elevator for dirty laundry, not for guests

very good location with on site parking

wifi was not great.

a bit noisy from bar next door

que no ofrecieran room service

we definitely had to wash dirty laundry the moment we checked in

equipped with a stove, oven, washer, and dryer, making it super convenient for light meals and laundry

i had two rooms with all kitchen and laundry equipment

and combination oven which is good as i always travel with fresh milk and actimels/kefir for breakfast

kitchen wasn't very clean and also we stayed 7 nights and no one cleaned the room for so many days

e laundry) were out of service for a long-period; when i asked for a compensation the reply was

good to have laundry facilities

laundry and breakfast with communal kitchen

but this really put the icing on the cake when mr laundry delivery man pulled up outside the hotel on a

noisy delivery of laundry very early in morning

ladies on the front desk were helpful when my key card to room stopped working and the breakfast server helped

swimming pool, small and full of kids

, breakfast was ace what a choice, for such a large hotel it was very quite

room service was expensive and came late but was still nice.

great pool and good little gym!

room was a great size everything was clean laundry was lovely and fresh

good breakfast, friendly staff

perfect location for twickenham stadium. good breakfast. nice, friendly staff.

staff = especially romanian lady- didnt catch her name but she was really good with the kids

no information sheet or folder giving information about meal times, wifi etc no chair in room

small room for three people and no laundry service

some noisy kids in the corridors all hours - not your fault

were no mushrooms on the breakfast buffet and one morning there were a couple of uncontrollable kids running

great location, friendly and professional staff, good breakfast.

the following morning and they were so accommodating to my partner and my parents, allowing a late check out,

the sink has not been cleaned through out our stay there, and the laundry bags are not refilled, and only very

just had a lovely feel about it. was also impressed with the amount of parking spaces

rural location with spacious rooms and gardens and ample parking

cleaning car park was absolutely pitch black when i got to the hotel and the last available car parking spaces

welcome, nice room, friendly staff, good food, secure parking

excellent service, friendly staff, coffee, tea and biscuits every morning in your room, laundry service for

bathtub, noisy and ineffective heating system, stained and dirty carpet, inadequate laundry facilities

laundry rooms while serviceable, needed a tidy-up

self service laundry on the forth floor

it even has a laundry on-site - but beware, it does not take new bps 1 coins

laundry right next door was handy too

great location- friendly staff - loved the fact there was a self serve laundry right next door

laundry was easy due to the laundry matt kiddy corner to the hotel

got an early check in

we had a family room which consisted of a king size bed and a fold out double sofa bed for the kids

london heathrow airport and bp sunbury office, very clean and quiet, friendly and helpful staff, kitchen cooking

access from the m3, parking available and also close to the local amenities and rail

to locate and ideal for parking on the front of the property

very welcoming and obliging, and kept me informed by email prior to our visit with regards car-parking (very

location and cleanliness . free parking . near public transport

no flannels in room - apparently delay in laundry delivery but no-one mentioned this until we asked

times for kids is strictly only between 9am and 11am and 4pm and 6pm

unfortunately kids cant use the pool.

liked the bar area, restaurant and pool

we don t get to leave the kids, and the staff at the hilton syon park made our time away extra special

staff - reception and waitresses breakfast very good selection of amenities in room - iron, laundry bag, coffee

good wifi

we let them know we were travelling for an anniversary and also with our pet dog

room service food was delicious

the room was extremely well appointed with a small kitchenette

in the room - no explanation from staff or apology bathrooms are filthy towels stink of damp laundry bed and

there's no laundry service.

slept like a baby the beds were so comfortable, not to mention the amazing bar and restaurant downstairs ud8

room and room service was up to par

my room had poor wifi connection. to make it even worst the lte signal was very low.

i politely requested different and was told they had issues with laundry so no more were available

asked for another one and the lady on reception said they weren t back from laundry yet but there was a room

were only 2 little things i didn't like, the room was a bit small and the wifi never worked

was very bad to much money for the room and not really friendly as i never got proper room service the worse

small bar downstairs for that evening drink which also doubles as the breakfast area

my laundry was lying in my room for 3days

pretty grounds, plenty of parking spaces

the cocktails at the bar and the creaky room floor upstairs

would have liked the option to pay for early check in.

i requested late check out and it was confirmed but we were called in the morning and told we had to pay extra

i somehow expected in-house laundry facilities, not an outside service provider

onsite laundry facilities

don t get fooled by the laundry bags, they do not have a laundry service

staff and the breakfast, wifi was good

breakfast was better than expected, room and bathroom were compact but clean and everything was

i had a great breakfast stuff are very friendly an helpful we love it with the kids

s not to like, staff went the extra mile for us, made us feel like queen and king with room service, fantastic

quiet and very clean wifi work well for my business activity coffee machine with pods was a nice

limited wifi in room.

it was pretty good, we stayed as a family, very welcoming to us and the kids bed was also

had a lovely few hours at kew gardens the next day too, taking advantage of the hotel parking

the food at the restaurant was excellent quality and reasonably priced and room service is available

only one of us could get the wifi to work..

the hotel has a secure underground car park if, like me, you drove to the hotel

wifi was patchy