laundry more complicated than it should be, maybe easy for others to figure out though so not major

great stop for a long trip with access to washer and dryer for dirty laundry

is amazing, there s so much to do around the area, the staff is really nice, and i liked the laundry room with

there was a laundry room with washers and driers i used once

i can do laundry with small fee

advertised laundry facilities turned out to be an arrangement with an external commercial laundry

laundry is outsourced rather than done in-house (that economising sense, for a 4-star hotel) and

they should do something about their laundry service

hair dryer, iron, ironing board in the room and laundry service at the hotel on demand, so everyone can go home

location and early check in

the laundry charges are very high and the in room spa charges were also very high.

laundry was too expensive

laundry attendant was combative and rude when i didn t fill out the form for laundry (i d never

great friendly staff, great breakfast, good gym, great room.

to book again there as had a wonderful weekend away with my husband and now want to take the kids as enjoyed so

i would have liked bigger gym facilities.

eleanor in the bar was a particular gem and was so welcoming and

no room service meals available due to work being done

construction work but it didn t bother us very small limited gym

paid for early check in but room wasnt

room service was very speedy, we had immediate help with all our luggage on arrival and departure,

amazing location, gorgeous rooms, the best mini bar i have ever laid eyes on

the bar area in the restaurant

to the honesty bar and lounge area

the attention to detail with every aspect of the room to furnishings and accessories and room service is second

what stunned me is how they treated my laundry, which was sent to my room packed in a box with packing paper

make sure your room is not by the laundry/service rooms

there's one area that could be improved, it s the late-night room service the menu was quite limited to

the gym was good the location is great

want to say that the staff was very helpful and kind, including staff at the reception, cleaning, room service

beds, nice bathroom, energy saving hallway lighting, room service prices, excellent friendly staff

good wifi access and free international phone calls for

however room service does a good job wiping the floor during their cleaning

i suspect this might have been due to the heavy use of the free wifi by the huge number of people in the common

cks) in the bar after theatre

laundry service: the clothes come back covered in plastic sheeting, with plastic tags attached

everything is great but the hotel laundry service is expensive and charges higher for women s shirts than for

great location,helpful and great staff,good gym and very clean rooms

air conditioning in room lovely hand written note with chocolates very good room service

very crammed not much room to move around and no comfortable seating area near bar so not

missed having access to a hotel bar or lounge area

both hotel and bar staff

the room itself was absolutely stunning with a maxi bar as opposed to a mini bar

were told that we could probably have an early check in as our room was just being finished and they would call

front desk was accommodating of our early check in

the only downside for me was that there was nowhere to do your own laundry on site.

bar fridge in room, laundry

appreciated the free laundry

i used their laundry service and specifically requested a 'separate wash', yet all my clothes came back dyed

most as if they intentionally came inside when we got back to our room); and no ironing or laundry facilities

iphone/macbook cable for customer that would forget their own no bag for laundry cleaning is done late in

bit worn out noisy laundry bags or bins thrown right next to my window at 3 am

the wifi worked & the staff were very accommodating

service at the bar was a little slow and felt like bar staff didn t quite know what to do.

ordered room service and had to return to reception to pay

i got a headache it was also next to a very loud laundry that banged all night, so he couldn t sleep it was

prices for laundry is very high

continental breakfast was excellent with plenty of choice, freshly prepared by attentive and pleasant serving

i had to go up to the front desk to order room service for wine and a coke, as the clerk forgot to call us back

the hotel is on what seems to be a nice quiet road (albeit a bunch of kids decided to have a really loud party

our room was in the basement with the laundry room and all the staff congregating and chatting there

staff efficient and pleasant and welcoming, a 24 hour bar and room service

i asked desk staff for a drink at the bar to be told it was not operating - the website states it is

pity no bar on site

room service was excellent

laundry service was beyond expensive

one day they even returned our laundry with another guest s clothes, which was unacceptable

room service should be better options on menu

great gym, great rooms

breakfast was scrumptious

a little bare at edges of room but was clean

the bed was really comfortable and big. the bathroom was massive. room service was good too.

the hotel bar is cozy and the staff were welcoming and always ready to help

bed was very comfortable, and the wifi was easy to set up and use

kitchen staff and waiters appeared very rushed no toilet in the room but ok for just one

we were given a window seat which we were enjoying until the dirty laundry was left outside the window whilst

they even offered to take our laundry out to a third party dry cleaner because we missed the window the hotel

they forgot to pick up my laundry

bathroom was very small and bathtub side was way too high unless you were a gymnast

excellent room service

lovely and central - about an 8 min saunter to the nearest tube ( holborn) beds were comfy and laundry and

the rooms very spacious and the breakfast was nice too, all in all 10/10, great value

there's a small kitchenette, it was helpful, the room service was nice.

hotel was changed to the buckingham lovely quiet location kitchenette with fridge and microwave was an added

also no high grab bar in shower -

beware or this when ordering room service

room service menu (breakfast specifically) was limited and the quality was average, with one

but one or two made us feel like we weren t worthy of being in there - particularly in the bar area which was

you could get coffee with room service but it was extortionate, so no

i didn t really want to pay for room service

no laundry service on site.

need hooks in the bathroom for towels. would save on laundry.

room was smaller than a bunker bin and next to a laundry that went most of the night

no on site laundry facilities at all, if travelling for business pre-iron!

and common spaces (most of which unheated and used as service parkplace for rubbish bins and used laundry trolleys

room right by a maintenence alley and banging laundry bins from 0400-0600. awful

the filter on the internet/wifi stopped you accessing sites that weren't really inappropriate

they helped me out with a disruptive group at the bar - thank you for looking out for me, very much appreciated

there are additional charges for early check in, late checkout, and breakfast which does not have a lot of

wifi free and no password required

the first room was not so great and there was laundry and garbage in front of my room door left by the cleaning

my friends had stuff stolen from laundry

no slippers, bath robes or laundry bags. they provided when requested

pool and sauna steam room were amazing

pool and spa

bags of laundry and trolleys often blocking our way in and out of the room

was very expensive 160gbp for 1 night, no breakfast included for a basement room opposite the laundry cupboard

exits blocked with towels and laundry housekeeping very poor

dark rooms - every step of your upstairs neighbors was like a step of an elephant - rooms between laundry and

com and was given a substandard room in the basement next door to the laundry and storage rooms

gym could be better some of the staff were very friendly and others not good at all, was

asked for an early check in and that wasn t accommodated which is unfortunate since we had 3 kids under the

had no breakfast but loved the day room where one can have small meals and drinks

a bit dark, could not get food at bar after 11 but could get 24-7 room service so why not food at bar after 11

breakfast delivered to room for example had clearly been prepared well ahead of time and needed to

laundry is a bit costly

it smelt of old, wet, mouldy laundry that has been left out for a long time

this hotel had a lovely entrance, a lovely bar and restaurant and all the small little bits that made it more

the lifts could do with being bigger it says up to five persons not a chance five kids

in the room was very difficult to control which made it difficult to sleep at nights and daily room service was

little space for laundry

no laundry service, and i asked for help maybe can provide some self laundry place

needs a laundry washing machine and dryer in basement

no laundry service. difficult when staying 9 nights.

location and hotel was fine but the room we were allocated for our stay was next to a laundry room or service

towels had to be changed as one had a big stain remaining after laundry the main bathroom light decided to stop

managed to get an early check in

wifi turned off at night therefore no tvud83eudd37 no means of contacting anybody if you

was fantastic, the staff were lovely, we had requested an early check in however, that wasn't possible, the

wifi was a little patchy

excellent wifi

wifi was excellent

stayed on a friday and it was quite noisy from the bar opposite until 2am but you have to expect that from the

the staff were exceptionally friendly, helpful and welcoming and the room service breakfast and morning tea in

wonderful rooms, lovely staff, amazing room service, unbeatable location.

clothes laundry and cleaning)

the laundry service was excellent

good location. staff pleasant. room clean and comfortable. good bar and garden out the back.

hotel tres bien situe et tres agreable. il manque juste un petit frigidaire dans la chambre.

air con in room , the bar / garden downstairs was not quiet as there was a party and singer from 2pm - 6

kids ate free at breakfast

early check in, very clean, great location

given upgraded family room with free breakfasts for myself, mother and daughter

staff were extremely friendly and helpful and very courteous with christmas gifts for my kids

breakfast was good,

wifi was a little erratic in our room.

great to have breakfast included

the hotel is lovely and the beds were comfortable and the breakfast was good

family feel . spacious clean triple room. modern bathroom & delicious breakfast

great location, good breakfast, friendly staff

was nice with small kitchen, clean

) everything is clean, inviting, and there is a beverage bar available all day long

the room was large with its own kitchenette overlooking london not just lincoln's inn fields

the wifi was super fast as well

main purpose was to attend an online exam which needed an excellent wifi and quiet room

location. building, decoration, bar, terrace bar and breakfast room where exceptional

the only thing i could potentially say, is it’s probably not overly child friendly to keep kids entertained

the spa / treatment was one of the best i have been to, anywhere in

kids were treated like royalty and it was the best breakfast we ve ever

restaurant, room service if required are available and staff are keen to make you at ease

very noisy room apparently above laundry

we also had a problem with the laundry - they delivered it half day after what they promised

is no laundry service in the hotel

breakfast was wonderful with a wide variety of fresh and well presented options

to use wifi, you have a separate code for each device which is a little

great room, great rooftop bar with great views and very helpful and friendly staff

rooftop restaurant and bar is a highlight

the rooftop bar and restaurant is

for those wishing to do a load of laundry on longer stays there is even a coin operated laundromat within a 2

have been good to have a laundry facility to do own laundry

same day laundry services were available at the hotel too

2 x sofa beds but had a large king size bed and then a pull out sofa bed but it was okay - the kids were expecting

the bonus unobtrusive kitchen area came with a fridge, microwave and essential dishes and cutlery

great staff and room service

beautiful boutique rooms we got a free upgrade breakfast very good bar excellent

excellent breakfast, there was a lovely girl named avida, very nice, cheerful, and caring

fantastic breakfast

and entry to hotel ambiance of spa was not that great, treatment was very good

there was no place to hang up damp towels to avoid unnecessary laundry

no phone in the room and the hallways were often full of laundry and cleaning supplies.

no laundry bag in the room

breakfast was good value and the staff were welcoming and helpful

very small but everything was very high quality good blinds, lighting shower and wifi

our room but there were cleaning trolleys piled high in the corridor with cleaning products and laundry which

great bar and restaurant

the bar team were fantastic and the hosts / receptionist were utterly lovely

everything was perfect. location, staff, bar vibes, breakfast. we loved it all

room service was offered until 10:30 p.m. midnight would have served us well.

size of the rooms unable to perform my laundry within 12 hrs over priced

laundry. room too small.

messed up my laundry and even when correcting it they were very slow

also was agreed to have a late check out, which was very usufull

wifi didn't have any signal from our room

breakfast was beautiful

didn t use the pool or gym facilities so can t comment

air condition in room did not work so very uncomfortable to sleep with 2 kids 2 adults

the gym facilities

air condition in room did not work so very uncomfortable to sleep with 2 kids 2 adults

the restaurant and bar is obligatory

the honesty bar and open fires were especially lovely and the bloody mary and club sandwich room service was

we had breakfast as room service which was fast service & delicious

so was a bit of a pain having to get room service hot water

bar staff were great but slow and thought it would be nicer if they had someone playing the piano

) some of the walls in the hallway were dented as though the laundry carts had bashed into the corners

and the proximity to the underground, buses, the park, the museum, laundry, tour bus stops is unbeatable

5 days after putting into laundry

they helped me with my room, with my laundry, and with any other questions i had

was surprised to be told we was guest for the day and had been given complimentary breakfast and late check out

small things like no laundry bag/information.

was rarely present, which meant several guests were wandering around reception with their bags of laundry looking

also, i used the laundry service for two items and both smelled super strong of detergent when they were returned

and also for laundry, do not use laundry service unless you know the exact price otherwise you will pay super

fantastic gym

either the item was taken by housekeeping or sent to laundry with the bedding but i was never informed

not enough extra toilet paper in room and the bar didn't have budweiser on tap. #kingofbeers

some finishing touches were lacking some orange mould to the grout, and wifi signal was poor

bar most of the time booked for private events during my stay, not sure if you can keep a section

there s a floatation tank for another 120 & not a pool so if the only thing the guests can use is the steam

i stayed for 8 nights and found most staff, particularly front desk, housekeeping, laundry and restaurant staff

gym access and laundry service

bed was excellent, i liked the fact that there was a free laundry for gym clothes and the staff were great, in

* we ve sent 3 items for laundry, including a backpack

we are 2 mothers having a bit of break from our kids

there is no in house laundry - it is sent out

getting laundry done was a bit of a mission with a third party, which was majorly expensive, and there were

i also used the laundry service the hotel is partnered with, which offers guests a discount

is the same in london other than 5 star hotel i guess there s ipad at lobby to book uber or laundry pick up

a laundry room on site would be amazing!!

continental breakfast included - fresh and good coffee. perfect location

breakfast would be better if sliced bread and a toaster was provided and had individual pots for

breakfast basic but adequate.

good breakfast. nice clean room.

they gave us late check out option

of breakfast was expensive 32 for full english and laundry - quoted 7:50 express service for each pair of

room service could have been quicker

lovely swimming pool but i would have liked the water temperature warmer.

entrance and bar area, beautiful clean rooms, lovely to have the option of using the pool and spa as well as

bar area is beautiful, and also the mezzanine level, but the ceiling and ceiling lighting is

68 for getting one load of laundry washed is ridiculous

cleaning and laundry was also superb

room service was quick, the delivering staff friendly & polite

especially william, ensured that our evening concluded wonderfully with fantastic bar service

the bar area was nice and cosy

the breakfast was good and the wifi worked well most of the time

bad wifi connection was annoying :(

e pictures rails, mouldings and fireplace

breakfast: various, delicious. staff was very kind. good location. confortable beds.

wifi works very well

when i asked about washing my clothing, razvan suggested i bring my laundry to the front desk, promising to

laundry charges.

is no laundry room, but only a service that gets the clothes and delivers them back clean

you get to enjoy your creation all night long - stuff doing lots of mistakes i got receipt for laundry i didn

room - 932 quite dingy and corridor has laundry and rubbish outside when arrived at 6pm

cleanliness questionable cleaning staff/porters used same lift as guests and squeezed in with a laundry

the only possible use would have been for laundry

roof bar was stunning and staff were so attentive and polite

only draw back was the wifi

free wifi was flakey...

wifi was not good. really needs to be looked at for download speeds.

excellent easy access wifi and no annoying passwords or form filling

slow service on the bar but other than that lovely staff.

the staff member mentioned if i booked directly next time i can benefit from comp early/late check out and

location , lovely staff , nice little bar cafe area , i had a little window in my room which was worth tiny

tiny lift that was hardly ever available as it was constantly used and held by the cleaning and laundry staff

asked to pay immediately for luggage storage (10 gbp, then removed after complaining), laundry upon receipt of

lift arrived rammed with laundry bags and barely enough space for us

the rooms are large and quiet, wifi works well

nice bar to have a drink

bed unavailability if express laundry service room sensors switch off lights if no

is that on our last night, we were looking forward to a couple of cocktails on the roof terrace bar

pet-friendly review: planning my stay in london with my girlfriend aimee we bring along our

they refused me and my grand kids to check in and as soon as i started to dig deeper in this they called security

toilet is so low, obviously made for kids or very short people

the hotel offers a laundry service for 5 pounds a small load (fully serviced wash and dry) which is a very

great location! able to do laundry at a reasonable price

friendly and welcoming staff, basic but clean room, lovely breakfast

the hotel was spotlessly clean and the included breakfast was tasty

wifi was good

not impressed by the breakfast eggs and smoked salmon served apart like 2 lumps on a plate, eggs benedict were

my kids fell sick at night and he was very helpful

great location, design, bar at the lobby, service and staff

very good localization breakfast was great

staff is very good: frankie the bar keeper is very knowledgeable and friendly

i have to say that i saw no evidence of any dining area, nor common area and i didn't find the laundry they're

there was no kitchen facilities, no parking nearby (this was the most annoying for us because we were travelling

was very basic, it did not feel very clean, towels smelled badly, wifi did not work, staff was invisible

clean and equipped well (tv, desk, chair, drawer storage, small shower room, toilet, large bed, wifi, towel,

very friendly, helpful staff. clean. great wifi. lots of places to eat nearby.

breakfast was really good value, very fresh and lots of it

hotel cleaning staff and lobby bar location

staff helped me with my luggage and the open breakfast area and coffees in the lobby wonderful

breakfast was excellent quality, the location could hardly be better

never used the breakfast bar however there was a reasonable priced bar and food to order was secure and quiet

excellent gym

is very friendly and helpful, very good spa facilities with professional masseur, location is perfect near to

away spa was excellent too

we had breakfast in the lounge bar we hoped for bacon which was on the room service menu but not the bar menu

the spa area and gym is very nice, im very happy we stayed at this hotel the experience is

laundry cost was very expensive

the stylish, art deco surroundings of all the hotel spaces are varied and fabulous

24 hour access to a well-equipped gym however, my favorite was the swimming pool and its temperature

staff is super friendly, gym is nice, location is great

one thing that we were surprised about was that a gentleman in the beaufort bar was wearing a vest type t

used the laundry service which was great

you can find convenient stores, underground stations, train stations, cafes and laundry shops all around the

laundry service was not timely which affected my plans on the trip

since they didn't have a laundry room, they sent laundry items out to wash

right oot in the hallway of my room i could smell this inside my bedroom too maybe damp towels laundry dirty

as the washing machine inside my room was out of order, she helped me do my laundry for 2 times

think of introducing a bar of soap into the bathroom

wifi was not very high speed - during winter temperatures the room is not the hottest, there is no

in the area and although there is a lot of noise in the evening and at night from the outdoor bar and restaurant

services wifi is excellent

you dont have the usual amneties you get with 4/5 stars (ie: laundry bag and toiletries, etc) and to be honest

the sheets smelt like freshly done laundry, the room was beautiful and so clean and so tidy not one bit of

were upgraded to a deluxe room free of charge, we got a voucher for 2 free cocktails at the long bar and then

cool, trendy hotel with excellent room service for breakfast in bed

wifi not secure

i would have liked a laundry room rather than laundry service

location, night manager was really helpful with my laundry delivery problem( external service)

no laundry facility

lovely bathroom most comfortable goose down/feather pillows nespresso coffee machine requested early check in

a special thx to ryan at the leicester square kitchen who was super hospitable and kind with our kids and made

bit short staffed at breakfast. laundry left in hallway.

24 hour bar so we could come back for quiet drink before bed

location, excellent staff, allowed early check in (3 hours early) and gave us a room upgrade (+)were very kind

breakfast could include eggs alone

i had a club room which included breakfast and other things

fantastic spa area all staff were so friendly and welcoming, particular shout out to jake who went above and

spa sauna and design

the spa was amazing

the spa and gym are both incredible

also disappointing was the gambit bar

there was no laundry room , they have a company coming in which is not super convenient and also super expensive

laundry service very pricey

i put one small bag of laundry (same day service) in and 3 days later when we had to leave it was never returned

no tissues in the room. no room service. laundry pricing was outright ridiculous

location of the hotel could not have been better, it is nearly directly on leister square and 2 minute walk to

they also had a complimentary wine and cheese tasting night in the bar which i would have definitely taken up

the wifi was not very fast

wifi worked well

the breakfast is very good!

clean modon hotel with friendly staff and a goog location would recommend good free wifi free storage of bag

was a bit pricey considering the room was very small and there were no included amenities like laundry service

only disappointment was that the hotel charged an extra fee for the breakfast service at the end, which shouldn

my room service dinner was delicious

thought the price for the room was a little high and for the price you should get the breakfast included

although the breakfast wasn t a buffet, it was very good

great gym

atmosphere and the decoration in the restaurant and bar was really good

having said that room service was very quick

loved the private lounge area with the honesty bar gorgeous bed linen and bathroom products

room service very poor ,the breakfast is terrible and the worst is when you order it you have to

they have no laundry facility and asked me to check a nearby store

facilities, arrogant reception, unprofessional cleaning and laundry service

didnt provide mineral water, no minibar fridge, , hair dryer, room slipper, laundry bag, tissues in bathroom

laundry service was good

good place, silence, good personell. i asked late check out and they gave 2 hours until 14.00