wifi is a bit hit and miss, mainly a miss for our stay.

great mini bar options and sweet little toy basket for the kids

parking available

for the parkrun on saturday mornings, great location to be close to local restaurants and hotel parking is a

family room was excellent and the kids particularly enjoyed the toy box that was in the room too

were in an annexe-type modern building, not the main hotel and faced a laundry it warehouse or something so no

up at 7 am on a sunday morning by laundry staff; very loud; banging about and shouting

disappointed, in annex this time, which is a bit of a walk and the room was tiny, overlooking the laundry, it

15h no linen from laundry, entering room at 16

no on site laundry service

the bar does get busy which also has seating outside but we didn't hear any noise from our room

room, large comfortable bed, fridge, wifi, tea & coffee

very central location with free parking

lovely large room with twin beds. air con worked well. good wifi. good ev chargers.

good bar and

small and adjacent both to an ice-making machine that was noisy all night, and was opposite the laundry room

team and always smelt fresh & clean however a small criticism towards the bags of dirty laundry constantly

delicious well presented food albeit with a limited menu - and the breakfast was brilliant

being a pub/hotel, the bar ran out of several key ingredients for a cocktail, which was disappointing as this

walks beside the water, we enjoyed a really delicious meal here food was really good and breakfast was excellent

clean as i had hoped, when we got there we went up to our room, there were lots of piles of dirty laundry in

water is provided in the room and deliver laundry to room - both need to be collected at reception

just they don t have room service after certain hours.

bacon at breakfast was rather overdone as far as i was concerned, but my wife liked it that way

the bar & breakfast areas were nice, everywhere was clean & the staff really pleasant &

not acceptable to have laundry bags lying in the corridor

room was very hot and also lots of dirty laundry piled up outside my room door, breakfast was very good quality

the laundry for the next day was piled up outside of my room

no laundry bag, no complementary water in the fridge, no biscuits until our last morning

wifi in my room poor but reliably good in the library

the individual chairs are good for when sat at a dining table, just not for relaxing in the bar area

room service, ham (without cheese) was greasy as if the bread had been fried, so my wife only ate

was fine but no fridge so we had to ask for one - also we were not advised there was no wifi in our room which

i understand the restaurant is separate from the hotel but the room service menu wasn't great

not to many facilities, probs woudnt come with kids

there was laundry all left in the corridor

were vacuum cleaners and laundry trolleys left outside our rooms for the night we stayed there

noisy outside from early morning with laundry trolleys and bins being wheeled past!

breakfast trays left out and laundry bags and hoover permanently outside out door the whole

the price, i was expecting a more luxury stay, while the spa was nice, there were dirty bags of laundry left in

gave my baby's clothes to the laundry service for washing

lovely swimming pool

the staff at reception, in the bar and in the restaurant were brilliant - helpful and attentive

treat 2 nights away from kids, busy life etc

facilities & pool are accessed by the public too, and a walk around the hotel, so worth nothing

all mirrors and glasses were filthy, dirty laundry on the corridors

they helped me with my suitcases,took care of my laundry and were very polite and helpful

60 and for what we got was unextceptably we paid an extra 10 for late check out this is based on room 42 know

i could not log on to the free wifi.

wifi didn t work tv didn t work either

had a mix up with our laundry and remi was so helpful in arranging for the laundry to come and a later check

did not use wifi

also kids meals on the food menu were ridiculously over priced

wifi was awful

early check in & late check out without charge

the location of the room could be better. one window was facing the laundry and service exit.

room overheated and looked out onto a laundry area outside ( first thing you see on arrival)

wasn't told it was right next to the rubbish collection and laundry truck pick up area

36, ground floor: next to laundry, smell of detergent overpowering

the water in swimming pool is too warm ( i feel it's above 32 degc) to swim

room was a great size everything was clean laundry was lovely and fresh

very accommodating friendly staff. plentiful and very tasty breakfast. rooms comfy and clean

good breakfast, friendly staff

really enjoyed our stay, friendly staff and a cooked breakfast at weekends

very slow wifi.

there's no laundry service.

in the room - no explanation from staff or apology bathrooms are filthy towels stink of damp laundry bed and

great room service and housekeeping

i think it was fine. any thing that was uncomfortable was rectified by room service.

the staff were amazing, gym and pool awesome, room very good!

asked for another one and the lady on reception said they weren t back from laundry yet but there was a room

i politely requested different and was told they had issues with laundry so no more were available

the room service was brilliant and the staff was easy to get along with

small bar downstairs for that evening drink which also doubles as the breakfast area

well appointed room with ensuite bathroom and free wifi.

to locate and ideal for parking on the front of the property

to get few drinks from the bar near the reception at around 8:30-9pm but they seemed to be closed already

no lift and no proper bar ( vending machines)

very welcoming and obliging, and kept me informed by email prior to our visit with regards car-parking (very

there's a communal kitchen to use if you want to cook your own food, but plenty of restaurants and takeaways

no flannels in room - apparently delay in laundry delivery but no-one mentioned this until we asked

little bigger, when we went down there was only one bed free, and no room in the hot tub and 5/6 kids splashing

wifi signal poor/ lack of communication between staff.

booked a one night stay and was planning on using the pool

wasn t made aware that it would cost 25 to use the swimming pool at the time of booking

laundry man blocked entrance stairs to/from room and said i had to use other stairs to the pub

we then had breakfast in the morning

was able to park over the road , but would have liked it made more obvious that parking was on street parking

a massive issue as i found one within walking distance, parking

the breakfast was superb

to be moved to another room and was told that the hotel was full, so i was given another set of laundry which

there is only 1 entrance / exit and a very arrogant man was blocking it as he was delivering the laundry

there is also a laundry facility about three blocks away

breakfast, late check out, good powerful shower, fridge in room

not getting early check in

holidayinn forgot to mention that there is a gym inside house, and ist ok, with

small gym but would have appreciated if it was larger and better equipped

however, if you don't feel like venturing out, the food that was being served in the bar looked pretty good,

having to find staff to pay for snacks etc and to ask about the room service

great food and wonderful room service

laundry right next door was handy too

laundry was easy due to the laundry matt kiddy corner to the hotel

great location- friendly staff - loved the fact there was a self serve laundry right next door

breakfast is a la carte, and this makes it super fresh

very friendly staff lovely room and the best breakfast i have ever had such great ingredients

beautiful decor, friendly service, secure parking and amazing breakfast.

wifi signal in our initial room was quite poor so we asked for another room closer to reception and

wifi in the room was a bit hit and miss, ok downstairs

were unable to get the tv to work and the wifi didn't appear to be available

underground parking was good

and laundry facilities were easy to use

laundry facilities and gym were both available, but both very small, and away in a corner of the

gym room and laundry room too dark

also a gym and laundry facilities if needed

spacious apartment, in-house free laundry facility and scenic surroundings.

for those that needed to wash there was laundry facilities available

chose this hotel for the fact that it had a much needed guest laundry, as did one of the other guests we met in

self service laundry facility is a plus

there is a laundry with washing machines and dryer available for a small fee which we found

availability /options of food/drinks any time of the day/night, self-laundry option/proximity to hatton cross

kids loved the pool setting and

facilities pool restaurant wifi etc all brilliant, and the staff were superb

kids loved the pool setting and

nice clean room - the kids loved the pool.

and great with the kids room was modern and had everything that was needed for a comfortable stay

place is so nice and clean with a nice pool

it s very clean and nice for the family to stay especially the kids

nice swimming pool and sauna

inside all the workers very lovely and caring this hotel should be a 5 star not 4 star me and my kids and partner

well-decorated, comfortable hotel with pleasant bar and dining area, good size room with comfy beds

night stay, as we were given fresh towels, water, etc but the room was not made up and the old laundry left in

woken up at 11pm by a delivery of laundry banging and clattering then again by bottle bank under the

we had room service, the room was well stocked with snacks and drinks of which we made good use - we had a

room service for food

wifi is really

slight doggy smell in the bar and and breakfast area due to the hotel welcoming dog walkers , i am being picky

wifi did not work at all.

comfortable beds, quiet room, good room service and facilities with attention to detail

room service: one order of fish and chips, no drink: 25 pounds

and they had room service

laundry facilities on site were also helpful

was no laundry available so we had to go to one nearby

no laundry or local laundromat. no hooks to hang things on , no bowls for microwave.

there are nearby grocery stores, coffee shops, and a laundry, adding to the appeal

no laundry facilities or laundromat close by

rooms are good, bar area good, modern hotel with a young vibe

great pet friendly hotel

they have a small gym which is well equipped and is perfect for a quick workout

the staff were friendly, and the bar area looked amazing

hotel and staff were really friendly - both to us and our pet

caused extremely uncomfortable bathing experience no toothbrushes and toothpaste was provided no laundry bag

wish the gym facilities were better and there was a pool. perhaps some more spa services?

could not use the free wifi (it requires internet access in the first instance to open an email with access

rooms were spacious and big beds with comfortable mattress and pillows late check out was

we wanted to be on site for early check in

laundry is quite expensive, but we found a lovely self-laundry place a few steps further along high

my first time checking in a hotel with no fridge, ground floor with laundry area window view, dark corridor

cost us 121 for a load of laundry, incl 4 each for my wife s smalls (i could hold 5 pairs in one fist

towels left in the bath for laundry were ignored on one day - but towels hung on the door pegs for re-use were

room service was poor

comfortable nights sleep and free parking

clean, nice hot shower, flexible with parking, quiet area walkable to the station and centre

there was room service every day also if you wanted it

free wifi and free view tv

free parking and free wifi

also no laundromat facilities on site, would be ideal for guests requiring laundry services

100 for 2 people for one night with breakfasts and access to a swimming pool is really amazing

lack of seating in the safari hotel bar side

for dinner / breakfast/ swimming where very hard and should possibly be thought about vs rooms also the swimming

restaurant closing at 9:00 pm and no room service

small to put 2 large luggages :( laundry is done externally with no laundry area ( wish they had it ;-; ) wish

intentionally chose them for their laundry facilities

location, lovely staff, we got a free late check out for our departure day which we really appreciate it by this

and comfortable rooms, bathrooms clean and tidy, reception and bar very nice, friendly

downstairs bar is so cute and the lobby has a good

laundry services

available facilities including gym, reception and early check in (for a fee)

as we travel long haul, we arrived midday, told to check in before 3pm need to pay early check in

served after 22:00 which is very frustrating for an airport hotel when you are traveling with kids

station in front of hotel/ nice bar restaurant on top floor with terrace and view on airfield/ efficient and

good laundry service

meals, bar and laundry expensive, but probably same as any other hotel in this

although we didn't use it, liked the late check out option

slow dining room service. once it came the food was great.

we got back from central london after lion king, we asked about a late check out and he gave us an earlier time

i needed the available laundry machines

gorgeous design, great location, easy to use laundry and really does feel like home.

decor is absolutely stunning and the room is equipped with everything you need and has a seperate laundry room

the washers and dryers could definitely be better maintained, although they provide ample laundry detergent

laundry room was a big asset for a longer than average stay