car park, wifi pretty good, friendly staff, hotel location for me was very good.

staff where excellent especially the guys working the bar over the darts friendly and helpful

reception from the staff in all areas of the hotel, so; at reception, in the bar area, the housekeeping, every

bed was comphy staff (lads) working on the bar where friendly breakfast was nice to.

the room service and breakfast was great

nice clean laundry and towels

choise of continental or full english breakfast was ample with amazing presentation and attentive service staff

warm friendy staff. bar prices resonable and a huge english breakfast

breakfast was brilliant the room service was also easy free parking and free wifi will be staying there

room was clean, everything worked well, bed was comfortable and wifi excellent

very dated, and cleaners up and down the halls all the time to always could see dirty laundry and dishes, also

booked a room for my husband and i and two kids

can understand that during school term time the swimming pool is available to kids from 15:30-18:30 but as its

and repeated failed attempts to contact the hotel via phone - they do actually have 2 x double ev chargers (just

disappointed with the pool and spa facilities

room was large and very clean with all additional items (like iron, ironing board, safe, laundry bags etc),

in addition, we didn t like the cleaner s laundry trolleys immediately outside our room

ev chargers are only 7 kilowatt chargers so be prepared to charge overnight if you need to

we went for cocktails at the sky bar which were excellent although if going on a weekend would recommend booking

i was racking my brains, then some garlic bread was missed off my room service order

i asked, i never got a laundry bag

also, this hotel outsources its laundry services so forget about receiving it back by 6 pm the day you hand it

of parking on site

the gym and swimming pool. the newly decorated room and the comfy bed.

we thought our stay was good value for money as the hotel has a pool and spa area

pillows in the bedroom were quite uncomfortable and whilst the laundry (bed linen and towels) were clean they

corridors were full of dirty laundry and the room seemed to be serviced very quickly between guests

food room size laundry

wifi was a pain as it continually cut out multiple time per day

clean, fantastic shower, our beds were very comfortable, excellent housekeeping quality and room service

amenities are good, wifi, kettle, fridge, lots of coffee and tea, and toiletries

is great, it's very clean, very comfortable, has a kitchen you can cook what you want in and the wifi works

weren't told there was a communal kitchen on the first floor with a microwave, which would have been handy to

well equipped. nice kitchen.

the kitchen concept was great

the property advertised laundry facilities, however, they fail to inform you that it s only available on

said on laundry bag that if u hand in by 8

i had a nice relaxed stay.. had a few nights and was nice to have the gym

the late check out

nachos at the bar was very good

laundry lorry outside window at 07:00hrs, no aircon, prices of in room bottled water, price of b&b

we were sent to the basement which was very cold and we were next to the laundry room, we were then moved to

laundry delivery truck outside my room added to noise, but was quite brief

room was above the laundry

i had to beg for a bin bag for my rubbish- put my towels down the laundry shute my self

laundry was complete ruined when my whites were washed with my blacks

at checkout, they charged me twice the same laundry - luckly i checked and they quickly corrected the bill,

a recent stay the wifi went down which i know can happen but no-one on reception warned me and reception didn

kids weren t allowed to use the pool, be mindful of this as we weren t

requested an early check in and was no problem! very helpful staff and beautiful hotel.

room being next to the laundry and having washing machines spinning late at night

cold i ll-equipped inadequate room next to noisy laundry room, only patchy 4g in room, shower was in room not

stay was wonderful but i couldn't find wifi instructions in the room

wifi wasn't so good in the accommodation but the general reception in this area is the same due to

using the wi-fi in the bar area and being able to work in the corner was great

it was about a 5 minute walk with multiple bags, uneven floors, vacuum cleaners and laundry bags left in hallways

this is partly customer issues however i feel they should have an area or laundry bin to put them in but they

were looking for hotel with pool and spa

everything about it except the gym

air around the pool is a little cold as you can swim outside from the jacuzzi so bring a dressing

a refurb as that s looking a little tired staff are very friendly and super efficient hotel bar staff were

the pool in the main health spa could have been cleaner

it's a fantastic hotel for families with kids

it's a fantastic hotel for families with kids

the food in the restaurant and room service far exceeded expectations

beautiful location, super clean, easy parking, great hosts

nice to have a reserved parking spot

parking space and garden to sit out in

tight parking.

it was clean, warm wifi worked well

absence of basic facilities such as -restaurant ( breakfast & lunch ) -no laundry service -no fridge in the room

the laundry was not returned, bad service.

amazing decor, the kids menu was amazing, the breakfast was brilliant.

and i liked all the small details like upon leaving the spa the person who picked me up in the golf

lovely spa and gym

the kids loved the events

the bar area was really cosy with fires lit

the grounds and gardens are stunning with large checkers and snakes and ladders to amuse kids

a pool and spa would be a great finishing touch.

only negative is lack of spa and bar was london priced

vibe of the hotel and bar area, we attended an event at cowarth park in the evening so came back after and had

s a shame that the bar and dining facilities are not up and running but this is a minor issue and understandable

wifi poor. when you are away this is important

it also has a bar and restaurant

location value for money excellent breakfast owner very pleasant ease of parking

beds were comfortable .plenty of parking

was located, probably didn t help having bins outside one window and then empty glass bottles, laundry shed

this day and age, only being able to have one device on wifi without paying for extra, is quite unusual

booked a suite with spa bath and it was great price was very fair bath was very nice restaurant very convenient

be our 2nd home lol thank you to the staff for making us welcome , especially reception and the bar

breakfast was nice, had room service due to covid but it came bang on 8am

laundry was left in piles in the corridor.

we were told we would have laundry by monday evening (christmas eve), but just managed to get it five minutes

early morning i was woken by a hotel worker moving huge blue laundry bins around right outside my window

close to places to eat and has a bar and room service available

staff excellent and offered room service menu, which was very good

room but it overlooked what we think was the laundry room, so it was quite noisy in the mornings and during the

room hasn t been properly cleaned by the housekeeper with the old laundry and rubbish still in the room

would benefit from keeping ontop of the garden and a spa facility. x

might be good to have room service phone in room,

live music in the evening or a spa would have been a good

sadly it was not clean either although the bedding laundry was perfect

location, lovely room, parking, welcome chocolates, really clean and spacious

as pet parents, we were blown away by the attention to our furry companion think organic treats at

the fireplace in the bar is a great place to sit in front of when chilly

30 minutes wait for breakfast once ordered. problems with room service had to be sorted

the air in the room was very humid like in a laundry, probably, because room was located in the annex, above

to ask again (and then it was promptly attended to with an apology for the oversight) - the laundry/clean service

we arrived late and didn't see the option for breakfast room service untill it was to late.

plenty of free parking

stayed here with 2 kids whilst visiting lego land, windsor

also the wifi was very

the wifi could of been better tried to get on to it and just kept buffering

had room service too for dinner (tea where i'm from) which was nice and very enjoyable

hospitality tray (including a jar of fresh brownies); drinks/snacks in the bar were delicious; room service was

we requested an early check in

service at the bar was rather slow, but it was busy.

walked round for hour s highly recommend this hotel to anyone the grounds are incredible we had room service

the breakfast room and bar are big, open and it was quiet when i stayed there so it felt like i had the place

dee made sure our room was ready with the beds for kids prepared which was a treat

receptionist and kitchen staffs were very sweet and helpful

lift very old & needs upgrade, also used as the service lift, for cages of laundry, so unable to get, straight

comfortable, excellent wifi and spacious room

bar and restaurant very nice and the food was

the staff were lovely, bar was good, room was great, bottle of water made all the difference.

the peking facilities were excellent we arrived late at night and had no problems parking

laundry, crockery left outside our room on arrival at 3pm

we ordered our dinner ok the meal did not reach the kitchen and so was not prepared

we loved the original features and lit fireplaces throughout

the staff, the grounds, the breakfast, the pool

car parking excellent, well-lit and near the house but a bit exposed in surrounding countryside

staff dirty rooms dated decour clean laundry left on the floor for next stay shower warm on max noisey systen

there wasn't very many parking spaces right next to the hotel

parking very easy

really lovely property and very clean, good parking and beautiful surroundings.

the warm reception was also matched with the comfort and class of the room, bar and dining facility

the pillows and room situated over the laundry room. the road works and diversion.

room service prices are steep

noisy. rooms and kids playing on the corridor all the time until late pm.

is very pleasant to stay in a hotel where all staff bar none anre happy, contientious and helpfull

i did move it unintentionally, and fake rose petals appeared, which would have come from the previous occupants

lovely clean hotel in a good location with free parking and friendly staff

plus pool was out of use (which is probably town to corona virus) but kids were disappointed

the bar had no alcohol in the 1st pump 2nd or 3rd pump why no beer

that you had to pay for wifi in the room

great place and rooms. pool and gym good.

and sticky laundry labels on the bed sheets

evening meal in the bar equally excellent , in fact exceeded expectations

the gym/spa facilities and breakfast

we have the breakfast buffet which catered for everything you could want

room service was also good, we had special requests due to children having additional needs but all

dirty laundry at reception

arrival our allocated room had not been made up, dirty laundry over the floor

gym, pool, food was amazing indeed! very comfortable place.

slightly dated in some areas and wifi wasn t great but overall would recommend and stay again

pleasant staff, free parking, great surroundings for a walk, excellent breakfast, large pool

our room was ground floor and down a corridor where we had to pass all the bins and dirty laundry, carpets are

the main bar reception was decored to perfection

great car parking, 2 min from a nice cosy pub

being quiet the bar area was being used not the dinning room this was not a problem

wifi was terrible

the kids' swimming pool is brilliant

the spa facilitie was the best i saw till today

breakfast is delicious and has variety of different options to choose from

facilities for kids , happy baby = happy mummy =happy husband)))) only thing i would change is plastic cups at

restaurant and breakfast isn’t cheap, so make sure you get your moneys worth and eat up at the buffet breakfast

advertised laundry facility doesn't exist

upon arrival, i needed a laundry service

noise from laundry staff at 4.30am waking me up!

karolina was very helpful and helped us with our request for an early check in

room service menu although limited due to the current situation was really good and food lovely

also got our laundry done for a great price in one day

seemed to constantly be a pile of laundry, sheets and towels, in the stairwell next to our

we had dinner and breakfast in the bar and both meals were of a high standard

bed was comfy. room service food was excellent.

spacious, quiet room great room service