we were told we would have laundry by monday evening (christmas eve), but just managed to get it five minutes

early morning i was woken by a hotel worker moving huge blue laundry bins around right outside my window

laundry was left in piles in the corridor.

it was so hot and on the first night very noisy. i think we mist have been above the bar there.

very nice rooms and great bar and breakfast room. great breakfast with quality ingredients.

staff dirty rooms dated decour clean laundry left on the floor for next stay shower warm on max noisey systen

the staff were very friendly and helpful, free wifi and parking

wifi free in public areas and in my room

had a issue with the large spa bath in our room so limited abit of the enjoyment

spa bath did not work which was one of the main reason i had booked in this hotel, so quite a

a/c and laundry room dryer under our bed room and was put on at 6am every morning ud83dude21this is not

room was above the laundry

laundry delivery truck outside my room added to noise, but was quite brief

the spa and loved that the hotel was environmentally conscious when it came to housekeeping and laundry

we were sent to the basement which was very cold and we were next to the laundry room, we were then moved to

the spa facilitie was the best i saw till today

silly mini bar prices - i thought serious hotels had given up this ridiculous practice

the newly refurbished bar downstairs is cosy and elegant at the same time - loved the ambiance.

we got a bed and a treat for our dog and the whole hotel is just made for families with kids, our 4-months old

we ate in the dog friendly bar on the first night then had a dog free excellent meal in the restaurant the

also, this hotel outsources its laundry services so forget about receiving it back by 6 pm the day you hand it

i asked, i never got a laundry bag

free parking

comfortable, very helpful staff, excellent breakfast with good food ordered from the bar mid day and evening

the breakfast was more-ish and delicious and the gym was a nice touch

in addition, we didn t like the cleaner s laundry trolleys immediately outside our room

room was large and very clean with all additional items (like iron, ironing board, safe, laundry bags etc),

small gym facilities, unable to drink on outside terrace

high standard hotel , plenty of parking spaces

gym was adequate. nice, quiet room. helpful staff

was located, probably didn t help having bins outside one window and then empty glass bottles, laundry shed

also has a small bar which we like to use

couldn t get to the bar due to a wedding

reception staff and bar staff are always happy, polite and attentive, all the times we have stayed

slow wifi

nice clean laundry and towels

hotel bar wasn't fantastic but a decent pub 400 yards away

breakfast was exceptional, as usual all staff were very professional, hospitable and

was no tea in one room and you have to complete a wholl form to have wifi

room quite dated and wifi poor

very peaceful. beautiful grounds. spa was lovely good therapists.

no tea / coffee making facility in the room. no mixed spa area - men and women kept separate.

there is lots to do at the hotel and spa - i wish i'd stayed longer

for health spa food was very good, wine was available if you wanted it. treatments were good

the bedroom appeared clean. the wifi worked.

warm welcome, good portion bar food and local ales room was well appointed and clean

on a busy night in the bar or garden it would be quite noisy

good parking,good wifi,decent food at reasonable cost.

property has plenty of parking as you turn off the road , the entrance was just a short walk away with lots of

i had to squeeze past bags of laundry in the hall way

no laundry facilities for drying

large bags of laundry left in the corridor near my room throughout my stay

found staff were not very knowledgeable about places to visit or where for instance to do laundry - suggest

comfortable bed with clean laundry

room being next to the laundry and having washing machines spinning late at night

cold i ll-equipped inadequate room next to noisy laundry room, only patchy 4g in room, shower was in room not

bar staff were exceptionally welcoming and friendly

bar manager was excellent, friendly and very helpful

free wifi

wonderful location. well furnished. good wifi. great staff and a fabulous breakfast

receptionist and kitchen staffs were very sweet and helpful

of check-in and easy parking

could have had the fireplaces working as it felt cold

a nice bar with terrace to sit and enjoy evening drinks and snacks

location is great, room comfortable with adequate wifi

close to zero phone signal meaning no 5g internet (there is free wifi which requires personal credentials)

food & service was excellent; we also used room service for our evening meal as we arrived late - it was served

wifi was a bit slow and freezes

car park, wifi pretty good, friendly staff, hotel location for me was very good.

big bar area and car park

parking ample, nice building with character, short walk to pubs and supermarkets, comfy warm room,

location, room size, friendly staff, free parking.

pet charge says 10 per dog

comfy bed room service at 4am a binus

easy to find, easy check in. parking, wifi, kettle, comfortable beds, clean rooms

wifi was frustrating but also recognize my work laptop has quite tight security so that may have

wifi kept dropping out which was a bit frustrating.

good clean basic accommodation with excellent bar and restaurant facilities.

it says free wifi, it would be better to pay and have a good

there was mountains of dirty laundry outside our room window

no laundry facilities

early in the morning around 6 wake in terrible loud door banging, our room was next to the laundry room and

was pet friendly

spa was closed until thursday i left on the friday morning

we did check in we went to our room only to find the hallway filled with plates, trays and dirty laundry and

room which was 500 for two nights was opposite the laundry storage cupboard

30am by what i m assuming was laundry trolleys constantly going past our window as we were based on the ground

spa, extensive gym for free use by guests, and a good restaurant and golf course with plenty of parking

only let down was the quality of the wifi. it hardly worked.

pillows in the bedroom were quite uncomfortable and whilst the laundry (bed linen and towels) were clean they

food room size laundry

corridors were full of dirty laundry and the room seemed to be serviced very quickly between guests

lovely room, restaurant, bar and pool

good size rooms swimming pool! excellent staff

wifi was a bit patchy

golf course next door

outdoor swimming pool was adequately warm and was very pleasant

poor wifi in our room, which was in one of the annexes

breakfast was included in our price and was excellent

the swimming pool and the peace and quiet

coffee could have been a bit warmer for breakfast

- wifi was almost non existent as it kept dropping off

only breakfast is included too

the food at breakfast was excellent

very dated, and cleaners up and down the halls all the time to always could see dirty laundry and dishes, also

room service was a bit hit and miss - even if you didn't get what you ordered, it was delivered by

lounge was small and full of kids gave vibes of a wmc and there was alot of local people not stating at the

our room was clean, spacious and tea/coffee facilities were provided

parking wasn't great - the gym members were using a lot of the spaces

food & breakfast lovely

there is convenient free parking at the nearby village green

very nice location and building easy parking very good staff.

oak beams, uneven walls and floors, big open fireplaces

first class breakfast elegantly served in front of a blazing fireplace

clean towels were put outside our room rather than inside and there was laundry bags in the hallway making it

arrived late and outside the evening meal slots, no room service readily available

the pint at the bar was good and the walk around the 121acre grounds was really nice too

lovely setting, decent sized comfy bed. good room service. very friendly professional staff.

no room service as stated on booking.com

laundry was complete ruined when my whites were washed with my blacks

at checkout, they charged me twice the same laundry - luckly i checked and they quickly corrected the bill,

the wifi reception was not good at all. it was on and off and fairly inconsistent.

was very grateful for the early check in

no kids menu which could not be found

great parking, nice surroundings, spacious clean room. very comfortable and friendly staff

hotel was in a good situation for our visit to the golf at wentworth

wifi was good

easy parking. good location, for myself. presentable, welcoming.

lovely little bar too

room but it overlooked what we think was the laundry room, so it was quite noisy in the mornings and during the

room hasn t been properly cleaned by the housekeeper with the old laundry and rubbish still in the room

dog friendly and i needed to upgrade 1 toom to a cosy double @ 40 per night in addition to the pet supplement

check in and check out was quick and easy and the room service was great too

beautiful surroundings! plenty of parking

on the way to our room after check in, there were still dirty laundry, bedding, towels lying all down the

all over the floor, definitely not me as last time i had long hair i was 14, note also to hotels laundry services

use of the pool , friendliness of the staff and that we could take our dog

breakfast perfect, got large fully equipped gym, sauna, steam room and two pools

room was quiet and comfortable and the free wifi was of a good standard for general work

the laundry collection van driver was rude.

laundry service limited availability on weekends is a problem as well as limited restaurant

i was there for business so wifi is important to me

to room room was lovely garden view lots of lounges to escape to and read a book or a nice bar lounge for a

car parking signs i.e. the overflow car park was nearer to the main entrance than the main one.

laundry left in corridors for the duration of our stay, room hadn't been aired and had a stale

meals excellent quality very comfortable breakfast top notch again excellent quality food and well prepared and

parking

was clean, room was very comfortable, the breakfast was excellent

breakfast was good with plenty of choices. staff were friendly and helpful

the air in the room was very humid like in a laundry, probably, because room was located in the annex, above

to ask again (and then it was promptly attended to with an apology for the oversight) - the laundry/clean service

parking was available within 10yds of the front door

i attended for a wedding, and found the venue, the rooms, and the breakfast excellent.

the fruits in breakfast table is above the normal quality-fresh and organic taste!

great to have a shared kitchen so you can easily cook your own food

they need to improve the wifi.

the room had character with an original victorian fireplace (not in use and closed off with a transparent

good kitchen facilities for cooking etc & washing machine

is great, it's very clean, very comfortable, has a kitchen you can cook what you want in and the wifi works

said on laundry bag that if u hand in by 8

the property advertised laundry facilities, however, they fail to inform you that it s only available on

have breakfast, had room service which was lovely

was extremely comfortable, welcome cookie was much appreciated by my son and the late check out time for the

nachos at the bar was very good