no breakfast, no laundry bags in room, heavy odor of stale cigarettes and pot smoke.

i liked that i could do my laundry, the room was clean and up to date

my special needs, always providing me with a room that is very easy to access from the parking area

want: space, outlets, windows, fresh air, comfy bed, places to sit, local restaurants, great parking,

would be nice if more parking available or numbered lots for each room.

high traffic area, right next to the elevator and laundry room so it was very noisy

no solutions given as guest started laundry at 4 a

the front desk at 7 pm, they said there all out of towels, that i can come in the morning when laundry is done

wanted to do laundry but dryer was broken, lots of friends sitting at bar when we walked in very loud bartender

the pool was closed and under maintenance, and there was not a free breakfast.

laundry close to my room

laundry on site

other than the laundry facilities and the ability to get some breakfast, it's a miss

friendly staff, breakfast buffet, laundry

a fight broke out in the parking lot in front of my room

laundry facilities could have been in working condition

laundry room old and was surprised machines only took quarters- also very out-of-date

desk did not have quarters for change for the laundry

love tea and coffee service laundry is great

parking lot full of garbage a couple times

the dryer neverworked right in the laundry too few laundry facilities

entire building smelled like stale cigarettes however, the non-smoking room didn't

large room, good working desk, clean bathroom, good parking.

no hot water, no channel guide, no functional wifi, creaky bed, etc.

heat in the main room was fine once it got turned on - microwave, fridge, very strong wifi - clean

convenient, coin-op guest laundry

no wifi or not working

a little noisy with kids running upstairs and up and down the hallway

a little noisy with kids running upstairs and up and down the hallway

breakfast ,friendly staff, early check in, location to destination

bar had draft beer assortment along with bottled

that there was no continual breakfast. and kids were playing in the hallway.

was cold -first room smelled of smoke -pet friendly means barking dogs and dogs running loose in hallway -booked

kids were running the hallways and outside of our ground floor room and were very loud, but that's

had a family medical emergency and they gave use late check out upon request

location, kitchener, laundry facilities and staff

the pool needs to be a bit cleaner

tea in room wasn't replenished the second day and kitchen items weren't washed

the breakfast was excellent each day.

very spacious, nice layout, beautiful bathroom and kitchen areas, and an amazing (and extra huge

dirty all rugs were never vacuumed the vending area in the laundry area was filthy never saw stuff wiping down

social service residents took up entire laundry for entire weekends

expensive to do laundry but the machines all work and actually hold a large load of laundry

had to ask staff to clean the laundry room snd washer before i could use it

laundry on site

location, laundry facility

room was large, clean, the lobby gym and pool area were very clean

clean and comfortable, we had apps and drinks at bar on site the bartender kevin was great!

my server was delivering room service while the restaurant was virtually empty

i did not find the pool too clean but i when in and out :)

the room and pool kids loved it as well

t like the fact that people from new york i counted 4 women and 1 man were doing drugs in the parking lot in

they also had kids, little ones in the not working hot tub

breakfast and customer service

fight in the parking lot at night, loud guests until very late, shaky clientele.

no laundry facility. towel service every other day unless you made a special request

the only thing i missed was laundry facilities

breakfast not included in rate.

breakfast was not included.

didn t have breakfast, but light supper menu was great!

laundry room exceptionally clean

we also used the laundry room, which was very convenient and efficient

one washing machine out of order in laundry room

the room was great, pool was alittle cold but none the less a great stay over

pool is ope

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

the only bad thing i have to say is that their laundry facilities were not working.

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

great breakfast, lots of varieties to choose from

as already explained just didn t know pool was close but that didn t make my stay no less enjoyable the

both have c pap machine in the first room no outlets on wife s side, then the handicap room the bar in the

breakfast was very good

thk u to dennis, jared, melissa n ann breakfast was really good n prepared with such care

breakfast was delicious

the breakfast is mediocre we miss the bar and restaurant

i needed to do laundry and the dryer was not working but the young woman at the front desk put my clothes in

breakfast was not good.

hanging out in the parking lot with their music blasting at 1 a

there are certain areas that can be a bit more clean like the corners of the flooring on the carpet and one hall

i went down and asked the manager if the room had been a pet room and was told no

they have laundry room

didn t receive any call so i called back and was told oh yeah we don t have access to the laundry room

laundry facilities

laundry room was clean

wifi was down

the laundry room was unbearly hot. ran out of tp one day.

and a hook for your laundry bag

staff was friendly, the breakfast was fantastic, the pool was fun, and the room was comfortable

cousins wedding hotel under construction and tiny shuttle bus service

staff was great free breakfast was so easy with the grandkids, pool was very nice

there were laundry machines

place smell bad and other guest were loud.... laundry is not clean

looked like the laundry just got done

only basic channels on tv, wifi is an extra charge

i like that motel 6 is pet friendly. convenient location

they have a laundry and machines are reasonably priced

clean facilities, free breakfast, and the vending machines and laundry facilities are very

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

hotel smells really good, affordable laundry that works great

the laundry carts were in the way of the doors

small hotel, everything is close by - parking, room and lobby

the spa / fireplace

gym and the size of the room

the hotel has an indoor pool, gym for working out, offers wifi and has parking

guest laundry room should have a sign not to leave laundry when done , be considerate of others that need

cleanliness, decent size room, guest laundry

the staff was friendly and the pool was great.

very clean and rooms are spacious and so comfortable! love the kitchen and living room.

the kitchen was amazing and had anything one would need to cook with

not give us pillows because laundry staff was not there, all doors in room were difficult to close and open,

having an excellent diner practically sharing the parking lot was great

pet friendly

we stayed in a pet friendly room and appreciated the all tile and laminate floors and a door that opens directly

gym ok mssed breakfast and had house keeping banging on the door at 10:45 for 11am check out

no laundry room

unkept lady sleeping in laundry room

parking lot design.

pool was closed, breakfast area was too open to foot traffic, tv could have been a little bigger

breakfast not available...staff were personable....friendly and extremely helpful.heh

bugs, laundry was dingy, called about a bug being in bed

the cleanliness, the pool/spa facilities and hours of service, awesome parking space

lots of parking.

good location ! great bar and restaurant !

provided shuttle for our baseball team to the field

clean, comfortable, welcoming staff, easy parking. bar & restaurant has amazing food and drinks.

the breakfast was cheap and nasty if they did better on that this would be the perfect hotel.

almost everything. good stuff, free parking

the little kitchen in the suite was sweet and useful as well

the price the breakfast was sufficient

i like that there was a guest laundry facility on site

terrible wifi

walls and sealing, we could hear someone above walking around all night long, kids crying hallway, and a

close proximity to local shops restaurants and transport.excellent wifi

the shower water was so noisy i couldn’t wash my kids

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

pool/spa area was moldy, esp by spa. our room was kind of noisy from traffic on highway.

kids enjoyed the pool, and the breakfast

she was extremely friendly, bringing coloring pages for our kids and always willing to check for alternative

we couldnt enjoy the pool with our kids bc there were about 20 kids in the miniature poor acting like wild

location, pool, close to shopping and several dining options. nice, cleam and quiet rooms.

the pool was warm and the pool room had a nice atmosphere

had an issue with lack of sleep after 1st nite due to some kids running up and down hallways all nite n then

parking in front can be challenge at night, there are some parking available in the back but

the pool

no laundry facilities on site and no continental breakfast even though some websites indicate these

still have smoking rooms, so the hotel smelled a bit like stale smoke (with a hint of masala spice, which

its a smoke motel downstairs. none of these places shouldn't allow smoking period.

good location, free parking, very spacious rooms

no frills are available, like breakfast, spa or pool but the rooms are clean, neat and comfortable and the

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

had an exercise room and a laundry room to use also

the gym didn't have no heat.

noisy, alot of trucks in the parking lot. sixteen wheelers. dark hallways.

downsides: very frayed carpet, tv didn't work, and the parking lot that our window faced had a lot of unsavory

however if you choose to do laundry the hotel does not provide required change to use their

i ask for a non smoking bedroom because i was with mi two kids but always the cigarettes smell get in the room

the carpet was really old, definitely needs updating.

other people kept interrupting my sleep and kids yelling hitting doors walls

of cigarette from just walking in, hallways, rooms everything smell like pure cigarette and my kids were coughing

ordered room service one night and the food was delicious

parking was difficult

no restaurant, no room service, no tea in the room

there is no room service

i ended up getting wipes from the hotel gym to wipe down the sticky dresser tops and get the hair out of the

excellent laundry facilities - fast dryer which saved us hours

location, useful facilities (laundry facilities and microwave in the lobby), and most importantly the staff are

the employees were very helpful. there was a self laundry, with provided detergent.

the environment is great for family especially for little kids

i totally loved the starbucks breakfast offered by the hotel

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

no laundry bag in room

nice suite with kitchenette area

indoor swimming pool is adequate; too small to swim laps, especially if others are in the pool

appreciated the breakfast and 24 hour coffee and tea

&no guest laundry

no room service; irregular laundry service

also, kids on a prank set off the fire alarm at midnight

we also enjoyed cocktails and a light meal at the rooftop bar &

my one complaint is that i used to be able to order breakfast from room service, in part because there was an

comfy beds, great rooftop bar, and access to a free laundry room (came in very handy during our stay)

staff did not tell me about the laundry, which would have been useful

i traveled with my 10 year old and the staff was very kids friendly

utensils and silverware were not evident in the in-room kitchen

bath tub tiny. they messed up our room type then needed 20 minutes to fix. gym is fair.

terrible noise from laundry till 12:39 p

there was a laundry facility onsite which was convenient

pet friendly, good location (safe area, near interstate), kind staff, facilities on site (gym, laundry)

kitchen and laundry facilities

location, convenience, value, pet friendly!

guest laundry room works pretty well

was a guest laundry which was useful

and i loved having access to a guest laundry

the fridge and microwave, not to mention ample desk space and coffee table - and the guest laundry

customers can do laundry juat at 7 floor that's so thoughtful

room clean, like guest laundry, staff friendly

breakfast, parking, staff, room.

the rooms were very clean and neat , nice pool area, nice hallways, free parking, nice staff..

free parking was available and there was an indoor pool

complementary breakfast & the times that the pool was open

the laundry on the same floor

was told it probably got wrapped up with the rest of the linens and sent to the laundry, impossible as it was

the pool was working perfectly

space, friendliness of staff, pool, breakfast and afternoon cookies!

wish there was medium roast, colombian, or breakfast blend coffee

laundry could have opened earlier

the laundry facility was very good too

laundry room was not well maintained

the property had a laundry facility

very poor to no connection wifi

only laundry was broken but accepted money

loved the laundry facilities and room

laundry not working and not enough washers and dryers the facility only has 1 of each on one floor

outside sign light and parking lot lights were not working

pool was open which was a nice touch, but unfortunately it was very cold and unpleasant so our half

ordinary breakfast, the laundry is a little bit dirty.

property is very run down, old and some spots like in the laundry room (2nd floor) was very dirty

place i stayed that has a washer/dryer that didn't have laundry soap, told me i had to go find some at a store

guest laundry available, coffee provided all day breakfast available as well, i enjoyed the many seating

hour power outage, so we were unable to use the laundry facilities at the hotel (no warning when we booked, or

pool it seems bigger but it was too small

early check in, location

furthermore, it snowed quite a bit the day before we departed, but the parking lot had not been shoveled out

comfy bed and room. great location. free parking.

) pool area was very small

was ash from someone smoking on my bed and all over the desk and there was hair in the share

important, the wifi did not work

for non-smoking room; it stunk of smoke

have plenty of pictures dirty , broken dressers , mold , half of lights in room didnt work , no fireplace ,

i asked when i checked in was and told none were available, but the parking lot was virtually empty

yes, the laundry room by our wall and being used at 7am while we're resting

to overpay for laundry detergent only to see that the machines were quarters only

the pool was warm perfect for the kids

clean , modern mini apartment , pet friendly

pool was fun with the kids

pool water seemed

clean and a good breakfast

the heated pool was not available

the wifi was on and off, poor reception

plenty of parking

no laundry room

no supplies smells like weed 24/7 breakfast was horrible food area was disgusting room was over laundry room

tv did not have many channels no laundry' room

continental breakfast was poor--very few choices and food ran out early

breakfast could be improved.

staff nice, breakfast great, location to highway and stores excellent, cleanliness 95% , laundry room nice

room was next to a self laundry and people washed and dried their clothes all night long

to extend our stay, they have made it effortless and allowed us to add more days, they also offer laundry, any

i was doing laundry the other night and fell asleep

was amazing, empathetic and helpful, also easy to book an extended stay , clean, coffee 24/7 , laundry , vending

laundry, friendly staff

breakfast was limited coffee, donuts, and mini-bagels

the free breakfast consisted of bagels, donuts, coffee, and orange juice and was good enough for us to get a

no wifi

that we weren t informed about how to access wifi when we checked in.

they have laundry onsite, we didn't need it this weekend, but that's good to know

laundry bag or pad and pen in the room

laundry bag or pad and pen in the room

so i just walked to the laundry/room service room and grab towels

suggest that move the ice machines on first floor out to make it a laundry room

bed was hard & tilted to the side, everyone s laundry was outside room on floors for housekeeping

-paid/laundry and vending room

pushed up against the wall and very cramped to walk between the two beds laundry equipment was broken

paid laundry

late night activity around the laundry and vending machine. drug activity

they wont give you a laundry bag after asking 10 times

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

the staff, tv selections and wifi reception was decent.

the gym said it was open until 10

gym

the dryer in guest laundry room was not working.

kids running and screaming in the hallway and the next room in the morning and after 12am

kids were looking forward to swimming

sometimes pet-friendly rooms are a bit worn, but not the west haven

the staff clean fitness room kids had fun food was good comfort

laundry was clean, and reasonable. room was great bathroom shower curtain has to be fixed.

the gym needs an elliptical

was out of service for two days gym is not like pictures at all elevators are not working properly

the microwave to the breakfast room

pool could have been heated, thats about it.

the hallways were not air-conditioned and i was across the hall from the laundry room

while i am glad he found us a room it was on the first floor with a view of the parking lot

my son enjoyed the pool

the paths out the doors to cars should be shoveled before a path to the pool

nice pool area

nice pool, gym & laundry

the towels and linens were actually clean smelling good and fresh, not stale like old laundry or smoke

laundry (washer & dryer) were available for use taking 30 minutes per cycle, required quarters ($1

i liked that there is a laundry room for guests, spa, pool and basketball courts

wifi worked fine

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

sauna was broken and very small laundry room

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

laundry washer and dryer was dirty

staff was soo friendly and the pool was nice

good breakfast at a reasonable price, helpful and friendly staff, laundry facilities were convenient

also we were in the room next to the laundry and didn t, t know but couldn t, understand the intermittent

no wifi throughout the weekend (needed to work) fire alarm went off at 9 am

ordered breakfast the first morning but had to ask the front desk clerk to get somebody from the kitchen to

they have a restaurant and a bar you can buy snacks and charge it to your room contacts list.

no laundry bag available

no dinner buffet. more onsite laundry machines.

i'm not sure if there is a shortage of laundry staff or if the hotel just needs to purchase more towels

the kids loved the pool. they had a great time. this is a great family hotel.

my kids looking forward to go back

indoor pool and plenty of parking. located near good restaurants.

i think that the kitchen area could at least serve coffee even self serve and housekeeping could safely clean

clen friendly staff and a reopened pool

my card couldn't open the fitness center and my bathroom toilet wasn't clean under the rim

kids loved the pool area

we used the paid guest laundry facility which is very convenient (one of the washers was broken but it was not

very good location and the laundry room and rooms with kitchenette are convenient

the pool and bar should be open until at least 11

the kitchen was very pretty

loved the breakfast options and best of all were the awesome showerheads

the laundry room is still out of service

close to rail & buses not far from city centre laundry facilities

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

had a laundry room available

lost some point because of the laundry room

also not being able to do laundry on site same day is a little annoying

the bar and restaurant were both closed and there is no room service

very unfortunate for the price that the hotel does not offer any type of breakfast offerings or room service

only suggestion would be to have a kids menu in the restaurant

room service answering was random,

spa bathroom should have shampoo/soap dispensers

also disappointed there was no room service for breakfast, only dinner room service

room was comfortable and room service food was nice

room service food was good

there had to be 50 kids and 30 adults in pool area at all times

pool was cold and not appealing to swim in but the hot tub and sauna was great

the bar area was the only thing open after 10pm on saturday night, and it s a very small area.

thing was we wished the restaurant stayed open longer for breakfast by the time we woke up it was already

restaurant - really slow service for breakfast. meal was so so.

the bed was comfy! there were food samples in the lobby area. bar was great!

the convenience of having a full kitchen stocked with cookware and dishware/utensils is wonderful for those

breakfast was not really good, but oh well.

everything, good location,room was spacious, bed was decently comfortable, the kitchen was sort of spacious

the loft was like a separate bedroom and it had a full size kitchen

no breakfast because of covid

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

free parking, laundry, and a bar attached to it!

choices for breakfast

clean room, friendly staff, excellent breakfast, plenary of parking

the wifi

the on site laundry is perfect if your traveling and the staff is always phenomenal with any need

advertising said all amenities breakfast and laundry service

there is a laundry room in the facility which is very convenient to have

the initial room i was given was a bit noisy due to being very close to the back entrance and laundry room

home away from home kitchen laundry room clean beds are good.