we also used the laundry room, which was very convenient and efficient

one washing machine out of order in laundry room

laundry room exceptionally clean

the first day the pool was a bit cold.

the cute little kitchen and nice big shower

the only thing i missed was laundry facilities

no laundry facility. towel service every other day unless you made a special request

breakfast not included in rate.

and the gym was a disaster

was no reliable wifi connection

we did not like the surprise pet charge of $100

the room and pool kids loved it as well

convenient to highway,easy to park,pet friendly

t like the fact that people from new york i counted 4 women and 1 man were doing drugs in the parking lot in

i liked the set up of the room. lots of space. the breakfast was delicious too!

place smell bad and other guest were loud.... laundry is not clean

there were laundry machines

looked like the laundry just got done

only basic channels on tv, wifi is an extra charge

wifi terrible.

and a hook for your laundry bag

the laundry room was unbearly hot. ran out of tp one day.

enforce the mandate wearing of the masks inside wasn't being cleaned after the large groups of kids where in

a kids cereal, muffin, milk and yogurt if it was even available

kids making noise at all hours of the night, running through the hallways and knocking on all the

bugs, laundry was dingy, called about a bug being in bed

the food at the bar was convenient and very good

very friendly and accommodating staff, very clean facility and pool area, room was perfect

also, there is a shuttle that will take you anywhere within a 5 mile radius

the pool water was very murky

the breakfast was cheap and nasty if they did better on that this would be the perfect hotel.

maybe breakfast.. fresh fruit? not bad though.

breakfast was great but the selection wasn't what i've seen at other hotels

we were also able to use the pool and exercise room in the double tree next door

only dislike, which is really only an issue of convenience, was the pool/hot tub and restaurant they offer their

no solutions given as guest started laundry at 4 a

wanted to do laundry but dryer was broken, lots of friends sitting at bar when we walked in very loud bartender

the front desk at 7 pm, they said there all out of towels, that i can come in the morning when laundry is done

high traffic area, right next to the elevator and laundry room so it was very noisy

like the lobby baby nice and clean specially the pool my kids love it and myself and the room also very clean

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

we couldnt enjoy the pool with our kids bc there were about 20 kids in the miniature poor acting like wild

the pool is right in front of the lobby kept me from getting in

didn't realize i booked a room with one king bed and we are a family of two adults and two kids

surveillance of the large parking lot might be be better (a car was broken into overnight and the driver told

laundry on site

other than the laundry facilities and the ability to get some breakfast, it's a miss

friendly staff, breakfast buffet, laundry

laundry close to my room

location and friendly service and good for having breakfast included.

however if you choose to do laundry the hotel does not provide required change to use their

it wasn t too bad of a smell for a smoking room

wifi was non functional - even e-mail had trouble loading

musty smell and continuous barking from a pet from another room i mean hrs

other people kept interrupting my sleep and kids yelling hitting doors walls

the only bad thing i have to say is that their laundry facilities were not working.

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

loved that everyone had a smile on their face, i also loved that the staff interacted with my kids

can be improved inside rooms and even common areas like gym and pool bathrooms

didn t receive any call so i called back and was told oh yeah we don t have access to the laundry room

laundry room was clean

laundry facilities

they have laundry room

feel the last stay was very bad tv was not working, no wifi, the telephone was broken to dial for

they have a laundry and machines are reasonably priced

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

hotel smells really good, affordable laundry that works great

clean facilities, free breakfast, and the vending machines and laundry facilities are very

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

the laundry carts were in the way of the doors

husband said breakfast was great too

the wifi worked ok when i tried

that the pool was closed for maintenance

friendly kitchen staff, very attentive and helpful too

no laundry bag in room

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

breakfast had a lot of variety and was plentiful

gym near pool was clean and appreciated

breakfasts were stocked and service was

there was a laundry facility onsite which was convenient

kitchen and laundry facilities

pet friendly, good location (safe area, near interstate), kind staff, facilities on site (gym, laundry)

terrible noise from laundry till 12:39 p

it s in a huge parking lot with another business in a industrial plaza

laundry on site

had to ask staff to clean the laundry room snd washer before i could use it

expensive to do laundry but the machines all work and actually hold a large load of laundry

social service residents took up entire laundry for entire weekends

dirty all rugs were never vacuumed the vending area in the laundry area was filthy never saw stuff wiping down

desk did not have quarters for change for the laundry

laundry room old and was surprised machines only took quarters- also very out-of-date

love tea and coffee service laundry is great

laundry facilities could have been in working condition

serve hot breakfast until 9:30'but i couldn't get my lazy but up lol i have 0 complaints and the staff was

no laundry room

unkept lady sleeping in laundry room

the air conditioner unit made a noise started at night too bad the pool was not in use

bad wifi service

breakfast was good

i liked that i could do my laundry, the room was clean and up to date

no breakfast, no laundry bags in room, heavy odor of stale cigarettes and pot smoke.

only area that i have observed that could stand room for improvement is that the parking area could use more

parking spots were limited

we were allowed a late check out, which was a big help for my group

to overpay for laundry detergent only to see that the machines were quarters only

yes, the laundry room by our wall and being used at 7am while we're resting

the pool was warm perfect for the kids

kids love the pool

the pool was a great size for the kids

morning coffee was a nice treat. bed was super comfortable. hotel bar and restaurant is great.

the water pressure in the shower was good, according to some of my family the gym and pool were good

i think the bistro was falsely advertised along with the pool

pool was closed the lights in the parking lot were not working breakfast could have been a bit

was no hot tub it was concreted over the pool was a lot smaller than the pictures showed the food in the bistro

usually are very friendly and enjoy making friends at the pool

had an issue with lack of sleep after 1st nite due to some kids running up and down hallways all nite n then

had an issue with lack of sleep after 1st nite due to some kids running up and down hallways all nite n then

the pool

staff members disrespected me in front of my kids swearing knocking on the door very rude never

i like that there was a guest laundry facility on site

not ideal place for kids

the room was clean, the mattress was very comfortable, wi-fi was fast, and breakfast was good

didn t eat breakfast but it was relayed information

never ever take your kids to this place i had to leave early in the morning because the smells are so bad

had an exercise room and a laundry room to use also

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

enjoyed everything except for the breakfast

parking spots too tight; place needs some updating

they had a decent selection for breakfast

the property had a laundry facility

laundry could have opened earlier

laundry room was not well maintained

the laundry facility was very good too

time different room itchy itchy bed and sheets couldnt sleep, someone was in front outside smoking weed, sink

only laundry was broken but accepted money

laundry not working and not enough washers and dryers the facility only has 1 of each on one floor

loved the laundry facilities and room

very poor signage and very poor entrance driveway to enter parking lot

pool was empty and always available for the kids

the bar closes 10pmud83dude15

air conditioning in the gym was not too good

kids were running the hallways and outside of our ground floor room and were very loud, but that's

there were kids running in the halls banging on doors

had a family medical emergency and they gave use late check out upon request

i needed to do laundry and the dryer was not working but the young woman at the front desk put my clothes in

in parking lot

staff was so friendly and helpful. breakfast was hot and fresh at all times.

pet friendly

breakfast had a lot to offer and the location worked out very well for us!!

convenient, coin-op guest laundry

free parking and the breakfast had bacon

friendly staff, good breakfast which the kids enjoyed

the breakfast a little longer one of the days for my family and another family since we had kids

a little noisy with kids running upstairs and up and down the hallway

location, kitchener, laundry facilities and staff

clean, the kitchen has everything one can need, the rooms are big and the bed comfortable

pet friendly, location is great, hotel grounds perfect for walking pups, and one-bedroom suites

pool was a bit cool, and loud

the suite was perfect for a small family breakfast during the holidays

location, laundry facility

for a weeknight, the breakfast was disappointing, bar hour was short-lived for those who have a difficult time

kids had a blast using the

free wifi

free parking

room clean, like guest laundry, staff friendly

breakfast, parking, staff, room.

complementary breakfast & the times that the pool was open

the breakfast was a good value.

no parking at night, there was trucks and trailers parked horizontally that took up 3-5 parking spaces

the laundry on the same floor

was told it probably got wrapped up with the rest of the linens and sent to the laundry, impossible as it was

breakfast was great

gym.

patient and friendly front desk service, and courteous hardworking kitchen staff

the dryer neverworked right in the laundry too few laundry facilities

hotel had a country feel with only 2 floors in height parking right in front and no extra charge for

are smoking rooms on the property and it filters through even if no one is smoking on the same floor as

the parking

place was really in disrepair, the parking lot had cars filled with things as if they were storage units, the

the bar is great and there s a pool table there as well

extremely friendly and helpful staff. beautiful property with a great outdoor pool.

breakfast was great

staff, good breakfast included in the price of the room, nice walking area outside the

parking was not as good as it could have been.

so i just walked to the laundry/room service room and grab towels

laundry bag or pad and pen in the room

suggest that move the ice machines on first floor out to make it a laundry room

they have laundry onsite, we didn't need it this weekend, but that's good to know

laundry bag or pad and pen in the room

-paid/laundry and vending room

didn't like that we had to go to the laundry room to get our own towels and rags

pushed up against the wall and very cramped to walk between the two beds laundry equipment was broken

vending machine along with ice and laundry

is located in many restaurants stores and laundry facility in walking distance

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

they wont give you a laundry bag after asking 10 times

the room the breakfast were all perfect

were told this hotel was pet friendly but it really wasn't

able to pay cash upon arrival, pet friendly without the hassle, pool was nice for small kids

internet wifi was hit or miss throughout the stay

parking on the street.

was not cleaned on the only day when i was returning there that evening (perhaps a maid mistook a room service

great location right in the middle of town. the rooms were clean and spacious. the pool was ok.

$20 per night for free wifi (how can it be free if you are paying a destination fee

no laundry facilities on site and no continental breakfast even though some websites indicate these

still have smoking rooms, so the hotel smelled a bit like stale smoke (with a hint of masala spice, which

the original site i looked at says that they have a pool but they do not.

location, parking

parking was next to entrance and manager did help with bags

it was also set right on the parking lot, not very pretty or relaxing

was of the parking lot from first floor

mismatched furniture in suite 327 -- no chairs fit the kitchenette table

breakfast spread is very good.

breakfast was over when i got there; thought i had until 10; ended at 9:30

breakfast was very good

the breakfast was great

hotel room was not 7 star cleanliness.missed having cocktails because bar closed 30 min early.

the breakfast is mediocre we miss the bar and restaurant

the bar and restaurant are open only wed to sunday. i was there on a tuesday night.

wifi too forever to connect. the hot water also took a long time to get hot.

pool was small and the pool area was really hot and humid if there was options to vent the room it

close to highway. great shower head. bar downstairs and restaurants short drive away

very rude kept coming in my room in the morning and i put for a late check out had no respect

i loved the pool it keeps the kids entertained, the restaurant was perfect and how they have room

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

laundry washer and dryer was dirty

sauna was broken and very small laundry room

- good number of choice, hot (egg and sausages ) and continental gym - small but has basic machine bed -

close to rail & buses not far from city centre laundry facilities

lost some point because of the laundry room

the laundry room is still out of service

had a laundry room available

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

also not being able to do laundry on site same day is a little annoying

appropriate restaurant availability and then no room service meant we needed to g out to eat

restaurant and bar had excellent food and cocktails

the style of the hotel was lovely, and the gym was spacious and clean

dirty. bad smells. over priced. bad wifi.

cleanliness, decent size room, guest laundry

guest laundry room should have a sign not to leave laundry when done , be considerate of others that need

good breakfast, clean room and good location.

location is good if you need to be in hamden. room is large. parking is free.

very well equipped kitchen, living room, bathroom and bedroom and very clean.

pet fee

thing was we wished the restaurant stayed open longer for breakfast by the time we woke up it was already

the bed was comfy! there were food samples in the lobby area. bar was great!

pool jacuzzi gym

pool was cold and not appealing to swim in but the hot tub and sauna was great

not give us pillows because laundry staff was not there, all doors in room were difficult to close and open,

i love the breakfast and i will be back

the parking the restaurant has more parking than the hotel.

room was next to the gym and i could here people working out

we stayed in a pet friendly room and appreciated the all tile and laminate floors and a door that opens directly

the hotel was clean and the pool was inviting

the kitchen was accomodating by making a kids pasta dish that was not on the room service menu

also disappointed there was no room service for breakfast, only dinner room service

pool and spa were clean and enjoyable but could use some updating.

the gym and pool facilities were also very nice and clean

the gym needs maintenance, machines are jot working

everything, good location,room was spacious, bed was decently comfortable, the kitchen was sort of spacious

the convenience of having a full kitchen stocked with cookware and dishware/utensils is wonderful for those

the loft was like a separate bedroom and it had a full size kitchen

room service , room smelled like feet no dish liquid to clean with only dishwasher soap front desk

was clean and comfortable and the food in twiggs (the bar restaurant upstairs) was terrific

lovely location. staff very courteous and efficient. breakfast was delicious

very comfortable bed; had breakfast in the small cafe and it was very good.

restaurant menu could have had a few more simple options, like kids foods

the restaurant staff was extremely kind and attentive and room service delivery was extremely fast

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

people are smoking in the hallway

the personnel kinder (i wasn't informed as usual about check out time, when is breakfast, what's wifi

everything worked fine in the bathroom. the wifi was very good.

smell of cigarette smoke although i requested for a non-smoking room

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

in the parking lot where are room was, there was a guy trying to unlock his car i guess trying to get into

also my car was hit by another car in the parking lot

cockroaches, broken glass, dirty rooms, drug dealers, car caught fire in parking lot.

wifi is worse the dail up

the laundry facilities.

decent restaurants for breakfast and dinner adjacent

there was a flat screen tv with cable and wifi

very over charged and i also was charged a pet fee $50 at the propriety

easy access from nearby parking

i loved the whole vibe. the property was very cozy. good parking and easy to navigate.

didn t really matter to me, but i don t think there s an on site pool or gym

breakfast was continental and was plentiful.

building, easy access and parking, ev charger on-premises, own restaurant, friendly staff

kids sofa bed had a blow up on top of the mattress so no lumps or springs

proprietors were lovely and they allowed a late check out

wifi very unreliable. coffee in lobby a nice touch, but would prefer a coffee maker in room.

early check in

poor wifi

outdated. they had wifi access but quite old tv, no charging station. coffee only, no breakfast

having a laundry facility

no plastic plates to be able to bring breakfast to your room

coffee was just ok and the photos didn't make me aware at the time i had a full kitchen i thought it was just

clean rooms and great breakfast

breakfast was amazing

also we were in rm 720 by the laundry

this is a pet friendly hotel, which i did not realize, and the dog next door bark continually

nice breakfast, clean room

the bar could be open later. a couple of waffel machines would be a nice touch to the breakfast!

ample parking

i loved the laundry facility as

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

front desk clerk laundry shuttle

only one entrance through front lobby inconvenient to parking lot

school kids staying there and screaming in the hallways and rooms

the pool and laundry facilities are a nice plus

breakfast was adequate

i like the shuttle driver ozzie

the hotel shuttle was very good

the kids loved the pool we loved that we chosen this hotel

clean fitness center and swimming pool

loved the convenience and the bar staff was fantastic!

the bar and restaurant area

no parking fee like hilton garden

& resturant staff, ample space in room and atrium, good parking, close to highway 91 but no noise

has a laundry room

free breakfast was great

getting in and out of the hotel parking lot required u turns often

there was no breakfast due to covid-19 restrictions, but that was understandable

pool, gym, atmosphere.