room smelled like smoke even though we got a non smoking room

wifi didn t reach room appropriately.

also they have very strong wifi access

i asked when i checked in was and told none were available, but the parking lot was virtually empty

the wifi didn t work either which was great

staff nice, breakfast great, location to highway and stores excellent, cleanliness 95% , laundry room nice

to extend our stay, they have made it effortless and allowed us to add more days, they also offer laundry, any

was amazing, empathetic and helpful, also easy to book an extended stay , clean, coffee 24/7 , laundry , vending

i was doing laundry the other night and fell asleep

room was next to a self laundry and people washed and dried their clothes all night long

laundry, friendly staff

bed so you could see / hear everyone walking to their room (luckily there weren't many people) breakfast is

wifi is horrible, reconnects all of the time and speed is extremely slow no breakfast very old

slow wifi and less smiling of the service desk staff.

the continental breakfast was not up to a continental breakfast standard

bed comfort breakfast gym pool location

liked the breakfast, the size of the room, the cleanliness of the bathroom, the ample parking, and the location

large room, nice sunset view, excellent customer service, great breakfast, 24 hour gym

the gym was under construction when i visited

new, very clean, staff was friendly, plenty of parking

ordinary breakfast, the laundry is a little bit dirty.

besides the night shift lady whom we had to hunt down and then help us with our laundry situation

property is very run down, old and some spots like in the laundry room (2nd floor) was very dirty

hour power outage, so we were unable to use the laundry facilities at the hotel (no warning when we booked, or

place i stayed that has a washer/dryer that didn't have laundry soap, told me i had to go find some at a store

&no guest laundry

no room service; irregular laundry service

gym left something to be desired, like updated and more equipment

v comfortable room & bar serves good food

front desk staff was so hospitable, letting us into the gym after we checked out

customers can do laundry juat at 7 floor that's so thoughtful

there is a laundry room which is an unusual amenity and a terrific one

the fridge and microwave, not to mention ample desk space and coffee table - and the guest laundry

it was a huge bonus for us that there was a guest laundry

handy on-site laundry facility

comfy beds, great rooftop bar, and access to a free laundry room (came in very handy during our stay)

staff did not tell me about the laundry, which would have been useful

clean rooms, kitchen in the rooms, friendly staff

24 hour gym

location, cleanliness, smelled amazing, the gym was fantastic.

both have c pap machine in the first room no outlets on wife s side, then the handicap room the bar in the

breakfast and location

hotel room was not 7 star cleanliness.missed having cocktails because bar closed 30 min early.

location, breakfast, cleaniness

thk u to dennis, jared, melissa n ann breakfast was really good n prepared with such care

the employees were very helpful. there was a self laundry, with provided detergent.

location, useful facilities (laundry facilities and microwave in the lobby), and most importantly the staff are

excellent laundry facilities - fast dryer which saved us hours

also adequate and i appreciated the staff's quick response in turning down the temperature at the gym when asked

no bar no restaurant

no supplies smells like weed 24/7 breakfast was horrible food area was disgusting room was over laundry room

tv did not have many channels no laundry' room

no laundry room

wifi

no breakfast

i had a facial at the spa which ended the day on a special note

friendly staff with a nice big bar and excellent food

unable to order room service or have warm breakfast

fireplace remote didn't work, neither did the clock radio or at least the time wasn't visable,

staff is so friendly and the room was beautiful and clean. we loved the fireplace most of all.

not give us pillows because laundry staff was not there, all doors in room were difficult to close and open,

tea cleanliness of the room and facility refrig and microwave in the room pleasantness of staff wifi availibity

pool and hot tub, but very restricted hours so not practical to visit/use unless you're staying

location price breakfast gym

parking wasn't great

cleanliness, decent size room, guest laundry

guest laundry room should have a sign not to leave laundry when done , be considerate of others that need

needs more nighttime bright lighting in parking lot.

not being able to enjoy the indoor swimming pool.

the kitchen was amazing and had anything one would need to cook with

contactless check-in was smooth; michael is very responsive; off-street parking very convenient; the room and

birds feeding from window mounted seed boxes while you enjoy a beautifully crafted breakfast

i came prepared for some beach/pool time - didn't get it

he allowed me to leave my car in the parking lot so i could uber to union station in new haven

gourmet breakfast and the innkeeper's hospitality were a joy to wake up to each morning

laundry was clean, and reasonable. room was great bathroom shower curtain has to be fixed.

convenient location for public transport users, the bus stop is across the parking lot and there are at least

the pool area is freezing cold

pool and small gym were accessible from 6:00 am to 10:00 pm

pool could have been heated, thats about it.

the dryer in guest laundry room was not working.

great interior colors, spacious rooms and a fulfilling continental breakfast

kids loved the pool. breakfast host was very attentive to patrons.

kids loved the pool. breakfast host was very attentive to patrons.

of the staff , rooms and all areas are kept clean swimming pool area was also very clean , pool itself was ideal

the dryer neverworked right in the laundry too few laundry facilities

entire building smelled like stale cigarettes however, the non-smoking room didn't

the parking

and excellent wifi services

clearly there are people living there. lots of people hanging around in the parking lot.

nice pool, gym & laundry

laundry (washer & dryer) were available for use taking 30 minutes per cycle, required quarters ($1

i liked that there is a laundry room for guests, spa, pool and basketball courts

the towels and linens were actually clean smelling good and fresh, not stale like old laundry or smoke

the mini kitchen and full sized fridge was great

the hallways were not air-conditioned and i was across the hall from the laundry room

was ice in the parking lot

group of kids were running up and down the hall all night called front desk like three times they said they

my room was above the pool people were swimming at 2 am very loud

the outdoor pool it felt like the hotel was new and beautifully designed very modern room was clean and

location, laundry facility

bar area and staff were very accommodating and enjoyable

clean and comfortable, we had apps and drinks at bar on site the bartender kevin was great!

ample parking and easy access to highway

i did not find the pool too clean but i when in and out :)

location, kitchener, laundry facilities and staff

location, clean, one bedroom suites, nice grounds with room for walking dogs, pet friendly, nice breakfast

the staff was amazing very nice people. the room was clean and so was the pool room

pet friendly

we were well satisfied. the breakfast was excellent.

convenient, coin-op guest laundry

a little noisy with kids running upstairs and up and down the hallway

staff/ breakfast/ location

good comfortable room good parking facility quite surrounding

building is a bit dated and they need more parking

called before arrival to request early check in

there were kids running in the halls banging on doors

air conditioning in the gym was not too good

a grab bar would have helped immensely

had a family medical emergency and they gave use late check out upon request

not all rooms have a microwave, so you need to use the one in the laundry

laundry room was adjacent to front desk

the parking lot had a few run down trucks and cars in it

by a noisy truckstop, full diesel, smoke and sketchy clienteles smoke cigarettes in the parking lot and marijuana

by truckstop, diesel, smoke noise, sketchy clientele, hanging out in the parking lot and cleansing clients that

laundry room

laundry, ice machine, and gym closed(water damage) or broken

i enjoyed everything about the property-its location, facilities, laundry room, and breakfast.

only one washing machine in laundry room for the entire building

they had a laundry room, which came in handy

laundry was lost or stolen, nothing was done about it and then they lied when i opened a case with

no laundry facilities

the breakfast was delicious!!! the kids and hubby really enjoyed it.

hot-tub / pool was shut-down...grandsons were very unhappy...everything else was great

pool had to much chlorine. burned your eyes you couldn t enjoy your swim.

no breakfast, no laundry bags in room, heavy odor of stale cigarettes and pot smoke.

i liked that i could do my laundry, the room was clean and up to date

parking is good but not as close to my room due to other guests

but i believe the issue was with my laptop, not their system as my phone had no issue with the wifi

only area that i have observed that could stand room for improvement is that the parking area could use more

laundry was always closed when we called

i was able to get a smoking room. my girlfriend was comfortable and had a good time.

there would be, floors were filthy, phones didn't work, front desk phone number didn't work, no wifi absolutely

fact that i booked a smoking room in june when i made my reservation and when arrive to chech in on 8/25/17 no

i like that they have smoking rooms and staff are the best

laundry facilities could have been in working condition

laundry room old and was surprised machines only took quarters- also very out-of-date

love tea and coffee service laundry is great

desk did not have quarters for change for the laundry

said there was a gym and breakfast in the morning

was very loud in our room we were right across from the laundry room and so close to the lobby that we could

they were outside the hotel's laundry room and made it difficult to walk through the hallway and they were

the laundry room was a great addition

had to go to the laundry room and pick them up ourselves

me room next to laundry room and did not change it for the next day

laundry on site

had to ask staff to clean the laundry room snd washer before i could use it

expensive to do laundry but the machines all work and actually hold a large load of laundry

dirty all rugs were never vacuumed the vending area in the laundry area was filthy never saw stuff wiping down

social service residents took up entire laundry for entire weekends

no laundry facilities on site and no continental breakfast even though some websites indicate these

its a smoke motel downstairs. none of these places shouldn't allow smoking period.

provide secure wifi. the smell of the carpeting. lack of breakfast. not much more to say.

big room. good parking. location was great. service was great.

good place for the price, the owner was very accommodating to early check in and late check

the laundry room is nice to have, but it would be great if there were more washers and dryers.

the website it says breakfast and laundry

2nd night my key did not work and i had to hunt down staff hanging out in laundry room

then on my second night of my stay i wanted to do a load of laundry

staff especially the laundry lady, all of the housekeepers and front desk personnel

s , laundry ext

parking by door laundry right off highway

laundry room was broken, which was the 1 reason i booked the room

location, outside property with grills, laundry facilities

location. well maintained proprety. laundry facilities.

coin laundry

kitchen area cabinets falling apart

there was ample parking and valet service although we did not use that

the breakfast was amazing

there was no pool or gym , unlike they advertised

nice onsite self-serve laundry

the parking was tough at times

loved the pool

from tk who registered us at the front desk to all the staff working the breakfast bar everyone was helpful

that it rained on the day that i really want to get in the pool

the only bad thing i have to say is that their laundry facilities were not working.

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

guest above us 3rd floor had many kids running around had hardly any sleep maybe the hotel can place guest with

although i prefer waffles they had a pancake machine that unfortunately wasn't working though a kitchen staff

was nice to have a pool and a gym space

the parking was a little too far

parking lot wasn t plowed

we used valet parking and that was efficient, however, there was not very much parking

there is no room service

no solutions given as guest started laundry at 4 a

wanted to do laundry but dryer was broken, lots of friends sitting at bar when we walked in very loud bartender

high traffic area, right next to the elevator and laundry room so it was very noisy

the front desk at 7 pm, they said there all out of towels, that i can come in the morning when laundry is done

the overnight staff was also great and even opened a blocked-off parking area for us when the lot was full

friendly staff, breakfast buffet, laundry

laundry on site

laundry close to my room

other than the laundry facilities and the ability to get some breakfast, it's a miss

breakfast was great. good clean room for fair price

didn t receive any call so i called back and was told oh yeah we don t have access to the laundry room

laundry room was clean

they have laundry room

laundry facilities

the ambiance at the bistro bar was great and the service was excellent

unkept lady sleeping in laundry room

no laundry room

they have plenty of parking space and the lot is well lit at night

breakfast was good

was fine, room comfortable but you must offer some non-pet rooms