yes, the laundry room by our wall and being used at 7am while we're resting

to overpay for laundry detergent only to see that the machines were quarters only

another thing was for our last day we went to the pool and of course there were other people there but i was

i like best was the place period it was very beautiful, my kids and families had fun

wifi wasn't working in the building for 2 days

pet friendly, good location (safe area, near interstate), kind staff, facilities on site (gym, laundry)

kitchen and laundry facilities

terrible noise from laundry till 12:39 p

there was a laundry facility onsite which was convenient

location was nice. more options for breakfast would be nice.

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

no laundry bag in room

clean and spacious, free parking, wifi and breakfast, pool, hot tub and gym. competitie price

just needed a place to stay overnight for a golf tournament in farmington

appreciated the breakfast and 24 hour coffee and tea

roudiness of the guests next to me and the kids sprinting up and down the hall late into the night

was no hot tub it was concreted over the pool was a lot smaller than the pictures showed the food in the bistro

burglary of multiple cars in parking lot made us feel unsafe in the area

early check in, location

parking a bit spread out. no breakfast.

however if you choose to do laundry the hotel does not provide required change to use their

the ppl next to me and asked for another room they were just loud and screaming they had little kids

hallway order, still smelled smoke bc of smoking rooms on next level

parking does get packed

comfortable, clean beds in a nice big room. wifi strength was surprisingly good.

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

location and we got an early check in

the breakfast had a lot of choices and was tasty

pool was not working.

very clean nice size pool for the kids and the breakfast was great

loved the laundry facilities and room

only laundry was broken but accepted money

laundry not working and not enough washers and dryers the facility only has 1 of each on one floor

pool was open which was a nice touch, but unfortunately it was very cold and unpleasant so our half

no salsa on the continental breakfast

laundry room was not well maintained

the property had a laundry facility

laundry could have opened earlier

the laundry facility was very good too

the wifi kept dropping out!

there were people outside the room in the parking lot and area outside lobby door all night long

so no bath if you have small kids

wide parking lots, green

we extended for another night, just for us to enjoy more the swimming pool

rooms with uncomfortable beds, was told there was no wifi

- it was clean, they provided breakfast, and the beds are so comfortable

very nicely equipped suite with good kitchen facilities, ironing board and hairdryer

was very disappointed that the breakfast was not served by 8am

staff and feeling of home and kitchen

breakfast was a highlight.

had a laundry room available

the laundry room is still out of service

lost some point because of the laundry room

close to rail & buses not far from city centre laundry facilities

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

also not being able to do laundry on site same day is a little annoying

small breakfast, no room service

restaurant and bar had excellent food and cocktails

was sure that i had booked a room with a fireplace/led candles, but we didn t have one

comfortable bed, large room / suite. clean accommodations. good restaurant. good gym.

pet friendly and very convenient.

pool jacuzzi gym

we didn t have breakfast.

liked the location, it was pet friendly, it was quiet, and most of the staff was very professional and helpful

and pillows very comfortable breakfast excellent front desk and shuttle were very helpful -excellent bar was

there were laundry machines

looked like the laundry just got done

place smell bad and other guest were loud.... laundry is not clean

it is also a let down that wifi is not free

paid wifi. it took a long time to never to have a busted light bulb replaced.

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

laundry washer and dryer was dirty

sauna was broken and very small laundry room

staff was soo friendly and the pool was nice

i like the complimentary breakfast

could be more pots, pan, and other needs for the kitchen more insulation on the big windows

the room is a 2 bedroom suite and is around 1200 square feet, including a full kitchen and 2 full baths

room with little kitchen. it helped me to take care of kids.

only thing that went wrong was breakfast every thing was lukewarm and only one staff person working that day

and a hook for your laundry bag

the laundry room was unbearly hot. ran out of tp one day.

the pool was great had so much fun with

nice facility, clean room, good workout room and a pool. pretty good breakfast.

i was so happy to see that the parking lot had been repaved

returned from a show at the xfinity theatre and were hungry, there was no room service, nothing open in the

great location, nice to have starbucks in hotel, 20 floors could use two gyms, adult pool....

room service was overpriced and bland. pool area was disgusting.

hotel bar opened late and starbucks.

location was good for new years activities. pool was great for the kids. room was comfortable.

bugs, laundry was dingy, called about a bug being in bed

the parking lot was full when i arrived at 5pm to check-in

the pool water was very murky

facilities pool and gym was safe

com reservation was incorrect they helped straighten out my reservation - the hotel had a great gym and pool

only dislike, which is really only an issue of convenience, was the pool/hot tub and restaurant they offer their

pool in other building..

if i had to say something- it would be you need to use the pool next door at the double tree.

excellent breakfast. clean room. good pool.

breakfast was great but the selection wasn't what i've seen at other hotels

free parking, laundry, and a bar attached to it!

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

kids enjoyed all the fresh cookies at check in

center hope the manager was so amazing, breakfast buffet amazing room & bathroom were spacious, pool was ok,

super friendly staff. good parking. good wifi.

room clean, like guest laundry, staff friendly

breakfast was great, the room was beyond clean and the entire hotel was spotless

it was clean an breakfast was great

complementary breakfast & the times that the pool was open

the pool area and pool was very nice and clean. the gym was as well.

-paid/laundry and vending room

is located in many restaurants stores and laundry facility in walking distance

could have used a third pillow and an iron in the laundry room .

pushed up against the wall and very cramped to walk between the two beds laundry equipment was broken

late night activity around the laundry and vending machine. drug activity

was told it probably got wrapped up with the rest of the linens and sent to the laundry, impossible as it was

the laundry on the same floor

i like the small work out room and pool

ok- the kitchen lady worked her hardest to keep up with crowd

hotel rooms are big with kitchen amenities. pool great for kids.

they wont give you a laundry bag after asking 10 times

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

the staff, tv selections and wifi reception was decent.

like that the room has a refrigerator, that it has a pool, sauna and a gym

& gym was closed at the time, i think due to covid

laundry bag or pad and pen in the room

so i just walked to the laundry/room service room and grab towels

they have laundry onsite, we didn't need it this weekend, but that's good to know

suggest that move the ice machines on first floor out to make it a laundry room

laundry bag or pad and pen in the room

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

had to call and ask for the wifi password and told us to come to the front he wasn t giving it thru the phone

wifi, a/c, minifridge

we were there for a concert and were able to enjoy the free parking with our room and walk to and from the

smell of cigarette smoke although i requested for a non-smoking room

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

biggest thing is that this non-smoking room has a residual smell of smoke

wifi is worse the dail up

a group of men in the parking lot were jacking up cars and working on them, right outside motel windows

i didn't like the big potholes in the driveway and parking lot

no laundry facility. towel service every other day unless you made a special request

the only thing i missed was laundry facilities

family down the hall with unruly kids tuning up and down the hall hollering.

didn t have breakfast, but light supper menu was great!

were there during a snow storm, so i loved the fact that they had a restaurant and a bar in the hotel

we also used the laundry room, which was very convenient and efficient

one washing machine out of order in laundry room

laundry room exceptionally clean

the room was great, pool was alittle cold but none the less a great stay over

everyone seemed to be enjoying the pool and the gym

loved the hot hot tub and warm pool

our kids loved the pool and we all enjoyed the food at the restaurant

the pool was warm and sunlight streaming through the windows there created a lovely experience

the pool is very nice

more gluten free options on continental breakfast please please

the bar staff was awesome and the front desk clerk was the best

we had a great server at the bar who was on his first shift ever

i wish it was a little less expensive. and i was hoping for room service.

the pool closes at 10 but by the time we got there and settled in it was closed.

the bar was available late enough to enjoy a cocktail while visiting with family

the pool was warm and the pool room had a nice atmosphere

once i went back out to park my car, there were no available spaces in the parking lot and i had to park in

the parking was

pool not in service.

usually are very friendly and enjoy making friends at the pool

the laundry carts were in the way of the doors

staff was friendly, the breakfast selection was good, the room was comfortable, the parking was nice and the

the parking problem,pay $550 for 2 nights and no space to park

the hotel has an indoor pool, gym for working out, offers wifi and has parking

the hotel has an indoor pool, gym for working out, offers wifi and has parking

the breakfast was mediocre. i wish there was a greater selection.

the pet charge.

they also had kids, little ones in the not working hot tub

, and i like the fact the hotel have a pool and my kids was able to play basketball

even the kids said they enjoyed the stay, the pool, and they mentioned how fast room service was when they

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your

the laundry room was clean and very useful

the room i stayed in had a lovely little kitchen, a living room area, and a fantastic bed

pool arrangement need more explanation and be monitored by limiting access to people that s have

hot breakfast items could have been hotter

i like that there was a guest laundry facility on site

clean 2-save to stay with your kids and family 3-customer service on the front desk support nice as should be

restaurants, pizzeria,dinner, liquor store, convenience store, gas station at front, truck parking, and the

close proximity to local shops restaurants and transport.excellent wifi

wifi barely worked. there was only coffee, juice and energy bars for breakfast.

hotel smells really good, affordable laundry that works great

they have a laundry and machines are reasonably priced

clean facilities, free breakfast, and the vending machines and laundry facilities are very

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

had an exercise room and a laundry room to use also

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

pet fee was only $25

vending machine for beverages not stocked, wifi on floor 3 not so good.

easy access, parking

the breakfast wasn't even worth going too

they didn't have breakfast or a gym

more breakfast choices. soy milk for non milk drinker,

the hotel is dated. needs cosmetic work. no pool gym was closed

of marijuana when i went for breakfast in the morning and shower curtain was torn which permited water to go on

in addition, it would have been nice if the detergent was available in the laundry room instead of 4th floor

hallways had a lot of dirty laundry all over floors

the dryer in the guest laundry room tore 4 of my

staff had bad attitudes was not able to give me any new towels or rags said they needed to wash laundry but i

loud like freight train, 2nd rm had a cockroach( i killed it) 3rd rm was dirty and near the laundry

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

the only bad thing i have to say is that their laundry facilities were not working.

the pool still closed, but we understand is the actual situation.

very cleaned for covid thank you for great service good breakfast

location was great. hotel had lots of character and parking seemed ssecure.

kids sofa bed had a blow up on top of the mattress so no lumps or springs

beautiful property, friendly service, easy parking, clean and quiet with great rooms.

stayed at simsbury house several times and it is a wonderful little inn that is convenient to my kids' school

they accommodated all requests i had and being able to order room service from the restaurant was a pleasant

early check in

proprietors were lovely and they allowed a late check out

poor wifi

outdated. they had wifi access but quite old tv, no charging station. coffee only, no breakfast

wifi very unreliable. coffee in lobby a nice touch, but would prefer a coffee maker in room.

having a laundry facility

friendly accommodating staff and kids loved the pool

clean rooms and great breakfast

com, i searched for hotels with outdoor pools and breakfast included

location was perfect for our trip and wifi was good

also we were in rm 720 by the laundry

know it s pet friendly, but i didn t agree with having pets allowed while eating breakfast with others

the room was exceptional, bar was great & breakfast was nice.

t thrilled with the complimentary breakfast buffet, but other than that i was very happy with my 5 day stay

the staff was very friendly. the hotel was clean in the lobby and the room. easy parking

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

i loved the laundry facility as

front desk clerk laundry shuttle

managed to get an early check in

the restaurant and bar were only open 6a to 10a and 5pm to 9pm monday through wednesday.

wanted to do laundry but dryer was broken, lots of friends sitting at bar when we walked in very loud bartender

no solutions given as guest started laundry at 4 a

the front desk at 7 pm, they said there all out of towels, that i can come in the morning when laundry is done

high traffic area, right next to the elevator and laundry room so it was very noisy

my kids out for the night, they really enjoyed the pool and i was over all very happy with the

the pool and laundry facilities are a nice plus

breakfast ended too early

am used to staying at marriott courtyard and was very disappointed that there was no free breakfast

no free breakfast

would have loved free breakfast

i didn’t like that it was so late in the night & some kids were racing up & down the halls.

pool

the bar and restaurant area

not good, all basic food , the swiming pool was not clean especially after it got used by alot of kids

wish pool was bigger as it was filled with kids

social service residents took up entire laundry for entire weekends

dirty all rugs were never vacuumed the vending area in the laundry area was filthy never saw stuff wiping down

expensive to do laundry but the machines all work and actually hold a large load of laundry

laundry on site

had to ask staff to clean the laundry room snd washer before i could use it

it was also close to the hotel laundry (or some kind of hotel work area) and there was alot of talking outside

friendly staff, nice rooms, indoor pool

the pool was overrun with kids not being supervised

when there was six empty rooms from my room up i had to rent it that far away i asked how old the kids had to

screaming kids, could hear every word adults said

desk did not have quarters for change for the laundry

laundry facilities could have been in working condition

laundry room old and was surprised machines only took quarters- also very out-of-date

love tea and coffee service laundry is great

the limited amount of parking spots available in the front of the property.

wish there was room service

cheaper then the first, but the hotel did not want to give us that price, plus recharge us for pet and incidental

they have a pet tub by the pool

was not cleaned on the only day when i was returning there that evening (perhaps a maid mistook a room service

i enjoyed my stay tremendously and the pool was never too busy and could be enjoyed in the most simple setting

no hot cocoa for the kids

the pool was great

there were kids in the hot tub jumping and splashing

many young kids in the pool screaming for the whole stay

so many kids on the floor i was on running up and down the hallway from 7am to 10pm .

once we brought piled up used towels to hotel laundry

the hallway outside was squishy wet (from the laundry room)

i had to purchase a vacuum to clean my suite even the laundry washer was nasty

the room had a slight tinge of dirty laundry on a hot summer day

the t v was a decent size, and i love the breakfast and the different variations that they had

has a laundry room

booked through here, from their parking lot and went back in after confirmation and got a different story

was not feeling well, and did not have breakfast

shuttle to hotel was very accomodating, 24 hours availability

not utilize/see pool or gym, but the room and rest of facilities were in very good condition

services not available, bar closed due to staffing.

the location and friendless and the pool area

24 hour gym, 24 hour snack store

pool and gym and hot tub were open

the whirlpool in our room, as well as the hot tub in the pool area.

was a leak uber the kitchen sink, and the pool is small so it felt crowded with only a few people in it

kitchenette, easy access to shopping and eating places

we stayed with three kids and we were only able to get 1

breakfast could be a little better

the gym

parking for reasonable rate

construction on going outside my window 630am, room service knocking on door @ 8

customer service , very informative and helpful hotel has bar , a place to eat , a pool and many other amazing

customer service , very informative and helpful hotel has bar , a place to eat , a pool and many other amazing

the wifi was awful so couldn't prove i paid by accessing the site

laundry from the prior guest sat outside for a day u til we said something about it and the body

very loud outside of rooms, including other rooms and parking lot

the higher nightly rate, i expected the logs for the fireplace to be included in the cost

are in separate buildings so walking to the lobby/breakfast area could be a problem in bad weather

other than that i requested 1st floor near pool

perfect stay spot for a bicycle tourist: guest laundry

no laundry bag - gave me when asked a 30 gal trash

appeared maybe laundry loads were too full per load

was close to the laundry room so it was always very loud

my carpet was soaked from a leak in the laundry room

check in was great. breakfast was generous. pool was refreshing. staff was friendly.

was no parking so i had to park in a lot away from the building

we enjoyed the location - and the breakfast and the pool.

son an i loved the pool it was very clean due to the covid restrictions

very thin walls i could hear everything..souded like the kids were in my room

no laundry facilities on site and no continental breakfast even though some websites indicate these

like a casino when you aren t in the smoking section

smells like smoke because they do have smoking rooms

parking was next to entrance and manager did help with bags

the owner is very kind and even let us meet his pet parrot and dog

there wasn't room service but i understand due to covid

room service was quiet and unobtrusive

no restaurants were open. had room service for dinner and it was great.

it would have been great to at least have room

friendly, plush bed and pillows, bar and grill, room service

also laundry facilities are listed when i booked it they have none

in this day and age, i shouldn't have to pay extra for wifi

perfect stopping point when traveling with a pet.

room was dirty towels and wash cloths dirty wifi didn t work good.

wifi guest password wasn't posted anywhere in the room or on our conformation email

the gym was small but had everything we needed, the laundry room is attached to the gym and free machines

everything especially the guest laundry.

free laundry

laundry room and gym facility downstairs

there are a number of washers and driers downstairs next to the workout room and guests can do laundry for free

the room we were moved to had no disposable cups, no laundry bag and i was afraid to get in the bed

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but

you have to take them to laundry room n waitvto they wash them

the shuttle to the airport was excellent

front desk staff fantastic. also, shuttle driver right on, friendly and organized.

rooms, very friendly accommodating staff, very adequate hotel gym, close proximity to airport, shuttle

the fact that they arranged a late check out 5pm as i had a late flight home to scotland

offers breakfast, pool, internet, free shuttle, snacks for purchase, great bed and stylish room

offers breakfast, pool, internet, free shuttle, snacks for purchase, great bed and stylish room

. the hotel was close to the airport . they offer a shuttle service. nice staff ud83dudc4d

laundry on site

other than the laundry facilities and the ability to get some breakfast, it's a miss

laundry close to my room

friendly staff, breakfast buffet, laundry

it was close to transportation and a nice area. i enjoyed the free breakfast.

my needs, from appliances in room ( refrigerator, microwave) to well stocked mini mart to guest laundry to indoor

also the staff at check in desk went and got a laundry bag for me as there wasn't one in the room

pool was cold but the kids didn't mind.

plentiful breakfast buffet

the kids woke up too early. lol

laundry facilities were closed

we finally asked laundry staff for some an they were

the pool is never open , the facilities lack ice , laundry ,,often etc.

our room was next to the laundry! very noisy

the laundry facility they provided was not ideal, the room was too small and no where to buy laundry

called before arrival to request early check in

was cold -first room smelled of smoke -pet friendly means barking dogs and dogs running loose in hallway -booked

carpets were clean, the gym was newly renovated and nice; it felt clean

the gym and pool were closed. rooms are outdated, small fridge and thin walls.

bar had draft beer assortment along with bottled

convenient, coin-op guest laundry

i liked being able to use the treadmill in the gym too

the breakfast a little longer one of the days for my family and another family since we had kids

friendly staff, good breakfast which the kids enjoyed

very comfortable, clean and great breakfast.

location, kitchener, laundry facilities and staff

we would highly recommend this hotel for anyone looking to stay in the area with pets

we especially appreciated and enjoyed the complimentary warm breakfast with the wonderful options

location, clean, one bedroom suites, nice grounds with room for walking dogs, pet friendly, nice breakfast

the pool needs to be a bit cleaner

location, laundry facility

bar area and staff were very accommodating and enjoyable

the pool and gym is nice. breakfast was decent, nothing special but solid.

the pool was small and full of kids which isn t really the hotels fault

the swimming pool was excellent, clean and comfortably warm