old tv- included continental breakfast was lacking' little to no food available - stated it was 1 mile from

they didn't have breakfast or a gym

the hotel is dated. needs cosmetic work. no pool gym was closed

of marijuana when i went for breakfast in the morning and shower curtain was torn which permited water to go on

more breakfast choices. soy milk for non milk drinker,

hallways had a lot of dirty laundry all over floors

loud like freight train, 2nd rm had a cockroach( i killed it) 3rd rm was dirty and near the laundry

staff had bad attitudes was not able to give me any new towels or rags said they needed to wash laundry but i

the company should offer cheaper service to guest that is there more than 3 days, maybe give laundry tokens at

in addition, it would have been nice if the detergent was available in the laundry room instead of 4th floor

free parking, laundry, and a bar attached to it!

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

bed, good ac, breakfast and pedestrian bridge to park where dragon boat festival was held

very courteous, quiet, convenient parking, water and coffee atc, amenities in the room including body lotion

the kids enjoyed the pool so much

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

gave me a smoking room and it was disgusting ud83eudd22, when i claim in the front desk, the guy told me that

was in a short walking distance to the concert i was attending, i was able to tailgate in the parking lot and

shower good. bed good. wifi good.

was a weird insense smell in the room and burn holes all over the bed spread in our non smoking

l bar in lobby was great

spa bathroom should have shampoo/soap dispensers

the kitchen was accomodating by making a kids pasta dish that was not on the room service menu

it was great to be able to swim in the pool and enjoy the hot tub

also our room service order was wrong, but i was too tired to correct it

only thing that went wrong was breakfast every thing was lukewarm and only one staff person working that day

the room is a 2 bedroom suite and is around 1200 square feet, including a full kitchen and 2 full baths

the convenience of having a full kitchen stocked with cookware and dishware/utensils is wonderful for those

the loft was like a separate bedroom and it had a full size kitchen

the gym needs maintenance, machines are jot working

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

valet parking is available, $60 but parking in the garage can be expensive

it's within walking distance of a few eateries and parking is convenient and secure

parking parking parking to xl center .

in the parking lot where are room was, there was a guy trying to unlock his car i guess trying to get into

the pool and work out room amongst the option to use the computers and the bar

property with pool and gym large comfy king size bed ffidge and ample coffee and tea in room

why charge for the breakfast when it should be free for all guest that stays at the hotel.

liked the location, it was pet friendly, it was quiet, and most of the staff was very professional and helpful

free breakfast

also not being able to do laundry on site same day is a little annoying

the style of the hotel was lovely, and the gym was spacious and clean

the website showed a fireplace in the room' there was no fireplace in our room

no room service, old building need modernization.

i wish there was room service and a restaurant

had a laundry room available

close to rail & buses not far from city centre laundry facilities

lost some point because of the laundry room

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

the laundry room is still out of service

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

laundry washer and dryer was dirty

sauna was broken and very small laundry room

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

breakfast was cheap food but it always is at these type of hotels.

the laundry room was clean and very useful

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your

parking is horrible

a beautiful location, friendly staff, clean, good breakfast included. pool was very nice.

conveniently located, has everything you need. good wifi to work from the room.

there were no small cups in the bathroom and no exhaust fan 2) the tub's safety bar was at the wrong end of the

kids were partying all night and the staff wasn't very responsive in fact they knocked on my door

gym closed to early at 10pm

the bar staff was awesome and the front desk clerk was the best

was amazing , building is so clean and fresh , the pool and hot tub are warm and not at freezing temperatures

it was also close to the hotel laundry (or some kind of hotel work area) and there was alot of talking outside

my daughter was injured in the pool

in addition to shower wood be nice and better air conditioning is needed as well as extended pool hours

i loved it and would definitely go back again with the kids

would have liked breakfast to go to 10:30 am.

friendly helpful staff. excellent breakfast and surprise of happy hour

breakfast was very nice.

no hot cocoa for the kids

kids running and yelling in hallway saturday night until 12am!

there were kids in the hot tub jumping and splashing

once we brought piled up used towels to hotel laundry

i had to purchase a vacuum to clean my suite even the laundry washer was nasty

the room had a slight tinge of dirty laundry on a hot summer day

the hallway outside was squishy wet (from the laundry room)

the kitchen is well stocked with all the cooking utensils you need

we did pick a bad day since there was a bus of kids for playing sports so didn’t get to use it

the family monopolized the entire lobby/ bar area leaving guests no space for enjoyment

i brought my kids to swim for their birthday, pool and jacuzzi could've been cleaned better

very clean and staff was very pleasant. the pool and hot tub was great

the whirlpool in our room, as well as the hot tub in the pool area.

they wont give you a laundry bag after asking 10 times

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

were told this hotel was pet friendly but it really wasn't

the gym and pool are out of order

breakfast was fine location was also fine

no indoor pool but could use sister hotel next door.

will stay again, maybe summer to check out their pool i believe they have

the complimentary breakfast exceeded our expectation.

super clean comfy beds, no hallway noise. pool pet friendly. free breakfast options.

was not informed that pets welcome

-paid/laundry and vending room

vending machine along with ice and laundry

bed was hard & tilted to the side, everyone s laundry was outside room on floors for housekeeping

paid laundry

didn't like that we had to go to the laundry room to get our own towels and rags

suggest that move the ice machines on first floor out to make it a laundry room

so i just walked to the laundry/room service room and grab towels

they have laundry onsite, we didn't need it this weekend, but that's good to know

laundry bag or pad and pen in the room

laundry bag or pad and pen in the room

having a laundry facility

no plastic plates to be able to bring breakfast to your room

great location, clean room, nice kitchen and kids loved the pool, nice eating and grilling area.

the breakfast was different everyday which was so nice

elsse was great the pool even doe the grill needs replacement we were able to use it but we also let the staff

loved the laundry facilities and room

only laundry was broken but accepted money

laundry not working and not enough washers and dryers the facility only has 1 of each on one floor

breakfast gym and pool were nice. bed was comfortable.

parking was a issue.

also we were in rm 720 by the laundry

pets are allowed, which is fine if the owner is responsible

all the amenities were very nice: pool area, bar, fire pit

the swimming pool the hot tub the gym

the bar could be open later. a couple of waffel machines would be a nice touch to the breakfast!

also,laundry was two

laundry room dryer was not working properly and we had to dry twice and then the whole room filled

are amazing they are the nicest compassionate understanding family owned unbelievable they are pet lovers which

lobby was dirty and sketchy people hanging in the parking lot all night

plenty of parking

i loved the laundry facility as

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

front desk clerk laundry shuttle

wifi was down and i was not notified until i checked in

quiet room and excellent beds. plenty of parking on site. good elevator service.

the property had a laundry facility

laundry room was not well maintained

the laundry facility was very good too

laundry could have opened earlier

no one was in the office the few times i went over to try to talk to someone and the free wifi was garbage

the pool and laundry facilities are a nice plus

the shuttle from airport was not available when we arrived

no free breakfast included and the bistro was a little expensive.

we did like the location it was very convenient did not have breakfast

i hated the coffee and no free breakfast.

) pool area was very small

burglary of multiple cars in parking lot made us feel unsafe in the area

comfy bed and room. great location. free parking.

furthermore, it snowed quite a bit the day before we departed, but the parking lot had not been shoveled out

roudiness of the guests next to me and the kids sprinting up and down the hall late into the night

clean, good location and plenty of parking

the hotel was overun with kids that made the pool area unusable as well as the gym

room service screwed up and only brought half our order

wish they had a hot tub. also the bar service was terrible they need more staff

no parking fee like hilton garden

laundry breakfast

cooled nicely while i did laundry and checked email

breakfast was good. staff was helpful. glad you had laundry facility!

location, guest laundry and business kiosk.

the laundry facility was useful

room clean, like guest laundry, staff friendly

complementary breakfast & the times that the pool was open

free parking was available and there was an indoor pool

breakfasts were not always ideal in previous years

very comfortable room , a big bad and nice shower ' free parking

the laundry on the same floor

was told it probably got wrapped up with the rest of the linens and sent to the laundry, impossible as it was

space, friendliness of staff, pool, breakfast and afternoon cookies!

pool was closed which was a major disappointment for my kids

my daughter and kids eat breakfast and enjoyed it.

to overpay for laundry detergent only to see that the machines were quarters only

yes, the laundry room by our wall and being used at 7am while we're resting

the room was amazing especially free breakfast my kids love that so much and the pool was wonderful

kids love the pool

they are also pet-friendly which is a huge plus for me

kitchen and laundry facilities

pet friendly, good location (safe area, near interstate), kind staff, facilities on site (gym, laundry)

there was a laundry facility onsite which was convenient

terrible noise from laundry till 12:39 p

kitchen was a plus for me

the view is to the parking

we enjoyed to the pool and we thought the breakfast was quality and better than better than most hotels we have

the game room was a nice opportunity for the kids to play and unwind

also gym is teeny tiny and limited

extremely friendly and helpful staff. beautiful property with a great outdoor pool.

however if you choose to do laundry the hotel does not provide required change to use their

i ask for a non smoking bedroom because i was with mi two kids but always the cigarettes smell get in the room

sent me this: superior king room - disability access/roll-in shower non-smoking $76

it wasn t too bad of a smell for a smoking room

wifi was not the greatest

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

no laundry bag in room

very friendly, clean and modern, nice pool and exercise room, pretty grounds and plenty of parking

comfortable bed, over the top friendly and helpful staff and the breakfast was better than most hotel breakfasts

lovely property, great breakfast, parking, quiet, close to shops & restaurants

pillows were uncomfortable and due to subpar cleaning of the rooms and laundry services, would not stay in this

pool water was murky, laundry area is not 14 hours and it s limited space

the laundry facility they provided was not ideal, the room was too small and no where to buy laundry

we finally asked laundry staff for some an they were

laundromat is also close by and right across laundry mat is a seafood

has a laundry room

the taxi man said he would call the hotel to ask the shuttle bus to come and that i

was not feeling well, and did not have breakfast

clean and breakfast

the pool was chilly but still great, and the hot tub is so awesome i didn't want to leave

shuttle service.

by the airport, shuttle service

the dependability of the early morning shuttle to the airport.

wifi did not work at all!

shuttle service was great as well

laundry from the prior guest sat outside for a day u til we said something about it and the body

suite size, fireplace, full kitchen, comfortable beds, hot shower, parking right at room

waking up to a hearty and delicious breakfast each morning was an added bonus that made the stay even more

complementary breakfast was great

very loud outside of rooms, including other rooms and parking lot

the breakfast options were adequate. on-site laundry was a plus.

perfect stay spot for a bicycle tourist: guest laundry

room was right across from the laundry so hoping i could sleep in was not going to happen as the staff showed

was close to the laundry room so it was always very loud

upon room change, i was placed directly across from laundry

i cooked in the room each meal, including breakfast

it was also set right on the parking lot, not very pretty or relaxing

mismatched furniture in suite 327 -- no chairs fit the kitchenette table

was very disappointed that the breakfast was not served by 8am

everything was good, the view and missing breakfast were minor.

very thin walls i could hear everything..souded like the kids were in my room

clean. breakfast was very good!

great stay and park deal that includes up to 7 days parking.

excellent customer service as well as a delicious breakfast buffet

clean neat rooms, friendly staff and breakfast was decent

love the pool needs some attention

very nice stay at a very nice place. pool and hot tub were great along with the food and staff!

close parking

was clean and comfortable and the food in twiggs (the bar restaurant upstairs) was terrific

our kids loved the pool and we all enjoyed the food at the restaurant

also laundry facilities are listed when i booked it they have none

is no shuttle, and the cabs cost a minimum of $16 for a five minute ride from the airport, so what one

no shuttle to the airport, so i had to pay 16 bucks for a cab for a less than 1

and the parking lot is tiny and cannot accommodate all the cars needed for the rooms

exterior is run down the parking lot is ripped up, there was trash on the grounds

the gym was small but had everything we needed, the laundry room is attached to the gym and free machines

free laundry

was sunk down on one side they ran out of laundry detergent for sale airplanes go directly

quiet, nice staff, free laundry, location

laundry room and gym facility downstairs

the room we were moved to had no disposable cups, no laundry bag and i was afraid to get in the bed

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but

you have to take them to laundry room n waitvto they wash them

wish it included breakfast and wifi but you have to pay extra for those

breakfast was a downer

the maid service. the laundry facility and the fact that we had ants and encountered a roach

laundry and exercise equipment in operational for indefinite time

laundry onsite is convenient but you'll need to bring quarters

need fix new carpet replacement of smell and laundry dryer need be more expecting of heat that'd

most of the facilities are shutdown including the lounge, the restaurant and now the laundry area

breakfast had a good selection, again not fancy, but just what you would expect

falling asleep one night because of the neighbors and another morning i was awaken by loud kids

falling asleep one night because of the neighbors and another morning i was awaken by loud kids

good variety of breakfast, kids and adults were satisfied

we didn't like no pool or fitness center but completely understand due to covid.

the pool water is cold

the gym area was clean and serviceable equipment

parents letting kids handle the food spoons that's a no no

the breakfast, and the pool was to small.

sofa was not clean and had stains. pool and gym were very small.

breakfast was quick grab but other than that everything was beyond our expectations would

bed & breakfast

breakfast

love the fireplace and decor

i loved the whole vibe. the property was very cozy. good parking and easy to navigate.

i enjoyed how pleasant room service was and enjoyed the shuttle

it would have been great to at least have room

no room service

no restaurants were open. had room service for dinner and it was great.

room service was quiet and unobtrusive

also the staff at check in desk went and got a laundry bag for me as there wasn't one in the room

my needs, from appliances in room ( refrigerator, microwave) to well stocked mini mart to guest laundry to indoor

pool & gym closed as well

the kids woke up too early. lol

continental breakfast could have been more plentiful

i love the location and many gym facilities

location, pool, close to shopping and several dining options. nice, cleam and quiet rooms.

the bar next door

there very nice staff and lots of things to do fire pit bar dinning and swimming

staff members disrespected me in front of my kids swearing knocking on the door very rude never

poor wifi

early check in

wifi very unreliable. coffee in lobby a nice touch, but would prefer a coffee maker in room.

proprietors were lovely and they allowed a late check out

outdated. they had wifi access but quite old tv, no charging station. coffee only, no breakfast

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

had an exercise room and a laundry room to use also

pet fee per night per pet vs pet fee for the duration and one fee for up to 2 pets

vending machine for beverages not stocked, wifi on floor 3 not so good.

i love that everyday we had something different for breakfast.

i like that there was a guest laundry facility on site

breakfast frozen pastry ????????

3) there is no kitchen

bed was super comfortable, great wifi,

we unfortunately missed the breakfast

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

i wish the hours breakfast was available were until late morning

she was extremely friendly, bringing coloring pages for our kids and always willing to check for alternative

due to covid pool gym closed but the room is clean

nice spacious rooms. good wifi, good bed, everything you need is there.

trouble with the wifi, a bit far from everything

clean room, bathroom, and refrigerator. easy parking.

poor wifi didn t work in my room.

the parking was well lit

the wifi is strong and it's close to the airport

the laundry carts were in the way of the doors

gym facility was good

the hotel has an indoor pool, gym for working out, offers wifi and has parking

and dryer were broken gym machines didn t all work building and room were so hot upon

people hung out in their cars in the parking lot late st night

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

hotel smells really good, affordable laundry that works great

they have a laundry and machines are reasonably priced

clean facilities, free breakfast, and the vending machines and laundry facilities are very

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

nice room & bathroom. good pool. great location.

$20 per night for free wifi (how can it be free if you are paying a destination fee

i enjoyed my stay tremendously and the pool was never too busy and could be enjoyed in the most simple setting

no restaurant, no room service, no tea in the room

cheaper then the first, but the hotel did not want to give us that price, plus recharge us for pet and incidental

the only bad thing i have to say is that their laundry facilities were not working.

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

very cleaned for covid thank you for great service good breakfast

and professional the atmosphere was comfortable the pool was nice

it has a pool, fitness center and laundry

the breakfast had a lot of variety and was excellent

the pool was a nice size and water was warm

pet friendly

i like the complimentary breakfast, and pool, fitness room available too

looked like the laundry just got done

there were laundry machines

place smell bad and other guest were loud.... laundry is not clean

pet friendly service was good no issues

or puke on the wall from the mirror down the wall on the molding and on the door and on the carpet

and a hook for your laundry bag

the laundry room was unbearly hot. ran out of tp one day.

parking was a bit tight and there's a led light coming from behind the bedboard that can't be

kids making noise at all hours of the night, running through the hallways and knocking on all the

2 rooms next to us had kids that were running the hall for hours banging on the other rooms doors

machines broken coffee machine broken laundry broken bathroom door broken first room had standing water puddles

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

it s quiet, good location, had laundry room

early check in

had the smoking room this time because it was booked and compared to the other rooms this one looked dirty

the motel has a guest laundry room, with some vending machines

the location has handicapped ramps, an interior courtyard of sorts, and a laundry room

close proximity to restaurants and stores. laundry worked great.

wifi signal weak, with no connection most time

missing), door didn't shut well(left a crack), bed close to the ac unit(a bit scared leaving on), wifi

no laundry facilities on site and no continental breakfast even though some websites indicate these

like a casino when you aren t in the smoking section

i had asked for a non smoking room but clearly it had been a smoking room at sometime.

big room. good parking. location was great. service was great.

good location, free parking, very spacious rooms

no laundry facility. towel service every other day unless you made a special request

the only thing i missed was laundry facilities

i was not aware breakfast was not being served. so a little disappointed.

would love to have found the bar and restaurant open when we arrived at 10:00pm

noisy guests in parking lot and hallways at 2am midweek

one washing machine out of order in laundry room

we also used the laundry room, which was very convenient and efficient

laundry room exceptionally clean

we think someone left the kitchen job suddenly and unexpectedly

of people in the gym not following the mask regulation

laundry on site

had to ask staff to clean the laundry room snd washer before i could use it

social service residents took up entire laundry for entire weekends

expensive to do laundry but the machines all work and actually hold a large load of laundry

dirty all rugs were never vacuumed the vending area in the laundry area was filthy never saw stuff wiping down

pet fee. i can see pet deposit but not a fee

1 elevator so sometimes you had to wait; because there are kitchens, hallways can smell like

and nice pet friendly place to stay compared to other pet friendly hotels i ve stayed in the past

we did not like the surprise pet charge of $100

kids allowed alone in pool

guest laundry available

the laundry room was clean and easy to use for my daughter's field hockey gear

perfect place to sleep when you have a flight at bdl. clean and quiet and great breakfast!

excellent hotel..clean..nice pool outside..nice room8

my kids enjoyed the poor