clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

had an exercise room and a laundry room to use also

the location was excellent... the staff was excellent... the parking was excellent... nice

the hotel is not truly pet friendly as described. the linens were all stained.

noisy, alot of trucks in the parking lot. sixteen wheelers. dark hallways.

i like that there was a guest laundry facility on site

clean 2-save to stay with your kids and family 3-customer service on the front desk support nice as should be

the room was clean, the mattress was very comfortable, wi-fi was fast, and breakfast was good

the staff was polite. parking lot well lit.

not ideal place for kids

no free breakfast for the kids.

good location and breakfast. comfortable room, good parking. good rate.

no free breakfast for the kids.

had an issue with lack of sleep after 1st nite due to some kids running up and down hallways all nite n then

location, pool, close to shopping and several dining options. nice, cleam and quiet rooms.

the laundry on the same floor

was told it probably got wrapped up with the rest of the linens and sent to the laundry, impossible as it was

the pool was open , plenty of breakfast options

also, from our 1st floor window you could see all the midnight sex and make out sessions in the parking lot

the pool was a bit over coronated but acceptable considering the public use.

room clean, like guest laundry, staff friendly

no access to da pool but otherwise great stay

the breakfast was good

the pool area and pool was very nice and clean. the gym was as well.

it was clean an breakfast was great

the laundry carts were in the way of the doors

small hotel, everything is close by - parking, room and lobby

the pool was warm and the breakfast very good. the room was clean and spacious.

than expected; area well tended to keep everything fresh; prompt clearing of ice and snow from parking lot and

however maids and kitchen personnel were friendly and helpful

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

they have a laundry and machines are reasonably priced

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

hotel smells really good, affordable laundry that works great

clean facilities, free breakfast, and the vending machines and laundry facilities are very

there is no room service

ordered room service one night and the food was delicious

gym is from the last century

wish there was room service

quiet, even though we were up against the parking lot

the only bad thing i have to say is that their laundry facilities were not working.

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

uart) saw us being confused and when we explained what happened, offered to re-open their kitchen/dining area

t know pool was close

the property had a laundry facility

the laundry facility was very good too

laundry could have opened earlier

laundry room was not well maintained

a surprising gem! clean, cozy, updated, parking right next to room, desk in room

laundry bag or pad and pen in the room

so i just walked to the laundry/room service room and grab towels

laundry bag or pad and pen in the room

they have laundry onsite, we didn't need it this weekend, but that's good to know

suggest that move the ice machines on first floor out to make it a laundry room

laundry not working and not enough washers and dryers the facility only has 1 of each on one floor

only laundry was broken but accepted money

loved the laundry facilities and room

place with great staff and an excellent breakfast

lost a half hour of pool time.

no laundry facilities on site and no continental breakfast even though some websites indicate these

no frills are available, like breakfast, spa or pool but the rooms are clean, neat and comfortable and the

good location, free parking, very spacious rooms

the owner is very kind and even let us meet his pet parrot and dog

complementary parking

official especially the management they were always fair they work with you with payment onsite laundry cool

didn't like that we had to go to the laundry room to get our own towels and rags

pushed up against the wall and very cramped to walk between the two beds laundry equipment was broken

late night activity around the laundry and vending machine. drug activity

bed was hard & tilted to the side, everyone s laundry was outside room on floors for housekeeping

they wont give you a laundry bag after asking 10 times

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

wifi was pretty slow

breakfast was fine location was also fine

just wifi not work

dirty all rugs were never vacuumed the vending area in the laundry area was filthy never saw stuff wiping down

had to ask staff to clean the laundry room snd washer before i could use it

social service residents took up entire laundry for entire weekends

laundry on site

expensive to do laundry but the machines all work and actually hold a large load of laundry

however if you choose to do laundry the hotel does not provide required change to use their

the floor is non-smoking, but the guests smoked in the front of the building and the cigarette smell entered

i m glad i could find thy place to stay with my pet

no fee for pets, and a pretty nice room given the star rating. it was fairly quiet too.

some ppl live here and so there's kids playing in hallways during the week when they have a park bushnell park

desk did not have quarters for change for the laundry

love tea and coffee service laundry is great

laundry facilities could have been in working condition

laundry room old and was surprised machines only took quarters- also very out-of-date

said there was a gym and breakfast in the morning

staff accommodated our requests with courtesy and speed, even providing a pass to a nearby gym

no breakfast, no pool & no fitness center ud83dude1e

pool was closed the lights in the parking lot were not working breakfast could have been a bit

no breakfast,small swimming pool.

parking a bit spread out. no breakfast.

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

very clean nice size pool for the kids and the breakfast was great

no soap in the bathroom just a bar for body and face.

we couldnt enjoy the pool with our kids bc there were about 20 kids in the miniature poor acting like wild

good price with breakfast included!!

it was clean. had a pool. had a small bar in the nice, up to date lobby.

i wish it was a little less expensive. and i was hoping for room service.

we had a great server at the bar who was on his first shift ever

nice room service but too $$

bed was comfortable, room service was decent, bar was decent

pet friendly, good location (safe area, near interstate), kind staff, facilities on site (gym, laundry)

there was a laundry facility onsite which was convenient

kitchen and laundry facilities

terrible noise from laundry till 12:39 p

breakfast provided

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your

the laundry room was clean and very useful

loud noises in parking lot

friendly staff plus good breakfast!

lots of parking available

laundry washer and dryer was dirty

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

sauna was broken and very small laundry room

law enforcement pay closer attention to the negative activity that is occurring in the outside parking lot areas

had a family medical emergency and they gave use late check out upon request

bar had draft beer assortment along with bottled

that there was no continual breakfast. and kids were playing in the hallway.

the gym and pool were closed. rooms are outdated, small fridge and thin walls.

called before arrival to request early check in

convenient, coin-op guest laundry

building is a bit dated and they need more parking

there was no parking spots when coming home in the evening

it's my daughter's 6th bday and my three kids were really looking forward to the pool to the point that they

the breakfast a little longer one of the days for my family and another family since we had kids

location, laundry facility

pool was occupied by one family for hours (they ate pizza in there as well and kids running all over the place

the bar was closed earlier than expected.

the pool was small and full of kids which isn t really the hotels fault

only one thing not satisfy me is the wifi in the lobby was weak that hard to connect my emails.

the laundry room was unbearly hot. ran out of tp one day.

and a hook for your laundry bag

breakfast was really good

i was there with my family including yound kids and i ensured that they weren't loud

breakfast was exceptional of a variety of foods cooked well very clean

location, kitchener, laundry facilities and staff

the suites and them accomadating me for early check in

pool was a bit cool, and loud

the room was organized perfectly with kitchen, living area, bedroom, and bathroom all slightly separate

the staff was amazing very nice people. the room was clean and so was the pool room

there were laundry machines

place smell bad and other guest were loud.... laundry is not clean

looked like the laundry just got done

the price of the room. the no pet fee was great. walking distance to eateries. great dog area.

wifi is an extra charge, no microwave or refrigerator, no coffee in room

no laundry bag in room

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

clean and spacious, free parking, wifi and breakfast, pool, hot tub and gym. competitie price

bed was comfy, mini suite was perfect! breakfast was great! gym facilities were great!

the water temperature in the pool could have been warmer. it was quite cold.

to overpay for laundry detergent only to see that the machines were quarters only

yes, the laundry room by our wall and being used at 7am while we're resting

liked the location, the warm pool, the size of our room, quiet at night, breakfast was great

kids loved christmas decorations and crafts

the set up of rooms with convenience and comfort of a kitchen, living area, bedroom and

the room and pool kids loved it as well

, and i like the fact the hotel have a pool and my kids was able to play basketball

breakfast was very nice, with several healthy options, plus a mini waffle maker for the kids.

pet fee. i can see pet deposit but not a fee

i booked two rooms for my husband, myself and the kids

the only thing i missed was laundry facilities

no laundry facility. towel service every other day unless you made a special request

the breakfast it was convenient, the breakfast restaurant staff were friendly always had a smile

had to pay extra for parking

that breakfast was not included

one washing machine out of order in laundry room

we also used the laundry room, which was very convenient and efficient

laundry room exceptionally clean

can be noisy in halls and in rooms above, pet poop seen & reported in hall and rug on 2 different floors (quick

the room service attendants were very friendly in passing

location was good for new years activities. pool was great for the kids. room was comfortable.

the pool was closed for maintenance :(

l bar in lobby was great

bar has a crummy wine list and mediocre snacks

great location, nice to have starbucks in hotel, 20 floors could use two gyms, adult pool....

free parking, laundry, and a bar attached to it!

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

very courteous, quiet, convenient parking, water and coffee atc, amenities in the room including body lotion

the pool was a little dirty and no towels in gym area

the kids enjoyed the pool so much

also not being able to do laundry on site same day is a little annoying

i booked a king deluxe room with a fireplace and tub and was first given a small twin bed on the 5th floor

our hotel room was a generous size with high ceiling, mini kitchen, comfortable sitting area and roomie bathroom

the style of the hotel was lovely, and the gym was spacious and clean

quirky but nice room was spacious with a kitchenette and a sofa, and had a small snack offering in the room

had a laundry room available

lost some point because of the laundry room

the laundry room is still out of service

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

close to rail & buses not far from city centre laundry facilities

i like the complimentary breakfast

room with little kitchen. it helped me to take care of kids.

could be more pots, pan, and other needs for the kitchen more insulation on the big windows

the wifi was also very slow

the convenience of having a full kitchen stocked with cookware and dishware/utensils is wonderful for those

liked the location, it was pet friendly, it was quiet, and most of the staff was very professional and helpful

the pool and fitness room is great

breakfast was everything you could want

pet area is needed

the facilities were also great the gym an pool were spectacular my family enjoyed their time visiting an it

no solutions given as guest started laundry at 4 a

high traffic area, right next to the elevator and laundry room so it was very noisy

the front desk at 7 pm, they said there all out of towels, that i can come in the morning when laundry is done

wanted to do laundry but dryer was broken, lots of friends sitting at bar when we walked in very loud bartender

to highway and adequate parking for our truck and camper

the fire alarm going off at 1 a.m do to kids in a room smoking a lot of pot on the second floor.

the hotel is dated. needs cosmetic work. no pool gym was closed

they didn't have breakfast or a gym

of marijuana when i went for breakfast in the morning and shower curtain was torn which permited water to go on

continental breakfast was extremely disappointing

bugs, laundry was dingy, called about a bug being in bed

we appreciate in particular the facilities: access to pool, gym, and restaurant, all in one location (especially

beautiful hotel. great bar and restaurant!

was incorrect they helped straighten out my reservation - the hotel had a great gym and pool facilities - the

provided shuttle for our baseball team to the field

staff had bad attitudes was not able to give me any new towels or rags said they needed to wash laundry but i

loud like freight train, 2nd rm had a cockroach( i killed it) 3rd rm was dirty and near the laundry

the dryer in the guest laundry room tore 4 of my

hallways had a lot of dirty laundry all over floors

in addition, it would have been nice if the detergent was available in the laundry room instead of 4th floor

am a rewards member, but it wasn t told to me upon check in that i would have to pay for parking in the garage

almost everything. good stuff, free parking

excellent breakfast. clean room. good pool.

maybe breakfast.. fresh fruit? not bad though.

the little kitchen in the suite was sweet and useful as well

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

the door to the room clearly said no smoking and they warned us but when we got to the room their smell was

the entire building smelled like smoke despite my room being a non-smoking room

value proximity to nice park and river friendly considerate staff lots of parking good tv selection pretty clean

convenient parking and friendly staff.

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

a group of men in the parking lot were jacking up cars and working on them, right outside motel windows

biggest thing is that this non-smoking room has a residual smell of smoke

when we left my friend ripped his bumper off as it got stuck on the rebar in the parking block

wifi is worse the dail up

no breakfast, no laundry bags in room, heavy odor of stale cigarettes and pot smoke.

i liked that i could do my laundry, the room was clean and up to date

but i believe the issue was with my laptop, not their system as my phone had no issue with the wifi

parking right by the room was a plus and no steps

parking 20 ft

my 11 y/o even found a basketball hoop/ balls in the rear parking lot

parking is ample

breakfast offerings were limited

rest was closed - no room service when we arrived at 9:45pm

the only problem we had was that the wifi was very weak and pretty much useless.

it was also close to the hotel laundry (or some kind of hotel work area) and there was alot of talking outside

was good, but the breakfast could use some improvement

would have liked breakfast to go to 10:30 am.

pool was great and workout machines were high quality

quick check in parking access to restaurants

didnt like how small the gym was and that the stuff in there didn't work

the pool was great

the guy in the breakfast was so rude.

the breakfast options were wonderful and extremely tasty.

there was use orange juice drink in the fridge every time i try go in hot tub there was little kids in it then

the hallway outside was squishy wet (from the laundry room)

the room had a slight tinge of dirty laundry on a hot summer day

once we brought piled up used towels to hotel laundry

i had to purchase a vacuum to clean my suite even the laundry washer was nasty

the hotel is right off the highway in a convenient location with plenty of parking.

the gym was small but efficient

the room was spacious and the area was quiet, there were good options for breakfast

- it was clean, they provided breakfast, and the beds are so comfortable

breakfast was over when i got there; thought i had until 10; ended at 9:30

staff and feeling of home and kitchen

breakfast was good....room and bed was ok

the bar and restaurant are open only wed to sunday. i was there on a tuesday night.

friendly staff, and bar area

breakfast bar was great the bacon, home fries and waffles were all great even the peach drink

gym didn't work no waffles horrible breakfast to go only and the dogs that

very comfortable bed, the best i have had. very helpful friendly bar staff.

indoor pool, coffee in room, nice size bathroom.

use the pool or hot tub because there was too many kids in it

we did pick a bad day since there was a bus of kids for playing sports so didn t get to use it

i brought my kids to swim for their birthday, pool and jacuzzi could've been cleaned better

was not informed that pets welcome

like room layout with full kitchen, living room area, separate bed area

breakfast could be a little better

there wasn't any channels to watch for kids

was good for our purposes and allowed some privacy between parents and kids with the separate room

the dryer neverworked right in the laundry too few laundry facilities

no hot water, no channel guide, no functional wifi, creaky bed, etc.

the room was booked as non smoking

entire building smelled like stale cigarettes however, the non-smoking room didn't

are smoking rooms on the property and it filters through even if no one is smoking on the same floor as

having a laundry facility

coffee was just ok and the photos didn't make me aware at the time i had a full kitchen i thought it was just

and when we checked in the whole team it was for a volleyball tournament myself and a few of the kids their

elsse was great the pool even doe the grill needs replacement we were able to use it but we also let the staff

room was really nice/ pool was just right

also,laundry was two

laundry room dryer was not working properly and we had to dry twice and then the whole room filled

parking and close to restaurants very nice layout of the hotel

tv didn't work and wifi was out of reach

lots of parking; nice staff. good color scheme in room decor - greenish beige.

laundry breakfast

location, guest laundry and business kiosk.

cooled nicely while i did laundry and checked email

the laundry facility was useful

breakfast was good. staff was helpful. glad you had laundry facility!

the breakfast was great the atmosphere was so inviting and peaceful wry comfy

our kids loved the pool and we all enjoyed the food at the restaurant

then the third visit, i asked for a late check out at noon

our kids loved the pool and we all enjoyed the food at the restaurant

wish there was a better continental breakfast!

also we were in rm 720 by the laundry

the family really enjoyed the fire table/bar out back

the room should bigger. they charge me for a pet and didn't bring no animals there.

as an example, the wifi code changed overnight but i was not advised until i

spacious room up to date room and facilities comfortable bed good breakfast

i loved the laundry facility as

front desk clerk laundry shuttle

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

front desk clerk laundry shuttle

broken ice machine, one elevator wasn't working, pool was not open, bar was closed also.

the pool and laundry facilities are a nice plus

free shuttle to the airport and convenient breakfast place

the shuttle from airport was not available when we arrived

the kids loved the pool we loved that we chosen this hotel

the hotel shuttle was very good

restaurant on site to grab a bite or order some room service

staff helpful, very nice and clean room. room service was excellent though expensive!

the hotel was overun with kids that made the pool area unusable as well as the gym

friendly staff, spacious and comfortable room, and pet friendly

parking was free and convenient

cleanliness, decent size room, guest laundry

guest laundry room should have a sign not to leave laundry when done , be considerate of others that need

breakfast was good. location is great. staffs are very friendly.

the size of the room and its layout. great shower and the kitchen was awesome.

and there is plenty of free parking

not give us pillows because laundry staff was not there, all doors in room were difficult to close and open,

pool closed. every time we go there.

and when it said spain thought it had a real spa with different things

requested another room it was nice and clean but had an issue with the tv wasn't connected to wifi during my

the breakfast and staff

outdoor facilities, we took advantage of the privileges at the sister property (tennis and indoor pool)

breakfast was continental and was plentiful.

location was great. hotel had lots of character and parking seemed ssecure.

they accommodated all requests i had and being able to order room service from the restaurant was a pleasant

we especially loved the 24-hour availability of tea and coffee in the fireplaced living room

early check in

outdated. they had wifi access but quite old tv, no charging station. coffee only, no breakfast

proprietors were lovely and they allowed a late check out

poor wifi

wifi very unreliable. coffee in lobby a nice touch, but would prefer a coffee maker in room.

has a laundry room

the taxi man said he would call the hotel to ask the shuttle bus to come and that i

/pool combo was spectacular for adults/kids

the airport shuttle was the key for us. the front desk staff were very friendly and helpful.

they shuttled us to and from the airport and to and from the car rental agency