had a laundry room available

the laundry room is still out of service

lost some point because of the laundry room

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

close to rail & buses not far from city centre laundry facilities

also not being able to do laundry on site same day is a little annoying

restaurant or bar really poor continental breakfast (free) not told on check-in the wifi password or that room

we did have the service elevator but needed to travel thru the kitchen area several times a day

the style of the hotel was lovely, and the gym was spacious and clean

i also liked the wine bar restaurant attached to your hotel

s a nice looking hotel restaurant and bar were really nice bathroom is really clean, maintenance was

and pillows very comfortable breakfast excellent front desk and shuttle were very helpful -excellent bar was

the facilities were also great the gym an pool were spectacular my family enjoyed their time visiting an it

pool wasn't available

we had to say there was something we didn't like it would only be that the pool was full at the 3 times we went

no dining other than breakfast

no breakfast because of covid

breakfast was not really good, but oh well.

could be more pots, pan, and other needs for the kitchen more insulation on the big windows

everything, good location,room was spacious, bed was decently comfortable, the kitchen was sort of spacious

l bar in lobby was great

spa bathroom should have shampoo/soap dispensers

the kitchen was accomodating by making a kids pasta dish that was not on the room service menu

it was great to be able to swim in the pool and enjoy the hot tub

also our room service order was wrong, but i was too tired to correct it

free parking, laundry, and a bar attached to it!

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

they offer snacks and water bottles to take up to your room, my tired kids loved this

was awesome the kids enjoy the waffles

pricing and the king sized bed are wonderful access to the downtown area is confident in door gym and swimming

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

the personnel kinder (i wasn't informed as usual about check out time, when is breakfast, what's wifi

we were there for a concert and were able to enjoy the free parking with our room and walk to and from the

value proximity to nice park and river friendly considerate staff lots of parking good tv selection pretty clean

was a weird insense smell in the room and burn holes all over the bed spread in our non smoking

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

old and abused furnishings. strong smoking odor in non smoking room. towels stained.

a group of men in the parking lot were jacking up cars and working on them, right outside motel windows

it is very dirty. the room smells like a bar where everyone is smoking cigarettes.

cockroaches, broken glass, dirty rooms, drug dealers, car caught fire in parking lot.

laundry washer and dryer was dirty

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

sauna was broken and very small laundry room

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

great hotel would stay again and breakfast was delicious wifi was very strong

the hotel is dated. needs cosmetic work. no pool gym was closed

continental breakfast was extremely disappointing

they didn't have breakfast or a gym

bed was very comfortable, continental breakfast was no good, staff was exceptional

the fire alarm going off at 1 a.m do to kids in a room smoking a lot of pot on the second floor.

hallways had a lot of dirty laundry all over floors

the company should offer cheaper service to guest that is there more than 3 days, maybe give laundry tokens at

loud like freight train, 2nd rm had a cockroach( i killed it) 3rd rm was dirty and near the laundry

in addition, it would have been nice if the detergent was available in the laundry room instead of 4th floor

the dryer in the guest laundry room tore 4 of my

of parking for larger vehicles, the staff was inviting, the room had an awesome view, and the gym was nice too

was amazing , building is so clean and fresh , the pool and hot tub are warm and not at freezing temperatures

there was ample parking and it was conveniently accessible to the hotel's entrances

told me i shouldn t have parked near the neighboring hotel(even though i was in this hotels parking lot) they

we had a great server at the bar who was on his first shift ever

the laundry room was clean and very useful

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your

kitchen area floor was sticky crumbs in the chair. all else was great including the jet tub

was excellent, except the dining room was not cleaned in a timely manner for those coming in for breakfast

really liked the full kitchen setup

pool was closed the lights in the parking lot were not working breakfast could have been a bit

pool was closed but i understand why

liked parking on premises that was free

location. bar food was good value

pool was nice

having a laundry facility

the room had a full size kitchen in it. and was clean when i arrived.

clean rooms and great breakfast

and when we checked in the whole team it was for a volleyball tournament myself and a few of the kids their

the breakfast was great

-paid/laundry and vending room

is located in many restaurants stores and laundry facility in walking distance

vending machine along with ice and laundry

bed was hard & tilted to the side, everyone s laundry was outside room on floors for housekeeping

late night activity around the laundry and vending machine. drug activity

they wont give you a laundry bag after asking 10 times

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

free parking, good free breakfast

breakfast was fine location was also fine

in breakfast if can replace egg and ham with just egg

loved the laundry facilities and room

laundry not working and not enough washers and dryers the facility only has 1 of each on one floor

only laundry was broken but accepted money

the room was large and wifi was excellent

breakfast gym and pool were nice. bed was comfortable.

yes, the laundry room by our wall and being used at 7am while we're resting

to overpay for laundry detergent only to see that the machines were quarters only

the best part was the pool is open 9am-10pm with no sign up needed

another thing was for our last day we went to the pool and of course there were other people there but i was

lots of parking. very quiet. comfortable room and bathroom. comes with some kitchen appliances!

laundry room was not well maintained

the laundry facility was very good too

laundry could have opened earlier

the property had a laundry facility

our room had no smoking sign, but this evidently meant nothing

laundry bag or pad and pen in the room

suggest that move the ice machines on first floor out to make it a laundry room

they have laundry onsite, we didn't need it this weekend, but that's good to know

laundry bag or pad and pen in the room

so i just walked to the laundry/room service room and grab towels

it was also close to the hotel laundry (or some kind of hotel work area) and there was alot of talking outside

pool and gym open

everything was clean the rooms were nice and presentable pool was great for small kids.

cameras covering the parking lots would have saved me a lot of trouble and expenses

open breakfast until checkout

hotel has a bar and pool and good breakfast

i understand with having kids, that's why i requested a room on the first floor so we won't get a complain

there would be a hot breakfast but it was not

breakfast included in the rate was great to have

extremely friendly and helpful staff. beautiful property with a great outdoor pool.

also we were in rm 720 by the laundry

the bar could be open later. a couple of waffel machines would be a nice touch to the breakfast!

the free breakfast was awesome. it was all very nice!

spacious room up to date room and facilities comfortable bed good breakfast

the kids had a blast at the pool

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

front desk clerk laundry shuttle

i loved the laundry facility as

wifi was down and i was not notified until i checked in

wonderful staff and greatly appreciated early check in as we had work commitments

terrible noise from laundry till 12:39 p

pet friendly, good location (safe area, near interstate), kind staff, facilities on site (gym, laundry)

there was a laundry facility onsite which was convenient

kitchen and laundry facilities

breakfast provided

the pool and laundry facilities are a nice plus

staff, nice lobby with amenities/food and a market, an excellent option to park with free shuttle to the airport

they also had yard games for the kids to play

free shuttle to the airport and convenient breakfast place

the kids loved the pool we loved that we chosen this hotel

loved the convenience and the bar staff was fantastic!

i didn’t like that it was so late in the night & some kids were racing up & down the halls.

friendly staff, spacious and comfortable room, and pet friendly

the bar was nice and food

restaurant on site to grab a bite or order some room service

kids running and yelling in hallway saturday night until 12am!

went to the gym, neither treadmill was working

the pool and jacuzzi were both clean and well maintained

there were kids in the hot tub jumping and splashing

the folks who facilitate the breakfast really work hard to run a nice operation

i had to purchase a vacuum to clean my suite even the laundry washer was nasty

the hallway outside was squishy wet (from the laundry room)

once we brought piled up used towels to hotel laundry

the room had a slight tinge of dirty laundry on a hot summer day

parking and room access was appropriate and the location near the mall and restaurants were close

no laundry bag in room

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

use the microwave to heat up bags for my back so it was very inconvenient to have to go into the kitchen to heat

the complimentary breakfast is good

clean and spacious, free parking, wifi and breakfast, pool, hot tub and gym. competitie price

a good range of breakfast options

it was also set right on the parking lot, not very pretty or relaxing

staff and feeling of home and kitchen

pool, grounds were in good shape, tennis option,

was very disappointed that the breakfast was not served by 8am

room clean, like guest laundry, staff friendly

the pool area and pool was very nice and clean. the gym was as well.

it was clean an breakfast was great

heated pool, free breakfast

the rooms were very clean and neat , nice pool area, nice hallways, free parking, nice staff..

the laundry on the same floor

was told it probably got wrapped up with the rest of the linens and sent to the laundry, impossible as it was

gym.

pool was closed which was a major disappointment for my kids

the pool was a bit over coronated but acceptable considering the public use.

however if you choose to do laundry the hotel does not provide required change to use their

the side of a parking garage is not really what you want to see when you look out of your window

pet friendly o

early check in

used to be a smoking hotel and had heavy odors of stale smoke.

we did pick a bad day since there was a bus of kids for playing sports so didn’t get to use it

good location, very nice hotel, clean nice pool

very clean and staff was very pleasant. the pool and hot tub was great

pool and gym and hot tub were open

use the pool or hot tub because there was too many kids in it

very nice stay at a very nice place. pool and hot tub were great along with the food and staff!

wifi did not work in the rooms. fixtures were somewhat antiquated.

loved the breakfast

wish there was a better continental breakfast!

the bar and restaurant were excellent, but closed too early. that's the only complaint i have

breakfast could be a little better

only thing i didn t like was that the pool and patio closed at nine it should ve been a little later, but

the hotel is clean and well appointed, the complimentary breakfast is good also.

was good for our purposes and allowed some privacy between parents and kids with the separate room

room was quiet, large and beautifully supplied including a kitchenette (two door refrigerator/freezer, full size

i loved the whole vibe. the property was very cozy. good parking and easy to navigate.

delicious continental breakfast, and the restaurant was fabulous as well

bed & breakfast

breakfast

they accommodated all requests i had and being able to order room service from the restaurant was a pleasant

early check in

proprietors were lovely and they allowed a late check out

poor wifi

outdated. they had wifi access but quite old tv, no charging station. coffee only, no breakfast

wifi very unreliable. coffee in lobby a nice touch, but would prefer a coffee maker in room.

has a laundry room

free breakfast was great

breakfast was a bit of a disappointment

not much. next to a bbq place i guess. good gym and pool

great customer service from isabella, the kitchen staff as well

laundry room dryer was not working properly and we had to dry twice and then the whole room filled

also,laundry was two

tv didn't work and wifi was out of reach

was overpowering from other rooms and the noise level from other rooms and outside in the parking lot seemed

wifi worked great

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

pool was not working.

with two kids, one of whom is still in diapers, we needed house keeping daily

surveillance of the large parking lot might be be better (a car was broken into overnight and the driver told

didn't realize i booked a room with one king bed and we are a family of two adults and two kids

the staff were extremely helpful in arranging the shuttle pickup for our late arrival at 10

wifi did not work at all!

it seems silly, but when you have kids this can be a deal breaker

pool

we had to order pizza from across the street and have our kids eat in the lobby while they wouldn’t seat us

laundry from the prior guest sat outside for a day u til we said something about it and the body

room was spacious for the kids to run around.

we were near the pool on the upper level

the log for fireplace was a little expensive,and better directions on how to work it.

suite size, fireplace, full kitchen, comfortable beds, hot shower, parking right at room

room was right across from the laundry so hoping i could sleep in was not going to happen as the staff showed

the breakfast options were adequate. on-site laundry was a plus.

there was an annoying noise from the laundry room that adjoined my room

upon room change, i was placed directly across from laundry

my carpet was soaked from a leak in the laundry room

laundry breakfast

location, guest laundry and business kiosk.

cooled nicely while i did laundry and checked email

the laundry facility was useful

breakfast was good. staff was helpful. glad you had laundry facility!

clean. breakfast was very good!

son an i loved the pool it was very clean due to the covid restrictions

damn kids were loud and wasteful at breakfast

pool

very clean staff very friend large choice for breakfast

also laundry facilities are listed when i booked it they have none

literally across the street from airport parking

wifi guest password wasn't posted anywhere in the room or on our conformation email

the grounds, road and parking lot were poorly maintained and the road sign was not lit up at night

plenty of car parking spaces

across from the laundry; desk clerk not friendly; only ice machine in hotel not working (reported to front desk

pool water was murky, laundry area is not 14 hours and it s limited space

dated, laundry was laughable, breakfast offering was terrible

we finally asked laundry staff for some an they were

the pool is never open , the facilities lack ice , laundry ,,often etc.

laundry room and gym facility downstairs

the gym was small but had everything we needed, the laundry room is attached to the gym and free machines

i like the rooms and access to the gym and laundry services

thank you for free laundry machines

was sunk down on one side they ran out of laundry detergent for sale airplanes go directly

you have to take them to laundry room n waitvto they wash them

the room we were moved to had no disposable cups, no laundry bag and i was afraid to get in the bed

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but

staff location breakfast

wifi/cable

friendly, plush bed and pillows, bar and grill, room service

noisy banging scared my kids

no restaurants were open. had room service for dinner and it was great.

no room service

the early morning room service delivery man is excellent.

location right across from the bradley airport with a shuttle

the breakfast eggs and sausage wasn't good in my opinion. but the waffles were awesome!

accommodated an early check in which we appreciated

pool water was warm great for small kids. ample breakfast options.

wouldn't be so bad if the kids stayed together

i loved the pool. the rooms were clean and the bed was very comfortable.

the pool was warm and the pool room had a nice atmosphere

once i went back out to park my car, there were no available spaces in the parking lot and i had to park in

no free breakfast for the kids.

had an issue with lack of sleep after 1st nite due to some kids running up and down hallways all nite n then

my needs, from appliances in room ( refrigerator, microwave) to well stocked mini mart to guest laundry to indoor

also the staff at check in desk went and got a laundry bag for me as there wasn't one in the room

hotel is charging full price for the rooms knowing that the pool, front desk and some other amenities like the

breakfast was great, rooms were comfortable, clean and quiet. excellent for traveling with kids.

breakfast, clean pool, comfortable bed, and room was pristine

i like that there was a guest laundry facility on site

never ever take your kids to this place i had to leave early in the morning because the smells are so bad

not ideal place for kids

big parking lot

be residence for some, kids unattended/running in hallways

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

had an exercise room and a laundry room to use also

near highways and one thing weekends breakfast should stay open till ten am

breakfast just carbs. scrambled eggs not provided.

it was a nice stay, and our dog was great! it was very pet friendly.

need fix new carpet replacement of smell and laundry dryer need be more expecting of heat that'd

laundry and exercise equipment in operational for indefinite time

the maid service. the laundry facility and the fact that we had ants and encountered a roach

most of the facilities are shutdown including the lounge, the restaurant and now the laundry area

laundry onsite is convenient but you'll need to bring quarters

we had a big group with lots of kids so everyone was very disappointed

had breakfast rooms were very nice microwave refrigerator water was nice and hot in shower very

kids in a separate (attached) room on the pull out couch with their own tv

easy to get to & loved being able to walk to cracker barrel next door for dinner with the kids

arrived to park, there was a tail gate bbq party with loud music in the parking lot

the laundry carts were in the way of the doors

great breakfast

someone took our towels and never replaced them and the wifi never worked

also, the breakfast wasn't half bad either

horrible wifi.

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

they have a laundry and machines are reasonably priced

hotel smells really good, affordable laundry that works great

clean facilities, free breakfast, and the vending machines and laundry facilities are very

there were laundry machines

looked like the laundry just got done

place smell bad and other guest were loud.... laundry is not clean

paid wifi. it took a long time to never to have a busted light bulb replaced.

wifi wasnt free, and it was slow connection.

the laundry room was unbearly hot. ran out of tp one day.

and a hook for your laundry bag

room was very clean, breakfast area was spotless, food was great

to go items at breakfast good selection

the room,bed , pillows and the pool

clean room, bathroom, and refrigerator. easy parking.

were never given the wifi password

reflection on the property itself but,in the rear most of the facility in the parking lot & 2nd floor hall they

parking in front is limited.

it was a non smoking room but reeked like a bar and cigarette lounge

bugs, laundry was dingy, called about a bug being in bed

was incorrect they helped straighten out my reservation - the hotel had a great gym and pool facilities - the

friendly staff, nice gym, perfect breakfast

the parking lot was full when i arrived at 5pm to check-in

beautiful hotel. great bar and restaurant!

parking

no pool in building and breakfast was not that great

i only spent one night ,i didn't get time to use the gym.

no pool in building and breakfast was not that great

spacious room and all the amenities both at the gym, nice breakfast and the room were all throughly enjoyed

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

the only bad thing i have to say is that their laundry facilities were not working.

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

went there with kids and staff was elvery friendly. clean facilities. overall good experience.

was very friendly it was my 6 yr olds little pool party and the gentleman at the desk brought the kids warm

parking lot wasn t plowed

cheaper then the first, but the hotel did not want to give us that price, plus recharge us for pet and incidental

covid, kitchen, bar, pool, fitness center not open

i ended up getting wipes from the hotel gym to wipe down the sticky dresser tops and get the hair out of the

the gym was pretty good and well kept

no laundry facility. towel service every other day unless you made a special request

the only thing i missed was laundry facilities

the breakfast it was convenient, the breakfast restaurant staff were friendly always had a smile

breakfast was not included.

nice location cleaned and modern and bonus across the parking lot to popeyes

we also used the laundry room, which was very convenient and efficient

one washing machine out of order in laundry room

laundry room exceptionally clean

i did not know it was pet friendly and had a dog staying in the room beside me

however, the neighboring dunkin and marriott wifi signals worked on them

the size of the room was great . breakfast was decent and the staff was very cordial helpful.

kids looked forward to this and wasn't super fun

kids allowed alone in pool

they also had kids, little ones in the not working hot tub

wish the pool could have been warmer. too cold for my 4 year old.

it has a pool, fitness center and laundry

plus it was pet day and our pooch got treats

pool could have been a bit cleaner but other than that this was a great location , we would stay

location.?free parking.?breakfast

the breakfast was very good as usual.

it s quiet, good location, had laundry room

machines broken coffee machine broken laundry broken bathroom door broken first room had standing water puddles

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

they no longer have smoking rooms

easy access and parking, clean and quiet, affordable especially for a saturday.

the motel has a guest laundry room, with some vending machines

close proximity to restaurants and stores. laundry worked great.

the location has handicapped ramps, an interior courtyard of sorts, and a laundry room

also the wifi signal was so low

wifi signal weak, with no connection most time

had to ask staff to clean the laundry room snd washer before i could use it

dirty all rugs were never vacuumed the vending area in the laundry area was filthy never saw stuff wiping down

expensive to do laundry but the machines all work and actually hold a large load of laundry

social service residents took up entire laundry for entire weekends

laundry on site

no laundry facilities on site and no continental breakfast even though some websites indicate these

bathroom doors and walls visibly dirty says it s non-smoking but had unpleasant odor

no frills are available, like breakfast, spa or pool but the rooms are clean, neat and comfortable and the

the owner is very kind and even let us meet his pet parrot and dog

good place for the price, the owner was very accommodating to early check in and late check