i needed to do laundry and the dryer was not working but the young woman at the front desk put my clothes in

clean room, good parking, nice breakfast.

gym was clean, just the treadmills were not the latest or greatest -- still functional

breakfast was excellent

breakfast had a lot to offer and the location worked out very well for us!!

i loved the pool it keeps the kids entertained, the restaurant was perfect and how they have room

room service (food) was excellent! receptionist very friendly. very clean.

my early check in request was grantec

i did use room service for one meal and the service and food was good

the spa tub did not drain well during the shower, so we did not even get to use the jacuzzi, plus

no laundry room

unkept lady sleeping in laundry room

it was very clean and professional wonderful continental breakfast

that the heated pool was actually heated !

room was clean and nice. breakfast was fantastic. so many choices

laundry facilities

laundry room was clean

they have laundry room

didn t receive any call so i called back and was told oh yeah we don t have access to the laundry room

restaurant and bar on site

friendly staff, breakfast buffet, laundry

laundry on site

other than the laundry facilities and the ability to get some breakfast, it's a miss

laundry close to my room

a fight broke out in the parking lot in front of my room

i liked that i could do my laundry, the room was clean and up to date

no breakfast, no laundry bags in room, heavy odor of stale cigarettes and pot smoke.

parking spots were limited

parking right by the room was a plus and no steps

parking 20 ft

the dryer neverworked right in the laundry too few laundry facilities

carpet and you can still get the smell of old smoke from smoking days but then i have a very sensitive nose

people out front smoking pot

on the parking lot

are smoking rooms, parts of the hall smelled like smoke

guest laundry room should have a sign not to leave laundry when done , be considerate of others that need

cleanliness, decent size room, guest laundry

spacious with fully equipped kitchen; great shower. comfortable bed,

location is good if you need to be in hamden. room is large. parking is free.

good breakfast, clean room and good location.

wanted to do laundry but dryer was broken, lots of friends sitting at bar when we walked in very loud bartender

high traffic area, right next to the elevator and laundry room so it was very noisy

no solutions given as guest started laundry at 4 a

the front desk at 7 pm, they said there all out of towels, that i can come in the morning when laundry is done

was facing the back parking lot and trucks were idling their engines all night

not give us pillows because laundry staff was not there, all doors in room were difficult to close and open,

kind of outdated , pool was closed

pool and hot tub, but very restricted hours so not practical to visit/use unless you're staying

the parking the restaurant has more parking than the hotel.

the spa (hot tub) was small but i greatly appreciated it

good breakfast at a reasonable price, helpful and friendly staff, laundry facilities were convenient

also we were in the room next to the laundry and didn t, t know but couldn t, understand the intermittent

restaurant and bar on premises and buffet breakfast

everything was wonderful inspite of no pool available due to the covid 19.

restaurant and bar closed on sunday

no dinner buffet. more onsite laundry machines.

i'm not sure if there is a shortage of laundry staff or if the hotel just needs to purchase more towels

no laundry bag available

hard to get room service

nothing poor service heated pool wasn t working poor room service

breakfast bar was great the bacon, home fries and waffles were all great even the peach drink

friendly staff, and bar area

breakfast and location

breakfast was good....room and bed was ok

location, breakfast, cleaniness

poor wifi service

when we got back from the wedding we attended, there were no parking spots at all, had to park in the fire lane

parking and lorby

the fact that the bistro closed so early, bar was open till 11pm so we had to grab a snack there

nice amenities including indoor pool and 24 hour fitness facility. looks nice too.

excellent laundry facilities - fast dryer which saved us hours

the employees were very helpful. there was a self laundry, with provided detergent.

location, useful facilities (laundry facilities and microwave in the lobby), and most importantly the staff are

i didn?t see yoga mats in the gym.

no bar no restaurant

we used the paid guest laundry facility which is very convenient (one of the washers was broken but it was not

very good location and the laundry room and rooms with kitchenette are convenient

the rooms was nice and clean they have a pool and hot tub a lil bar and pool table

hotel, very clean large rooms with small kitchenette in the unit nice location

the kitchen was very pretty

comfy beds, great rooftop bar, and access to a free laundry room (came in very handy during our stay)

staff did not tell me about the laundry, which would have been useful

the kitchen in the rooms are super useful too

clean rooms, kitchen in the rooms, friendly staff

24 hour gym

no room service; irregular laundry service

&no guest laundry

room service pizza was not good

comfortable bed, really friendly staff (valets especially), great room service food, clean and classy

the gym was excellent

we did not like the surprise pet charge of $100

the pool was too cold

the size of the room was great . breakfast was decent and the staff was very cordial helpful.

the cleanliness, the friendly staff, the breakfast and the location with all excellent

and daughter loved the breakfast

was a guest laundry which was useful

onsite laundry is a great ammenity

handy on-site laundry facility

customers can do laundry juat at 7 floor that's so thoughtful

guest laundry room works pretty well

laundry facilities was clean

advertising said all amenities breakfast and laundry service

home away from home kitchen laundry room clean beds are good.

the on site laundry is perfect if your traveling and the staff is always phenomenal with any need

the only thing was the dryers in the laundry room, it did not dry the clothes.

we also used the laundry room, which was very convenient and efficient

laundry room exceptionally clean

one washing machine out of order in laundry room

breakfast was better than expected with a good variety and the daily social was a nice touch

is a big outside space with 2 full grills, couches, fire pit, basketball court, indoor pool, and gym

the only thing i missed was laundry facilities

no laundry facility. towel service every other day unless you made a special request

wish breakfast was included in the rate.

family down the hall with unruly kids tuning up and down the hall hollering.

the grab n go breakfast was very good as grab n go's go (bottled water; granola bar; yogurt; and apple)

the dryer in guest laundry room was not working.

pet friendly, cleanliness, breakfast, and friendly staff

the breakfast was really good. staff really nice. clean hotel! my son loved the pool

kids loved the pool. breakfast host was very attentive to patrons.

the breakfast was really good. staff really nice. clean hotel! my son loved the pool

guest laundry available, coffee provided all day breakfast available as well, i enjoyed the many seating

ordinary breakfast, the laundry is a little bit dirty.

place i stayed that has a washer/dryer that didn't have laundry soap, told me i had to go find some at a store

besides the night shift lady whom we had to hunt down and then help us with our laundry situation

property is very run down, old and some spots like in the laundry room (2nd floor) was very dirty

laundry was clean, and reasonable. room was great bathroom shower curtain has to be fixed.

pool was not packed with guests, weight room good enough to get in a workout, room was quite nice

gym had limited hours and no towels or drinking fountain

pool and small gym were accessible from 6:00 am to 10:00 pm

didn't get breakfast this time.

breakfast options and laundry facilities

the laundry facilities were clean 2 reg washers & dryers

the gym was horrible, it was moved next to the laundry room with a small flood style fan to circulate

good laundry room

facility had guest laundry which was very helpful

no supplies smells like weed 24/7 breakfast was horrible food area was disgusting room was over laundry room

no laundry room

tv did not have many channels no laundry' room

breakfast was advertised, but not served, wifi was spotty

breakfast was good. the room was clean and spacious. the woman at the desk was kind and helpful.

the hallways were not air-conditioned and i was across the hall from the laundry room

the paths out the doors to cars should be shoveled before a path to the pool

i also was on the first floor, by the pool, and you could hear kids running back and forth

parking was a bit of a task but it wasn't an issue.

pool area

when we arrived, we were told the outdoor pool is under construction

it does depend on how the customer above you heavy walks :-) spa is in another house

outdoor dining, incredible staff, comfortable room, spa treatments and poolside cocktails all made for an

that full room service could be accommodated instead of using take out containers and single use cutlery

everything! the spa is especially nice. lovely grounds.

the towels and linens were actually clean smelling good and fresh, not stale like old laundry or smoke

i liked that there is a laundry room for guests, spa, pool and basketball courts

laundry (washer & dryer) were available for use taking 30 minutes per cycle, required quarters ($1

nice pool, gym & laundry

nice pool, gym & laundry

parking garage was nice but no surveillance made me very uneasy

too), you can t pay for those chargers in the garage)) but, you have charging stations on a parking lot

i only spent one night ,i didn't get time to use the gym.

no pool in building and breakfast was not that great

only dislike, which is really only an issue of convenience, was the pool/hot tub and restaurant they offer their

bugs, laundry was dingy, called about a bug being in bed

the pool!

the parking lot was full when i arrived at 5pm to check-in

very friendly and accommodating staff, very clean facility and pool area, room was perfect

the pool was great for children and the lobby was very inviting and relaxing

no laundry soap for sale in laundry room!

the guest laundry was not working

chose this over springhill suites because of the pool and bar areas so we could socialize a little more outside

because of covid-19 no restaurant, breakfast available...

the staff was great and the pool

and a hook for your laundry bag

the laundry room was unbearly hot. ran out of tp one day.

i was there with my family including yound kids and i ensured that they weren't loud

enforce the mandate wearing of the masks inside wasn't being cleaned after the large groups of kids where in

the only thing that i didn't like was that they only had an outdoor pool which was closed .

there were laundry machines

looked like the laundry just got done

place smell bad and other guest were loud.... laundry is not clean

early check in

that it s a pet friendly hotel

laundry room was adjacent to front desk

not all rooms have a microwave, so you need to use the one in the laundry

the parking lot had a few run down trucks and cars in it

very poorly cleaned. hair everywhere, human and pet.

by truckstop, diesel smoke and noise pot smokers in the parking lot and sketchy

laundry was always closed when we called

breakfast was disappointing, no hot food other than waffles, out of raisin bran and yogurt which

i like that they have smoking rooms and staff are the best

i thought that breakfast was included

were people next to the room smoking when my location was supposed to be in a non-smoking area

i enjoyed everything about the property-its location, facilities, laundry room, and breakfast.

they had a laundry room, which came in handy

only one washing machine in laundry room for the entire building

laundry room

laundry, ice machine, and gym closed(water damage) or broken

laundry was lost or stolen, nothing was done about it and then they lied when i opened a case with

no laundry facilities

there was no pool

location advertised they were pet friendly

the ac and wifi didn t work

had to go to the laundry room and pick them up ourselves

me room next to laundry room and did not change it for the next day

was very loud in our room we were right across from the laundry room and so close to the lobby that we could

they were outside the hotel's laundry room and made it difficult to walk through the hallway and they were

the laundry room was a great addition

s , laundry ext

location, outside property with grills, laundry facilities

parking by door laundry right off highway

laundry room was broken, which was the 1 reason i booked the room

location. well maintained proprety. laundry facilities.

the website it says breakfast and laundry

staff especially the laundry lady, all of the housekeepers and front desk personnel

domewhete else that had breakfast and laundry

she said no towel and brought me to the laundry room where i was told there was no extra towels in the entire

but they still have the big room but its empty free coffee only one washer and dryer in laundry room drier

coin laundry

place felt cozy and clean, there was breakfast in the morning and a bar at night, a well equipped gym and the

the rooms are spacious, especially for a family with kids

very clean served breakfast

the suite was nice for 5 people swimming pool was nice for kids employees was very friendly

nice onsite self-serve laundry

locate as it is behind a sister property, springhill suites, and one must navigate through their parking lot;

(thanks a lot to akeem davis, i truly appreciate it) breakfast was great

breakfast is excellent!! the staff in the dining area are most helpful.

location and the parking are excellent

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

breakfast is good very clean

the hot tub (spa) or pool were working

pool was not heated and not inviting with children splashing and screaming. spa out of order.

she was extremely friendly, bringing coloring pages for our kids and always willing to check for alternative

the hotel had laundry as well, which was great after two weeks on the road

there was a laundry room alongside having a mini fridge and microwave in your room

we had to wash our laundry and they had a coin service which we did not find at any other hotel we stayed at

they searched the room twice and went through the laundry by hand to help me find it

very comfortable bed. super clean and spacious rooms. great breakfast.