great location right in the middle of town. the rooms were clean and spacious. the pool was ok.

they have a nice bar and the breakfast wasn't bad at all

quiet, even though we were up against the parking lot

we used valet parking and that was efficient, however, there was not very much parking

i ended up getting wipes from the hotel gym to wipe down the sticky dresser tops and get the hair out of the

no laundry facilities on site and no continental breakfast even though some websites indicate these

smells like smoke because they do have smoking rooms

room was non-smoking but stank of smoke....:(

provide secure wifi. the smell of the carpeting. lack of breakfast. not much more to say.

parking was next to entrance and manager did help with bags

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

had an exercise room and a laundry room to use also

gym was poorly organized and beastly cold

my dog had us in a pet room which wasn't in the best shape

near highways and one thing weekends breakfast should stay open till ten am

i like that there was a guest laundry facility on site

be residence for some, kids unattended/running in hallways

3) there is no kitchen

walls and sealing, we could hear someone above walking around all night long, kids crying hallway, and a

pet friendly

staff members disrespected me in front of my kids swearing knocking on the door very rude never

the bar next door

location, pool, close to shopping and several dining options. nice, cleam and quiet rooms.

usually are very friendly and enjoy making friends at the pool

there very nice staff and lots of things to do fire pit bar dinning and swimming

the laundry carts were in the way of the doors

friendly kitchen staff, very attentive and helpful too

wifi was weak and was totally out for a day

it was quiet. rooms clean and tv and wifi worked

gym exercise bike was broken

hotel smells really good, affordable laundry that works great

they have a laundry and machines are reasonably priced

clean facilities, free breakfast, and the vending machines and laundry facilities are very

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

expensive to do laundry but the machines all work and actually hold a large load of laundry

had to ask staff to clean the laundry room snd washer before i could use it

social service residents took up entire laundry for entire weekends

laundry on site

dirty all rugs were never vacuumed the vending area in the laundry area was filthy never saw stuff wiping down

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

the only bad thing i have to say is that their laundry facilities were not working.

good price, self making pancake machine,late check out,very clean property and plenty of secured parking

was confoetable and give us breakfast. the parking good and free.

laundry room old and was surprised machines only took quarters- also very out-of-date

love tea and coffee service laundry is great

laundry facilities could have been in working condition

desk did not have quarters for change for the laundry

parking limited

was told it probably got wrapped up with the rest of the linens and sent to the laundry, impossible as it was

the laundry on the same floor

room was spacious and clean, having a kitchenette is always a added bonus

the free breakfast was great, several choices and well set up

the pool was a bit over coronated but acceptable considering the public use.

room clean, like guest laundry, staff friendly

the pool area and pool was very nice and clean. the gym was as well.

the pool area was clean and well maintained

it was clean an breakfast was great

breakfast was great, the room was beyond clean and the entire hotel was spotless

the bar closes 10pmud83dude15

air conditioning in the gym was not too good

was cold -first room smelled of smoke -pet friendly means barking dogs and dogs running loose in hallway -booked

a grab bar would have helped immensely

bar had draft beer assortment along with bottled

location, laundry facility

room was large, clean, the lobby gym and pool area were very clean

loved everything about it so big beautiful clean rooms the pool was great staff was great will be back again

pool was open and the kids enjoyed using it

kids had a blast using the

convenient, coin-op guest laundry

the breakfast a little longer one of the days for my family and another family since we had kids

have gym and pool

slightly crowded at breakfast, some parking spots far from check-in, pool was closed at the time

very comfortable, clean and great breakfast.

location, kitchener, laundry facilities and staff

that the pool was open, clean rooms, good customer service

we were well satisfied. the breakfast was excellent.

nothing major just that the pool was closed

clean, great location, helpful staff, free wifi, free parking, pet friendly, and an awesome free hot breakfast

laundry bag or pad and pen in the room

they have laundry onsite, we didn't need it this weekend, but that's good to know

suggest that move the ice machines on first floor out to make it a laundry room

so i just walked to the laundry/room service room and grab towels

laundry bag or pad and pen in the room

the laundry facility was very good too

laundry could have opened earlier

laundry room was not well maintained

the property had a laundry facility

the front window to the parking lot had 3 long cracks that had been

pushed up against the wall and very cramped to walk between the two beds laundry equipment was broken

vending machine along with ice and laundry

late night activity around the laundry and vending machine. drug activity

official especially the management they were always fair they work with you with payment onsite laundry cool

-paid/laundry and vending room

they wont give you a laundry bag after asking 10 times

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

the gym said it was open until 10

the staff, tv selections and wifi reception was decent.

the wifi was awful always kicking out

only laundry was broken but accepted money

loved the laundry facilities and room

laundry not working and not enough washers and dryers the facility only has 1 of each on one floor

was excellent, and the workers were very polite and especially the woman who sets up the breakfast

lost a half hour of pool time.

however if you choose to do laundry the hotel does not provide required change to use their

free parking, in room wifi. flat screen tv nice.

parking does get packed

the ppl next to me and asked for another room they were just loud and screaming they had little kids

we able to go back into the room the alarm was still on and didnt go off until 7am me and my kids got no sleep

we had a great server at the bar who was on his first shift ever

later they held the pool open 15 extra minutes, bless their heart so i could relax after a 5

comfort (loveseat), safe and secure parking and neighborhood .

elevator didn t work .. kids were out if control in hallways

kids were partying all night and the staff wasn't very responsive in fact they knocked on my door

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your

the laundry room was clean and very useful

so just the bathroom was my main pet-peeve and also the carpet

no salt or pepper in the kitchen

full kitchen, huge bed, huge bathroom, living room

the laundry room was unbearly hot. ran out of tp one day.

and a hook for your laundry bag

the only thing that i didn't like was that they only had an outdoor pool which was closed .

requested early check in and it was honored, very much appreciated

a kids cereal, muffin, milk and yogurt if it was even available

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

there was some vandalism to vehicles in the parking lot, first night there was a vehicle with a broken window,

didn't realize i booked a room with one king bed and we are a family of two adults and two kids

room & breakfast

breakfast is good very clean

there were laundry machines

looked like the laundry just got done

place smell bad and other guest were loud.... laundry is not clean

wifi is an extra charge, no microwave or refrigerator, no coffee in room

very comfortable place to stay with your pet at a great price. would recommend

pool it seems bigger but it was too small

location. bar food was good value

pool was closed but i understand why

no breakfast, no pool & no fitness center ud83dude1e

sink was clogged in bathroom. gym is not very well appointed.

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

laundry washer and dryer was dirty

sauna was broken and very small laundry room

the gym is available 24/7 which is convenient when you have a jet lag

kitchen and laundry facilities

pet friendly, good location (safe area, near interstate), kind staff, facilities on site (gym, laundry)

there was a laundry facility onsite which was convenient

terrible noise from laundry till 12:39 p

also the parking lot filled up pretty fast and there were trucks parked in non parking spaces

i booked two rooms for my husband, myself and the kids

kids allowed alone in pool

lovely and clean! great customer service. pool water and room was perfect temperature

love it the kitchen in the room is awesome

even the kids said they enjoyed the stay, the pool, and they mentioned how fast room service was when they

no solutions given as guest started laundry at 4 a

wanted to do laundry but dryer was broken, lots of friends sitting at bar when we walked in very loud bartender

the front desk at 7 pm, they said there all out of towels, that i can come in the morning when laundry is done

high traffic area, right next to the elevator and laundry room so it was very noisy

terrifying my kids

the only thing i missed was laundry facilities

no laundry facility. towel service every other day unless you made a special request

was no reliable wifi connection

didn t have breakfast, but light supper menu was great!

and the gym was a disaster

one washing machine out of order in laundry room

laundry room exceptionally clean

we also used the laundry room, which was very convenient and efficient

the room was great, pool was alittle cold but none the less a great stay over

breakfast was good with a nice variety to meet different ages taste and wants

no laundry bag in room

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

we loved the size of the room and the breakfast.

the complimentary breakfast is good

gym near pool was clean and appreciated

yes, the laundry room by our wall and being used at 7am while we're resting

to overpay for laundry detergent only to see that the machines were quarters only

staff was nice and accommodated early check in at around noon

wifi wasn't working in the building for 2 days

pool was clean and warm

no breakfast, no laundry bags in room, heavy odor of stale cigarettes and pot smoke.

i liked that i could do my laundry, the room was clean and up to date

parking right by the room was a plus and no steps

wifi is sketchy.

wifi was not very strong

i ordered room service. it was in plastic napkins, plastics holder.

pretty lobby, restaurant on site, pool and starbucks

also disappointed there was no room service for breakfast, only dinner room service

the hotel was clean and the pool was inviting

we booked to break up the journey for the pool and the pool was incredibly overcrowded by 30 kids plus their

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

free parking, laundry, and a bar attached to it!

beds were comfortable, rooms were clean, breakfast was delicious

pool

the wifi was also a bit slow

bugs, laundry was dingy, called about a bug being in bed

the pool and gym areas were adequate

the food at the sports bar and service was excellent

friendly staff, nice gym, perfect breakfast

was incorrect they helped straighten out my reservation - the hotel had a great gym and pool facilities - the

if i had to say something- it would be you need to use the pool next door at the double tree.

but in garage doesn t work internet (no wifi too), you can t pay for those chargers in the garage)) but,

the price the breakfast was sufficient

one other thing that would be nice was if the hotel had it's own pool and didn't have to share with the

i like the fact that the rooms were clean, access to a pool, hot tub, and breakfast.

also not being able to do laundry on site same day is a little annoying

very unfortunate for the price that the hotel does not offer any type of breakfast offerings or room service

a single bottle of water is charged... for a luxury hotel.. no room service

they didn't give us one of the king deluxe rooms with fireplace

room service and restaurant was closed

the loft room was incredibly spacious and comfortable and the kitchen was well-equipped

the huge room and fully equipped kitchen. friendly staff

breakfast could be a bit more imaginative but was fine, overall

i like the complimentary breakfast

great breakfast buffet offerings

lost some point because of the laundry room

had a laundry room available

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

the laundry room is still out of service

close to rail & buses not far from city centre laundry facilities

the pool and gym

free breakfast

and pillows very comfortable breakfast excellent front desk and shuttle were very helpful -excellent bar was

restaurant for dinner and breakfast was very good.

the facilities were also great the gym an pool were spectacular my family enjoyed their time visiting an it

breakfast was delicious

i went to breakfast and then told front desk the shower was broken

breakfast and location

breakfast was very good

the breakfast was great

old tv- included continental breakfast was lacking' little to no food available - stated it was 1 mile from

it was new years eve and all, but when we woke up and went to the elevator to go down to get breakfast there

of marijuana when i went for breakfast in the morning and shower curtain was torn which permited water to go on

bed was very comfortable, continental breakfast was no good, staff was exceptional

said breakfast online but there was none

staff had bad attitudes was not able to give me any new towels or rags said they needed to wash laundry but i

the company should offer cheaper service to guest that is there more than 3 days, maybe give laundry tokens at

the dryer in the guest laundry room tore 4 of my

in addition, it would have been nice if the detergent was available in the laundry room instead of 4th floor

hallways had a lot of dirty laundry all over floors

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

smoking room

the entire building smelled like smoke despite my room being a non-smoking room

location not that great, some shifty characters in parking lot at night

accommodating attentive staff, clean room, basic amenities, great parking, quiet neighborhood, price/ value -

the dryer neverworked right in the laundry too few laundry facilities

no hot water, no channel guide, no functional wifi, creaky bed, etc.

and excellent wifi services

the room was booked as non smoking

are smoking rooms, parts of the hall smelled like smoke

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

i asked for a smoking room and the room he rented put to me had a non-smoking sign with a ashtray inside the

i did ask for a non smoking room

cockroaches, broken glass, dirty rooms, drug dealers, car caught fire in parking lot.

biggest thing is that this non-smoking room has a residual smell of smoke

cleanliness, decent size room, guest laundry

guest laundry room should have a sign not to leave laundry when done , be considerate of others that need

very clean place, and space enough for family with 2 kids

i didn't like the fact that i had to pay 100.00 dollars for my pet until i got to the hotel.

nice and clean. breakfast was good.

not give us pillows because laundry staff was not there, all doors in room were difficult to close and open,

location price breakfast gym

also, this is a pet friendly hotel, my daughter's dog was not the only dog in the hotel, however, the staff

need to be kept clean ( spilled water, pills dropped), room service was not done for 2 out of 7 days

there spa was a cold jacuzzi in the pool room

it was also close to the hotel laundry (or some kind of hotel work area) and there was alot of talking outside

breakfast was great. and we loved the pool and gym!

well appointed rooms. good breakfast

kids with not supervision, horse play, music

everything was clean the rooms were nice and presentable pool was great for small kids.

didnt like how small the gym was and that the stuff in there didn't work

specifically for pool and hot tub for kids, but was not open due to lighting issues

kids running and yelling in hallway saturday night until 12am!

they have a great set up for usage of pool and fitness center

the pool was great

the hallway outside was squishy wet (from the laundry room)

once we brought piled up used towels to hotel laundry

the room had a slight tinge of dirty laundry on a hot summer day

i had to purchase a vacuum to clean my suite even the laundry washer was nasty

pool was slimy with the hot tub, not working at all, and the gym had an overwhelming cat urine odor, making it

extremely friendly and helpful staff. beautiful property with a great outdoor pool.

horrible service probably due to staffing issues with kids back at school and the fall out from the pandemic

staff, good breakfast included in the price of the room, nice walking area outside the

tons of parking & not far to go for restaurants or shopping

not staffed at bar on thursday

we did pick a bad day since there was a bus of kids for playing sports so didn’t get to use it

pool and jacuzzi were warm and made the stay so much better

use the pool or hot tub because there was too many kids in it

indoor pool, coffee in room, nice size bathroom.

pool is open, but you must reserve ur time time slot

much for the kids to do

the room was beautiful and roomy, the people were friendly and the breakfast was good.

protocols were followed with covid wearing masks, disinfecting also the rules for the use of the pool signing

no pool or hot tub access

was a leak uber the kitchen sink, and the pool is small so it felt crowded with only a few people in it

the dining room is very nice and the bar area is also very nice

the breakfast provided was very nice and enjoyed the beautiful atrium room

breakfast was also excellent

the breakfast was excellent; the bed luxurious. beautiful spot.

the bar is a welcoming spot at the end of the day

everything was good, the view and missing breakfast were minor.

very nicely equipped suite with good kitchen facilities, ironing board and hairdryer

loved having a kitchen, and the hotel is close to ever single store and amenity you could imagine, including a

pool, grounds were in good shape, tennis option,

a good range of breakfast options

took good care of us great breakfast - with fresh fruit and cooked every day beach towels and parking tickets

i felt right at home in this comfy bed & breakfast and would definitely recommend the scranton sea horse inn

breakfast was great. room was perfectly appointed

contactless check-in was smooth; michael is very responsive; off-street parking very convenient; the room and

it had swimming pool the sign needs to be a little bigger and a little expensive for the week day wish the room

the fireplace was amazing, we kept it on all night

the room was beautiful, very clean, and the bed was so comfortable fireplace and the ocean view was breathtaking

staff is so friendly and the room was beautiful and clean. we loved the fireplace most of all.

room service

our room 407 was comfortable with a fireplace and a nice walk-in shower

location, useful facilities (laundry facilities and microwave in the lobby), and most importantly the staff are

the employees were very helpful. there was a self laundry, with provided detergent.

excellent laundry facilities - fast dryer which saved us hours

access to bar and restaurant times not suitable to needs

the proximity to yale's gym was the biggest asset for me; however, the bistro food quality was excellent and

&no guest laundry

no room service; irregular laundry service

the location was great, our room was nice, and i took advantage of the great hotel gym!

be better to add a rowing machine to your gym, and move it to a floor with a window, as it is a bit cramped

as per covid no bar or resturant available .

staff did not tell me about the laundry, which would have been useful

comfy beds, great rooftop bar, and access to a free laundry room (came in very handy during our stay)

bath tub tiny. they messed up our room type then needed 20 minutes to fix. gym is fair.

the kitchen in the rooms are super useful too

location, cleanliness, smelled amazing, the gym was fantastic.

and i loved having access to a guest laundry

handy on-site laundry facility

guest laundry room works pretty well

it was a huge bonus for us that there was a guest laundry

was a guest laundry which was useful

place i stayed that has a washer/dryer that didn't have laundry soap, told me i had to go find some at a store

elevators were broken for awhile, but the worst part was the over-powering laundry smells (fabric softener

besides the night shift lady whom we had to hunt down and then help us with our laundry situation

ordinary breakfast, the laundry is a little bit dirty.

property is very run down, old and some spots like in the laundry room (2nd floor) was very dirty