no dinner buffet. more onsite laundry machines.

i'm not sure if there is a shortage of laundry staff or if the hotel just needs to purchase more towels

no laundry bag available

temperature was not quite pool friendly

location, gym, free breakfast.

also we were in the room next to the laundry and didn t, t know but couldn t, understand the intermittent

good breakfast at a reasonable price, helpful and friendly staff, laundry facilities were convenient

king suite was a good size with two separate rooms: kitchen/living room space plus main bedroom

outdoor patio, gym. just easy access to everything.

wifi was a bit confusing to figure out and breakfast wasn t offered.

scared the poor people that was already in the room so then he gave me another room and it had a kitchenette in

poor wifi service

the fact that the bistro closed so early, bar was open till 11pm so we had to grab a snack there

2 small children and grandparents enjoyed the pool time!!!

kids playing hockey in hall until 945 on first night

we used the paid guest laundry facility which is very convenient (one of the washers was broken but it was not

very good location and the laundry room and rooms with kitchenette are convenient

great pool and work out room. bar, breakfast - excellent. very nice!

pet policy here leaves a lot to be desired

clean, updated, free breakfast, room had extras like kitchen area.

laundry facilities was clean

it smells like marijuana the dryers for laundry don't work

the only thing was the dryers in the laundry room, it did not dry the clothes.

there is a laundry room in the facility which is very convenient to have

the initial room i was given was a bit noisy due to being very close to the back entrance and laundry room

the gym was horrible, it was moved next to the laundry room with a small flood style fan to circulate

having a laundry room is a plus when traveling

the laundry facilities were clean 2 reg washers & dryers

facility had guest laundry which was very helpful

breakfast options and laundry facilities

the guest laundry was not working

no laundry soap for sale in laundry room!

i utilized the pool ,gym and the restaurant with my family

we enjoyed our time in the outside pool!!

everything's first class. very pleasant. i enjoyed the breakfast in their dining room.

the laundry room was a great addition

they were outside the hotel's laundry room and made it difficult to walk through the hallway and they were

was very loud in our room we were right across from the laundry room and so close to the lobby that we could

me room next to laundry room and did not change it for the next day

had to go to the laundry room and pick them up ourselves

laundry room was broken, which was the 1 reason i booked the room

parking by door laundry right off highway

location, outside property with grills, laundry facilities

s , laundry ext

location. well maintained proprety. laundry facilities.

nice onsite self-serve laundry

the outdoor pool and grill are amazing, as well as the large rooms with kitchenettes

that it rained on the day that i really want to get in the pool

to covid-19 our breakfast was a brown bag selection which had a great variety

(thanks a lot to akeem davis, i truly appreciate it) breakfast was great

coin laundry

the suite was nice for 5 people swimming pool was nice for kids employees was very friendly

none of the wifi was connected to the tvs so we couldn't watch netflix or anything and they had like 15

there is a bar and restaurant open for dinner every night

kids were running all threw the hallway

but they still have the big room but its empty free coffee only one washer and dryer in laundry room drier

then on my second night of my stay i wanted to do a load of laundry

domewhete else that had breakfast and laundry

staff especially the laundry lady, all of the housekeepers and front desk personnel

she said no towel and brought me to the laundry room where i was told there was no extra towels in the entire

laundry was always closed when we called

we got the room but it was a smoking room and it smelled of artificial cleaner

the manager suggested i park on a side street

the room was not very clean, the bed had bugs, no wifi

breakfast was disappointing

no laundry facilities

laundry was lost or stolen, nothing was done about it and then they lied when i opened a case with

oh, and there s no pool but a very nice jacuzzi that opens at 6 am if you want a moment to yourself

the ac and wifi didn t work

terrible parking situation

only one washing machine in laundry room for the entire building

they had a laundry room, which came in handy

laundry, ice machine, and gym closed(water damage) or broken

laundry room

i enjoyed everything about the property-its location, facilities, laundry room, and breakfast.

not all rooms have a microwave, so you need to use the one in the laundry

laundry room was adjacent to front desk

the parking lot had a few run down trucks and cars in it

very poorly cleaned. hair everywhere, human and pet.

wifi was very slow and would disconnect regularly

the hallways were not air-conditioned and i was across the hall from the laundry room

staff was great, from check in to the bar tender, everyone was professional and friendly.

my son enjoyed the pool

the outdoor pool it felt like the hotel was new and beautifully designed very modern room was clean and

nice pool area

laundry (washer & dryer) were available for use taking 30 minutes per cycle, required quarters ($1

i liked that there is a laundry room for guests, spa, pool and basketball courts

the towels and linens were actually clean smelling good and fresh, not stale like old laundry or smoke

nice pool, gym & laundry

gym could do with some more equipment, and too much chlorine in the pool to our liking

there was a laundry room alongside having a mini fridge and microwave in your room

we had to wash our laundry and they had a coin service which we did not find at any other hotel we stayed at

they searched the room twice and went through the laundry by hand to help me find it

the hotel had laundry as well, which was great after two weeks on the road

the large room, complimentary breakfast, the room rate and pool!

the dryer in guest laundry room was not working.

myself and my kids planned a 2 night stay, so i had food for them to eat for the entire time

the staff clean fitness room kids had fun food was good comfort

disposable plates and forks at breakfast. this cannot be the standard in 2022.

the gym was nice

laundry was clean, and reasonable. room was great bathroom shower curtain has to be fixed.

shower head wasn t working in the new room and wifi was very poor

property is clean and it has parking available

didn't like breakfast

breakfast was awesome

no laundry room

tv did not have many channels no laundry' room

no supplies smells like weed 24/7 breakfast was horrible food area was disgusting room was over laundry room

wi-fi and poor breakfast

i did not eat breakfast. i could have had a sitting chair in room.

location, useful facilities (laundry facilities and microwave in the lobby), and most importantly the staff are

excellent laundry facilities - fast dryer which saved us hours

the employees were very helpful. there was a self laundry, with provided detergent.

the environment is great for family especially for little kids

breakfast was wonderful

staff did not tell me about the laundry, which would have been useful

comfy beds, great rooftop bar, and access to a free laundry room (came in very handy during our stay)

i loved the kitchen in my room, as well, with good dishes and glassware, espresso machine

spot to stay if visiting yale, choate or any of the surrounding schools with great downstairs bar and restaurant

i traveled with my 10 year old and the staff was very kids friendly

was a guest laundry which was useful

customers can do laundry juat at 7 floor that's so thoughtful

handy on-site laundry facility

and i loved having access to a guest laundry

onsite laundry is a great ammenity

&no guest laundry

no room service; irregular laundry service

no room service; irregular laundry service

we also enjoyed cocktails and a light meal at the rooftop bar &

the location was great, our room was nice, and i took advantage of the great hotel gym!

ordinary breakfast, the laundry is a little bit dirty.

guest laundry available, coffee provided all day breakfast available as well, i enjoyed the many seating

elevators were broken for awhile, but the worst part was the over-powering laundry smells (fabric softener

hour power outage, so we were unable to use the laundry facilities at the hotel (no warning when we booked, or

place i stayed that has a washer/dryer that didn't have laundry soap, told me i had to go find some at a store

not give us pillows because laundry staff was not there, all doors in room were difficult to close and open,

pool and hot tub, but very restricted hours so not practical to visit/use unless you're staying

wifi for the tvs and all our devices was terrible

indoor pool is permanently closed, tiny window in room

room was next to the gym and i could here people working out

cleanliness, decent size room, guest laundry

guest laundry room should have a sign not to leave laundry when done , be considerate of others that need

nice and new. clean. decent breakfast. nice desk staff.

good breakfast, clean room and good location.

very clean, staff friendly, breakfast good, room was great

i needed to do laundry and the dryer was not working but the young woman at the front desk put my clothes in

lack of parking

clean room, good parking, nice breakfast.

no parking for trailer

parking was a nightmare, carpet was filthy throughout the halls and ripping and tearing

tv, wifi, and phone were all in some state of disrepair, and the staff's solution was to give us a

was great pool was ok it was great that i was able to bring the grandkids and have a wonderful two hours

handicap parking was full of non handicapped cars for a party they were hosting

the space was nice, as was the gym

the spa tub did not drain well during the shower, so we did not even get to use the jacuzzi, plus

the dryer neverworked right in the laundry too few laundry facilities

wifi wasn't spectacular.

the parking

carpet and you can still get the smell of old smoke from smoking days but then i have a very sensitive nose

clearly there are people living there. lots of people hanging around in the parking lot.

was no comforter, no extra towels (i asked about both and she even took me into their laundry facility to show

no laundry (despite advertising on booking

i was a little disappointed that there was no laundry facility on site

the free breakfast is pretty simple.

parking lot had some trash and a broken bottle i had to pickup.

not laundry facility

right off the highway plenty of parking friendly staff

very close to stores restaurants and highway. good price and very good breakfast.

parking lot did not feel secure do to poor lighting

clean service was good. accommodated early check in

i liked that i could do my laundry, the room was clean and up to date

no breakfast, no laundry bags in room, heavy odor of stale cigarettes and pot smoke.

wifi was poor. kept losing connection.

but i believe the issue was with my laptop, not their system as my phone had no issue with the wifi

it was clean and had enough parking

no solutions given as guest started laundry at 4 a

wanted to do laundry but dryer was broken, lots of friends sitting at bar when we walked in very loud bartender

the front desk at 7 pm, they said there all out of towels, that i can come in the morning when laundry is done

high traffic area, right next to the elevator and laundry room so it was very noisy

parking was also limited, but the front desk was helpful and removed the barriers so we could park