social service residents took up entire laundry for entire weekends

dirty all rugs were never vacuumed the vending area in the laundry area was filthy never saw stuff wiping down

had to ask staff to clean the laundry room snd washer before i could use it

laundry on site

expensive to do laundry but the machines all work and actually hold a large load of laundry

laundry facilities could have been in working condition

laundry room old and was surprised machines only took quarters- also very out-of-date

love tea and coffee service laundry is great

desk did not have quarters for change for the laundry

friendly, helpful front desk staff helped with directions to a sports bar and a grocery

the only bad thing i have to say is that their laundry facilities were not working.

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

breakfast was good and the pool is small but heated and plenty of room for a soak or for the kids to hang out

and professional the atmosphere was comfortable the pool was nice

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

they have a laundry and machines are reasonably priced

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

clean facilities, free breakfast, and the vending machines and laundry facilities are very

hotel smells really good, affordable laundry that works great

the laundry carts were in the way of the doors

kitchen in my room didn't provide dish soap so i could clean my dishes

staff and the king size suite was tiny with a living room the size of a closet and fireplace was as big as a

husband said breakfast was great too

the hotel has an indoor pool, gym for working out, offers wifi and has parking

called before arrival to request early check in

bar had draft beer assortment along with bottled

air conditioning in the gym was not too good

that there was no continual breakfast. and kids were playing in the hallway.

a grab bar would have helped immensely

convenient, coin-op guest laundry

great breakfast

super bright parking lights shone into the room at night and there were no blackout drapes to pull all the way

it's my daughter's 6th bday and my three kids were really looking forward to the pool to the point that they

free parking and the breakfast had bacon

location, kitchener, laundry facilities and staff

nit enough parking.

location, kitchener, laundry facilities and staff

to covid no access to pool, gym, and hot breakfast

breakfast had many options, the staff were great, and they hustled, my only advice is to work on

location, laundry facility

other guests littered the parking lot! staff handled it as fast as they could though!

pet friendly

bar area and staff were very accommodating and enjoyable

and to be able to use the pool was a plus because if vivid the pools weren t allowed to be used so i really

i like that there was a guest laundry facility on site

the staff was polite. parking lot well lit.

terrible wifi

never ever take your kids to this place i had to leave early in the morning because the smells are so bad

liked that they offered a continental breakfast, though i did not participate

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

had an exercise room and a laundry room to use also

the hotel is not truly pet friendly as described. the linens were all stained.

close parking

there is no much time fir breakfast

the parking was

no free breakfast for the kids.

the pool

had an issue with lack of sleep after 1st nite due to some kids running up and down hallways all nite n then

i loved the pool. the rooms were clean and the bed was very comfortable.

no laundry facilities on site and no continental breakfast even though some websites indicate these

like a casino when you aren t in the smoking section

being able to get a smoking room was nice

like the location, very close to my work and there was always parking available

provide secure wifi. the smell of the carpeting. lack of breakfast. not much more to say.

$20 per night for free wifi (how can it be free if you are paying a destination fee

parking was difficult

the gym was pretty good and well kept

they have a pet tub by the pool

gym is from the last century

wanted to do laundry but dryer was broken, lots of friends sitting at bar when we walked in very loud bartender

the front desk at 7 pm, they said there all out of towels, that i can come in the morning when laundry is done

high traffic area, right next to the elevator and laundry room so it was very noisy

no solutions given as guest started laundry at 4 a

the pool was amazing, room clean and staff very friendly

they also had kids, little ones in the not working hot tub

1 elevator so sometimes you had to wait; because there are kitchens, hallways can smell like

breakfast and customer service

had a large burn hole in the coffee table, gas fireplace didnt work

we did not like the surprise pet charge of $100

and a hook for your laundry bag

the laundry room was unbearly hot. ran out of tp one day.

i was there with my family including yound kids and i ensured that they weren't loud

the room,bed , pillows and the pool

the pool was great had so much fun with

looked like the laundry just got done

there were laundry machines

place smell bad and other guest were loud.... laundry is not clean

very comfortable place to stay with your pet at a great price. would recommend

(it is one of the few motels that do accept pets, though

no laundry facility. towel service every other day unless you made a special request

the only thing i missed was laundry facilities

so easy to get to our room clean great breakfast!!

t like, the no one tell me anything about charging for the parking also taking a few deposit not

were there during a snow storm, so i loved the fact that they had a restaurant and a bar in the hotel

one washing machine out of order in laundry room

laundry room exceptionally clean

we also used the laundry room, which was very convenient and efficient

the room was so nice the kitchen area was a plus !!! the pool was very nice as well.

gym temperature was set to 73 degrees which made it a bit too hot while exercising

i liked that i could do my laundry, the room was clean and up to date

no breakfast, no laundry bags in room, heavy odor of stale cigarettes and pot smoke.

wifi is sketchy.

of the room and room facilities, ease of parking, the motel has a considerable distance from the main road which

only area that i have observed that could stand room for improvement is that the parking area could use more

however if you choose to do laundry the hotel does not provide required change to use their

some reason somebody was smoking in another room and it penetrated the cigarette smell in our room from the

it was a spacious room. comfortable for my kids.

smell bad like smoking need more cleaning the people the work there need more customer

parking

was told it probably got wrapped up with the rest of the linens and sent to the laundry, impossible as it was

the laundry on the same floor

bed was comfy. loved the kitchenette!

the staff was really friendly and helpful, and breakfast was amazing.

when hotel is fully booked, kitchen needs additional help.

room clean, like guest laundry, staff friendly

breakfast, parking, staff, room.

excellent location, clean, quiet, hospitable and plenty of parking.

no access to da pool but otherwise great stay

chose this hotel for the location and the ev charger

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

very clean nice size pool for the kids and the breakfast was great

we couldnt enjoy the pool with our kids bc there were about 20 kids in the miniature poor acting like wild

didn't realize i booked a room with one king bed and we are a family of two adults and two kids

fantastic irish bar attached

laundry room was not well maintained

the property had a laundry facility

the laundry facility was very good too

laundry could have opened earlier

very poor to no connection wifi

laundry not working and not enough washers and dryers the facility only has 1 of each on one floor

only laundry was broken but accepted money

loved the laundry facilities and room

black out shade even with the double layer in the window, it still let in too much light from parking lot

was excellent, and the workers were very polite and especially the woman who sets up the breakfast

bugs, laundry was dingy, called about a bug being in bed

also, there is a shuttle that will take you anywhere within a 5 mile radius

ud83dudc4f ud83dudc4d front desk and bar staff members were very friendly and helpful

nice swimming pool and gym room enough big and clean staff amazing

gym, pool and bar area

plus, it s important to know they have ev chargers (level 2)

breakfast was great but the selection wasn't what i've seen at other hotels

parking garage was nice but no surveillance made me very uneasy

the breakfast was cheap and nasty if they did better on that this would be the perfect hotel.

only dislike, which is really only an issue of convenience, was the pool/hot tub and restaurant they offer their

the bar and restaurant are open only wed to sunday. i was there on a tuesday night.

breakfast bar was great the bacon, home fries and waffles were all great even the peach drink

hotel room was not 7 star cleanliness.missed having cocktails because bar closed 30 min early.

location, breakfast, cleaniness

i went to breakfast and then told front desk the shower was broken

the dryer neverworked right in the laundry too few laundry facilities

wifi connected easily and was, perhaps, the easiest and best connection i have gotten in any hotel

and excellent wifi services

2 miles they allow smoking have smoking rooms, and the rooms smell of smoke - if you want non-smoking, request

large room, good working desk, clean bathroom, good parking.

other than the laundry facilities and the ability to get some breakfast, it's a miss

laundry close to my room

friendly staff, breakfast buffet, laundry

laundry on site

rooms are accessible from the outside, i mean directly open to the parking lot.

laundry bag or pad and pen in the room

laundry bag or pad and pen in the room

suggest that move the ice machines on first floor out to make it a laundry room

so i just walked to the laundry/room service room and grab towels

they have laundry onsite, we didn't need it this weekend, but that's good to know

there was a laundry facility onsite which was convenient

terrible noise from laundry till 12:39 p

kitchen and laundry facilities

pet friendly, good location (safe area, near interstate), kind staff, facilities on site (gym, laundry)

this is the first time we had to request dishes to use in the kitchen of an extended stay hotel

no laundry bag in room

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

pool

loved the beds and pillows, very clean and great breakfast.

very nice hotel with lots of easy parking.

-paid/laundry and vending room

bed was hard & tilted to the side, everyone s laundry was outside room on floors for housekeeping

late night activity around the laundry and vending machine. drug activity

didn't like that we had to go to the laundry room to get our own towels and rags

paid laundry

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

they wont give you a laundry bag after asking 10 times

the gym said it was open until 10

the pillows and bed was extremely comfortable. and breakfast was great

breakfast was fine location was also fine

pool was nice

furthermore, it snowed quite a bit the day before we departed, but the parking lot had not been shoveled out

i think the bistro was falsely advertised along with the pool

pool was closed the lights in the parking lot were not working breakfast could have been a bit

burglary of multiple cars in parking lot made us feel unsafe in the area

cleanliness, decent size room, guest laundry

guest laundry room should have a sign not to leave laundry when done , be considerate of others that need

very clean and comfortable, nice kitchen area

the pool was not heated as we were told. very cold.

needs more nighttime bright lighting in parking lot.

to overpay for laundry detergent only to see that the machines were quarters only

yes, the laundry room by our wall and being used at 7am while we're resting

i like best was the place period it was very beautiful, my kids and families had fun

now the hotel is pet friendly dogs bark

clean , modern mini apartment , pet friendly

not give us pillows because laundry staff was not there, all doors in room were difficult to close and open,

breakfast was very good. parking was convenient.

location price breakfast gym

staff, parking and restaurant nearby, and what made us happy that was a hearty and varied breakfast

the pool was closed

laundry facilities

didn t receive any call so i called back and was told oh yeah we don t have access to the laundry room

laundry room was clean

they have laundry room

kids loved the indoor pool that was open until 11pm

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

laundry washer and dryer was dirty

sauna was broken and very small laundry room

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

free wifi a major plus

the pool closes at 10 but by the time we got there and settled in it was closed.

the pool is nice

later they held the pool open 15 extra minutes, bless their heart so i could relax after a 5

told me i shouldn t have parked near the neighboring hotel(even though i was in this hotels parking lot) they

there were no small cups in the bathroom and no exhaust fan 2) the tub's safety bar was at the wrong end of the

the laundry room was clean and very useful

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your

coffee mate at breakfast and happy hour

the only thing pool is outside but we didn't mind,we enjoy the hotel and breakfast.

full kitchen, huge bed, huge bathroom, living room

unkept lady sleeping in laundry room

no laundry room

pool ,breakfast

location, overall appearance, breakfast was only fair, very noisy, terrible wifi.

i liked everything. it was clean, comfortable, breakfast was good and the parking comfortable.

the pool was nice though

also disappointed there was no room service for breakfast, only dinner room service

well located. great room service. comfortable surroundings.

didn’t like that it was kids in the pool with no supervision and no staff said anything about it i couldn�

location was good for new years activities. pool was great for the kids. room was comfortable.

also not being able to do laundry on site same day is a little annoying

i also liked the wine bar restaurant attached to your hotel

up within a few minutes with a new room key that turned out to be a room with a king bed but no fireplace which

small breakfast, no room service

room service and restaurant was closed

the laundry room is still out of service

had a laundry room available

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

lost some point because of the laundry room

close to rail & buses not far from city centre laundry facilities

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

free parking, laundry, and a bar attached to it!

kids enjoyed all the fresh cookies at check in

very clean, love the indoor pool.

the pool wasn’t tiny so the kids loved that

great breakfast buffet offerings

no breakfast because of covid

the loft room was incredibly spacious and comfortable and the kitchen was well-equipped

the huge room and fully equipped kitchen. friendly staff

from the front desk staff, to the housekeeping staff, to the amazing woman who set up the breakfast buffet and

the facilities were also great the gym an pool were spectacular my family enjoyed their time visiting an it

didn t get to check out the pool but i suggest you do

free breakfast

pet fee

restaurant for dinner and breakfast was very good.

the wifi didn t work either which was great

i asked when i checked in was and told none were available, but the parking lot was virtually empty

the wifi connection was almost non existant

important, the wifi did not work

i got a non-smoking room that smelled of smoke

to extend our stay, they have made it effortless and allowed us to add more days, they also offer laundry, any

was amazing, empathetic and helpful, also easy to book an extended stay , clean, coffee 24/7 , laundry , vending

room was next to a self laundry and people washed and dried their clothes all night long

i was doing laundry the other night and fell asleep

staff nice, breakfast great, location to highway and stores excellent, cleanliness 95% , laundry room nice

laundry, friendly staff

while the breakfast was adequate, bagels and raised donuts each day could vary by substituting a muffin for

the free breakfast consisted of bagels, donuts, coffee, and orange juice and was good enough for us to get a

breakfast not offered

the room was comfy, with all the facilities including good wifi

the staff was very friendly, the rooms were clean and the breakfast had a nice variety

bed comfort breakfast gym pool location

ample parking, a breeze to checkin and checkout

wifi was hard to figure out

large room, nice sunset view, excellent customer service, great breakfast, 24 hour gym

old tv- included continental breakfast was lacking' little to no food available - stated it was 1 mile from

bed was very comfortable, continental breakfast was no good, staff was exceptional

it was new years eve and all, but when we woke up and went to the elevator to go down to get breakfast there

the hotel is dated. needs cosmetic work. no pool gym was closed

they didn't have breakfast or a gym

loud like freight train, 2nd rm had a cockroach( i killed it) 3rd rm was dirty and near the laundry

the dryer in the guest laundry room tore 4 of my

staff had bad attitudes was not able to give me any new towels or rags said they needed to wash laundry but i

the company should offer cheaper service to guest that is there more than 3 days, maybe give laundry tokens at

in addition, it would have been nice if the detergent was available in the laundry room instead of 4th floor

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

was a weird insense smell in the room and burn holes all over the bed spread in our non smoking

accommodating attentive staff, clean room, basic amenities, great parking, quiet neighborhood, price/ value -

drug dealers and addicts wander about and the parking lot is a scrapyard,as cars are broken into with no resistance

sometimes the smell of smoking outside comes in

location, useful facilities (laundry facilities and microwave in the lobby), and most importantly the staff are

excellent laundry facilities - fast dryer which saved us hours

the employees were very helpful. there was a self laundry, with provided detergent.

also adequate and i appreciated the staff's quick response in turning down the temperature at the gym when asked

breakfast was wonderful

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

a group of men in the parking lot were jacking up cars and working on them, right outside motel windows

it is very dirty. the room smells like a bar where everyone is smoking cigarettes.

old and abused furnishings. strong smoking odor in non smoking room. towels stained.

for a room that was supposedly no smoking and no pets that's what it smelled like

no room service; irregular laundry service

&no guest laundry

the location was great, our room was nice, and i took advantage of the great hotel gym!

room service was very expensive we thought.

i missed room service- the prefix meals did not meet expectations

it has a chess board table that my toddler jst loved playing with and a complimentary breakfast that starts at

the bar is great and there s a pool table there as well

beautiful grounds, charmingly decorated, pool surrounded by gorgeous tall trees.

extensive onset activities for a family of four. pool, ping pong, fire pit, restaurant etc

good wifi

comfy beds, great rooftop bar, and access to a free laundry room (came in very handy during our stay)

staff did not tell me about the laundry, which would have been useful

minimally-designed and humungous rooms with a kitchenette

pet-friendly with no additional fees

room was very clean and well equipped (kitchen had a dishwasher, oven, range and nespresso machine) and was very

onsite laundry is a great ammenity

and spacious room, inviting and relaxing lobby, and convenient laundry facility

the fridge and microwave, not to mention ample desk space and coffee table - and the guest laundry

was a guest laundry which was useful

customers can do laundry juat at 7 floor that's so thoughtful

besides the night shift lady whom we had to hunt down and then help us with our laundry situation

ordinary breakfast, the laundry is a little bit dirty.

elevators were broken for awhile, but the worst part was the over-powering laundry smells (fabric softener

hour power outage, so we were unable to use the laundry facilities at the hotel (no warning when we booked, or

property is very run down, old and some spots like in the laundry room (2nd floor) was very dirty

i cooked in the room each meal, including breakfast

breakfast was a highlight.

pool was ridiculously small

let s move on to the pool and hot tub

- it was clean, they provided breakfast, and the beds are so comfortable

tv did not have many channels no laundry' room

no laundry room

no supplies smells like weed 24/7 breakfast was horrible food area was disgusting room was over laundry room

continental breakfast was poor--very few choices and food ran out early

breakfast was good. the room was clean and spacious. the woman at the desk was kind and helpful.

took good care of us great breakfast - with fresh fruit and cooked every day beach towels and parking tickets

birds feeding from window mounted seed boxes while you enjoy a beautifully crafted breakfast

he allowed me to leave my car in the parking lot so i could uber to union station in new haven

gourmet breakfast and the innkeeper's hospitality were a joy to wake up to each morning

room was perfect and the breakfast each morning was excellent

friendly staff with a nice big bar and excellent food

due to the pandemic the spa was closed and bar area had limited hours

didn't serve ice cream for the kids and there wasn't a good option to have a sundowner drink on the water front

the only concern was a golfers buffet under the tent one evening

staff is so friendly and the room was beautiful and clean. we loved the fireplace most of all.