room clean, like guest laundry, staff friendly

the room and pool was really nice

it was clean an breakfast was great

clean, great room, friendly staff, easy to find, good parking.

the rooms were very clean and neat , nice pool area, nice hallways, free parking, nice staff..

was told it probably got wrapped up with the rest of the linens and sent to the laundry, impossible as it was

the laundry on the same floor

the pool was working perfectly

i like the small work out room and pool

space, friendliness of staff, pool, breakfast and afternoon cookies!

laundry bag or pad and pen in the room

laundry bag or pad and pen in the room

so i just walked to the laundry/room service room and grab towels

they have laundry onsite, we didn't need it this weekend, but that's good to know

suggest that move the ice machines on first floor out to make it a laundry room

is located in many restaurants stores and laundry facility in walking distance

could have used a third pillow and an iron in the laundry room .

didn't like that we had to go to the laundry room to get our own towels and rags

vending machine along with ice and laundry

-paid/laundry and vending room

they wont give you a laundry bag after asking 10 times

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

the wifi in our room was weak too, so i ended up using the hot spot on my iphone to use my ipad

wifi needed to be signed in upon every return to hotel

gym

laundry could have opened earlier

laundry room was not well maintained

the property had a laundry facility

the laundry facility was very good too

some bedrooms doesn t has wifi. and the vending machine was empty

laundry not working and not enough washers and dryers the facility only has 1 of each on one floor

only laundry was broken but accepted money

loved the laundry facilities and room

clean fresh new looking. breakfast was pretty good.

free hit breakfast in am and pool

there very nice staff and lots of things to do fire pit bar dinning and swimming

had an issue with lack of sleep after 1st nite due to some kids running up and down hallways all nite n then

pool not in service.

the pool was warm and the pool room had a nice atmosphere

no free breakfast for the kids.

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

had an exercise room and a laundry room to use also

easy access, parking

was never told or given breakfast

gym was poorly organized and beastly cold

i like that there was a guest laundry facility on site

liked that they offered a continental breakfast, though i did not participate

bedroom love it can have my dog he loves all the company they have a dog park in the back good parking walmart

the room above us had kids running and jumping of all hours of the night even during the day

continental breakfast could ve been better; more variety

would have liked breakfast included with my stay but the prices were reasonable and my kids and i had a wonderful

there were no small cups in the bathroom and no exhaust fan 2) the tub's safety bar was at the wrong end of the

the bar was not open except for in the evening

called for someone to get all my bags and bring them around when i asked where the handicapped parking was

bathroom flooded and room service took their sweet time to show up

the laundry room was clean and very useful

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your

pool arrangement need more explanation and be monitored by limiting access to people that s have

the only thing pool is outside but we didn't mind,we enjoy the hotel and breakfast.

friendly staff plus good breakfast!

sauna was broken and very small laundry room

laundry washer and dryer was dirty

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

good location, reasonably priced, solid rooms and appearance, has a pool, gym (could use an upgrade), and

however if you choose to do laundry the hotel does not provide required change to use their

musty smell and continuous barking from a pet from another room i mean hrs

some ppl live here and so there's kids playing in hallways during the week when they have a park bushnell park

there was ample parking

parking available as they roped off 30 spaces, employee basically told me to go away when i asked

was no hot tub it was concreted over the pool was a lot smaller than the pictures showed the food in the bistro

location. bar food was good value

i think the bistro was falsely advertised along with the pool

the water pressure in the shower was good, according to some of my family the gym and pool were good

staff accommodated our requests with courtesy and speed, even providing a pass to a nearby gym

the laundry carts were in the way of the doors

bed was comfortable, jacuzzi was relaxing and the fireplace was extremely relaxing.

breakfast was good & a plus

lovely clean decor and full breakfast

excellent room breakfast all good

clean facilities, free breakfast, and the vending machines and laundry facilities are very

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

they have a laundry and machines are reasonably priced

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

hotel smells really good, affordable laundry that works great

the kitchen was accomodating by making a kids pasta dish that was not on the room service menu

also our room service order was wrong, but i was too tired to correct it

they still did room service

also disappointed there was no room service for breakfast, only dinner room service

food options were too highend if traveling with kids

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

free parking, laundry, and a bar attached to it!

the only negative was that the pool was too cold for the kids.

pool! water was too cold to swim in. need heated pool!!

kids enjoyed all the fresh cookies at check in

the parking is a little sketchy, the lot behind the movie theater

quiet, even though we were up against the parking lot

they have a pet tub by the pool

the parking was a little too far

was not cleaned on the only day when i was returning there that evening (perhaps a maid mistook a room service

also not being able to do laundry on site same day is a little annoying

small breakfast, no room service

quirky but nice room was spacious with a kitchenette and a sofa, and had a small snack offering in the room

lovely bar with great jazz band on sat night

we did have the service elevator but needed to travel thru the kitchen area several times a day

the loft was like a separate bedroom and it had a full size kitchen

the huge room and fully equipped kitchen. friendly staff

boxed breakfast items only included very high calorie and high sugar items like packaged apple danish,

could be more pots, pan, and other needs for the kitchen more insulation on the big windows

breakfast could be a bit more imaginative but was fine, overall

the laundry room is still out of service

had a laundry room available

close to rail & buses not far from city centre laundry facilities

lost some point because of the laundry room

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

pool jacuzzi gym

pool wasn't available

we checked in with our dog and no one at the front desk mentioned the pet policy or tried to explain the rules

pool was cold and not appealing to swim in but the hot tub and sauna was great

not really a complaint but the food at the bar ended at 11pm which doesn't help people that want to have drinks

terrible noise from laundry till 12:39 p

pet friendly, good location (safe area, near interstate), kind staff, facilities on site (gym, laundry)

there was a laundry facility onsite which was convenient

kitchen and laundry facilities

it was a decent location with enough parking.

the fire alarm going off at 1 a.m do to kids in a room smoking a lot of pot on the second floor.

they didn't have breakfast or a gym

more breakfast choices. soy milk for non milk drinker,

continental breakfast was extremely disappointing

it was new years eve and all, but when we woke up and went to the elevator to go down to get breakfast there

in addition, it would have been nice if the detergent was available in the laundry room instead of 4th floor

hallways had a lot of dirty laundry all over floors

the company should offer cheaper service to guest that is there more than 3 days, maybe give laundry tokens at

staff had bad attitudes was not able to give me any new towels or rags said they needed to wash laundry but i

the dryer in the guest laundry room tore 4 of my

the only bad thing i have to say is that their laundry facilities were not working.

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

i love my stay with kids we enjoy are self

of the beds was too old, so every time my kids turned or moved on it,i woke up because the noise was so loud

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

no laundry bag in room

appreciated the breakfast and 24 hour coffee and tea

clean and spacious, free parking, wifi and breakfast, pool, hot tub and gym. competitie price

wifi was spotty and broken up required us to join rewards inorder to get better

to overpay for laundry detergent only to see that the machines were quarters only

yes, the laundry room by our wall and being used at 7am while we're resting

everything was clean the kids loved the pool

was similar to being ' home ' living room, kitchen/dining room, bedroom, bathroom two tv's; it was very nice

pool was fun with the kids

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

clean, comfortable bed and friendly staff. plenty of parking ud83dude0a

everything worked fine in the bathroom. the wifi was very good.

accommodating attentive staff, clean room, basic amenities, great parking, quiet neighborhood, price/ value -

location not that great, some shifty characters in parking lot at night

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

i did ask for a non smoking room

valet parking is available, $60 but parking in the garage can be expensive

cockroaches, broken glass, dirty rooms, drug dealers, car caught fire in parking lot.

it is very dirty. the room smells like a bar where everyone is smoking cigarettes.

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

pool could have been bigger

the pool it should ve been bigger

my only regret is that i didn t get to use the pool because it was beautiful

very clean nice size pool for the kids and the breakfast was great

no laundry facilities on site and no continental breakfast even though some websites indicate these

our non-smoking room smelled heavily of cigarette use.

still have smoking rooms, so the hotel smelled a bit like stale smoke (with a hint of masala spice, which

big room. good parking. location was great. service was great.

no computer room, no breakfast, no pool

had to ask staff to clean the laundry room snd washer before i could use it

social service residents took up entire laundry for entire weekends

expensive to do laundry but the machines all work and actually hold a large load of laundry

dirty all rugs were never vacuumed the vending area in the laundry area was filthy never saw stuff wiping down

laundry on site

and a hook for your laundry bag

the laundry room was unbearly hot. ran out of tp one day.

different levels that confused us as to where we parked, which floor to access for the rear parking lot

breakfast was exceptional of a variety of foods cooked well very clean

i was there with my family including yound kids and i ensured that they weren't loud

laundry facilities could have been in working condition

love tea and coffee service laundry is great

desk did not have quarters for change for the laundry

laundry room old and was surprised machines only took quarters- also very out-of-date

bathroom tub and parking

place smell bad and other guest were loud.... laundry is not clean

there were laundry machines

looked like the laundry just got done

was close to my house needed pet friendly to stay while selling our house

or puke on the wall from the mirror down the wall on the molding and on the door and on the carpet

it was also close to the hotel laundry (or some kind of hotel work area) and there was alot of talking outside

beautifully done. great breakfast. nice pool indoor.

kids with not supervision, horse play, music

loved the customer service and the continental breakfast in the morning

i told him he needs to figure something out because i have 3 kids with me who are hungry

specifically for pool and hot tub for kids, but was not open due to lighting issues

was our pet and not telling us anything all night and allowing us sleep in the room with 3 kids

breakfast was good with nice range of choices and well stocked.

the pool was great

went to the gym, neither treadmill was working

the room had a slight tinge of dirty laundry on a hot summer day

the hallway outside was squishy wet (from the laundry room)

i had to purchase a vacuum to clean my suite even the laundry washer was nasty

once we brought piled up used towels to hotel laundry

was extremely welcoming, the room was very clean and cozy, food in the morning was amazing, the pool and gym

i brought my kids to swim for their birthday, pool and jacuzzi could've been cleaned better

pool and gym and hot tub were open

indoor pool, coffee in room, nice size bathroom.

she was very nice and accommodating when we needed a late check out.

24 hour gym, 24 hour snack store

super clean comfy beds, no hallway noise. pool pet friendly. free breakfast options.

room was quiet, large and beautifully supplied including a kitchenette (two door refrigerator/freezer, full size

room was also comfortable, queen studio suite with kitchen supplies, flat stove top, fridge and freezer, and

hotel is not in a good location and they kept the pool closed when the kids wanted to swim.

was a leak uber the kitchen sink, and the pool is small so it felt crowded with only a few people in it

the only thing i missed was laundry facilities

no laundry facility. towel service every other day unless you made a special request

only downfall was no pool, restaurant and bar close at 1030 on a saturday night.

breakfast not included in rate.

breakfast was not included.

laundry room exceptionally clean

one washing machine out of order in laundry room

we also used the laundry room, which was very convenient and efficient

the facilities were great, i used the gym everyday and we also played basketball on the court

pool was super cloudy ....

kitchenette was awesome, and the room was very spacious and clean

the small kitchen is good and can check in earlier.

the pet charge.

and nice pet friendly place to stay compared to other pet friendly hotels i ve stayed in the past

i booked two rooms for my husband, myself and the kids

so no bath if you have small kids

the outdoor pool was amazing

the bar is great and there s a pool table there as well

breakfast bar was lovely

horrible service probably due to staffing issues with kids back at school and the fall out from the pandemic

bugs, laundry was dingy, called about a bug being in bed

lots of parking.

the food at the sports bar and service was excellent

the bar has great food as well as the breakfast menu

the parking lot was full when i arrived at 5pm to check-in

very clean and the parking garage was free. very nice amenity.

parking garage was nice but no surveillance made me very uneasy

great room with everything you could want, great breakfast, great staff (except see below)

my only complaint was that we would have had to walk outside to go to the indoor pool and in november that wasn

spacious room and all the amenities both at the gym, nice breakfast and the room were all throughly enjoyed

having a laundry facility

friendly accommodating staff and kids loved the pool

great location, clean room, nice kitchen and kids loved the pool, nice eating and grilling area.

need a better breakfast selection

the breakfast was different everyday which was so nice

mismatched furniture in suite 327 -- no chairs fit the kitchenette table

was very disappointed that the breakfast was not served by 8am

the room design was good with a small kitchen and a sofa bed

breakfast was a highlight.

pool, grounds were in good shape, tennis option,

there were kids running in the halls banging on doors

the bar closes 10pmud83dude15

carpets were clean, the gym was newly renovated and nice; it felt clean

the gym and pool were closed. rooms are outdated, small fridge and thin walls.

a grab bar would have helped immensely

laundry room dryer was not working properly and we had to dry twice and then the whole room filled

also,laundry was two

security door to parking area open and accesable from parking area all night

no neither ghetto style very basic wifi never worked

parking and close to restaurants very nice layout of the hotel

convenient, coin-op guest laundry

location was ok and price a little high for the location and amenities. gym was ok

manager, assistant general manager, staff in the breakfast room, and staff is housekeeping all provided world

there was no parking spots when coming home in the evening

friendly staff, good breakfast which the kids enjoyed

location, laundry facility

i had dinner at the bar and the the bartender was also friendly and professional

wish the bar area was open sat.night

ample parking and easy access to highway

the pool is very relaxing and the breakfast is really good

location, kitchener, laundry facilities and staff

was good, gym facility was pleasing, the peloton bike was a great bonus, room was

the hotel was clean and the breakfast was amazing

parking is plentiful

the suite was perfect for a small family breakfast during the holidays

location, guest laundry and business kiosk.

breakfast was good. staff was helpful. glad you had laundry facility!

laundry breakfast

the laundry facility was useful

cooled nicely while i did laundry and checked email

the front desk at 7 pm, they said there all out of towels, that i can come in the morning when laundry is done

high traffic area, right next to the elevator and laundry room so it was very noisy

wanted to do laundry but dryer was broken, lots of friends sitting at bar when we walked in very loud bartender

no solutions given as guest started laundry at 4 a

my kids enjoyed the pool very much and the complete staff was very friendly and attentive the whole

also we were in rm 720 by the laundry

spacious room up to date room and facilities comfortable bed good breakfast

to get us to the next day, breakfast was good and room was large clean and comfortable, plenty of parking at no

clean and as seen as pic the food omg was properly placed food was hot clean and cooked well pool area was very

ample parking

i loved the laundry facility as

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

front desk clerk laundry shuttle

no towels in room pool out of commission gym out of commission

for 2 hours , water wouldn t get hot, sheets on one bed were unchanged, right across from the gym

the pool and laundry facilities are a nice plus

the breakfast wasn’t complimentary. would have been nice to eat for free

no free breakfast included and the bistro was a little expensive.

would like to have seen more variety for breakfast

we did like the location it was very convenient did not have breakfast

wish pool was bigger as it was filled with kids

was woken up at 6am to kids screaming & running up and down the halls

thought the room was very clean and the option of room service was great

pool

the hotel was overun with kids that made the pool area unusable as well as the gym

restaurant menu could have had a few more simple options, like kids foods

the breakfast was delicious, with every nourishing food imaginable

a simple grab bar would be a great idea when getting in and out of the shower tub

and shower, the filet-mignon with sides of brussel spouts and grilled small potatoes, a lovely breakfast in the

the bar and restaurant were enjoyable and the staff was very welcoming and friendly

loved the attention to detail, the historic feel, the coziness, the breakfast in the morning and the complimentary

they accommodated all requests i had and being able to order room service from the restaurant was a pleasant

overall, fantastic experience, great location, easy parking

breakfast

breakfast was yummy and the staff was really nice

poor wifi

early check in

wifi very unreliable. coffee in lobby a nice touch, but would prefer a coffee maker in room.

proprietors were lovely and they allowed a late check out

outdated. they had wifi access but quite old tv, no charging station. coffee only, no breakfast

has a laundry room

clean, attractive, well located, good shuttle service

shuttle driver 10/14 was exceptionally friendly and helpful with suggestions of where to eat

parking was nearly full. i imagine it could fill up on a busier day.

parking was terrible

it seems silly, but when you have kids this can be a deal breaker

in parking lot and limited parking

we had to order pizza from across the street and have our kids eat in the lobby while they wouldn’t seat us

staff are very nice and that includes the cleaning staff the room service crew and especially the front desk

i was close by the room service to much noise in the mooring.

laundry from the prior guest sat outside for a day u til we said something about it and the body

room with kitchen

several of the gym machines did not work at intended

my family loved the breakfast and more importantly, how clean the hotel was

we booked a room with a fireplace and that is all my wife talked about on the way there was how romantic it

the breakfast options were adequate. on-site laundry was a plus.

no laundry bag - gave me when asked a 30 gal trash

was close to the laundry room so it was always very loud

upon room change, i was placed directly across from laundry

there was an annoying noise from the laundry room that adjoined my room

no breakfast, no laundry bags in room, heavy odor of stale cigarettes and pot smoke.

i liked that i could do my laundry, the room was clean and up to date

parking is good but not as close to my room due to other guests

parking 20 ft

wifi was not very strong

clean neat rooms, friendly staff and breakfast was decent

parking was terrible. not enough parking. had to park at restaurant next door.

we enjoyed the location - and the breakfast and the pool.

parking lot needed more attention for snow removal.

the pool area, i can't think of nothing else.

also laundry facilities are listed when i booked it they have none

the shuttle was not operating because of a storm and when i asked them to call a taxi for me, they

pool is great

room got a double bed with dirty stained comforter, extremely noisy parting and loud music in the parking lot

had trouble with wifi from our room. had to move closer to office to get it.

everything especially the guest laundry.

really liked that all the suits had a kitchen and that laundry was available at no extra charge

there are a number of washers and driers downstairs next to the workout room and guests can do laundry for free

laundry room and gym facility downstairs

i like the rooms and access to the gym and laundry services

you have to take them to laundry room n waitvto they wash them

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but

the room we were moved to had no disposable cups, no laundry bag and i was afraid to get in the bed

shuttle service to bradley was great with very extended hours

smoking hall way was very disgusting , gym was as small as a closet and there wasn t a

courteous staff cleanliness breakfast availability perfect location shuttle service

parents letting kids handle the food spoons that's a no no

the size of the room. the shuttle.

no outdoor pool

manager and staff were very professional, the room is very spacious, parking, and access to the gym