location, kitchener, laundry facilities and staff

our boys enjoyed the indoor pool a lot and that they could watch cartoon network before bed

toilets too low, grab bar in shower incorrectly lovated

ample parking

nit enough parking.

convenient, coin-op guest laundry

good comfortable room good parking facility quite surrounding

next morning, there was a guy sitting in his truck, upchucking in the parking lot

building is a bit dated and they need more parking

friendly staff, good breakfast which the kids enjoyed

was cold -first room smelled of smoke -pet friendly means barking dogs and dogs running loose in hallway -booked

the gym and pool were closed. rooms are outdated, small fridge and thin walls.

kids were running the hallways and outside of our ground floor room and were very loud, but that's

air conditioning in the gym was not too good

bar had draft beer assortment along with bottled

location, laundry facility

parking was easy and the public areas were light and airy

it was clean and well lit with ample parking.

the bar was closed earlier than expected.

i had dinner at the bar and the the bartender was also friendly and professional

desk did not have quarters for change for the laundry

love tea and coffee service laundry is great

laundry room old and was surprised machines only took quarters- also very out-of-date

laundry facilities could have been in working condition

parking lot full of garbage a couple times

on floor big red stain on rug need to make sure wash clothes are also put in bathroom with the bar soap definitely

the breakfast is mediocre we miss the bar and restaurant

hotel room was not 7 star cleanliness.missed having cocktails because bar closed 30 min early.

i went to breakfast and then told front desk the shower was broken

location, breakfast, cleaniness

i liked that i could do my laundry, the room was clean and up to date

no breakfast, no laundry bags in room, heavy odor of stale cigarettes and pot smoke.

parking spots were limited

only area that i have observed that could stand room for improvement is that the parking area could use more

parking right by the room was a plus and no steps

social service residents took up entire laundry for entire weekends

laundry on site

dirty all rugs were never vacuumed the vending area in the laundry area was filthy never saw stuff wiping down

expensive to do laundry but the machines all work and actually hold a large load of laundry

had to ask staff to clean the laundry room snd washer before i could use it

the dryer neverworked right in the laundry too few laundry facilities

carpet and you can still get the smell of old smoke from smoking days but then i have a very sensitive nose

entire building smelled like stale cigarettes however, the non-smoking room didn't

no hot water, no channel guide, no functional wifi, creaky bed, etc.

and excellent wifi services

cleanliness, decent size room, guest laundry

guest laundry room should have a sign not to leave laundry when done , be considerate of others that need

brand new; very nicely designed suite with kitchen. sparkling clean.

front entrance isn't very clear upon entry into parking lot

very clean and comfortable, nice kitchen area

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

the only bad thing i have to say is that their laundry facilities were not working.

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

was very friendly it was my 6 yr olds little pool party and the gentleman at the desk brought the kids warm

breakfast was good and the pool is small but heated and plenty of room for a soak or for the kids to hang out

not give us pillows because laundry staff was not there, all doors in room were difficult to close and open,

we booked a pet-friendly room, paid the extra money, but the floor was super dirty with mud marks all over

indoor pool is permanently closed, tiny window in room

terrible wifi

kind of outdated , pool was closed

no laundry facilities on site and no continental breakfast even though some websites indicate these

the place is tired looking. the lobby and parking lot and hallways have zero ambiance.

the original site i looked at says that they have a pool but they do not.

bathroom doors and walls visibly dirty says it s non-smoking but had unpleasant odor

parking was next to entrance and manager did help with bags

no solutions given as guest started laundry at 4 a

the front desk at 7 pm, they said there all out of towels, that i can come in the morning when laundry is done

high traffic area, right next to the elevator and laundry room so it was very noisy

wanted to do laundry but dryer was broken, lots of friends sitting at bar when we walked in very loud bartender

my kids out for the night, they really enjoyed the pool and i was over all very happy with the

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

hotel smells really good, affordable laundry that works great

they have a laundry and machines are reasonably priced

clean facilities, free breakfast, and the vending machines and laundry facilities are very

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

the laundry carts were in the way of the doors

00 for 2 nights and nooo parking

gym exercise bike was broken

very good breakfast!

was too small for two people,no access to drinking water unless going outside of the room to the kitchen

the parking was a little too far

covid, kitchen, bar, pool, fitness center not open

they have a pet tub by the pool

for instance the bath towel bar was slightly loose

gym is from the last century

i like that there was a guest laundry facility on site

lots of construction underway, no breakfast due to work on the kitchen

restaurants, pizzeria,dinner, liquor store, convenience store, gas station at front, truck parking, and the

went there and was able to get late check out

it's not an issue for guests, but if this had been a family trip, this is stuff i don't want my kids to see

had an exercise room and a laundry room to use also

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

it was a nice stay, and our dog was great! it was very pet friendly.

they had a decent selection for breakfast

really no complaints it had a refrigerator microwave and coffee maker in the room and breakfast was

friendly staff, breakfast buffet, laundry

laundry close to my room

other than the laundry facilities and the ability to get some breakfast, it's a miss

laundry on site

just wished there was more to the breakfast menu

staff members disrespected me in front of my kids swearing knocking on the door very rude never

had an issue with lack of sleep after 1st nite due to some kids running up and down hallways all nite n then

location, pool, close to shopping and several dining options. nice, cleam and quiet rooms.

no free breakfast for the kids.

had an issue with lack of sleep after 1st nite due to some kids running up and down hallways all nite n then

extremely clean, nice and helpful staff and indoor pool

kids looked forward to this and wasn't super fun

the small kitchen is good and can check in earlier.

the pet charge.

, and i like the fact the hotel have a pool and my kids was able to play basketball ðŸ

the only thing i missed was laundry facilities

no laundry facility. towel service every other day unless you made a special request

reasonably functional gym

nice location cleaned and modern and bonus across the parking lot to popeyes

t like, the no one tell me anything about charging for the parking also taking a few deposit not

we also used the laundry room, which was very convenient and efficient

one washing machine out of order in laundry room

laundry room exceptionally clean

pool was super cloudy ....

is a big outside space with 2 full grills, couches, fire pit, basketball court, indoor pool, and gym

i asked when i checked in was and told none were available, but the parking lot was virtually empty

important, the wifi did not work

enough parking space.

the wifi connection was almost non existant

wifi didn t reach room appropriately.

staff nice, breakfast great, location to highway and stores excellent, cleanliness 95% , laundry room nice

i was doing laundry the other night and fell asleep

room was next to a self laundry and people washed and dried their clothes all night long

was amazing, empathetic and helpful, also easy to book an extended stay , clean, coffee 24/7 , laundry , vending

to extend our stay, they have made it effortless and allowed us to add more days, they also offer laundry, any

and a hook for your laundry bag

the laundry room was unbearly hot. ran out of tp one day.

the only thing that i didn't like was that they only had an outdoor pool which was closed .

parking was a bit tight and there's a led light coming from behind the bedboard that can't be

parking spots are way too tight

the pool needs to be a little bigger

the room was clean, the staff were friendly, and most of all, the breakfast was so delicious

the heated pool was not available

the staff was very friendly, the rooms were clean and the breakfast had a nice variety

the breakfast is great with a lot of choices

laundry, friendly staff

about 20 minutes from new haven, also there's a diner right nearby for breakfast

there was no mention of breakfast, which seemed unusual for a us motel

breakfast too limited. rather spend a little more for having yogurt and fruit available

breakfast not offered

looked like the laundry just got done

place smell bad and other guest were loud.... laundry is not clean

there were laundry machines

only basic channels on tv, wifi is an extra charge

the price of the room. the no pet fee was great. walking distance to eateries. great dog area.

i needed to do laundry and the dryer was not working but the young woman at the front desk put my clothes in

breakfast was not good.

no parking for trailer

room, nice breakfast and opportunity to use gym and laundromat - those all made staying there nice

breakfast had a lot to offer and the location worked out very well for us!!

the employees were very helpful. there was a self laundry, with provided detergent.

location, useful facilities (laundry facilities and microwave in the lobby), and most importantly the staff are

excellent laundry facilities - fast dryer which saved us hours

access to bar and restaurant times not suitable to needs

also adequate and i appreciated the staff's quick response in turning down the temperature at the gym when asked

&no guest laundry

no room service; irregular laundry service

very convenient-helpful, friendly staff. good gym.

convenient. staff is very friendly. gym is fine.

we also enjoyed cocktails and a light meal at the rooftop bar &

comfy beds, great rooftop bar, and access to a free laundry room (came in very handy during our stay)

staff did not tell me about the laundry, which would have been useful

they have a well-equipped gym

good to have a full fridge and kitchen

a superb gym in the basement

customers can do laundry juat at 7 floor that's so thoughtful

handy on-site laundry facility

and i loved having access to a guest laundry

was a guest laundry which was useful

onsite laundry is a great ammenity

besides the night shift lady whom we had to hunt down and then help us with our laundry situation

place i stayed that has a washer/dryer that didn't have laundry soap, told me i had to go find some at a store

property is very run down, old and some spots like in the laundry room (2nd floor) was very dirty

hour power outage, so we were unable to use the laundry facilities at the hotel (no warning when we booked, or

ordinary breakfast, the laundry is a little bit dirty.

laundry room was clean

didn t receive any call so i called back and was told oh yeah we don t have access to the laundry room

they have laundry room

laundry facilities

smart tv wasn t hooked up to wifi

however if you choose to do laundry the hotel does not provide required change to use their

cleaninless, room services and pet policy.

they also allowed these kids to ride their bikes up and

we able to go back into the room the alarm was still on and didnt go off until 7am me and my kids got no sleep

free parking

bugs, laundry was dingy, called about a bug being in bed

the breakfast was wonderful & the room service was super quick!

good location ! great bar and restaurant !

the food at the bar was convenient and very good

com reservation was incorrect they helped straighten out my reservation - the hotel had a great gym and pool

my only complaint was that we would have had to walk outside to go to the indoor pool and in november that wasn

was good, hotel is spotless as it was opened only this spring, nice staff, great warm pool and hot tub at the

parking garage was nice but no surveillance made me very uneasy

we were also able to use the pool and exercise room in the double tree next door

clean, comfortable, welcoming staff, easy parking. bar & restaurant has amazing food and drinks.

was told it probably got wrapped up with the rest of the linens and sent to the laundry, impossible as it was

the laundry on the same floor

good breakfast, pet friendly, friendly staff

the fireplace is used at night

ok- the kitchen lady worked her hardest to keep up with crowd

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

very clean nice size pool for the kids and the breakfast was great

pool was not working.

good price with breakfast included!!

i wish the hours breakfast was available were until late morning

room clean, like guest laundry, staff friendly

cold water in the pool, but they fixed it quickly.

chose this hotel for the location and the ev charger

no access to da pool but otherwise great stay

pool is nice, but it was a little cold

no supplies smells like weed 24/7 breakfast was horrible food area was disgusting room was over laundry room

no laundry room

tv did not have many channels no laundry' room

size of the room, a/c & heat worked properly and the parking.

property was dirty with broken bottles and trash in the parking lot

unkept lady sleeping in laundry room

no laundry room

staff was very polite and helpful i loved having the indoor pool and the fact that i could have my animals hair

breakfast not available...staff were personable....friendly and extremely helpful.heh

breakfast was good

the laundry facility was very good too

laundry could have opened earlier

the property had a laundry facility

laundry room was not well maintained

some bedrooms doesn t has wifi. and the vending machine was empty

only laundry was broken but accepted money

laundry not working and not enough washers and dryers the facility only has 1 of each on one floor

loved the laundry facilities and room

the parking spots were scarce because of the construction equipment taking up spaces

parking was a issue.

laundry was clean, and reasonable. room was great bathroom shower curtain has to be fixed.

parking. too crowded in the lot.

you should think about getting a hot tub or sauna! but the pool is already great.

didn't get breakfast this time.

broken, the tub looked like it needed a good scrub and ceiling tiles in the closet and above the kitchen were

the dryer in guest laundry room was not working.

only reason i pick this hotel it was the pool for my kids

great breakfast, pool was nice, tv was good, big windows, comfy bed, pet friendly.

kids were looking forward to swimming

the bathroom floor was dirty and the inability to connect to the wifi.

laundry bag or pad and pen in the room

laundry bag or pad and pen in the room

so i just walked to the laundry/room service room and grab towels

suggest that move the ice machines on first floor out to make it a laundry room

they have laundry onsite, we didn't need it this weekend, but that's good to know

pet friendly, good location (safe area, near interstate), kind staff, facilities on site (gym, laundry)

terrible noise from laundry till 12:39 p

there was a laundry facility onsite which was convenient

kitchen and laundry facilities

it stinks horribly in the hallway and it says pets are welcome but they don

no laundry bag in room

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

very friendly, clean and modern, nice pool and exercise room, pretty grounds and plenty of parking

is an important feature because it can be difficult to sleep ) also had a little trouble with the wifi

pet friendly and easy parking

room service

i had a facial at the spa which ended the day on a special note

the fireplace was amazing, we kept it on all night

the only concern was a golfers buffet under the tent one evening

due to the pandemic the spa was closed and bar area had limited hours

took good care of us great breakfast - with fresh fruit and cooked every day beach towels and parking tickets

it had swimming pool the sign needs to be a little bigger and a little expensive for the week day wish the room

gourmet breakfast and the innkeeper's hospitality were a joy to wake up to each morning

best breakfast i ever eat in the us

i came prepared for some beach/pool time - didn't get it

pushed up against the wall and very cramped to walk between the two beds laundry equipment was broken

bed was hard & tilted to the side, everyone s laundry was outside room on floors for housekeeping

-paid/laundry and vending room

could have used a third pillow and an iron in the laundry room .

late night activity around the laundry and vending machine. drug activity

they wont give you a laundry bag after asking 10 times

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

the gym and pool are out of order

that the spa and fitness center wasn t open.

breakfast was excellent

was no hot tub it was concreted over the pool was a lot smaller than the pictures showed the food in the bistro

roudiness of the guests next to me and the kids sprinting up and down the hall late into the night

burglary of multiple cars in parking lot made us feel unsafe in the area

the food bar soso

sink was clogged in bathroom. gym is not very well appointed.

the hallways were not air-conditioned and i was across the hall from the laundry room

i bought a kind bar and a bag of peanut butter ritz crackers and it was $7

parking was a bit of a task but it wasn't an issue.

nice breakfast. has 24/7 gym.

group of kids were running up and down the hall all night called front desk like three times they said they

the towels and linens were actually clean smelling good and fresh, not stale like old laundry or smoke

i liked that there is a laundry room for guests, spa, pool and basketball courts

laundry (washer & dryer) were available for use taking 30 minutes per cycle, required quarters ($1

nice pool, gym & laundry

usually continental breakfast

to overpay for laundry detergent only to see that the machines were quarters only

yes, the laundry room by our wall and being used at 7am while we're resting

staff was nice and accommodated early check in at around noon

i like best was the place period it was very beautiful, my kids and families had fun

liked the location, the warm pool, the size of our room, quiet at night, breakfast was great

laundry room was adjacent to front desk

not all rooms have a microwave, so you need to use the one in the laundry

very poorly cleaned. hair everywhere, human and pet.

wifi doesn't require popups, so it works with all my devices

parking lot was full of potholes

i enjoyed everything about the property-its location, facilities, laundry room, and breakfast.

laundry, ice machine, and gym closed(water damage) or broken

they had a laundry room, which came in handy

laundry room

only one washing machine in laundry room for the entire building

no laundry facilities

laundry was lost or stolen, nothing was done about it and then they lied when i opened a case with

the breakfast was a lovely surprise with the lobby bar also

breakfast was okay, not great

location, very friendly and helpful staff. good gym.

the room it self it was nice and clean, everyone fit it wasn t uncomfortable, and mostly the pool, it was a

i wish it was a little less expensive. and i was hoping for room service.

gym closed to early at 10pm

of parking for larger vehicles, the staff was inviting, the room had an awesome view, and the gym was

of parking for larger vehicles, the staff was inviting, the room had an awesome view, and the gym was nice too

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your

the laundry room was clean and very useful

the bed was so comfortable and the breakfast spread was yummy!

so just the bathroom was my main pet-peeve and also the carpet

kitchenette

laundry was always closed when we called

breakfast

also, milford police were in the parking lot running plate numbers at 5am

the manager suggested i park on a side street

breakfast. also the door to my room stuck and i had to push it hard to open.

me room next to laundry room and did not change it for the next day

had to go to the laundry room and pick them up ourselves

the laundry room was a great addition

was very loud in our room we were right across from the laundry room and so close to the lobby that we could

they were outside the hotel's laundry room and made it difficult to walk through the hallway and they were

the laundry room is nice to have, but it would be great if there were more washers and dryers.

then on my second night of my stay i wanted to do a load of laundry

she said no towel and brought me to the laundry room where i was told there was no extra towels in the entire

staff especially the laundry lady, all of the housekeepers and front desk personnel

but they still have the big room but its empty free coffee only one washer and dryer in laundry room drier

location, outside property with grills, laundry facilities

parking by door laundry right off highway

s , laundry ext

location. well maintained proprety. laundry facilities.

laundry room was broken, which was the 1 reason i booked the room

coin laundry

selection of breakfast items and the various choices were great

located to i95 freeway, plenty of parking, very comfortable clean room and good breakfast at reasonable cost

the breakfast was good

kids were running all threw the hallway