no pool no continental breakfast

room was very clean, room service staff very nice and friendly

really loved the wifi best internet access i've expirenced at any hotel sometimes a little buffing but overall

didn t have room service for fresh towels

there no laundry

the restaurant and the bar! also they don t have a laundry room!

spa was excellent

gym was not well maintained the jets of the pool were broken the steam room and sauna were cold

they were in the gym, in the lobby

i like the laundry room and continental breakfast was great

laundry

we had to call room service couple of times to unclog the toilet

really nothing bad to say about this hotel besides not having a variety selection on breakfast, but overall

i didn t like you stopped the breakfast lol

kitchen laundry

the man at the front desk was very nice, seemed to be doing laundry which is located right behind the front

to do laundry so i needed detergent so i went to front desk and had to wait a half hour before someone

parking laundry service staff

quiet area. laundry room. clean room! fridge and microwave. hot water.

months advanced booking and i was assigned a room opposite the staff laundry area and meeting rooms where desks

breakfast and laundry

great facilities especially enjoyed the pool

location, kitchen, pet friendly

not enough parking for handicap.

laundry next to our room

lady who does the laundry for the facility is also very accommodating

noisy room i was next to laundry room place needs a total renovation

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

by restaurants and convenience stores, shopping centers and super quiet area with free reliable wifi as well as

really, really, really weird that someone else's laundry ended up in our room

property charged my card before i reached the property, and the room did not have a sink nor laundry services

did not like that there was no on site laundry area

there was no breakfast and laundry room was out order

the breakfast was amazing. i felt safe and it was quiet. great location. will stay here again !

cleanliness restaurant-access to computer n fax 24/7 access to laundry 24/7.

laundry rooms should have quarter machines or machines that accept cards

the breakfast cost to much

is perfect wifi works well good water pressure in the shower

no breakfast but it's a great place

laundry facility but the washing machine was messed up and after having maintenance repair it they

laundry facilities

no room service, they never clean my room while i was there.

it s listed that there is a cafe but the kitchen is currently closed

didn t get the room i booked and we had share a bed with the kids with was uncomfortable

also, bar closed at 10:00 pm so it was a bummer as we needed that spot for our family to gather all

found parking near by which is a plus

had a pool and a jacuzzi as well as fitness room and a computer lounge for the guest

from the staff, room cleanliness, exceptional breakfast and spacious rooms, as well as the pool, on site restaurant

the pool spacious room my room heat was broken they immediately reroomed me it was great

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

i needed an early check in and they did it !!!!!

the elevator was broken, the tv/wifi was down for part of the day

when i got there for breakfast i was told i needed a voucher

the parking lot can be more lit up especially the access at the back.

big rooms. nice, spacious pool.

loved the setting of the rooms most of all that it had a mini kitchen on it with things i needed to

rooms are very large and all have a patio that faces the pool

the pool table and ping pong table in the game room were a lot of fun for our group

not connect me to main desk for late check in questions and wished hotel guests had separate parking was hard

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

using the laundry facilities was not easy as it had to be done via an app.

laundry room had more than half of the machines needing repair.

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

didn t use any amenities like the pool or gym

had breakfast at restaurant on last day, food was good not great

the fitness center never had more than one person in it but we saw it and the pool in use

didn t use any amenities like the pool or gym

the parking was easy

everyone from the check-in receptionist to the bartender

1:15 am on our second night staying at this hotel, there was a fire in the kitchen

they have told me they had a shuttle service to the woodbury country club; that turned out to be incorrect,

my kids room above us, the shower didn’t drain, and our toilet overflowed/ backed up and flooded the

would have liked an outdoor pool.

but: pool didn t have towels lobby didn t have a laundry soap for sale

the washing machines in the guest laundry could /should have been cleaned

the breakfast plentiful and decent. there are laundry facilities on site.

s quiet, there is coffee and water available all day, there is a little snack shop, there is a laundry it

was able to work out, do laundry, eat breakfast, drink water and coffee and have a comfortable room

(if i m correct) sad that you can t do laundry on the

the daily housekeeping service. on site laundry facility.

it s expensive, the pool is dirty and the laundry room

i smelled something in the self laundry room.

laundry room out of order ( necessary for us as a family of 4 with an infant )

it was found in a laundry chute wrapped in a towel

to do laundry however, couldn t because the washing machine had mold all around the rubber

they had a laundry room with coin-operated washer and dryer, i felt that was very

no hot pool. laundry was out of service. one of the elevators wasn t working

parking lot was lighted very well at night

the indoor pool and gym were also fantastic amenities as was the guest laundry

rooms because another room thought we were making noise when it was some other room with about 6 kids for a

location and breakfast

room there were clumps of hair in the shower, the dishes had dried up food on them, the tub in my kids room was

staff were extremely nice and helpful. kids enjoyed the pool.

elevators were broken. laundry room was not usable. wish hotel was more updated.

laundry was out

the free breakfast, it s quiet, and the gym

there is a gym, if you like to do the bike or treadmill before your trip or site seeing field trip

breakfast breads had no wheat or whole grain

just the location and laundry

paying for parking

the restaurant bar in the lobby was very good, the bourbon glazed steak was on of the best i have ever had

the pool was amazing

great lobby, nice gym and pool.

only negatives is there was no change machine for laundry and the machines took quarters

s a fairly new hotel so it s very clean, i got a suite which came with a lot of things like a kitchen (oven

i enjoyed my sent me & my kids n husband we had a good time

breakfast- but that was bad in general in us

rooms are beautiful, they were very fair about pool time

room was comfortable. staff were cordial. room rate included breakfast.

room service is way too expensive

breakfast not included due to cov 19

needed to have a ramp from the outside parking lot so you could roll luggage up to the hotel instead of carrying

didn't really care for the breakfast only because i don't eat red meat and wish that they had alternatives like

hours, all i could order for room service was a turkey blt

everything from the rooms to the pool and the staff

there were kids running all over the place screaming

christine in the bar (bartender) was fantastic

well except for the screaming kids running up and down the halls all hours of the night and their parents

there and very friendly and with covid they have it extra clean and i love that i can do my laundry

there wasn t even a coffee pot in the room, no cups, no bags for laundry, the only pail was in the bathroom

laundry room if need

nice and quiet .. convenient guest laundry

parking space is should be a little wider

moved room and floors but housekeeping never picked up dirty laundry left in the hall

even though we only stayed overnight, my kids and i spent the whole time swimming

room service menu offered many selections at affordable prices

great facilities, nice bar good food and very friendly and helpful staff!

broken granite, no ac, free wifi a joke! flat pillows! no comfortable chair, no free breakfast.

the room was very clean, and the laundry facility was great very useful as we had to stay for a few days

great gym and pool. convenient laundry room. useful shuttle service

happened to stay room where some kind of laundry machine running like noises all night

restaurant and coin operated laundry on site.

dinner - breakfast excellent service amenities pool pleasantly furnished

liked the facilities offered, the pool and gym along with the other facilities such as the washing

the breakfast was good and the staff was friendly

great rooms and breakfast

liked the facilities offered, the pool and gym along with the other facilities such as the washing

breakfast, friendly staff

area, absolutely wonderful staff (best i've seen in a long time), comfortable large rooms, 24hr room service,

room service meal price

the bar food was delicious and the drinks were perfectly balanced

spa was disappointing- i had a scalp massage and foot massage and it was mediocre, i expected

the gym is severely out dated!! no tv work as well.

breakfast was great

friendly staff, nice breakfast and gym.

was clear and timely; breakfast staff was helpful and lovely; rooms were large and

the coffee was great and always available. breakfast was mediocre but that was expected.

breakfast good. people be bad

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

hotel employees at the bar front desk and the team at the front desk

amount of parking, clean feeling, attentive staff

not enough handicap parking spots.

was very clean, enough parking and great location. definitely i will come back here

breakfast was in a little box due to covid-19 but they still tried their best to accommodate

like everything about this hotel,i mean parking access, free breakfast, the clean room,so quite, the personal

nice staff and big rooms with kitchen

was great having a mini kitchen. great hotel

free breakfast, fast internet, excellent staff

lot of teenage kids running around the property with no supervision

didn't like the fact that when i brought my friends and family to breakfast that the woman who greeted us told

the bar is fun and has games which isn't totally a selling point

the breakfast was outstanding

of $50 was added to the price of the room that was not mentioned on your website when you bring a pet

we also paid an extra $5 to get a king so we also got a small kitchen and a full sized frig

very nice staff & pool

wifi

lady at check in was very helpful and accommodating to my early check in need

the parking lot is riddled with pot holes and rocks

you may have thought we were asking for a bar of gold for the towels

early check in time due to early arrival

wifi did not work

the pet fee was expensive

more cereal selections for breakfast as well as fresh fruit as an option.

wifi very poor, kept on going out

room service did not restock towels or coffee items after use!

s very hard for me to understand how you would have a hotel with the kitchen and not serve meals or even coffee

the wifi connection was unreliable.

kitchen was empty

laundry machines are out of service

i think the pool should stay opened later i like to swim at night when it's cooler

hotel wifi did not appear in the wifi list from the king deluxe smoking room but wifi wasn't necessary

breakfast

the breakfast and the staff was friendly

need nicer towels or use better smelling laundry detergent

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from

there is a coin laundry right behind the train station so it s like 8 mins walk from the hotel

the hotel has laundry facilities, which is very convenient for a long-term stay

didn t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

a chair in the laundry room would have been appreciated, as well as a rolling basket to transfer clothes to

breakfast was typical for a hampton inn, that being said, breakfast as part of the stay is always a

the parking lot was quite full, so as the breakfast room

parking lot too small. had to park in construction area at hotels request.

cookies at check in were a big win with the kids

laundry facilities

parking surly desk staff disgusting hallway carpets coffee at breakfast luke warm at best wifi very slow to

only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes

clean and airport shuttle and walking distance restaurants

very friendly staff!!! very clean and good breakfast

stayed in first floor room next to front parking lot,

bed $ pillows outstanding breakfast super!

lift and parking area doors had seen better days no laundry facilities

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

no inhouse laundry facility.

the rooms are small. so with kids withus it was little difficult to move around.

room service every 3 days

breakfast room , paper paltes and plastic cutlery poor wifi reception in the bedroom hand basin outside the

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great

is not the hotel's fault, but the street by the parking lot is completely broken up & it sounds like it's been

there was free wifi

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

the older women staff lady that does laundry allcshe does is scream and complain

the add says pet friendly!!!! and it s not

parking lot.

thought the breakfast was a bit spartan

staff very friendly and helpful. good location. close to great diner. good breakfast.

a laundry room and life jackets for all ages since no lifeguard on duty

had trouble with the wifi in the room, only sustainable wifi was in reception/breakfast area

breakfast was good and the kids enjoyed the pool.

pool wasn't clean and the pool room was very cold more breakfast options

friendly staff, cleanliness, heated pool, stocked with coffee, tea, fruit, cookies.

they have a 24hr laundry room

like the gym- clean and sufficient equipment to get a good body workout

married to a 16 year combat vetern and he was just realized from orders so myself, our two kids and my 2 other

the bar besides it.

bar barely had alcohol and closed very

laundry area, needs addition washer & dryer as well as a small folding area

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to

no room service or restaurant on property! especially no room service, i really wanted that.

nice breakfast served by another excellent staff member

never wanted to give towels, they had no laundry soap the whole 5 days no drinks in vending machine when asked

the staff is not always at the front because they are also doing laundry

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

our room close to the laundry room, loud tv sounds all

staff is very pleasant. laundry room is very nice.

clean, good service, good breakfast.

the on-site bar was open late, which is great for late arrivals

fun bar with dance lessons. tasteful renovations and decor.

the pool could ve been bigger

you order room service it takes awhile for the food to come

staff, breakfast, laundry machines, location, shopping, food

dryers in the laundry room could only be set for 6 minutes at a time, you have to keep inserting quarters to

laundry facilities and vending

at the end of the hotel, it was very quiet and no noise issues, except for people using the laundry from 2200

convenient shuttle service, laundry room in the hotel, 24hr burger king next door.

spacious room, pool (until labor day, when it was locked).

ruining us using the pool, limited gym equipment (would've liked maybe some strength training machines like ab

breakfast in the morning was basic but perfect for what i needed

prepared my own breakfast

my kids went to ask for sugar for tea as it was not away in room the front office denied and when call

nice bed. good wifi

free wifi and comfortable bed-

no coin laundry..

no laundry facilities

the area being one of the most notorious there is no availability of simple things like in-house laundry, no

no laundry room at hotel! the only thing that was missing!

shuttle excelent , room very good and breakfast awsome.

the hotel provides free wifi; but no wifi signal in my room.

lack of parking and the breakfast choices were not too good, especially if you have dietary

i had a loss of wifi and they sent a very professional it manager to fix the problem right away

gym

breakfast could be better.

breakfast was adequate

breakfast is standard as you d get in a best western or holiday inn express

the gym is fair suitable if you mainly use a treadmill

breakfast is simple but standard - coffee, waffles, scrambled eggs and sausage, bagels, yogurts

beds great, gym good and views good

felt like a jail cell, colour scheme left the room quite dark, location opposite laundry and reception meant

checking location in basement behind building hard to find & parking on driveway .

only had on street parking, the room was a little tight, but in a pinch i probably would stay there

the wifi was slow

no where to eat within walking distance, no car parking

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard

also disappointed the ev chargers were not working

menu could be more extensive and and a real bar would be nice.

wish there was free breakfast, cups in gym area, and free parking.

great location for shows at cap theatre. decent bar food.

bigger rooms more than expected, italian connection, polite staff, nice lobby, facilities of gym, laundry,

hotel has self-service laundry room which is convenient for long stay customers

due to the rainy weather during my time in flushing, it was really convenient that there was a laundry room in

bigger room and kitchen ( what i didn t use) they have laundry

the change machine in the laundry room did not work

location to beach low pet fee

had the gangster feel white decor and a bar and restaurant on sight near were we travel frequently i would come

close to beach friendly and accommodating staff pet friendly sitting area out front very clean

wifi could not be accessed

room wasn't ready there was no spa tub no parking lot

breakfast could be better!

breakfast to go is available but not vegetarian. more vegan options can be added.

i didn't like the breakfast. it was the same every day and not worth the price.

breakfast was not outstanding . location was however ideal

breakfast was included, and we also got small snacks daily, like a yogurt, some biscuits and a

desk are not helpful my key was cancelled on my 3rd day wont work wifi is weak and u always have to log on every

about the wi-fi they usually give me the pass word when i pay but no wifi was giving to me to sign in into it

free frozen breakfast late check out location

the carpet was dirty. room service will not change towel if it s not thrown on the floor.

i stayed in had a busted door knob to bathroom, but the room service cleaning staff was excellent, diligent and

i did laundry - $3 for wash, 3$ for dryer - no soap was provided so it should have been free

laundry on site

separately for laundry and the gym isn t well stocked very barebones

the hotel s laundry facilities were out of order when we tried to use them

few facilities were not functioning properly, such as the atm machine on the lower floor near the laundry area

and the worker there are negative people and they were bothering me and my kids

the shuttle driver was great and the room was clean and bed was comfy

the hotel shuttle service to and from the laguardia airport was super convenient as well

the location was amazing! the shuttle bus from/to lga was very helpful too.

early check in club lounge