from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

laundry next to our room

lady who does the laundry for the facility is also very accommodating

noisy room i was next to laundry room place needs a total renovation

very clean with comfortable beds. free breakfast was good. free wifi.

i like the laundry room and continental breakfast was great

laundry

they provided free early check in

nice place, good location, good customer service, nice hot breakfast, nice rooms, we love to stay here again

in-house snack and drink bar could offer a wider range of food

no pool no continental breakfast

didn t have room service for fresh towels

room was very clean, room service staff very nice and friendly

really loved the wifi best internet access i've expirenced at any hotel sometimes a little buffing but overall

breakfast and laundry

months advanced booking and i was assigned a room opposite the staff laundry area and meeting rooms where desks

have to use a car to leave the hotel even to the local shops - however the hotel does run a free shuttle to

bed was comfortable, the wifi was easy to connect to, the complimentary breakfast was delicious

we had lunch outside on the first day on the patio by the pool

did not like that there was no on site laundry area

there was no breakfast and laundry room was out order

property charged my card before i reached the property, and the room did not have a sink nor laundry services

really, really, really weird that someone else's laundry ended up in our room

shitty wifi no water . shitty soap . bed is not comfortable

cleanliness restaurant-access to computer n fax 24/7 access to laundry 24/7.

laundry rooms should have quarter machines or machines that accept cards

and offered to return my money and depart in the middle of a snowstorm at midnight with 3 little kids in tow

location couldnt be better,the hotel is beautiful with plenty of amenities pool,gym,bistro and bar what more

the bar tenders we met were all great

there no laundry

the restaurant and the bar! also they don t have a laundry room!

the morning staff and kitchen was always there to help with any questions i had or even if i needed a

the facility was pet friendly

the pool table needs replacement & maybe some disco lights.

good location . by beach. nice pool area recently spruced up.

very nice staff & pool

many attractions and food choices within walking distance and swimming pool

it was quiet and parking was always available

flooded parking lot made it difficult to get in and out

a little far away from my grand-kids , but worth the drive t the north shore

a little far away from my grand-kids , but worth the drive t the north shore

they also did a buffet breakfast with a roaring fireplace

pet friendly hotel with lots of grass

we had breakfast included in our stay and it was very good

to do laundry so i needed detergent so i went to front desk and had to wait a half hour before someone

kitchen laundry

the man at the front desk was very nice, seemed to be doing laundry which is located right behind the front

quiet area. laundry room. clean room! fridge and microwave. hot water.

parking laundry service staff

the fitness center never had more than one person in it but we saw it and the pool in use

pool was dirty and the hotel was ran down to top it off i was discriminated against for being a

the indoor pool

had to pay extra for breakfast even though tasted good and no food offered for dinner.

didn t use any amenities like the pool or gym

friendly front desk kate nice location easy parking.

my kids room above us, the shower didn t drain, and our toilet overflowed/ backed up and flooded the

we also travel with our golden retriever and we are super glad this hotel is pet friendly

she addressed us passively-aggressively and accused one of my kids of stealing candy

staff bedding breakfast. bar pool the grounds

the indoor pool and gym were also fantastic amenities as was the guest laundry

in the gym (1) one of the two treadmills didn't work, (2) the water fountain was empty on two days, (3) no

when the kids are with me they like it because they can swim

rooms were very clean, kitchen very spacious

rooms because another room thought we were making noise when it was some other room with about 6 kids for a

clean, location, room service, restaurant in the building, parking, kind staff

clean, location, room service, restaurant in the building, parking, kind staff

were forced to park at the basement because parking spaces in front of the hotel were roped off for an event

excellent buffet breakfast, easy parking, could not have been better

tv didn't work. wifi didn't work at all. very inconvenient. no wash clothes. no bath mats.

happened to stay room where some kind of laundry machine running like noises all night

restaurant and coin operated laundry on site.

great gym and pool. convenient laundry room. useful shuttle service

the room was very clean, and the laundry facility was great very useful as we had to stay for a few days

and the hot tub wasn't working at the time but the indoor pool was super relaxing

christine in the bar (bartender) was fantastic

we ordered room service once and buffet the next. the buffet was good

excellent room and the room service was outstanding

the pool is open until 10pm and it seemed there were always kids in it

not removed from parking spots by sunday morning even though it snowed friday into saturday am

laundry facility but the washing machine was messed up and after having maintenance repair it they

laundry facilities

pool and the sitting space indoors and outdoors!

area is great, parking available, wifi absolutely perfect, rooms are spacious and televisions are huge

better rooms that are similar to suites. could have had room service. bigger pool.

the beds were comfortable and the kids enjoyed the pool. i enjoyed the hot tub.

the pool spacious room my room heat was broken they immediately reroomed me it was great

how clean this hotel is. the king room great 5 star. a lot of parking great.

pleasant newer decor, nice bar and great bartender, lissa.

was very friendly, the room was big enough for me and 3 kids

liked the facilities offered, the pool and gym along with the other facilities such as the washing

like, i also enjoyed the breakfast and the room and amenities

great rooms and breakfast

liked the facilities offered, the pool and gym along with the other facilities such as the washing

breakfast, friendly staff

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

as described small beds no bar and lousy breakfast lorries parked in car park and starting early rooms were very

i like nice & clean property nice parking lock like everything good job take nice property

kids running up and down hallway screaming and slamming doors intill midnight

i was a bridesmaid and was not provided any early check in, not even 30 min early

i smelled something in the self laundry room.

it s expensive, the pool is dirty and the laundry room

the daily housekeeping service. on site laundry facility.

(if i m correct) sad that you can t do laundry on the

laundry room out of order ( necessary for us as a family of 4 with an infant )

there and very friendly and with covid they have it extra clean and i love that i can do my laundry

nice and quiet .. convenient guest laundry

there wasn t even a coffee pot in the room, no cups, no bags for laundry, the only pail was in the bathroom

laundry room if need

staff is great as is the kitchen

no hot pool. laundry was out of service. one of the elevators wasn t working

to do laundry however, couldn t because the washing machine had mold all around the rubber

it was found in a laundry chute wrapped in a towel

they had a laundry room with coin-operated washer and dryer, i felt that was very

parking lot was lighted very well at night

moved room and floors but housekeeping never picked up dirty laundry left in the hall

there was a charge for using ev charger. other hilton hotels do not charge for level 2 charging.

spa wasn t working

in addition, room service was fantastic

kids was so happy be in this place , they and me, deserve good time together, in some places like

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

laundry room had more than half of the machines needing repair.

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

using the laundry facilities was not easy as it had to be done via an app.

plenty of parking

the lobby was beautiful, the pool as well

paid for a room with a patio and pool view but the room did not have a pool view rather the end unit near bushes

had a suite that had a terrace that leads to the pool

big rooms. nice, spacious pool.

property has a few issuses like there is a guest laundry but it does not function

the washing machines in the guest laundry could /should have been cleaned

s quiet, there is coffee and water available all day, there is a little snack shop, there is a laundry it

the breakfast plentiful and decent. there are laundry facilities on site.

was able to work out, do laundry, eat breakfast, drink water and coffee and have a comfortable room

laundry was out

elevators were broken. laundry room was not usable. wish hotel was more updated.

wifi internet

staff were friendly if a little stressed. cleaners great. good location. gym was a plus.

had to pay $75 for pet

only negatives is there was no change machine for laundry and the machines took quarters

i really enjoyed how the room had its own kitchen abs was able to cook for the time i was there

kitchen area was awesome, loved the fuller size refrigerator

s a fairly new hotel so it s very clean, i got a suite which came with a lot of things like a kitchen (oven

if it wasn’t for the waffle maker (which is a novelty) then we would have struggled with the kids

just the location and laundry

was making her own decisions and rules as she was talking the pool holds 65 people it was only 10 kids in the

very nice with kids in winter time

the pool was amazing

i loved that there was a gym and swimming pool

friendly staff- great breakfast- good coffee- comfy rooms- hot tub and pool- everything was clean

the coffee was great and always available. breakfast was mediocre but that was expected.

excellent choices and the breakfast area was well maintained ans always stocked well

friendly staff, nice breakfast and gym.

the continental breakfast was very nice

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

free parking, very clean room, nice staff

was very clean, enough parking and great location. definitely i will come back here

the view from the room was of a hotel just 20' across the parking lot

hotel employees at the bar front desk and the team at the front desk

this time there were unsavory people gathered in the parking lot, at the front door and it just seemed like

with full refrigerator; bistro across the street had excellent food, complimentary cookies and breakfast were

breakfast was in a little box due to covid-19 but they still tried their best to accommodate

gym was dirty, hot, missing many free weights and basically substandard

access to indoor pool, nice fitness room, good breakfast and great staff

valet parking was prompt

st i've seen in a long time), comfortable large rooms, 24hr room service, on-site spa, indoor pool, close to

valet parking was excellent and located in front of the hotel, very helpful to grab a few forgotten items

room service rep over the phone mentioned that our food would be delivered in 45 mintues

the swimming pool is super small compared to the size of the hotel and so is the gym

you may have thought we were asking for a bar of gold for the towels

early check in time due to early arrival

wifi did not work

the pet fee was expensive

more cereal selections for breakfast as well as fresh fruit as an option.

wifi very poor, kept on going out

room service did not restock towels or coffee items after use!

s very hard for me to understand how you would have a hotel with the kitchen and not serve meals or even coffee

the wifi connection was unreliable.

kitchen was empty

large, well appointed gym

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

the l2 ev charger on the non handicap spot is broken.

no bar or restaurant, very limited breakfast available.

menu could be more extensive and and a real bar would be nice.

a laundry room and life jackets for all ages since no lifeguard on duty

it has a gym and pool are nice breakfast to room are ok but a bit to small for a family size of

hotel room and breakfast was great

this was a little disappointing for the kids

room was nice, breakfast was good. they had fresh fruit out at all times as well as coffee.

parking convenient

breakfast, no coffee machine and mini bar in the room, room service menu

furnishings a bit stuffy and wifi password was not in the room

easy parking

car shuttle service. continental breakfast. comfy beds. great smelling toiletries.

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

no inhouse laundry facility.

lift and parking area doors had seen better days no laundry facilities

nice rooms and breakfast

the wifi is super fast, like the flash

excellent location the restaurant was amazing!!!!! breakfast and coffee in the am was excellent

friendly staff, rooms were clean, good breakfast

food and that the bar was being used for a function, so couldn't enjoy that

just the food for the continental breakfast could you some upgrading.

great breakfast, room accommodations and amenities

breakfast was only served on weekends, which seemed strange

pool are need more benches to sit

you order room service it takes awhile for the food to come

also, the telephone in my room did not work, therefore the room service option was null and void for breakfast

love the staff, the hotel, the bar/restaurant/lounge, room service and the the fact that they accepted my service

laundry machines are out of service

i couldn t connect to wifi

just didn t like when it says free breakfast and you get your food and the lady that s there give you a

i think the pool should stay opened later i like to swim at night when it's cooler

it was very uncomfortable since i was travelling with kids

king 1 bedroom layout and kitchen amenities were aligned with my needs

was pixelating all day and there was no phone in the room it had too many glass mirrors we had no pool it had

also we would have liked to know ahead of time that the pool wasn t available

my kids went to ask for sugar for tea as it was not away in room the front office denied and when call

breakfast in the morning was basic but perfect for what i needed

small room no laundry service

really loud and drunk guests/visitors wifi is spotty

tiramisu from room service was so-so

room on the floor we were on is right on the parking lot

place is so beautiful and nice, wish i went when it was a little warmer so i could enjoy the pool and outdoor

the room was missing an ice bucket bag, a laundry bag, a bar of soap and had only one skirt hanger

no free parking, no free continental breakfast, no laundry room.

no place to do laundry

really liked the peter thomas roth toiletries

the strong odor of chlorine in the gym from the adjacent pool room.

laundry room was out of service

laundry was out of order

our room also was next to the laundry and vibrated all night long in addition to being able to hear the dryers

room laundry / cleaning of room - had to call daily for cleaning and towels and change

the laundry situation a big issue

they have laundry facilities & location is good.

i realized after booking that there were smoking rooms

i had accidentally reserved a smoking room and he was able to open up a handicapped, non-smoking room on the

just a few guests rudely smoking

no wifi that i could connect to

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from

didn t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

the hotel has laundry facilities, which is very convenient for a long-term stay

need nicer towels or use better smelling laundry detergent

there is a coin laundry right behind the train station so it s like 8 mins walk from the hotel

a chair in the laundry room would have been appreciated, as well as a rolling basket to transfer clothes to

parking lot too small. had to park in construction area at hotels request.

cookies at check in were a big win with the kids

like the location when you drove out of the parking lot you had to travel to the next town i and try and make

nice hotel, good breakfast. has a peloton bike in the gym!

also for a long stay which mine was, i would have appreciated a laundry room, which there was not

kids splashing foot ball in pool, parent in hot

the chef came to the tables at the bar and asked about the food and service

the wifi didn't work in my room, the ada shower had no way for the floor not to get soaked.

the kitchen said it did not have the order

beds were not made up; no fresh towels were provided; no laundry bag in closet

they even had guest laundry facilities which was very helpful for solo travelers like me who pack light

loved the pool, our kids loved the pool because it goes from indoors to out doors

stayed for two nights with group of 3 and a pet

there was even a spa and a transport agency within hotel premises

only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes

the staff, the breakfast, and the amazing shuttle service. the room was clean.

but we were offered shuttle service who can drop us off

bed $ pillows outstanding breakfast super!

airport shuttle, clean and comfortable bed

laundry facilities

parking surly desk staff disgusting hallway carpets coffee at breakfast luke warm at best wifi very slow to

the older women staff lady that does laundry allcshe does is scream and complain

bad news: small breakfast feature and no sports channels

parking lot.

booked non smoking rm , obviously room was for smokers , room had an awful stench

breakfast was very good (fruit, yogurt, toast, and croissant to choose), beds comfortable, good

bar soaps and mini shampoo bottles were replaced by large dispensers attached to the shower walls

hotel shuttle is also an option

didn t give a run down of facilities that the hotel had to offer - gym, breakfast arrangements, bar

table is too small and wifi is very slow.

i liked the spacious room and large bed. the gym was nice as well.

breakfast internet free and people very nice sweet shop laundry and restaurant very

also, appreciated the guest laundry facility but not the terms and conditions for accessing 'free' wifi

the laundry facility was clean

like that the room was clean and big parking garage right by the hotel breakfast was delicious and by a clean

the booking com description is incorrect:the property never had a pool and gym

the staff were beyond accommodating with an early check in at no cost and a late check out as well

the motor is straining like it's the last rep at the gym

everything, the pool was great, gym was fantastic, great location, easy parking.

it says they have a swimming pool, the swimming pool on site was closed

the hotel was beautiful. the bar was awesome.

wifi was good

location, reasonably priced, free parking, very friendly staff - patricio at front desk is wonderful

we liked everything except breakfast.

good breakfast

rooms are clean, parking is free right next to the entrance, breakfast is simple but good

very convenient by all that the property had to offer - breakfast, fitness facility, multiple room service

bed had a terrible pet pee smell that permeated the room. had to change rooms.

add additional waffle maker, and more selections of breakfast choices would be good.

the complimentary breakfast ending at 9am was too early.

wifi could have been better & is a bit pricey.

the pool had no clean towels. the bed is too soft. there was no hbo channel.

pool temperature just not right gym is tiny no fresh air in the room no breakfast

the pool and jacuzzi area were clean and the water clear

room service was decent

family and i love this hotel, only problem is the pool

chose location because it offered a guest laundry

spa tub was nice

room was very spacious, clean & comfortable

not have room service for 2 days friday and saturday room was untouched was lucky to be there sunday when

great location, pet friendly, dog park 1/4 mile away, spacious room. hot shower, space to work.

we had occasion to use the laundry - it was complicated and expensive

laundry cards were not during our stay --> we left the third day

the guest laundry facility was helpful

to have a kitchen and eating area that were separate from the sitting area

free parking and free breakfast for everyone

they have a 24hr laundry room

this hotel was beautiful. the kids were very comfortable in the beds.

the bar besides it.

we booked with breakfast an get voucher for the starbucks breakfast bar in hotel - perfect

like the gym- clean and sufficient equipment to get a good body workout

laundry area, needs addition washer & dryer as well as a small folding area

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to

everything! breakfast is amazing, really clean and the staff is excellent !!

nice breakfast served by another excellent staff member

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

outdated tv, no bar restaurant, gym could use some sprucing up

hotel is very dated / old .... and no access to room service for food

wifi mostly did not work, very frustrating

there was no bar available, and the italian restaurant did not have wine

laundry was expensive--$2

great location, love the laundry room and gym top! ?

location is not the best, breakfast sucks and no functioning laundry at time of stay.

clean. quiet, everything you need (laundry, gym, pool, small restaurant and bar )

it has kitchenette with all essentials, fitness gym, laundry room, breakfast buffet, free parking, basketball

the staff is not always at the front because they are also doing laundry

staff is very pleasant. laundry room is very nice.

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

our room close to the laundry room, loud tv sounds all

never wanted to give towels, they had no laundry soap the whole 5 days no drinks in vending machine when asked

requested an early check in and got one after speaking to the manager of the front desk

the workers in the bar area and pool.

they closed all the restaurants and room service for a huge groups of people who took over the hotel they

cleanliness, room service and location.

it was huge. the manager in the bar was excellent and helpful when we were trying to find sodas.

wifi worked for an hour on my first night then stopped until the 5th night

also, during our stay we left the kids in the room when we came back they said a random stranger opened our

breakfast was good

breakfast was ok but could have a few more choices for breakfast

cleanliness & breakfast