tv didn't work. wifi didn't work at all. very inconvenient. no wash clothes. no bath mats.

room was comfortable. staff were cordial. room rate included breakfast.

a lot of parking space, clean room, comfortable bed

more salt and sand on the ice outside, in the parking lot would of been

great breakfast choices

restaurant and coin operated laundry on site.

great gym and pool. convenient laundry room. useful shuttle service

happened to stay room where some kind of laundry machine running like noises all night

the room was very clean, and the laundry facility was great very useful as we had to stay for a few days

the hotel was clean and well maintained and parking was plentiful

breakfast was great

we heard kids crying and screaming for a couple of hours

the pet fee was expensive

the breakfast and coffee the next morning. the room was comfortable.

wifi didn t work and only valet parking was available

they had a laundry room with coin-operated washer and dryer, i felt that was very

to do laundry however, couldn t because the washing machine had mold all around the rubber

no hot pool. laundry was out of service. one of the elevators wasn t working

it was found in a laundry chute wrapped in a towel

breakfast was decent too

i smelled something in the self laundry room.

it s expensive, the pool is dirty and the laundry room

the daily housekeeping service. on site laundry facility.

laundry room out of order ( necessary for us as a family of 4 with an infant )

(if i m correct) sad that you can t do laundry on the

there is no gym and the breakfast included is really poor

loved the lobby and bar area, had lots of options

the gym was a little small

the wifi connection was unreliable.

ordered room service and took a while to get food

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

kids running up and down hallway screaming and slamming doors intill midnight

ease of booking. kindness of staff. good location and parking.

room service was not available for everyday. our room was cleaned only one day because we asked.

entire hotel smelled of fabuloso , when we arrive there was pee on the toilet seat we had to call room service

using the laundry facilities was not easy as it had to be done via an app.

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

laundry room had more than half of the machines needing repair.

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

but: pool didn t have towels lobby didn t have a laundry soap for sale

the washing machines in the guest laundry could /should have been cleaned

property has a few issuses like there is a guest laundry but it does not function

the breakfast plentiful and decent. there are laundry facilities on site.

was able to work out, do laundry, eat breakfast, drink water and coffee and have a comfortable room

only negatives is there was no change machine for laundry and the machines took quarters

pool and game room

the swimming pool for the kids and the location was great!

facilities, gym, pool.

staff courteous especially the man in the breakfast area

hand towel bar fell off the wall when we removed a towel to use

try to give my kids a bath and the stopper in the bathtub did not work

room was dirty, the carpet was coming up in the room and kids kept tripping on it

found parking near by which is a plus

restaurant and bar staff were very friendly and helpful good bed pantry area had plenty of snacks and

laundry facilities

laundry facility but the washing machine was messed up and after having maintenance repair it they

the fire pit in the back was nice and the bar but the rooms.

the only flaw we found was the pool tile is dangerously slippery!

minor - the selection and pricing of the coffee bar in the lobby

the pool table and ping pong table in the game room were a lot of fun for our group

rooms are very large and all have a patio that faces the pool

paid for a room with a patio and pool view but the room did not have a pool view rather the end unit near bushes

plenty of parking

in this time of covid having a kitchen was very helpful

the restaurant and the bar! also they don t have a laundry room!

there no laundry

gym was not well maintained the jets of the pool were broken the steam room and sauna were cold

woman with short blonde hair and hoop earrings) she was very gracious and the fact that it was pet-friendly

the kitchen staff and concierge were very helpful in accommodating last minute requests and unexpected

laundry was out

elevators were broken. laundry room was not usable. wish hotel was more updated.

the free breakfast, it s quiet, and the gym

-lots of hotel guests seemed to enjoy the open reception and tables to watch football, be with kids, do some

kids loved the make your own pancake

room service breakfast was outstanding

st i've seen in a long time), comfortable large rooms, 24hr room service, on-site spa, indoor pool, close to

pool closes early 7pm

and people were yelling in the corridors through the night false fire alarm went off at night pet facilities

room service was very good and super quick

no turkey products on the breakfast menu. i don't eat pork.

a little far away from my grand-kids , but worth the drive t the north shore

wifi is not good: some rooms get a better signal than others

the bar is fun and has games which isn't totally a selling point

bar and restaurant are on the third floor attic space with no elevator and limited choices for

no pool no continental breakfast

didn t have room service for fresh towels

room was very clean, room service staff very nice and friendly

really loved the wifi best internet access i've expirenced at any hotel sometimes a little buffing but overall

no inhouse laundry facility.

lift and parking area doors had seen better days no laundry facilities

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

actually thought the hotel was clean and neat, but its good when you travel without kids

you have acess to a small gym in the hotel across the street

there was free wifi

the staff were very friendly and the free breakfast was absolutely amazing.

parking.

great breakfast, room accommodations and amenities

spa tub jets and water pressure underwhelming

just the location and laundry

was making her own decisions and rules as she was talking the pool holds 65 people it was only 10 kids in the

didn't like that i was asked to pay for parking for the first time ($12)

room service took a long time to answer and the food was so-so (french toast was dry - considering

the restaurant bar in the lobby was very good, the bourbon glazed steak was on of the best i have ever had

noisy room i was next to laundry room place needs a total renovation

laundry next to our room

lady who does the laundry for the facility is also very accommodating

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

by restaurants and convenience stores, shopping centers and super quiet area with free reliable wifi as well as

laundry

i like the laundry room and continental breakfast was great

wifi want working in the rooms for 2 out if the 3 days we stayed

the wifi worked well, and the bathroom was in good working order

when i asked to get our room cleaned they said we have no room service available today

kitchen had years of grease, pans were broken

parking lot needs improvement also cleaning.

we also paid an extra $5 to get a king so we also got a small kitchen and a full sized frig

could ve provided more basic dish needs for the kitchenette so we didn t have to buy items as they were very

ever but i would come back to glen cove for the beach horrible service and reception little or no wifi connection

they have a 24hr laundry room

this hotel was beautiful. the kids were very comfortable in the beds.

early check in and very nice check in girl.

bar barely had alcohol and closed very

poor wifi in the room.

laundry area, needs addition washer & dryer as well as a small folding area

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

nice breakfast served by another excellent staff member

breakfast amazing, staff very friendly, very clean , and family environment

very convenience and breakfast,

quiet area. laundry room. clean room! fridge and microwave. hot water.

parking laundry service staff

the man at the front desk was very nice, seemed to be doing laundry which is located right behind the front

kitchen laundry

to do laundry so i needed detergent so i went to front desk and had to wait a half hour before someone

breakfast and laundry

months advanced booking and i was assigned a room opposite the staff laundry area and meeting rooms where desks

nice courtyard and pool area that allowed the kids some room to run, swim, and play

great facilities especially enjoyed the pool

wifi was not good.

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

our room close to the laundry room, loud tv sounds all

staff is very pleasant. laundry room is very nice.

the staff is not always at the front because they are also doing laundry

never wanted to give towels, they had no laundry soap the whole 5 days no drinks in vending machine when asked

did not like that there was no on site laundry area

really, really, really weird that someone else's laundry ended up in our room

property charged my card before i reached the property, and the room did not have a sink nor laundry services

there was no breakfast and laundry room was out order

information provided for amenities, had to call for wifi password

restaurant was cash only. no gym. staff not fluent in english.

wifi worked well

asked for early check in on the arrival day and the staff was so helpful, we managed to check in 3 hours

breakfast was good

good breakfast.

changer at guest laundry did not work and they did not fix it after my complaint

the change machine in the laundry room did not work

hotel has self-service laundry room which is convenient for long stay customers

bigger room and kitchen ( what i didn t use) they have laundry

i liked the large room, liked the view, laundry facility, etc.

i did laundry - $3 for wash, 3$ for dryer - no soap was provided so it should have been free

separately for laundry and the gym isn t well stocked very barebones

laundry on site

few facilities were not functioning properly, such as the atm machine on the lower floor near the laundry area

the hotel s laundry facilities were out of order when we tried to use them

desk are not helpful my key was cancelled on my 3rd day wont work wifi is weak and u always have to log on every

sheets, stains on the blanket, the moldy ceiling that was coming apart, no television remote or wifi access,

the very first-morning room service came and we advise we don't need anyone

hotel has wifi and free, but limited parking

the carpet was dirty. room service will not change towel if it s not thrown on the floor.

cleanliness restaurant-access to computer n fax 24/7 access to laundry 24/7.

laundry rooms should have quarter machines or machines that accept cards

parking was

the room was clean and well lit. the employees were friendly and the bar food was tasty.

also kids eat free was helpful

and a complimentary airport shuttle to get there at 4:30am

where nice and clean and very quiet, the room service had very good prices and great food selection, the location

location to citi field/subway. no pet fee.

small bar area and no rooftop access.

the shuttle that took us to airport!!!

the elevator was super slow tho and the body wash in main bathroom was empty, we used the bar soap instead

lady at the front desk wanted to trick me to pay breakfast for my two kids

they should not advertise a bar because you could only get beer or wine

our 2 kids slept on the sofa bed, comfy enough

the breakfast is very good and warm.

to say except to wish for a self service washing machine because we struggle to look for the laundrymat

wifi didnt work properky,.no ice,no tub was over pri ed

housecleaning didn't wait til we were out of room, wifi internet wasn't working at all

early check in

it is not fancy or modern but has the basic things you need like hot water, wifi, access to an iron and blow

they gave me early check in at no cost and we're very attentive to answer any questions

room service you have to leave your room to receive it didn't like that at all

no room service until requested

its location, the staff, and the breakfast. all top notch.

from check in we were never told that we should fill out a room service form

service is excellent breakfast is good the dinner was excellent

sleep and some one just come inside my room without my permission and i didn t request any room service i feel

location of the hotel was very convenient to la guardia airport and we appreciated having a shuttle pick us up

the hotel offers shuttle service to and from laguardia (less than 10 minutes ride)

the roof bar is also great

pool and spa very nice

(sadly no youtube) there s also a laundry next door and 7 eleven around the corner, and private parking

close to allot of stuff laundry rite next door best buffet a block away

there is parking, 24 hour laundry next door, and a good chinese restaurant on site

no bag for laundry. no breakfast. loud people at1 am in the hallway. no full length mirror.

in a sketchy area attached to a laundry mat wasn t sure if i was in the right place

aournd the building and found a door in the back and later told that is supposed to be used by laundry people,

expensive it is, to use the laundry room you had to pay for it with only a card you get by putting cash into a

really, really bummed that the hotel has no gym and did not advertise that it didn t

he was quite unwelcoming and gave i & my 2 kids a single bed room at the far corner while double beds were

he was quite unwelcoming and gave i & my 2 kids a single bed room at the far corner while double beds were

sadly they don't have laundry service

had provided more amenities such as ice machines and bottle filler water fountains and maybe a laundry room

cleanliness, how close it was to train station just by walking, the breakfast, and the staff was amazing

was lady that works in the kitchen that was giving certen people as of color attitudes

breakfast items

a chair in the laundry room would have been appreciated, as well as a rolling basket to transfer clothes to

the parking lot was quite full, so as the breakfast room

the price for breakfast included, the beautiful and clean room was fair

bed was comfortable, shower clean and spacious, wifi working well, breakfast tasty

the breakfast was extremely well done and delicious with a very nice variety

pool is outdoor on 10th floor

the size of the room very comfortable, breakfast was great best part of the stay was the staff

literally given the furthest away room from elevator and denied late check out

prepared my own breakfast

only one complain, fully supply with kitchen equipments except a boiler.

there is a coin laundry right behind the train station so it s like 8 mins walk from the hotel

didn t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

need nicer towels or use better smelling laundry detergent

the hotel has laundry facilities, which is very convenient for a long-term stay

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from

you order room service it takes awhile for the food to come

also, the telephone in my room did not work, therefore the room service option was null and void for breakfast

bar area did not have enough staff to clear away used plates and glasses

the pool should be open during the week in the

charges you an additional $16/night (after you check out) for amenities, a parking lot and tiny gym

only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes

airport shuttle available

i couldn t get a wifi signal in the hotel

parking was awful

to the wifi being unscecured my work laptop could not connect due to security policy on laptop

laundry facilities

parking surly desk staff disgusting hallway carpets coffee at breakfast luke warm at best wifi very slow to

laundry machines are out of service

location, except no wifi in the rooms

pool was closed

the pool is closed. property is in the process of updating

the breakfast and the staff was friendly

shuttle

was not pleased with the parking

easy in and out, with a small parking lot, but street parking is available nearby

options, they stored our suitcases after checkout so that we could leave to get lunch, and the shuttle to take

staff was very friendly and helpful. breakfast was great. shuttle was great.

our night caps were very delicious since the bar was still opened when i checked in

was good except we got racial profiled by security when we went to get breakfast

was easy to cook what we wanted because of the kitchenette

the bar had good hours and food

the only thing i was not happy about, was the bar was not open

great breakfast. excellent beds and clean room

breakfast is standard as you d get in a best western or holiday inn express

it was clean comfortable and great atmosphere the breakfast was decent and i had a gym to work out in my fiance

breakfast is simple but standard - coffee, waffles, scrambled eggs and sausage, bagels, yogurts

nice location to airport nice breakfast environment nice and clean

room was in the basement and it was where all staff do laundry and make noises all night and my room had no

offsite, on the street, or across the street, and then walk to the front desk with luggage and/or kids

she was with adult kids but joseline took the reigns and jumped in to help

loved the breakfast

great for the kids

i forgot to get breakfast.

tha staff was very pleasant and kind and gave us breakfast and snack packages when we left at 4:30am to catch

i didn't like the breakfast. it was the same every day and not worth the price.

breakfast - apple juice was a good

this hotel provides grab-and-go breakfast (paid service) and i ate it for lunch at the central park

pool was dirty and the hotel was ran down to top it off i was discriminated against for being a

didn t use any amenities like the pool or gym

the indoor pool

the breakfast was yummy.

breakfast has not been requested.

they have told me they had a shuttle service to the woodbury country club; that turned out to be incorrect,

parking was included

parking was plentiful good central

she addressed us passively-aggressively and accused one of my kids of stealing candy

would have liked an outdoor pool.

no wifi , no frige, no coffee the hotel smell pot all the time

they have smoking rooms most dont because of covid

i liked how there was smoking rooms and the rooms were clean and nice

smoking rooms.

supposed to be a non-smoking room but the room smelled of smoke and an ashtray was in the room

hotel is beautiful and clean. loved the breakfast and the gym as well as they had laundry

hotel is beautiful and clean. loved the breakfast and the gym as well as they had laundry

came in late, after midnight

maybe need hotel room service, a nice light and good menu

i spent 4 days early dec 2016 with my family of 4 kids and husband

the indoor pool and gym were also fantastic amenities as was the guest laundry

rooms because another room thought we were making noise when it was some other room with about 6 kids for a

pet friendly

signage entering the hotel parking lot not clear, side by side with a hilton,

when i called about my kids tubs being clogged the plumber came very promptly

laundry services washer and driver was not working either

the pool was down for renovations, the laundry facility did not work

/pool and workout and sauna/small touches appreciated/ great gift store/laundry available/had forced layover

king bed room was quite large for rate that i paid, guest service laundry for washing machine was free, element

laundry just only one machine and dryer

nice bed. good wifi

free wifi and comfortable bed-

no pool or laundry facilities

gym was great bed very comfortable service and staff great location and parking great breakfast was

convenience to lga. 24 hour shuttle. friendliness of staff. cleanliness and comfort of room.

room we had did not have cold ac; we called room service to check on it and they had their tech to come check

there were no tea making facilities in the room, and no room service to order from.

laundry next to the hotel on the second floor

no laundry machine

a laundry facility in the building so that you don't have to go next door, especially since we are

and laundry facilities were at the hotel next door

it was very clean, breakfast was great, perfect location, and the staff was very helpful.

no laundry room at hotel! the only thing that was missing!

no coin laundry..

no laundry facilities

the area being one of the most notorious there is no availability of simple things like in-house laundry, no

the breakfast room was great, clean and well stocked

felt like a jail cell, colour scheme left the room quite dark, location opposite laundry and reception meant

parking issues all across the board

no parking ud83dude1e

street parking seemed dangerous and dark with no lights at night

no where to eat within walking distance, no car parking