really, really, really weird that someone else's laundry ended up in our room

property charged my card before i reached the property, and the room did not have a sink nor laundry services

there was no breakfast and laundry room was out order

did not like that there was no on site laundry area

the wifi was poor

breakfast and laundry

months advanced booking and i was assigned a room opposite the staff laundry area and meeting rooms where desks

happy with service, room-size, cleanliness, comfort and the pool area with hot-tub as well as the dining space

we had lunch outside on the first day on the patio by the pool

was no stove for short stay and on the website it says fully equipped kitchen other than that is was very

laundry rooms should have quarter machines or machines that accept cards

cleanliness restaurant-access to computer n fax 24/7 access to laundry 24/7.

seemed a little ghetto in the parking lot, people were outside doing lawd knows what and standing by the doors

was pleasant and thorough at check in, informing me of restaurant, bar, and room service hours, breakfast options

the bar was an extra bonus since we were not ready to go to bed early

laundry

i like the laundry room and continental breakfast was great

very friendly and helpful, i was able to get the early check in i requested

clean room, comfortable bed,decent shower,good breakfast, friendly pleasant staff,good location, easy access,

close to one of our favorite gyms and the bed was very comfortable!

had to pay extra for breakfast even though tasted good and no food offered for dinner.

had breakfast at restaurant on last day, food was good not great

didn t use any amenities like the pool or gym

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

the fitness center never had more than one person in it but we saw it and the pool in use

the staff, the gym and the ac did not work after numerous request for engineers to fix it!!

smoking outside too close to building, the gym needs update, smells, equipment old.

cable was not working after the room service

staying here it's got everything we need my kids always enjoy the pool

the gym, though not large, was immaculate, filled with natural light, and had all the essentials for a

the indoor pool and gym were also fantastic amenities as was the guest laundry

great accommodations, good breakfast, friendly staff.

very clean, nice pool, nice staff & supermarket close by

rooms were very clean, kitchen very spacious

the pool temp which they immediately sent someone down to warmup and the hot tub being closed

room was very clean, room service staff very nice and friendly

really loved the wifi best internet access i've expirenced at any hotel sometimes a little buffing but overall

no pool no continental breakfast

didn t have room service for fresh towels

laundry next to our room

lady who does the laundry for the facility is also very accommodating

noisy room i was next to laundry room place needs a total renovation

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

and he also was looking out for my car in the parking lot to make sure that nothing was happening to it, which

was a camp of about 20p kids staying there

it was dark, dingy, dungeon like, kids screaming in the halls, no staff to police it

parking to far to walk to the hotel

the pool is open until 10pm and it seemed there were always kids in it

they gave me a king room as i requested and also allowed for late check out which i greatly

kitchen laundry

the man at the front desk was very nice, seemed to be doing laundry which is located right behind the front

parking laundry service staff

to do laundry so i needed detergent so i went to front desk and had to wait a half hour before someone

quiet area. laundry room. clean room! fridge and microwave. hot water.

liked the facilities offered, the pool and gym along with the other facilities such as the washing

great rooms and breakfast

like, i also enjoyed the breakfast and the room and amenities

breakfast, friendly staff

the breakfast was good and the staff was friendly

there and very friendly and with covid they have it extra clean and i love that i can do my laundry

laundry room if need

there wasn t even a coffee pot in the room, no cups, no bags for laundry, the only pail was in the bathroom

nice and quiet .. convenient guest laundry

the kitchen stuff, the bed.

moved room and floors but housekeeping never picked up dirty laundry left in the hall

it was very clean, staff were really friendly, rooms were nice, pool was enjoyed by grand kids.

room service menu offered many selections at affordable prices

room service not available right now

wifi kept going in & out

there no laundry

the restaurant and the bar! also they don t have a laundry room!

free parking, clean and very comfortable

is no wifi inside the room

pet friendly without breaking the bank

breakfast was plentiful and food replaced as needed

the coffee was great and always available. breakfast was mediocre but that was expected.

friendly staff- great breakfast- good coffee- comfy rooms- hot tub and pool- everything was clean

clean, good breakfast

breakfast was great

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

bar is great friendly and always professional to include: hotel employees always very accommodating

not enough handicap parking spots.

room was nice and the bar area was a nice little thing to do to get out of the room for a

amount of parking, clean feeling, attentive staff

idea for my weekend perfect location. breakfast was good.

access to indoor pool, nice fitness room, good breakfast and great staff

like everything about this hotel,i mean parking access, free breakfast, the clean room,so quite, the personal

is a kitchen with a stove top and full size fridge

pet friendly, kitchen and windows open!

laundry facility but the washing machine was messed up and after having maintenance repair it they

laundry facilities

fitness room and pool were excellent

didn t like that i was charged for fees on my credit card that i didn t authorize the wifi was very sketchy

king room w/ sofa bed perfect for me and my 3 kids

breakfast was good but way too slow

soiled mattress, small gym, no continental breakfast & dirty elevators

didn't work well, only had 4 floors but elevator ran slow, kids brought swim gear but pool was closed

of cannabis in the hallway , and people smoking cannabis in their rooms and in the parking lot

the beds were comfortable and the kids enjoyed the pool. i enjoyed the hot tub.

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

parking was easy and the staff was welcoming

not breakfast

plenty of parking

room service was not available for everyday. our room was cleaned only one day because we asked.

i was laying by the pool i decided to go for a dip and stepped on a metal bracket that was a part of the pool

we enjoyed the game room( ping pong table and pool table)

beautiful room. bed and shower were fantastic. front desk staff very friendly. ample parking.

had a suite that had a terrace that leads to the pool

the check in person was very rude and there was no parking and very noisy until 3 am horrible

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

using the laundry facilities was not easy as it had to be done via an app.

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

laundry room had more than half of the machines needing repair.

just the location and laundry

absolutely amazing she saw i was traveling with 3 kids and put us in the perfect room near the pool

lady at the desk was absolutely amazing she saw i was traveling with 3 kids and put us in the perfect room near

breakfast was ok. food was ok the gym was very warm. couldn t adjust the ac

and the b inherit pool & jacuzzi was our favourite part

s quiet, there is coffee and water available all day, there is a little snack shop, there is a laundry it

but: pool didn t have towels lobby didn t have a laundry soap for sale

was able to work out, do laundry, eat breakfast, drink water and coffee and have a comfortable room

property has a few issuses like there is a guest laundry but it does not function

the washing machines in the guest laundry could /should have been cleaned

the kitchenette was tiny but serviceable

clean spacious rooms, beautiful pool, beach across the street as well

nice clean pool and we grilled sausages from nearby italian grocery store

price, friendly staff, easy parking, nice beach walk

it had a full size fridge, and kitchenette

laundry was out

elevators were broken. laundry room was not usable. wish hotel was more updated.

no room service. even when scheduled, nothing was done.

cleanliness, open wifi

gym was basic but overall the hotel was nice.

laundry room out of order ( necessary for us as a family of 4 with an infant )

the daily housekeeping service. on site laundry facility.

(if i m correct) sad that you can t do laundry on the

i smelled something in the self laundry room.

it s expensive, the pool is dirty and the laundry room

they had a laundry room with coin-operated washer and dryer, i felt that was very

it was found in a laundry chute wrapped in a towel

to do laundry however, couldn t because the washing machine had mold all around the rubber

no hot pool. laundry was out of service. one of the elevators wasn t working

went smoothly, and the bed were comfortable, hot breakfast overall

only negatives is there was no change machine for laundry and the machines took quarters

the pool and the room so clean

waffles for breakfast were great for the kids

beds were not very firm-were only suitable for kids

the breakfast was great and location was too

the breakfast was superb in its quality and

clean, location, room service, restaurant in the building, parking, kind staff

didn't really care for the breakfast only because i don't eat red meat and wish that they had alternatives like

service from front desk and room service

i made use of room service for a late supper which was fine, but i was disappointed with the choices

the wifi was the worst, room

the bar wasn't taking cash and the atm was broken

the front of the building and the lobby was pretty. they gave us early check in

lot of teenage kids running around the property with no supervision

breakfast buffet was great, the property is a beautiful old mansion.

the room was very clean, and the laundry facility was great very useful as we had to stay for a few days

great gym and pool. convenient laundry room. useful shuttle service

happened to stay room where some kind of laundry machine running like noises all night

restaurant and coin operated laundry on site.

some gym equipment did not work for the 3 days we stayed

a laundry room and life jackets for all ages since no lifeguard on duty

had trouble with the wifi in the room, only sustainable wifi was in reception/breakfast area

friendly staff, cleanliness, heated pool, stocked with coffee, tea, fruit, cookies.

wifi did not work at all

pool wasn't clean and the pool room was very cold more breakfast options

pool was closed. and 2 full size vs qurens seemed odd

greeting at check in was excellent. bar staff very friendly and engaging.

valet parking was excellent and located in front of the hotel, very helpful to grab a few forgotten items

red door spa waiting end of day and bar great with 2 different kind of

king bar and red salt restaurant are truly exceptional

the older women staff lady that does laundry allcshe does is scream and complain

the breakfast was poor, little choice (a banana and a cereal bar)

outside of the property, the parking lot and buildings looked nice

blanket having many cigarette burns in it, my shoots having blood stains on them, non smoking room had people

the add says pet friendly!!!! and it s not

no laundry service

no microwave and no refrigerator in room. small tv small bathroom. no laundry facilities.

the tv didn’t have a good signal, kids running in the hallway at night

i like there r rooms u can stay for the night near the pool n a bar

room service, although they didn't provide water bottles again to our room but provided daily to

wifi was weak. one of the valets was quite rude - demanding a tip.

was no breakfast or room service

both beds had stains sheets, the clean bathroom had pubic hair on the new soap bar and on the toilet

parking and the restaurant bar was horrible

breakfast was convienent

s very hard for me to understand how you would have a hotel with the kitchen and not serve meals or even coffee

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

daily -good complimentary very good breakfast bar staff were pleasant as was the bell boy/man kitchen staff also

the wifi connection was unreliable.

wifi did not work in room. ac does not work in business center. no real polace to work!!

laundry machines are out of service

convenience and parking

the comfort, clean and breakfast.

just didn t like when it says free breakfast and you get your food and the lady that s there give you a

to much young kids being

no laundry service

the pool was not clean, exercise room was closed and laundry wasn

big comfortable beds free breakfast laundry facilities

had a good workout room and guest laundry was cheap

modern bathroom, comfy beds, good breakfast and gym wasn't

need nicer towels or use better smelling laundry detergent

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from

didn t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

the hotel has laundry facilities, which is very convenient for a long-term stay

there is a coin laundry right behind the train station so it s like 8 mins walk from the hotel

a chair in the laundry room would have been appreciated, as well as a rolling basket to transfer clothes to

the staff was very friendly. our room was very nice and clean. the breakfast was delicious.

like the location when you drove out of the parking lot you had to travel to the next town i and try and make

the rooms and the breakfast area are so clean

the parking lot was quite full, so as the breakfast room

laundry facilities

parking surly desk staff disgusting hallway carpets coffee at breakfast luke warm at best wifi very slow to

only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes

good location and clean room. breakfast was actually better than expected

all about managing expectations: if you say there's a gym off-site that the hotel has a day pass for, then great

room was on the first floor facing the parking lot and had to deal with the car lights

but we were offered shuttle service who can drop us off

i like that they had an indoor pool with hot tub available.

did like that they had an indoor pool and gym room and wonderful helping staff

staff friendly and efficient. full kitchen.

did like that they had an indoor pool and gym room and wonderful helping staff

great room, fun pool, super nice staff and surprisingly good breakfast.

lift and parking area doors had seen better days no laundry facilities

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

no inhouse laundry facility.

everything was fine. nice friendly staff. restaurant and bar close by . great location .

great for kids

loved the spa tub

clean, comfortable, quiet, good breakfast.

like the cleanliness, nice staffs, breakfast & the parking

the staff was incredibly helpful, breakfast buffet was great

excellent location the restaurant was amazing!!!!! breakfast and coffee in the am was excellent

gym facilities were not available.

would have enjoyed a bar on the premises.

little tired. water bottle machine broken in gym.

wish there was free breakfast, cups in gym area, and free parking.

great location for shows at cap theatre. decent bar food.

also the hotel provides a car shuttle, for max 3miles drive

nothing much, really. the location is nice. the free parking is good to have.

thing that could have been improved is the continental breakfast in the foyer was not ideal we would have been

the massages at the spa were heavenly

and courteous staff, courtesy shuttle with very friendly driver, wonderfully appointed and comfortable room and

no laundry facilities, no price adjustment even though price was lower on line

was staying for 8 days but there was no laundry facility on site

my kids loved their meal :) and we enjoyed delicious salad and hamburger menu

had everything we needed. restaurant bar pool etc

big comfortable bed free breakfast, indoor pool handicapped accessible

no place to do laundry

the room was missing an ice bucket bag, a laundry bag, a bar of soap and had only one skirt hanger

no free parking, no free continental breakfast, no laundry room.

wifi was slow to establish

room service

laundry was out of order

the laundry situation a big issue

our room also was next to the laundry and vibrated all night long in addition to being able to hear the dryers

laundry room was out of service

room laundry / cleaning of room - had to call daily for cleaning and towels and change

they have laundry facilities & location is good.

parking and the side parking spots are slightly different to maneuver into and out of a spot due to

smoking room stench is too unbearable.

breakfast could have been better.the staff was nice the hotel was peaceful and clean

it was a nice size, had wifi and a ton of channels for tv, as well as the location

small room no laundry service

tony at the restaurant is great rooms are spacious clean and the kids love the toilet functions

wifi very on again off again

room on the floor we were on is right on the parking lot

complimentary parking and free wifi

they even had guest laundry facilities which was very helpful for solo travelers like me who pack light

beds were not made up; no fresh towels were provided; no laundry bag in closet

the drinks at the bar and the breakfast are crazy expensive.

the restaurant for breakfast, definitely the spa & the pool.

charged for wifi

the arranged the shuttle to take me to the stanford hospital for my surgery

hotel shuttle is also an option

coffee bar needs a small light, it's a little too dark to see inside the cubby

didn t give a run down of facilities that the hotel had to offer - gym, breakfast arrangements, bar

bar soaps and mini shampoo bottles were replaced by large dispensers attached to the shower walls

also for a long stay which mine was, i would have appreciated a laundry room, which there was not

kids running wild

the kitchen said it did not have the order

we also enjoyed the indoor pool with the kids

room service, overall look of hotel

the hotel needs updating with decor, and gym equipment is archaic

the kids were adorable, but a bit more than your average un-disciplined

free parking, free wifi, free premium cable channels, continental breakfast (fruit, bagels, muffins, coffee,

gym needs improvement and they badly need to improve upon breakfast

rooms are clean, parking is free right next to the entrance, breakfast is simple but good

no room service or coffee for second day

everything! the staff was super friendly and helpful, bar was nice and proximity to blackstones!

pet friendly! location. bar. snack shop good choices.

the wifi internet performance is very good

but the room was dated/dingy and didn t match the photos online and room service didn t stop by our room

also, appreciated the guest laundry facility but not the terms and conditions for accessing 'free' wifi

breakfast internet free and people very nice sweet shop laundry and restaurant very

the laundry facility was clean

wifi was difficult to use

the gym machines did not work correctly

from the front desk, to maintenance, parking, housekeeping and the folks in the kitchen, everyone was friendly

and also complimentary breakfast (not coffee, but true breakfast, with waffle machines and stuff)

no pool or fitness center on site. no free on site parking.

love the kitchenette, and the fridge

rooms were very clean, we were informed that room service is provided every other day (which was fine for us)

parking at facility, helpful staff, restaurant and bar on premises

in the mini-bar, they had forgotten to stock it

family and i love this hotel, only problem is the pool

room was great, service fantastic, facilities cleanly and well equipped, great hot tub and warm pool

pool and gym are extremely small and not well equipped

chose location because it offered a guest laundry

somehow only received room service once during my whole three-day stay

spa tub

wifi and shower water flow are slow

they don't let you eat breakfast in your room

they have a 24hr laundry room

the gym was clean and efficient

the bar besides it.

early check in and very nice check in girl.

bar barely had alcohol and closed very

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

laundry area, needs addition washer & dryer as well as a small folding area

the gym was available for free

clean and the breakfast was great

everything! breakfast is amazing, really clean and the staff is excellent !!

laundry cards were not during our stay --> we left the third day

the guest laundry facility was helpful

we had occasion to use the laundry - it was complicated and expensive

kitchen lacked toaster and at first refrigerator didn't work

to have a kitchen and eating area that were separate from the sitting area

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

this was not great for my kids who needed a bed

clean. incredible breakfast and customer service from the fritz desk to all workers.,

so i felt i was constantly walking around to reach the front desk, the gym, parking, and the pool

lobby, restaurant was closed and no breakfast and i had to check out earlier than intended to get kids

it definitely smelled a little damp in the hallway. the parking charge was a surprise.

room wasn't ready there was no spa tub no parking lot

the wifi didn't work in our room. neither did the phone or the remote for the tv.

did not have parking

ad promoted a spa bath and double room

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

staff is very pleasant. laundry room is very nice.

our room close to the laundry room, loud tv sounds all

the staff is not always at the front because they are also doing laundry

never wanted to give towels, they had no laundry soap the whole 5 days no drinks in vending machine when asked

the guy serving breakfast was attentive and efficient

breakfast could be better.

good breakfast.

breakfast was good

wifi was quite fast