wifi didn't reach the first room we had at the end of the corridor

they charged us $150 of the pet fee, and our dog is 1000 times cleanliness than the hotel

the breakfast was very good and the location in great neck was right next to the train station and we

breakfast was very tasty but the bagels were very hard and stale the day after new year's eve

00 + tax per pet per night

there is no gym and the breakfast included is really poor

the wifi connection was unreliable.

s very hard for me to understand how you would have a hotel with the kitchen and not serve meals or even coffee

the gym was a little small

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

no inhouse laundry facility.

lift and parking area doors had seen better days no laundry facilities

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

the lady who is in charge of the breakfast area is a superstar

omg the breakfast was excellent

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

parking

great wifi

the staff were very friendly and the free breakfast was absolutely amazing.

clean, comfortable, quiet, good breakfast.

the room was very clean, and the laundry facility was great very useful as we had to stay for a few days

great gym and pool. convenient laundry room. useful shuttle service

restaurant and coin operated laundry on site.

happened to stay room where some kind of laundry machine running like noises all night

felt a little isolated as a woman in the area and parking lot

wifi didn't work,staff tried to help , but wasn't able to make it work

not getting room cleaned not having gym opebef

issue is not knowing handicap entry is in underground parking, there should be a sign at the main entrance

needed to have a ramp from the outside parking lot so you could roll luggage up to the hotel instead of carrying

needs a gym.

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

staff is very pleasant. laundry room is very nice.

the staff is not always at the front because they are also doing laundry

our room close to the laundry room, loud tv sounds all

never wanted to give towels, they had no laundry soap the whole 5 days no drinks in vending machine when asked

they have a 24hr laundry room

there is no room service unless you request a day before the actual service

to notifying the front desk for room service

the gym was clean and efficient

poor wifi

laundry area, needs addition washer & dryer as well as a small folding area

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

clean. conveniently located. great breakfast. quiet.

breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to

nice breakfast served by another excellent staff member

cleanliness & breakfast

daily breakfast, easy access

also, during our stay we left the kids in the room when we came back they said a random stranger opened our

wifi was quite fast

breakfast was ok but could have a few more choices for breakfast

bigger rooms more than expected, italian connection, polite staff, nice lobby, facilities of gym, laundry,

i liked the large room, liked the view, laundry facility, etc.

hotel has self-service laundry room which is convenient for long stay customers

bigger room and kitchen ( what i didn t use) they have laundry

due to the rainy weather during my time in flushing, it was really convenient that there was a laundry room in

few facilities were not functioning properly, such as the atm machine on the lower floor near the laundry area

laundry on site

i did laundry - $3 for wash, 3$ for dryer - no soap was provided so it should have been free

the hotel s laundry facilities were out of order when we tried to use them

separately for laundry and the gym isn t well stocked very barebones

but there is a laundry mat next door so parking can be challenging

there is parking, 24 hour laundry next door, and a good chinese restaurant on site

close to allot of stuff laundry rite next door best buffet a block away

they have a very clean laundry facility right out the front door

there was no plastic laundry bag

able to connect to the wifi on my computer, even after multiple tries, asked the staff about it, but nothing

the very first-morning room service came and we advise we don't need anyone

liked that i wasn t disturb by room service every 30 minutes

sheets, stains on the blanket, the moldy ceiling that was coming apart, no television remote or wifi access,

free frozen breakfast late check out location

expensive it is, to use the laundry room you had to pay for it with only a card you get by putting cash into a

aournd the building and found a door in the back and later told that is supposed to be used by laundry people,

really, really bummed that the hotel has no gym and did not advertise that it didn t

the wifi was so slow i couldn't do my work and download necessary contract docs and music on pandora

they have a la guardia shuttle but we forgot about it

they should not advertise a bar because you could only get beer or wine

the breakfast is very good and warm.

accommodates late check out for free

the hotel offered good television services, wifi as well as office for using the computers and printing your

better breakfast menu

to say except to wish for a self service washing machine because we struggle to look for the laundrymat

free wifi spotty and quite slow, sometimes unable to connect to internet even after wifi

wifi didnt work properky,.no ice,no tub was over pri ed

early check in

housecleaning didn't wait til we were out of room, wifi internet wasn't working at all

the location was amazing! the shuttle bus from/to lga was very helpful too.

small bar area and no rooftop access.

no gym , no microwave

great location. staff was awesome. room service was extra nice!!!!!

the shuttle driver was awesome, and most of the staff was very friendly and helpful

they gave me early check in at no cost and we're very attentive to answer any questions

i liked the pool and the gym and things of that nature.

2nd day restaurant on 12 floor bar female bartender gave poor service

we didn't get to use the room service but it was very

pool and spa very nice

location of the hotel was very convenient to la guardia airport and we appreciated having a shuttle pick us up

love the breakfast choices!

it was also nice that they provided a complimentary shuttle to the airport and to the u

its location, the staff, and the breakfast. all top notch.

got there that the restaurant closed a while ago and it only serves beer or wine and the rooftop bar didn t

the construction and there was no shuttle to the open.

sadly they don't have laundry service

had provided more amenities such as ice machines and bottle filler water fountains and maybe a laundry room

the bed was comfy and i loved my view, also, the free wifi was good

the dinning room was closed and so was the gym

good gym and free (ok) breakfast

close to airport for early morning flight. able to get an early check in

breakfast was great. waleed the breakfast cook was great.

the parking is tight and we arrived very late

the breakfast needs improvement

was so nice and friendly and they gave us a courtesy late check out no problem you are all very great i appreciate

was good except we got racial profiled by security when we went to get breakfast

she was helpful, easy to approach and talk to and helped my kids make waffles

noise coming from the kids birthday party in the room net to me

residence inn had a full bar and the restaurant applebees is next door but they also offer roomservice

the complimentary breakfast had everything you could want

to do laundry however, couldn t because the washing machine had mold all around the rubber

no hot pool. laundry was out of service. one of the elevators wasn t working

they had a laundry room with coin-operated washer and dryer, i felt that was very

it was found in a laundry chute wrapped in a towel

parking was close to the entrance

the daily housekeeping service. on site laundry facility.

(if i m correct) sad that you can t do laundry on the

it s expensive, the pool is dirty and the laundry room

laundry room out of order ( necessary for us as a family of 4 with an infant )

i smelled something in the self laundry room.

hotel is beautiful and clean. loved the breakfast and the gym as well as they had laundry

my flight arrivaled at 10 am and i asked if we could do an early check in and they said that it would be fine

breakfast bar well stocked and food was good

i spent 4 days early dec 2016 with my family of 4 kids and husband

like there are no facilities (gym, pool, outdoor sitting space) but generally it was a good stay

staff allowed a late check out

supposed to be a non-smoking room but the room smelled of smoke and an ashtray was in the room

gave me the wrong room at first advising me that they thought i would rather have a non-smoking room

the smoking room -too strong smell...

they have smoking rooms most dont because of covid

my friend and i didn t use the gym or pool this trip but it s always wonderful

there was also plenty of parking for my car

size, location, parking, friendly staff, amenities

convenient access to restaurant in house, good room service and nice porters and bellmen ready to

service for pet is perfect

laundry just only one machine and dryer

the pool was down for renovations, the laundry facility did not work

spacious and clean room, excellent amenities, laundry facility, quiet.

/pool and workout and sauna/small touches appreciated/ great gift store/laundry available/had forced layover

had a laundry facility

no pool or laundry facilities

was no room service available, but that s a pretty nit picky thing to complain about

gym was great bed very comfortable service and staff great location and parking great breakfast was

kids enjoyed seeing the planes landing and taking off

make you pay for wifi, (i booked through expedia but am marriott reward member)

laundry next to the hotel on the second floor

a laundry facility in the building so that you don't have to go next door, especially since we are

no laundry machine

and laundry facilities were at the hotel next door

pet friendly

it was so convenient and exceeded my expectations especially while traveling with my pet

throw from the airport, there is a shuttle, but i was able to walk as well

across laguardia airport, free shuttle that leaves every half hour, big & clean room, decent wifi, in-house

wifi could have been faster.

clean and friendly. easy access to laguardia. the gym is nice.

room was in the basement and it was where all staff do laundry and make noises all night and my room had no

wifi was not secured, based on google. small parking lot.

included parking and breakfast. excellent hit shower.

my kids loved her, i didn't catch her name but she is definitely an asset to the ramada

i love quiet comfort cleaness nice breakfast everything was perfect and very private.

only negatives is there was no change machine for laundry and the machines took quarters

great breakfast that was changed up often

spacious kitchen with lotsa amenities

the suite was exactly what we needed. loved the kitchen.

more of a selection for the weekday breakfast

property has a few issuses like there is a guest laundry but it does not function

the breakfast plentiful and decent. there are laundry facilities on site.

s quiet, there is coffee and water available all day, there is a little snack shop, there is a laundry it

the washing machines in the guest laundry could /should have been cleaned

but: pool didn t have towels lobby didn t have a laundry soap for sale

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

using the laundry facilities was not easy as it had to be done via an app.

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

laundry room had more than half of the machines needing repair.

nice location to airport nice breakfast environment nice and clean

staff very friendly. breakfast very good.

great breakfast. excellent beds and clean room

the gym is fair suitable if you mainly use a treadmill

breakfast is simple but standard - coffee, waffles, scrambled eggs and sausage, bagels, yogurts

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

breakfast not included despite silver elite ihg membership.

there was no wifi service , or anything to watch

it is very clean and the food is tasty, especially the breakfast.

parking was easy and the staff was welcoming

the wifi was the worst, room

were able to accomendate early check in, i stayed there for my sons wedding, which was at soundview

no turkey products on the breakfast menu. i don't eat pork.

nice breakfast included

the breakfast was outstanding

breakfast - apple juice was a good

breakfast could be better!

breakfast to go is available but not vegetarian. more vegan options can be added.

this hotel provides grab-and-go breakfast (paid service) and i ate it for lunch at the central park

i didn't like the breakfast. it was the same every day and not worth the price.

prepared my own breakfast

bedroom separated from the living room and kitchen

i felt like home, the design layout was design of comfort to make the customer feel like home, kitchen, bathroom

breakfast in the morning was basic but perfect for what i needed

king 1 bedroom layout and kitchen amenities were aligned with my needs

paid for a room with a patio and pool view but the room did not have a pool view rather the end unit near bushes

the pool table and ping pong table in the game room were a lot of fun for our group

in this time of covid having a kitchen was very helpful

not connect me to main desk for late check in questions and wished hotel guests had separate parking was hard

had a suite that had a terrace that leads to the pool

elevators were broken. laundry room was not usable. wish hotel was more updated.

laundry was out

you did not have enough staff for room service and the poor lady in the kitchen didn t even appear happy

overall the staff were friendly. the room was also clean, and room service was regular.

cleanliness, open wifi

room service was really good

wi-fi needs an upgrade and the swimming pool is only open on weekends which it s kind of a bummer considering

the lounge, bar and gym. location to restaurants and pharmacy.

also, the telephone in my room did not work, therefore the room service option was null and void for breakfast

the pool could ve been bigger

there's not much to do in the hotel when you have kids.

had a pool and a jacuzzi as well as fitness room and a computer lounge for the guest

try to give my kids a bath and the stopper in the bathtub did not work

i always love my breakfast , the pool and hot tub so close to many activities

also, bar closed at 10:00 pm so it was a bummer as we needed that spot for our family to gather all

laundry facility but the washing machine was messed up and after having maintenance repair it they

laundry facilities

am so tired of booking hotels based on a pool and then when i arrive the pool is broken

the fire pit in the back was nice and the bar but the rooms.

the only flaw we found was the pool tile is dangerously slippery!

i laundry facilities

laundry facilities, but i can manage around that issue

choices for breakfast, french toasts, bagels, donuts, eggs, sausages, specially oat meal with walnuts and

liked the free late checkout and small but adequate gym

next to me what's up all night singing got no sleep me and my kids was not one bit happy with my stay will never

there no laundry

the restaurant and the bar! also they don t have a laundry room!

parking on site was free but was limited as it was shared between hotel guests, spa guests and the

i love the fact that pets are permitted

the restaurant and bar are awesome

nice bed. good wifi

free wifi and comfortable bed-

just the location and laundry

unruly kids

very nice with kids in winter time

lady at the desk was absolutely amazing she saw i was traveling with 3 kids and put us in the perfect room near

the pool for my kids

felt like a jail cell, colour scheme left the room quite dark, location opposite laundry and reception meant

parking limited

the rooms are so tiny. but it worked for us. it's a free street parking.

the wifi was slow

only had on street parking, the room was a little tight, but in a pinch i probably would stay there

the area being one of the most notorious there is no availability of simple things like in-house laundry, no

no coin laundry..

no laundry room at hotel! the only thing that was missing!

no laundry facilities

front desk staff, location, easy shuttle

laundry

wifi never worked

i like evrthing but your wifi

no ice for cold drinks, the wifi wouldn't work.

wifi was poor.