wifi wasn't great but other than that is was all perfect - very friendly staff and good food!

lovely cosy room, bar was handy, great receptionist

even though the room allocated was near the parking lot, there wasn't any noise from late

location with plenty of parking

music from the bar did come through the floor of my, otherwise, excellent room (john russell)

our massages and the spa as a whole were a definite highlight

had great fun at the axe throwing activities, kids enjoyed mini off road explorer

the staff, the spa and the skewd restaurant

find the bar area a bit hit and miss

ordered room service for myself and my daughter and housekeeping took our food away before we were done

dirty laundry by room and breakfast some issues with sausages being overcooked

in after recommended check in time and all rooms in our area had dirty laundry piled up by the doors

laundry service and our mini fridge was not very cold

unfortunately it was disappointing that dirty laundry remained piled in the halls awaiting collection until

the dirty crockery and glasses and dirty laundry were still outside the room when we eventually got in

at the time we tried, wifi was difficult to connect to.

arrival not listed on post, breakfast was either late, burnt, missing items or a combination of, room service

parking and had to find our way to the nearest public parking garage, not ideal especially with kids and luggage

the reception area is big and comfortable and i have received complimentry early check in

very good and staff were excellent and very helpful indeed been my kids really love the stay

there is no laundry service available

you also hear the laundry stores and delivery s on the office block side with the staff parking area

the bar and restaurant were reasonably priced and the food was lovely

two ladies on check in were very helpful with advise on getting to wembley and allowed us early check in which

reception, restaurant and room service - the same person on an evening shift served us and checked us in, she

00 the laundry lorry turned up the driver was as quiet as he could be but the loading still woke us up

beds, room very small, hairs on bathroom floor, laundry truck outside at 6am for an

amazing for train station and town centre - we arrived early and they let us have an early check in and also

value for money especially as my daughter ate for free,so much choice even for the fusiest of kids,the buffet

issue for us was that room service finished at 9pm, but ordered a delivery to the hotel so that was great

shower appeared to leak, every other holiday inn that i have stayed at has had a guest laundry you can use for

bar was open, staff were excellent

us booked us in explained what time dinner was breakfast, how the parking worked what time the bar would be open

the bar was even open till late on a sunday

wifi was breaking up a bit

nothing except lack of car parking spaces but that was all

excellent bar and food

very easy to find and parking is provided

old english pub / inn, with character rooms, easy parking and good on site facilities

in room 12 does not work but helpful receptionist provided code for acces to a secure alternative wifi source

on turning down the duvet in the morning, discovered a hole in the cover caused by laundry

my room was clean, the bed very comfortable i ordered room service and my food ( delicious ) was brought to my

pool was a bonus and really enjoyed our swim

we were delighted with our room, ground floor on another building, not far from the pool and gym

goiod self breakfast in

ceiling falling down, filthy dirty throughout, changing rooms filthy, dirty towels piled up in a laundry bin,

housekeeping was busy with the rooms, but there were carts and piles of laundry everywhere

and the sheets had a mark on which probably laundry rather than housekeeping

kitchen staff and housekeeping staff were genuinely very helpful and friendly

the bed was comfy. loads of parking for larger vehicles.

the bed was comfortable and the laundry clean

parking on site

chose pet friendly accommodation

the wifi did not work in the morning i left.

lovely quiet place great food excellent parking

no laundry service for clothing or able to put charges on room.

no laundry service

parking onsite at the hotel was free to residents of the hotel

breakfast was excellent with quality food

everything was excellent apart from wifi

wonderful bar and food

breakfast very nice with lots of choice

breakfast lovely grounds well kept spotless

staff, very helpful especially in opening the bar when we returned from a party

comfortable bed, very clean room , excellent room service

beddings are very clean, only laundry service is working properly

7am loading in dollies of supplies was loud and disruptive, as well as laundry carts loading in the evening

the view from the room looked out to the laundry

stayed for one night in the hotel and the kids loved it, the breakfast was amazing, extremely helpful and friendly

breakfast was the best i've ever had in a hotel , i can only compare it to a cruise ship

and leaving crates of dirty laundry in the corridor

place to stay, very comfortable and excellent value for money, wish i had the chance to use the spa facilities

lovely staff members, enjoyed the spa and gluten and the most comfy beds ever.

pool and spa

has an indoor pool which is also an added bonus

35 am by a member of staff banging doors and rolling laundry trolleys across the carpark outside of my bedroom

efficient management of laundry requirements

room was above the laundry room i think could here some machine all night long room 201, i think the halls were

laundry collection at 530 in the morning then staff laughing and talking at 2am waking me up what a

balcony view over garden and fast wifi

but a team member was engaged early next morning in trailing wheeled waste bins or perhaps laundry bins over

noise between 12-2 am which sounded like laundry cages being moved and lots of noise from people talking

bonus if you like golf as it has an 18 hole course on site also

3)parking was available

picturesque nice location and easy to find great find for a short business trip and good wifi

bathrobe on my first night there (stay was for 2 people) i was later informed this was due to a laundry issue

very speedy laundry service (within less than 8 hours), very nice gym (love the technogym treadmill) and

we had bar food in the evening which was really good too

it's such a lovely hotel with great pool/

receptionist was amazing and great with the kids

gentleman serving at the out-of-hours (residence) bar was slow.

the morning breakfast had a great selection and was fast, efficient and yummy

excellent breakfast. complimentary wine and water in the room. able to park and early check in.

bar was shut sadly, but we had a lovely drink at the neighbouring pub just a few doors along

the kids loved the bath in the room

laundry only changed after i asked (1

also, we arrived at 3:30pm to find our rooms where not ready, due to staffing issues, and laundry for several

kings arms has great character and charm and the room was clearly part of the original building as no straight

normal circumstances , i would have expected a formal dinner but room service was a sensible solution in current

was a function on in the bar below, with the noise going until very late, from the disco

doesnt do laundry

i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

breakfast was good to as was the

was a good size no issues parking

prices for room service were on the high side.

the staff was amazing,and the breakfast was just the perfect selection

breakfast good. location excellent

the wifi was bad, the continental breakfast bad, the room ok but the carpet was wearing off

breakfast good selection. location to shops good. room fine. wifi worked good.

it was quite funny, but if i were there on business, or had kids with me and therefore an early start, i wouldn

quite tired (no 11) - flickering lights, curtains need rehanging, needs a repaint, large pile of laundry sat

staff really lovely , room clean and comfortable and the breakfast was delicious

very clean and within walking distance to train station a very good breakfast

easy parking. great breakfast

friendly staff continental breakfast supplied, tea and coffee making facilities in room free wifi in room i

no stopper in wash basin and very slow wifi

early check in with parking was a bonus as we could park the car, drop our bags in & spend the

has free onsite parking

very good location in harrow with good parking area

at reception did not come across as friendly given me the keys to the room and walked away the room service was

com site said they had laundry but i received a message the day before saying this was no longer the case

clean room, great bathroom, nice view of the canal, great breakfast, lovely staff and free car parking

no family rooms and double or single rooms in the same bock which we needed as a family with 3 kids

wifi signal wasn't the best. worked but was quite slow

comfort, price, included parking and wifi

one responded on the room service internal number despite several calls, but reception sorted out my dinner

room service dinners were a plus too

for the lady on reception who could not have been more helpful and pleasant organising our early check in

very clean and comfortable with great staff great bar and food inc breakfast

i had one little complaint it would only be that the breakfast on the second morning the saturday was not so

the royal crown is recommended safe car parking and welcoming breakfast all done with the passion and commitment

well maintained parking lot with flowers and fruit trees

i liked: on-site, secure parking ease of check-in clean & comfortable room lovely courtyard and garden area

wifi signal was not very good

spotlessly clean, comfortable bed, excellent shower and facilities, plenty of parking space

when we checked out we asked help with our luggage and they had to use their laundry trolley

room is sizable and comfort with self-service laundry and drying which is necessary for long staying

services as laundry and the location

no laundry services no cleaning room service

the laundry is in the same building, very simple and understanding operating by coins

sure if there is room service, but would be nice if one doesn't want to leave the room for a day

of staff was very polite and helpful trying to find us a room that wasn't either overlooking the laundry bins

mins many others were waiting also and complained too view from window was of recycling bins and laundry over

lack of gym equipment

hotel bar could have been open for longer

easy to get to and ample parking

pool and gym

shame wifi not working as caused stress as needed to work

were clean, swimming pool and gym was clean and food was amazing, there's just nothing bad to say about this

kids loved searching for harry potter characters , great fun and pool lovely, also kids eat free is

free wifi, free use of pool and all essentials in the hotel room

only downside was that there was a wedding on so it was quite loud at times & kids running around the dining

bar was shut at 21

location plenty of disabled parking attentive staff clean room massive bed highly

- there wasn't a kids menu anyway (we were going to get an adult meal for him) - the breakfast staff were rushed

especially with kids/family

spa and gym are were amazing

the wifi in the room was poor and didn't work in the bathroom

the food was amazing, the spa was fantastic, and we were lucky enough to have great weather, allowing us to

spa and gym are were amazing

spa was nice, was very quiet so we had it to ourselves pretty much which was good, wouldn t of

location was great, staff friendly and welcoming & the restaurant/ bar area is an absolute

little jem with a beautiful garden bar at the back, loved staying here

facilities that were offered are not actually their e.g. room service, was none

area can be a bit sketchy at night especially with there being a bar in the hotel, but not something that would

also the bar and restaurant downstairs is exquisite and sincerely underrated i had a great night

have to pick one thing, i would suggest to put extra laundry bags and the laundry item lists to the room

lovely hotel and beautiful grounds. great pool and splash times for kids. really good food!

like 5 for each room service visit, 15 weekend mark up on all spa treatments

- attended an event on sat night and was unfortunate to be served by grumpy a bar man throughout the evening

we were feeling lazy and indulgent so ordered room service on saturday night

no laundry service over a weekend and no effort made to make the guests have a superior customer

only bedside lamp on because all lights in room stays on ud83eudd15 cleaning staff leaves dirty laundry in

- no laundry service over the weekend

had several problems with room 25: - wifi did not work at all - tv, kettle, hairdryer fused twice - shower did

friendly staff, lovely bar area and great outdoors

ve liked if they had more information on the services they provided and the costs, such as laundry

no fridge in the room, however, there is a communal kitchen downstairs by the reception desk which has a fridge

tv kept flashing up a message about the wifi dongle every five minutes so i couldn't really watch tv

free wifi didn't work

was too small, extremely dirty, no good value for the money, wifi didn't work, long distance to the room

wifi not simple to log into, more than the password was required gave up on it, tv and air con

it would be quite nice to have a mini bar or option to buy a drink.

com which said kids sleep free but there was a 30+ price increase when i added my 4 month old baby - in

tv was on the small side and wifi was a but slow but that's the only improvement i can suggest

no bar but plenty nearby.

pans included with the kitchen ,the personal hot tub was incredibly small, wifi signal was average, construction

the breakfast spread is amazing, staff are lovely and the entire establishment is very clean.

everything staff the room service

the cocktails in the bar were really terrific and i'm quite fussy when it comes to a whiskey sour

throughly enjoyed using all facilities at the spa, the pool was pristine

also, amongst the amenities,laundry is listed but this misleading at best

bed laundry is poor

bar area was relaxed and they served pizza late into the

i was with my young child and there was no kids menu

excellent big bed. very good wifi. decent sized room for the money. clean.

where friendly bed where comfortable shower was powerful there was parking good value for money will definitely

free parking, wifi and nice touch with tea, coffee and biscuits in the room (really nice touch)

was extremely friendly and helpful - going out of his way to improve our stay with early check in and a lovely

plenty of free parking around the hotel free wifi and can buy soft drinks from reception great little hotel,

i enquired about an early check in as we were going to see a gig at wembley stadium which wasn't a problem,

they didn't have laundry

very friendly staff,location, very comfortable bed. bar and restuarant

is very good, also have lots of different board games on offer which is a lovely touch, keeps the kids entertained

great value! large comfy bed, powerful shower, free biscuits, free wifi and parking.

good place to stay nice size double bed with ac and free wifi hot drinks to make very clean and staff are so

in a back room close to an exit the doors keep banging all night and wasn't able to sleep, the laundry was right

no car parking

was dirty no beer in the bar at all not very welcoming nothing for kids to do at all wouldn't go

rooms were clean and bonus parking is free

wifi is fast (>40mbs), free, and consistently reliable over 7 days

didn t love the room service choices

plenty of on-site parking and the provision of two ev chargers a real bonus for us

advance of our stay but our allocated room was in the roof overlooking the extractor fans for the kitchen

kids were extremely happy and staff is so helpful and friendly we could not wish for more after

the attic room was a bit small and at 7.00am the kitchen extraction unit started up wake us up.

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

in the photos, the fact that we didn t had a fridge in the room was not convenient, there were wifi issues

the bar area was comfortable with a good selection of drinks

like in a lot of older buildings the wifi can be a tad slow in the room but it was ok.

no room service etc

price of the breakfast was on the higher scale of things

i only filter on free wifi and air conditioning for hotels in europe

room service was fab and arrived hot

the giant chess and pool table were a huge hit with the kids

room service was poor, things didn t come and took 30 minutes for one drink, however they

no laundry room.

nice breakfast

3 miles away from the city centre free parking clean friendly staff bar available good

breakfast was lovely. my bed was really comfortable and the shower was lovely.

at the bar are very over priced