i was also advised that the laundry service was available and the items were to be dropped at reception by 7

poor wifi around the

think this hotel would have had being a hilton, i would have also liked to of seen a menu for the room service

the breakfast was the best yet- fresh and delicious ingredients that were cooked and seasoned so well

for a kids it's a very unfriendly breakfast

wifi is very weak, making it difficult to do work in the room

the garden is stunning and the breakfast is world class

issue was that our room was on the top floor and you could hear a constant hum coming from the kitchens below

plenty of on-site parking and the provision of two ev chargers a real bonus for us

asked for a quiet room, we were put in a room next to the kitchen extractor fan, which was on till 10

was staying in the hotel to work so appreciated the choice of areas to work from + wifi in public areas

good car parking

no toothbrush and toothpaste in bathrooms room service was slow food service was a little slow

this, such tasty food and a chill sophisticated atmosphere, same can be said for the hotels bar where we enjoyed

breakfast was fantastic

no laundry room.

good position and parking

3 miles away from the city centre free parking clean friendly staff bar available good

parking spaces, but was not a issue for us but can imagine being a problem if the hotel was fully

and other receptionist went above and beyond to get us an early check in

lack of proper room service and proper laundry service

to access for business from the motorway, ample parking, easy to check in, strong wifi, lovely restaurant for

good wifi

we had a lovely meal in the bar area and the breakfast was great

the receptionist (and bar staff) were very nice and courteous

pool amazing kids absolutely loved it

room service good too

bed, clean/good sized rooms, helpful staff, good evening meal selection, great breakfast

the staff are extremely friendly, the hotel restaurant and bar areas are lovely and the rooms are

all staff were so helpful and polite, everywhere was super clean, the gym and health club were fabulous, beds

- good wifi - room size adequate - bed comfortable, not too hard - everything very clean

great gym. breakfast nice

a pet owner i was surprised by the spacious areas available to walk a dog and that i could take my

room service was quick and food great

setting in its own grounds good car parking modern building facilities and room very well staffed -even though

if you go as a family for the golf there isnt a spa or pool for the non golfers.

stepping out of the building in the morning to be confronted by amazing views of the surrounding golf course,

ample parking, appreciate not being charged to park on site

lovely room, great location. good facilities for bar and food

on new year's eve - sadly the bar closed at 17

housekeeping was busy with the rooms, but there were carts and piles of laundry everywhere

ceiling falling down, filthy dirty throughout, changing rooms filthy, dirty towels piled up in a laundry bin,

and the sheets had a mark on which probably laundry rather than housekeeping

here a few times lovely place but out dated with the bar and hotel reception area rooms and ok clean and tidy

have done enough for us, arranging taxis, giving advice, room service, extra towels, use of pool

doesnt do laundry

i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

bed and the sofa were comfy, nice and quick service, yummy breakfast for both adults and kids - english breakfast

was perfect for what we were staying there for, breakfast went down a treat with the kids

this occasion there was a slight mix up on arrival with my early check in as the room i was allocated was not

beddings are very clean, only laundry service is working properly

7am loading in dollies of supplies was loud and disruptive, as well as laundry carts loading in the evening

the view from the room looked out to the laundry

the bar was slow and not very clean

spanish manager of the restaurant was lovely and exceedingly welcoming, as were the staff in the bar who made

but a team member was engaged early next morning in trailing wheeled waste bins or perhaps laundry bins over

noise between 12-2 am which sounded like laundry cages being moved and lots of noise from people talking

nice golf course

guests running around the hotel at night and kids shouting until early hours of the morning

enjoyed our stay, the staff were particularly welcoming and helpful at reception in the bar and in the restaurant

and leaving crates of dirty laundry in the corridor

place to stay, very comfortable and excellent value for money, wish i had the chance to use the spa facilities

room service

we had access to the leisure pool with jacuzzi and spa for no extra costs

exorbitant room service charge

shower appeared to leak, every other holiday inn that i have stayed at has had a guest laundry you can use for

wifi was breaking up a bit

location close to train station breakfast rooms were warm and very comfortable

everything from the warm welcome, great breakfast and general hospitality

bar was open, staff were excellent

00 the laundry lorry turned up the driver was as quiet as he could be but the loading still woke us up

beds, room very small, hairs on bathroom floor, laundry truck outside at 6am for an

i requested early check in in my initial booking and they were able to accommodate this which was great, this

basic room, breakfast was good and staff were really friendly and helpful and even gave us a late check

get on wifi, not sure why but didn't bother to ask anyone

great if you are playing golf

too many noisy kids to enjoy that part

the pool was exquisite and all facilities were well looked after

breakfast in our room was amazing

golf course features an expansive open space complemented by serene water fountains and lush plants

cleanliness was excellent, free parking and good wifi

friendly and helpful service, outside area to relax, 24 hour bar area

the location was great for golf at brocket hall gc. the staff were great

no one was about and when someone did arrive he could not attend to me as he was taking room service up

rooms great for working in and wifi good

also, amongst the amenities,laundry is listed but this misleading at best

bed laundry is poor

filthy cutlery / thin walls - lots of noise from the 40-50 kids staying there

breakfast was ok. run out of scrambled eggs but was delicious.

as a family with 3 small kids, they should have took that more seriously, they pretty much wanted to give us

there is no laundry service available

you also hear the laundry stores and delivery s on the office block side with the staff parking area

room service was average sandwiches we ordered by room service were incorrect and off poor

overall it was ok. but nothing exception. thank you for the free wifi which was good for work

i ordered room service i wasn't told how much the charge was i was only told of price of food but this price

ve liked if they had more information on the services they provided and the costs, such as laundry

no fridge in the room, however, there is a communal kitchen downstairs by the reception desk which has a fridge

the wifi didn't work half of the time and there was dust underneath the beds even though it was cleaned

no wifi!

tv kept flashing up a message about the wifi dongle every five minutes so i couldn't really watch tv

quite tired (no 11) - flickering lights, curtains need rehanging, needs a repaint, large pile of laundry sat

use the lodge,room service last night delicious food,breakfast always good this morning,bed comfortable,room

breakfast was really good and we all had a lovely meal in restaurant with wine and my son had room service,

breakfast - contrary to the dreadful review i read on way to hotel

location was fantastic, early check in.

easily accommodating 2 adults and 3 kids

great location pet friendly bar clean huge rooms

the staff are really helpful, i arrived in london at 7am and asked for early check in, which the lady bent over

parking was a huge plus, free and plenty of spaces on a saturday night, and the car park is hidden

staff and rooms and lovely bar drinks etc

breakfast choice was excellent as was the dining area

that the restaurant was closed on sunday's, but did manage to get a delicious burger from the bar menu with a

the wifi was good.

excellent pool and gym is a bonus at this

huge comfy bed! big batheroom... room service food was excellent! beautiful hotel. loved it!

wifi connectivity wasn't great.

away to sort heating which i couldn't get to work in the room and also to put me on a different wifi network as

delicious food and breakfast

friendly staff and great breakfast too

helpful on the phone about arranging for us to get the key early, leave our things and pre order breakfast

mins many others were waiting also and complained too view from window was of recycling bins and laundry over

of staff was very polite and helpful trying to find us a room that wasn't either overlooking the laundry bins

gym however had a few problems, small things

friendly staff, great location, easy parking, comfortable facilities

nice to have access to a basic gym too and would have happily sat outside in better weather or in the bar

com site said they had laundry but i received a message the day before saying this was no longer the case

good wifi connection

was excellent ; my room overlooked the stream and my parking space was immediately adjacent to my door

wifi could be quicker

easy to find, quick and early check in. large clean room, great breakfast

room was above the laundry room i think could here some machine all night long room 201, i think the halls were

laundry collection at 530 in the morning then staff laughing and talking at 2am waking me up what a

35 am by a member of staff banging doors and rolling laundry trolleys across the carpark outside of my bedroom

efficient management of laundry requirements

helpful staff; amazing house, annex very comfortable, set in amazing grounds; easy parking, great location for

someonelses cleaned laundry still hanging on wardrobe

someones leftover(clean)laundry hanging wardrobe door not

wifi was really good with good speed internet access

location next to the airport, the reception staff were very helpful and friendly so were the bar staff

we always have an eveing meal sat in the bar and its great to see some familar faces within the staff every

were they not fresh, or was that the smell of the laundry soap

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

not a biggie if the neighbour is not a family with kids

were room service food trays and a bag of garbage in the corridor overnight, i'd expect the staff to

the breakfast is tasty

breakfast, bar and location.

everything clean and kids got to eat for free

was very good for kids.

didn't have breakfast as i was catching a early flight

the room service menus were overpriced and charging 5 additional for room service to be delivered

an early flight but could still have continental breakfast staff were friendly and efficient especially

we were travelling with two kids aged 8/6

great location, wifi and breakfast included in the price

hotel is located walking distance from the airport, nice and clean; they start serving breakfast at 3 am which

we were travelling with two kids aged 8/6

breakfast was nice and vegan friendly, staff there were friendly too

kids running up and down or floor made it noisy however this is no fault of the hotel

the hotel staff was excellent, and may i add that they were kids friendly too

gym had good selection of equipment

parking not included in price. the kids meals are too big!

breakfast because of covid-19 was a packed lunch sandwich pancakes breakfast bar and water

parking not sufficient

small car park but phoned hotel and they advised on additional parking opposite

easy to find and room 1 is very spacious 4 plus baby very friendly staff and the irish bar over the road has

parking was not readily available but we arrived late so understandable

to keep the doors to service rooms closed - opposite our room door we kept being faced with dirty laundry and

staff at parking area not very welcoming loud at breakfast.

air conditioning and very limited tv channels when been a solo traveler wifi is also very limited in certain

fantastic parking facilities

the location was fantastic, set in acres of beautiful countryside with plenty of free parking available

disconcerted to find them already hung on the towel rail as they did not look so fresh from the laundry

to control heat noise from the kitchen right into early hours room must have been next to laundry all we heard

room service

wifi is patchy!

priced for what you get you have to make your own tea which is annoying considering the price wifi dodgy as

guy at the bar was very professional and we had loads of fun with him

friendliness of the lady on the desk and the bar staff very polite and very helpful would certainly visit shortly

parking facilities. reception and bar attendants. clean and comfortable room. room service.

wanted room service and place order at 9

a meal on room service and only half the meal arrived, the veg and potatoes were missing, i had to wait

there was a halloween party going on in the bar area which we went to and had a great night

the hotel restaurant and bar are both tasteful decorated, great relaxing welcoming feeling.

it had character lots of parking comfortable bed

friendly helpful staff, wifi instantly available, no messing about

wifi not working well in room 18

ample parking

rooms are above a busy restaurant/wine bar

location was great, staff friendly and welcoming & the restaurant/ bar area is an absolute

there s a popular bar right below and it a 10-minute walk to the train

the restaurant and outside bar seemed busy each evening but the noise didn't bother us up on the top floor

facilities that were offered are not actually their e.g. room service, was none

no bar in hotel

no breakfast poor wifi tired decor lumpy bed insecure car park air conditioner broken

they should be aware there is not enough room and therefore give out time slots or offer room service to avoid

wifi was not up to the standard i had come across when traveling around europe.

wifi not simple to log into, more than the password was required gave up on it, tv and air con

access to the rooms is via a rear exit with bags of dirty laundry stacked outside and black bin liners of

bathroom floor was a little grubby (i assume clean) and i couldn't get the tv to work, but i used wifi and my

cosy, parking, location.

the evening meal was excellent , and the atmosphere in the bar afterwards made it a night to remember

included in the room wifi, tv, hairdryer, tea & coffee, shower gel, shampoo and iron, ironing board available

on turning down the duvet in the morning, discovered a hole in the cover caused by laundry

the breakfast was fantastic

room service was good as was the shower

we brought our pet dog - no bins for poo!

car parking, local to hotel mews

no laundry service

laundry in corridor biscuits well out of date overall musty smell need major upgrade way over

plenty parking. great wifi service. friendly staff.

had the most warm welcome and the bar menu was really good

spacious ground floor room with comfortable bed and free wifi

wifi was working fine and has free parking which was useful

quite clean parking

s all lies, there is no gym, no restaurant, no room service, nothing

there was a guy creeping about around the cars in the dark when i was parking

no information in the room regarding bar times or if there were any options for breakfast

laundry service

night that we arrived the restaurant menu was available on the bar but when we ordered food most of it was not

and coffee items in room are minimal, if you choose to have the eco-friendly room service nobody replenishes

condition was hard to work, no room service and food not covered left on the end of the bar for me to collect

have found the restaurant closed every evenings i returned and no room service

value for money, staff friendly and comfortable for my kids

staff friendly, clean hotel with parking in front of tesco

at reception did not come across as friendly given me the keys to the room and walked away the room service was

has free onsite parking

both the open and secure wifi kept dropping.

wanted to use the laundry room too but couldn't again because of covid

this hotel has great facilities, including a gym, laundry room, and ice machine

in the same floor they had a laundry room which we could use, includes a dryer which is a big bonus for a

water in reception waffles at breakfast microwave and laundry room nice touch kettle in room

measures very good staff very helpful room a good size and good work facility microwave room and laundry room

woke up kept awake by the laundry collection service from 9

more coffee in rooms and a laundry service

girls run reception bar hotel awesome very good. had bad back kind beyond words.

check in not really a big issue as it was bank holiday monday and lady seemed to be running both bar and check

wifi up and down but mostly ok.