and leaving crates of dirty laundry in the corridor

pool and spa

lovely staff members, enjoyed the spa and gluten and the most comfy beds ever.

place to stay, very comfortable and excellent value for money, wish i had the chance to use the spa facilities

spa facilities was quite good

the view from the room looked out to the laundry

beddings are very clean, only laundry service is working properly

7am loading in dollies of supplies was loud and disruptive, as well as laundry carts loading in the evening

free wifi

all the staff were attentive. they were very nice and friendly to the kids especially.

laundry collection at 530 in the morning then staff laughing and talking at 2am waking me up what a

room was above the laundry room i think could here some machine all night long room 201, i think the halls were

35 am by a member of staff banging doors and rolling laundry trolleys across the carpark outside of my bedroom

efficient management of laundry requirements

5 per person charge for room service on top of meal! shower head doesn't come off the wall.

of staff was very polite and helpful trying to find us a room that wasn't either overlooking the laundry bins

mins many others were waiting also and complained too view from window was of recycling bins and laundry over

deluxe for its large bed, room as huge with superb view to london in the distance, plenty of parking, pleasant

nice to have access to a basic gym too and would have happily sat outside in better weather or in the bar

hotel bar could have been open for longer

there is no laundry service available

you also hear the laundry stores and delivery s on the office block side with the staff parking area

the wifi is very poor

reception, restaurant and room service - the same person on an evening shift served us and checked us in, she

i ordered room service i wasn't told how much the charge was i was only told of price of food but this price

beds, room very small, hairs on bathroom floor, laundry truck outside at 6am for an

00 the laundry lorry turned up the driver was as quiet as he could be but the loading still woke us up

the 24 hour bar with room service was also a nice touch

nice coffee bar area with reasonably priced lunch food

get on wifi, not sure why but didn't bother to ask anyone

shower appeared to leak, every other holiday inn that i have stayed at has had a guest laundry you can use for

breakfast was included in the price and free wifi

wifi was breaking up a bit

hotel allowed us early check in

clean, breakfast was great, location next to train station

breakfast room size wifi

wifi was very spotty and weak in the room 18

booked this hotel as under facilities it said i could order room service and have breakfast in my room

easily accommodating 2 adults and 3 kids

staff were friendly, everything was spotless, the bar area and breakfast area looked lovely (although we didn

ve liked if they had more information on the services they provided and the costs, such as laundry

the fact that, you can do early check in.

the wifi didn't work half of the time and there was dust underneath the beds even though it was cleaned

free wifi didn't work

was generally dirty, but worse was when i found my luggage in the shared kitchen instead of my room after i got

also, amongst the amenities,laundry is listed but this misleading at best

bed laundry is poor

bar and restaurant is next to reception and i was made to feel welcome on arrival and at a budget

breakfast can have variety and more inter-cultural options because when we are travelling for long

bar and food -great prices and atmosphere

and welcoming, i'd called a couple of hours prior to arrival and she was able to accommodate early check in

location was great, staff friendly and welcoming & the restaurant/ bar area is an absolute

facilities that were offered are not actually their e.g. room service, was none

little jem with a beautiful garden bar at the back, loved staying here

area can be a bit sketchy at night especially with there being a bar in the hotel, but not something that would

room service was poor, things didn t come and took 30 minutes for one drink, however they

free wifi; the highlight of the stay

nice staff, easy check in, late check out, fab breakfast

clean, 24 hour gym, fantastic breakfast, great staff, wonderful value for money

we had room service for breakfast, which was excellent

great setting, good golf, lovely spa, fun activities, good food and only an hour s drive from london

dinner and breakfast were amazing

my stay was excellent as always and the breakfast had great variety

really great entertainment for kids

fantastic breakfast

on site car parking

staff friendly, clean hotel with parking in front of tesco

as soon as i booked the hotel and queried an early check in, it was so nice to receive a phone call letting me

early check in with parking was a bonus as we could park the car, drop our bags in & spend the

for wembley with free parking very reasonable priced family room 3 single beds comfortable mini fridge wi fi en

and the sheets had a mark on which probably laundry rather than housekeeping

ceiling falling down, filthy dirty throughout, changing rooms filthy, dirty towels piled up in a laundry bin,

housekeeping was busy with the rooms, but there were carts and piles of laundry everywhere

here a few times lovely place but out dated with the bar and hotel reception area rooms and ok clean and tidy

only problem with our stay was a mixup with room service, we called down and after an hour of hearing nothing

no laundry room.

and other receptionist went above and beyond to get us an early check in

free wifi

the bar could have been 24 hours but other than that absolutly brilliant

couldn't get wifi to work

sure if there is room service, but would be nice if one doesn't want to leave the room for a day

location and parking

free parking, wifi and nice touch with tea, coffee and biscuits in the room (really nice touch)

ample parking across road

where friendly bed where comfortable shower was powerful there was parking good value for money will definitely

plenty of free parking around the hotel free wifi and can buy soft drinks from reception great little hotel,

parking was overflowing at all times and there is not a decent drop off point when arriving for

excellent wifi

is in an excellent location, it is beautifully decorated with great spa facilities and cocktail bar restaurants

the bar staff were also very welcoming and served a special birthday cocktail

wifi in the room was not so great.

no room service available at all! which wasn t mentioned upon check in.

room service and breakfast

the decision to close the hotel later this year facilities have declined - no room service, very restricted food

there is no room service 3

was no restaurant or room service

and laundry service is a bit more expensive than out of the hotel but that's usually to be expected

but they have laundry service

very near to wembley part metro station, only 2 minutes walk, plenty of shops for quick bite, laundry, dry

selection of channels in room and only 1 could have wifi

the fact that we booked an executive room for 2 adults and 2 children, yet when we go there the kids sofa beds

my husband and two kids were in the same room and had a bed

reception person asked if we can keep the music down and we wasn't even playing music we had a kids program on

everything was fantastic. clean room, wifi, very nice and helpful owner. safe parking space..

rooms are not soundproof and there is no room service though it's advertised

very comfortable room with shower tv wifi coffee making facilities

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

breakfast was of good quality, good range of choice, hot breakfast served to you, which is a good

mini bar fridge to keep water and milk

breakfast room service & food lovely

komfortable, friendly staff and a fantatic breakfast

service and arrogant staffs they dont have any room service or housekeeping service other than their reoutine

breakfast is what you would expect for a continental breakfast

efficient staff and excellent location only a 15 minute walk to ruislip maori where there are bars,shops &

free wifi (ramada wifi)

very good staff and the bar lady was excellent

our room apposite laundry room, bit noisy.

no pen,laundry bag, any toiletries

was fresh and delicious the pool and gym facilities were good my room was cosy and clean excellent location,

excellent room service with good choice of food and drink

we requested and was given early check in for my daughters staying at hilton and going to see harry

hotel good amount of parking friendly staff clean comfortable bed good facilities welcome

charged 20 for early check in when our room was ready and given it had taken me several hours to get there

helpful staff on arrival, free parking, lovely hotel with lovely decor and detail, super comfy bed

also wifi wasn t great,

early check in

the hotel needs to offer room service or even cold snacks out of hours

very clean and the kids loved the tv in the bathroom

was no bar open for a drink which was a bit of a let down for us with going to watch the

ordered room service on our final night and it was only okay, the desserts in particular were not

the wifi wasn t strong enough to use on playstation we had brought down to use

no lift. wifi was difficult to access initially but once on password protected wifi it was fine

friendly staff. great welcome. excellent breakfast and bar food. room very comfortable.

wifi is very weak, making it difficult to do work in the room

issue was that our room was on the top floor and you could hear a constant hum coming from the kitchens below

room service was speedy and delicious

loads of parking if you need

friendly and helpful staff, very clean, quiet and comfortable rooms, also free parking

, snacks and drinks in room, nice coffee and tea (nespresso), a bar in main building, room service etc

plenty of free parking.

heritage setting with no traffic noise but so easy to commute and ample parking

but a team member was engaged early next morning in trailing wheeled waste bins or perhaps laundry bins over

noise between 12-2 am which sounded like laundry cages being moved and lots of noise from people talking

onsite restaurant and bar were great too

room was quality and clean room service was quick enjoyed the breakfast

wanted to use room service so we chose from the menu in our room then realised there was no phone

doesnt do laundry

i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

amazing free wifi, very clean and really quiet. will recommend and use again

as it was a pet friendly hotel, i was surprised by the support of what the staff provided.

there was free parking and a complimentary breakfast which was nice and fresh

they didn't have laundry

popped outside for 5 minutes and noticed a fish smell, which i discovered was someone's room service that they

staff were very friendly and helpful, bar was fairly priced local shops and services near by.

great value! large comfy bed, powerful shower, free biscuits, free wifi and parking.

wifi free and strong everywhere in the hotel

location, off road parking, helpful staff, comfortable bed, good facilities, unexpected

people round the area with kids were walking around at 2

nice staff, fabulously clean room and linen, free parking, excellent wifi, cold water in the fridge and air con

either too hot or too cold, it was noisy when i was going to sleep i could hear people talking, kids playing

people round the area with kids were walking around at 2

to keep the doors to service rooms closed - opposite our room door we kept being faced with dirty laundry and

breakfasts and dinner were delicious and the gardens superb, and the parking was excellent

the location was fantastic, set in acres of beautiful countryside with plenty of free parking available

air conditioning and very limited tv channels when been a solo traveler wifi is also very limited in certain

room 27 is situated above the kitchen, so saturday evening was a barrage of kitchen noise and chefs shouting,

next to the wraparound outdoor seating areas - some of the young apple trees took a beating with kids throwing

the room, yet there is a homely feel to the place lacking from large hotels you'd normally expect room service

staff excellent restaurant and bar room was clean and large comfortable bed a great nights sleep breakfast was

wonderful staff, strong wifi

pet friendly

in after recommended check in time and all rooms in our area had dirty laundry piled up by the doors

laundry service and our mini fridge was not very cold

the dirty crockery and glasses and dirty laundry were still outside the room when we eventually got in

dirty laundry by room and breakfast some issues with sausages being overcooked

unfortunately it was disappointing that dirty laundry remained piled in the halls awaiting collection until

excellent hotel and good breakfast choices and good for kids.

great beds, breakfast, clean, amenities are new, gym and sauna great

tried to ring for room service but couldn't get through so we didn't have any dinner in the evening as it was

room service good too

made full use of the pool and spa

room was located in the basement near the laundry room so when we checked in (4pm ish) and we were shown to our

no wi-fi, no restaurant, no laundry, no room service , no kitchen

including 24hr room service should you desire noddles after the gig

80 return, free parking during our stay x will definitely be returning with the whole family

no microwave, i had to warm milk for kids ..

the people who deliver the laundry (outside my door at 4:20am) we re making such a noise conversing and

maybe the loud laundry vehicle under my room at 4

the receptionist did suggest they may have come in through the window as they are backed up to laundry mat but

we really appreciated the very early check in after our flight from australia

warm, a little tired, but nothing serious, staff willing to go an extra mile to help

no one had a solid answer on price and operations of laundry service

location very close a supermarket, fastfoods, laundry, and rail line

a four star hotel we expected their to be a laundry service and room service

along the corridor few meters away from our bedroom door the hotels laundry/storage room was always wide open

the bar, we couldn t drink their, beer terrible, corridor, bags of laundry in the corridor, from when we got

same breakfast everyday laundry services expensive

room and bathroom comfy bed air con staff gym parking 24 hours for 18 right outside the property is

the parking rates, no daily room service.

nice 24h gym and good food in the restaurant.

breakfast was lovely,all the staff were really friendly and helpful

lack of proper room service and proper laundry service

the room was comfortable. strong wifi.

parking is free which is great and it s easily located

but wifi didn't work and the ev chargers (which is why i chose that hotel) did not work

good wifi

the continental buffet, even a waffle machine with chocolate and marshmallows ( couldn't get the kids off it

everything was wonderful. it was clean, comfortable. delicious breakfast, nice staff.

beds, clean and quiet rooms with great facilities, very friendly and helpful staff, great gym for a morning work

made use of the gym

appreciated that you could ask for room service but it wasn t automatic as it isn t always necessary and

high laundry price.

love parking and ev charging facilities

have a lovely stay but we had room service a toasted sandwich about 12 ish and it was not

5 percent service charge on everything in the bar and the restaurant

bathroom dooor being sliding is not good with kids around