the people who deliver the laundry (outside my door at 4:20am) we re making such a noise conversing and

the receptionist did suggest they may have come in through the window as they are backed up to laundry mat but

maybe the loud laundry vehicle under my room at 4

except for the wifi, which is not friendly at all if you are here for work

bed was very comfortable we had a great sleep, there are tea/ coffee making facilities, a mini bar should you

same breakfast everyday laundry services expensive

the bar area quiet and comfortable

the only 1 microwave in a 4 star hotel was in the kitchen

prices for food in bar could have been better with more gluten free options.

bar and breakfast staff very friendly and excellent service

close to the train station breakfast was good the bed was pleasant wifi connectivity worked fine

if you are with kids, something like that is missing in the evening, and there are no such activities in the

room service would be a bonus as it is not available

everything was wonderful. it was clean, comfortable. delicious breakfast, nice staff.

the breakfast is buffet style hot english and waffles for the kids

high laundry price.

they gave me a complimentary breakfast and also a late check out which was very much appreciated as i want

and the gym is also great

great room service

the guys at reception greeted us and the kids so nicely and said he would check to see if there was a room

to a small apartment, loaded with the latest tech, multiple tv's and even a washing machine for laundry

no laundry service available. no breakfast option.

feel the corridors could have been a little tidier, for example they seemed to be laundry lying around all of

would leave dirty laundry, cleaning chemicals and rubbish out in the hallway

a fabulous hotel and victor was so nice to us on both nights at the residence bar , a very relaxed venue

i think it slipped through from the laundry company and just got missed when making the bed up and probably

great breakfast included comfortable rooms, clean, quiet , good coffee, even a dry cleaner/laundry across the

very friendly reception staff, easy check-in, fast wifi, comfortable bed.

there is a large bar area with ample seating

service, rooms, facilities, staff - we were a group of 10 (kids and adults)

no hot water in the shower - breakfast not very assorted - no laundry service

a laundry room is available, but that feels like it s creating extra effort for the traveller

quirky touches laundry room with iron. 10 early check in suited our needs :)

no laundry

during my stay both times he was able to accommodate the early check in for me

there could have been more electrical outlets in the room; wifi was not very strong

the room was clean and comfortable. the bar great atmosphere. the breakfast excellent.

if i could improve anything it would be that the bar remains open later (although not too much of a problem as

room spacious, car parking provided with cost, wifi is stable

rudimentary and expensive room service

they didn't have laundry

the second night the next door room were continually shouting at each other, kids screaming and doors banging

great value! large comfy bed, powerful shower, free biscuits, free wifi and parking.

efficient staff, good sized (surprisingly quiet) room, easy parking, wifi, a comfortable bed and a nice individually

is very good, also have lots of different board games on offer which is a lovely touch, keeps the kids entertained

bathroom dirty, ground floor bedroom window didn't shut properly and was right by the outdoor laundry, no privacy

comfortable stay supplied in their fresh, bright and very well appointed modern rooms, including breakfast and

was only toast, with jam or butter available for breakfast or cereal would have been even better if there was

great stay ..clean...warm...wifi worked well

wifi did not reach my room, so i had to use my mobile data connection, which could be an issue for

laundry fee is high

staff were friendly and welcoming and the room was cosy and the gym was good with good equipment

the gym could have more equipment, but for a hotel gym it was ok

room service was a little slow, but it was delicious, so we didn't mind.

friendly and helpful staff, who helped to change our room into a twin for our teenager kids

hard pillows but i m used to feather, no room service but it s not a massive hotel

does say on their own website that they offer room service, we weren't sure till what time or if they did as

the wifi wasn t strong enough to use on playstation we had brought down to use

kids loved

no wifi and no instructions for parking if arriving by car

of laundry self service units(pay and use) like the ones in singapore, lack of variety in the

good breakfast/wifi was good and easy to access

breakfast was unexpectedly good (hot food surpassed expectations)

good choice of breakfast in the mornings

site coffee shop / cafe & 24 hr reception desk, tv & wifi, comfy rooms with iron, good hanging space, lovely

untidy interior with laundry bags and too much clutter that should

they do laundry but it came back damp and smelling of cigarettes

wifi that worked, and wasn't just a hotspot

accessible guest wifi also

in my short stay, the wifi was good

no pen,laundry bag, any toiletries

our room apposite laundry room, bit noisy.

modern, clean, wellness / spa access added bonus

excellent room service with good choice of food and drink

point and still really enjoyed would have been nice to have had a room service menu option after midnight

room was located in the basement near the laundry room so when we checked in (4pm ish) and we were shown to our

no wi-fi, no restaurant, no laundry, no room service , no kitchen

we used this hotel to go to wembley and is perfect with free parking and bus stop right outside

bedding was clean and fresh, bar was open and allowed kids in, 15 minutes walk from wembley

not something i wanted my kids to see as it was

there was dirty laundry in the corridor as you had to walk to your room

they will charge you fortune for laundry

rooms air conditioned and free wifi

loved the room and was laid out ready for our party of 2 adults and 2 kids

the room service breakfast was virtually cold when it arrived.

had hoped that the bathroom would have heated equipment to dry laundry or towels

the lack of self-service laundry facility

was the same no on-site laundry front desk could have a list of restaurants available in the

laundry would be a nice option and perhaps rotating the breakfast options

that we didn't like - but would have been good to have a soft drink at the bar - but only did mini cans of coke

but they have laundry service

very near to wembley part metro station, only 2 minutes walk, plenty of shops for quick bite, laundry, dry

and laundry service is a bit more expensive than out of the hotel but that's usually to be expected

the location is super and the gym has all the bits you need to keep ticking over while travelling

two televisions in the room was probably unnecessary and when you are in bed with the kids asleep you can't

laundry facilities on site were also helpful

provide more services like laundry cleaning, slippers and higher quality toiletries in the room, more channels

laundry facilities were expensive

was no laundry available so we had to go to one nearby

no laundry facilities or laundromat close by

tv didnt work, no wifi

also if you are looking for a pet friendly reservation this one was bit overpriced

rooms are not soundproof and there is no room service though it's advertised

my husband and two kids were in the same room and had a bed

very comfortable room with shower tv wifi coffee making facilities

sure if there is room service, but would be nice if one doesn't want to leave the room for a day

check in staff were brilliantly helpful and not only facilitated an early check in, but also upgraded my room

lovely pool and gym

pool was great for the kids and room was comfortable

amazing food was served during breakfast

room was clean and tidy, bed was super comfy, hotel and staff were so lovely, breakfast was amazing had lots

laundry facilities and gym were both available, but both very small, and away in a corner of the

wish there was laundry in unit

laundry in basement - 5 to wash and dry a load

gym room and laundry room too dark

spacious apartment, in-house free laundry facility and scenic surroundings.

i enquired about an early check in as we were going to see a gig at wembley stadium which wasn't a problem,

free parking, wifi and nice touch with tea, coffee and biscuits in the room (really nice touch)

location for getting to wembley to see harry styles with free parking which is a bonus in london

parking was available outside the hotel and the owner/manager was very friendly and nothing was too

parking, clean, staff was very friendly

my first time checking in a hotel with no fridge, ground floor with laundry area window view, dark corridor

laundry is quite expensive, but we found a lovely self-laundry place a few steps further along high

cost us 121 for a load of laundry, incl 4 each for my wife s smalls (i could hold 5 pairs in one fist

towels left in the bath for laundry were ignored on one day - but towels hung on the door pegs for re-use were

gym which is why we booked here

it was down stairs and was dark and the stairway and hall was littered with laundry etc

window opened to the laundry room in the hotel and the bedroom window was next to the smoking area so from 9:4

laundry room was a bonus too

was next to the laundry which gave it a chemical odour the entire time we were there

thw wifi signal was very weak and oftean disappeared.

gym was good and staff were courteous

gym was a let down

even offered us for free late check out bcoz of our children

limited wifi in room.

good food in at the bar

the basement laundry was very handy

laundry room was a big asset for a longer than average stay

the washers and dryers could definitely be better maintained, although they provide ample laundry detergent

laundry room was very clean, but unfortunately the washing drums and rubber seals are dirty and in

i needed the available laundry machines

wifi didn't work in our room, the hotel needs renovation and the bathroom could be cleaner

warm, clean , well equipped rooms and milk, juice and a mini breakfast provided

free wifi was a bonus and staff were really friendly we have booked again for march

the only suggestion would be to have access to wifi in more rooms.

breakfast was a little unusual.

great location, staff and management team. bar service terrific too.

fast wifi

were unable to get the tv to work and the wifi didn't appear to be available

and horses was excellent, the location, the room, the bed, the bar, the breakfast service, the parking and most

the hotel has a secure underground car park if, like me, you drove to the hotel

at reception did not come across as friendly given me the keys to the room and walked away the room service was

private parking, walking distance to bus station, underground and taxi ranks, plenty of food and bars about

on site car parking

as soon as i booked the hotel and queried an early check in, it was so nice to receive a phone call letting me

no stopper in wash basin and very slow wifi

had to do laundry down the street at a laundromat was quick and convenient

were placed in the annexe and at 5am a laundry delivery arrived , the trollies have solid wheels instead of air

the hotel has newly furnished rooms with kitchenette and laundry facilities

laundry would have been good but mainly because i was on a rowing course and kept falling in the

no reasonably priced laundry nearby.

no flannels in room - apparently delay in laundry delivery but no-one mentioned this until we asked

bathroom shower did not drain properly and room service app didn t work

all facilities, in particular the restaurant, the pool and the room.

location, lovely room, excellent facilities - loved the gym, pool and spa

i really like the simple online parking arrangement.

we immediately asked about laundry service when we arrived, as we would be in europe for two weeks, and the

we had our kids with us, and it all worked out great

however, they let us continued as we have young kids with us

wifi was fast and had a great connection

mending - the tap on the bathroom sink was wobbly and needed securing; the plug next to the kids bed was dangerous

laundry right next door was handy too

laundry was easy due to the laundry matt kiddy corner to the hotel

great location- friendly staff - loved the fact there was a self serve laundry right next door

the wifi was very slow in the room, tv had a very poor signal.

good location, lovely staff, nice room, well-equipped, wifi worked well

in-house wifi still unstable.

continental breakfast was included with booking which i didn’t realise and was very good

staff went above and beyond, good offering at the continental breakfast, room was large and clean, comfy bed,

breakfast was an absolute delight—a lavish spread of freshly baked pastries, fruits

easy to get too and late check out with no hassle

staff would sometimes be managing the bar and the desk together which meant you could be left waiting for a

bar area with a few board games and a pack of cards that i used with my son age 8

no comfortable area to sit while awaiting room apart from at a table in the bar area which was without atmosphere

hotel with nice bar area and the room was clean and very comfortable

that the hotel rooms didn't have access to the laundry only the apartments, and i wish the doors for the rooms

i asked if our room could be away from the elevator or laundry room to cut down on possible noise , the room

the gym could have been improved

early check in was greatly appreciated

didn't use the gym or bar/restaurant

good complimentary laundry room with detergent and softener included

need a fitness center and to fix one of the laundry machines

the laundry facilities were very convenient, and i particularly enjoyed the modern and tasteful design

bonus is the laundry room (washer/dryer) in the basement for guests

only negative i found was that the dryers in the laundry room were very ineffective, i ran my clothes through

a four star hotel we expected their to be a laundry service and room service

the bar, we couldn t drink their, beer terrible, corridor, bags of laundry in the corridor, from when we got

location very close a supermarket, fastfoods, laundry, and rail line

no one had a solid answer on price and operations of laundry service

the hotel forecourt was blocked upon my departure by a skip and a laundry truck unloading and loading linen,

lots of shops and supermarkets and coin op laundry 6 mins walk

the early check in is charged at 10 am.

center right next door with a cinema, wetherspoons and softplay so would be a great location for kids too

wifi was very good, bed was comfy and room was a good size

breakfast was ok too

stayed for a week, but the wifi became slower and slower, which really held up my ability to work remotely

really nicely decorated, staff very friendly and wifi available, tea coffee biscuits in room

i also really appreciated the free wifi

the room could use a coat of fresh paint and the bed is a little small for two adults

helpful staff, early check in was appreciated