laundry only changed after i asked (1

also, we arrived at 3:30pm to find our rooms where not ready, due to staffing issues, and laundry for several

wifi was not easy to use and needed help

good safe parking area

plenty of parking

very convenient good parking

lovely atmosphere and quiet, good facilities, superb breakfast and excellent location

breakfast included was lovely

plenty of parking

also never know a residents bar not to be open or room

on turning down the duvet in the morning, discovered a hole in the cover caused by laundry

the kids loved the swimming pool and the lavish breakfast

monotored and git very busy, with people throwing a ball around with kids swimming, a bit weird of them, but it

think at the very least the spa facilities need an upgrade as are very basic and tired for such a lovely hotel

the charge for having a pet dog was excessive for one night, at 30

poor wifi throughout the building.

would be wonderful if there could be an outdoor pool

the spa is amazing. staff are also really really good.

wifi in rooms is terrible.

room service (breakfast and almost one hr late with missing bits) the bathroom area needed

difficult to find dark, dingy room no wifi connection poor heating poor television connection

no breakfast poor wifi tired decor lumpy bed insecure car park air conditioner broken

tv was on the small side and wifi was a but slow but that's the only improvement i can suggest

no bar in hotel

wifi was very slow.

wifi was slow, room was a little warm (we could have opened window

wifi soft mattress dirty carpet no heating when we arrived noise from next door room and cars in

clean , comfortable room and bed , excellent tea and coffee and good wifi

wonderful staff, strong wifi

plenty of parking

com site said they had laundry but i received a message the day before saying this was no longer the case

wifi could be quicker

clean room, great bathroom, nice view of the canal, great breakfast, lovely staff and free car parking

super clean tidy rooms, ample parking, nice venue, good staff.

he explained about parking facilities, breakfast and also told us about two pubs just across the road from the

the bed was comfortable and the laundry clean

was perfect for what we wanted to do, very cosy and clean room situated behind the inn, bar food and breakfast

bar service was excellent

mention needs to be made of the young south african guy who greeted us on arrival, served in the bar and restaurant

staff were helpful and parking was easy

quite tired (no 11) - flickering lights, curtains need rehanging, needs a repaint, large pile of laundry sat

fairly quiet location with plenty of free parking

friendly staff continental breakfast supplied, tea and coffee making facilities in room free wifi in room i

large sofa bed made up for our little girl without us even asking, free wifi, good sized room.

lots of parking and a lovely looking place.

no laundry is not friendly for business trip.

but unfortunately we had the laundry skips at the back of us & was woken 8am monday by the trolleys being

were by the laundry machines below our room

our bedroom (57) was right next to a laundry servicing area, which was noisy well into the night (~11 pm)

situated opposite a cleaning store cupboard, which was regularly open and unattended with bedding laundry and

noise between 12-2 am which sounded like laundry cages being moved and lots of noise from people talking

but a team member was engaged early next morning in trailing wheeled waste bins or perhaps laundry bins over

wanted to use room service so we chose from the menu in our room then realised there was no phone

accomadated us in restaurant for very good bar meal

good value for money and ample parking.

room, no desk to work at, shaky wifi, laundry service produced still-wet clothes with a strong odor

clean, comfortable and well located with ample parking space.

well decorated and clean. plenty of car parking

at reception was so lovely and friendly, location was excellent and the hotel has plenty of free parking space

very clean and tidy very attentive staff, good parking facilities

location laundry across the street plenty of shopping walking distance bus stop not far the staff is top

laundry bags left in front of fire escape

the bedlinen and towels were spotlessly clean and fresh from commercial laundry

of the wall lights was hanging off near a bed, so an adult had to sleep there for safety (so the kids didn't

early check in

i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

doesnt do laundry

rooms, soundproof, clean, good nights sleep with kids too, breakfast good, staff very welcoming

the room was clean however having had room service we found it unusual that the bedding was changed after one

clean. lovely staff. good breakfast. parking. near a restaurant. lifts. facilities.

doing a course nearby the bedrooms were very clean ,modern bathroom and had all i needed, even wifi that worked

the wifi was bad

there was also no wifi in the rooms, so i couldn't do any work upstairs

and a great location, with parking

car park is tight for parking

booked, what i thought was an annex room/apartment with kitchen/bathroom, but found we had been put in the main

car parking out front & to the safe rear area through a barrier

comfy bed, ground floor room. secure covered parking.

room hot so opened window to gut the full output of the kitchen greasy cooker

limited parking

good location and good parking as i have a large van, good price and friendly staff

parking was a problem

price, lots of parking, easy to find location, friendly and helpful staff if there was something missing or you

off road parking was good, room facilities were basic but absolutely fine and clean.

very clean and convenient to walk to town or parking outside if required.

also pet friendly so could bring my dog with me although it is an extra 10 which is reasonable

the pet poo

comfy, great budget price, great breakfast, great location and parking would stay here

parking needed and informing cleaners not to wake guests up when it'only 9 am and your told check

bathrobe on my first night there (stay was for 2 people) i was later informed this was due to a laundry issue

very speedy laundry service (within less than 8 hours), very nice gym (love the technogym treadmill) and

free car parking and wifi and staff

it's such a lovely hotel with great pool/

club lounge was quiet and comfortable place for light breakfast and refreshment

a crowded room to have access to room (arrived during a poker evening) arrived around 19:30 but kitchen was

have stayed here 5 times have to say the service is fantastic however they have a parking system the is appalling

not enough parking places, apart from round the back that didn't look safe

everything, beautiful rooms, lovely staff, free parking, 100% be back again ud83dude0a

good parking facilities

mountain of laundry outside my door not a good look

easy to find ample parking polite helpful staff

wifi didn t work properly

in time for sunday roast, as that looked grand, but the pub was lovely, cider was tasty, and the parking out

large room and bathroom. staff are very friendly. plenty of parking

great if you are playing golf

golf carts aren't easily available

too many noisy kids to enjoy that part

the bar menu is limited, the glasshouse is extremely expensive

this place is great for kids over the school holidays. so much to do and with such lovely staff.

the breakfast was lovely

the bar is quite expensive. car park is not secure - vehicle was broken in to.

kids beds felt a little uncomfortable.

it has a gym open 24 hours the breakfast was amazing and a massive selection

corridor to rooms was cold. it would be good if there was a gym.

no laundry service

no laundry service for clothing or able to put charges on room.

great location, friendly staff, amazing breakfast

we ve always found the bar area, the staff, the grounds and the breakfasts really great - but although the

breakfast close to train station close to shops renovations stylish character and stylish building

fabulous room.. very comfortable. lovely outside garden area. nice breakfast

located, ample free parking and complimentary ev charging for up to 4 cars

more varied room service menu

breakfast lovely grounds well kept spotless

wonderful bar and food

and the sheets had a mark on which probably laundry rather than housekeeping

housekeeping was busy with the rooms, but there were carts and piles of laundry everywhere

ceiling falling down, filthy dirty throughout, changing rooms filthy, dirty towels piled up in a laundry bin,

parking was a little tight in the main car park

its in the middle of nowhere sockets are too far kitchen closes very early

impression wasnt the best, laundry bags stacked outside the front door and not just 1 or 2, there must of been

the wifi was a bit slow.

and parking

continental breakfast with cooked eggs, large comfortable room well equipped with good wifi

wifi was very weak in our 2nd floor bedroom which caused me some problems with down loading various

i was asked to bring my laundry to the reaction for them to take it

card outside my door for the morning as requested, but they never collected it, meaning no room service in the

loved the spa and gym great value for money.

jacob who served behind the bar on sat 12th oct was fantastic

very clean comfy bed nice breakfast

the lady of the house and bar staff couldn't do more for you

i really enjoyed the kitchen, the bar and the people.

check in is at the bar and when the pub is busy that is quite difficult

dirty laundry by room and breakfast some issues with sausages being overcooked

in after recommended check in time and all rooms in our area had dirty laundry piled up by the doors

laundry service and our mini fridge was not very cold

the dirty crockery and glasses and dirty laundry were still outside the room when we eventually got in

unfortunately it was disappointing that dirty laundry remained piled in the halls awaiting collection until

it was clean, nice big open spaces with no clutter

the gym was well equipped, and the pool area was fantastic, including a sauna and steam room

pool amazing kids absolutely loved it

pool and gym

fab breakfast, kids favourite and love the pool

small suggestion for improvement would be to offer a laundry service

cost for some laundry was very high.

dirty laundry on the floors of the communal areas, lots of dirty cups and things just around

room with a complimentary bar which had water, coke, lemonade and a small beer

it has a lovely bar and restaurant and it set in a lovely location

location, exceptionality clean, comfortable bed, on-site parking

roy was an incredibly welcoming and helpful host, and arranging an early check in was easy

exceptionally clean, on site parking.

the royal crown is recommended safe car parking and welcoming breakfast all done with the passion and commitment

wifi worked perfectly

shower appeared to leak, every other holiday inn that i have stayed at has had a guest laundry you can use for

wifi is strong too

comfortable room, great staff, lovely breakfast included

wifi was breaking up a bit

us booked us in explained what time dinner was breakfast, how the parking worked what time the bar would be open

no everything was fine kids enjoyed there little trip, all was good

no sausages, under cooked bacon, scrapes of scrambled egg and cold beans , it was that bad my kids told me to

wifi speed is very very low

room and nice bar area and the town is just around the corner so the choice of anything is there

lady made me wait with 5 kids for 45mins - (arrived at 2pm) telling me the room wasn t ready , when the room

00 the laundry lorry turned up the driver was as quiet as he could be but the loading still woke us up

beds, room very small, hairs on bathroom floor, laundry truck outside at 6am for an

i requested early check in in my initial booking and they were able to accommodate this which was great, this

stay, great service, comfy beds, clean, plenty of choice at breakfast, husband enjoyed the gym

liked the access to the wifi mobile phone in the room which had all information and functions for the internet

friendly and helpful staff very beautiful and clean rooms with a surprise hot tub and outdoor pool was lovely

the clock chiming every 15 minutes when your trying to have a snooze by the pool ud83dude02

the spa area is complete luxury. the rooms are very comfortable. the bar has a lovely atmosphere

room service was almost instantaneous

welcome and surroundings felt like a princess! room service was fantastic.

there is no laundry service available

you also hear the laundry stores and delivery s on the office block side with the staff parking area

was my 30th birthday, the team arranged a surprise in the room of 2 free drink tokens for the bar and chocolates

food and drink was very expensive for what it was and i think the 5 room service fee is extortionate on top

clean, very polite friendly staff, room service food was nice and reasonably priced

location, rooms, bar and restaurant

bar downstairs is a series of smaller rooms each with open fire

awesome breakfast!!

a late check out was much appreciated

excellent dinner, lovely bar and outstanding english breakfast a jump in the past inside the pub

no view other than the laundry rooms

the room smelt of damp laundry and the windows couldn't be fully

size of the room for a family was great, plenty of room for my kids and not cramped, and the bathroom suite was

location spa facilities

safe and secure parking. nice bar good size room

lots of facilities and room service available

with 4 children that was good, but better still was that they opened out to a grass area that the kids could

the gym was closed, so wasn't able to use it

- good wifi - room size adequate - bed comfortable, not too hard - everything very clean

room service food was exceptional

the gym was small (but the pool was lively).

some facilities at pool i.e. chairs all in use!!

dinner was delicious and perfectly proportioned, the massage and pool area are of the highest quality, our room

pool a little cool

the bar is incredible, very cosy and british - definitely recommend

location is good for henley regatta. they provide a good laundry service.

cluding electric charging) and easy walk to the centre of marlow

free registered car parking

visit was an anniversary celebration and extras like rose petals, towel art were complimentary

the venue previously to ask if they could make the room more 'romantic' ie scattered rose petals / champagne

parking - needs a loop round as opposed to just one road

pool area was very warm and the chlorine levels were too high - kids had red rashes after using the

superior double and everything about it was lovely and the bed was very comfortable the swimming pool and sauna

pool could have been warmer

spa area wasn t anything special - gym, pool and small sauna

have to pick one thing, i would suggest to put extra laundry bags and the laundry item lists to the room

lovely bar and restaurant (humphreys)

lack of snack , fruit, juice bar for pool and gym area

we got engaged while at the hotel which was lovely, but we felt like this was a burden for the bar staff, who

the most disappointing aspect was there was no room service at all

the room and bathroom size was massive, and the bar has awesome menu

room service was good except for the hot chocolate i ordered

we would definitely recommend to anyone visiting the area whether travelling with or without pets

wifi fine in communal areas but very poor in room

not get the free wifi in the room i was in

the view from the room looked out to the laundry

beddings are very clean, only laundry service is working properly

7am loading in dollies of supplies was loud and disruptive, as well as laundry carts loading in the evening

hotel was quiet and relaxing, the beds where comfy, even the sofa bed that the kids slept on

close the bur and the time we arrive we we're told its late the kitchen is close but we order room service but

laundry facilities were a bonus

staff, and mike on nights responded splendidly to my report of a fire exit almost blocked by laundry trolley

very comfortable, great staff, the perk of having the gym there .

clean and comfortable, great breakfast and friendly staff

super fast wifi, rooms clean

no laundry service over a weekend and no effort made to make the guests have a superior customer

only bedside lamp on because all lights in room stays on ud83eudd15 cleaning staff leaves dirty laundry in

- no laundry service over the weekend

kids dinner menu is good

wifi was down very inconvenient:(

service in the bar area was slow

we arrived quite early and there was plenty of parking

issue was that our room was on the top floor and you could hear a constant hum coming from the kitchens below

the wifi is very weak in the room, to the point that i had to leave in order to do a work call.

the breakfast was very nice, although we did not eat in the restaurant during the evening

and leaving crates of dirty laundry in the corridor

ordered room service, the breakfast arrived cold/lukewarm

room service

pool and spa facilities difficult to find (bit of a maze), for a 4* expected more variety with breakfast,

peace good food jacuzzi pool sauna steam etc thank you please maintain reasonable rate i will bring nurses and

booked standard double room but they give me junior room was on the ground next to laundry room in the morning

nice tea and coffee options in the room as well as room service options available

facilities were great, hotel well situated, adequate parking, excellent breakfast

i had a light dinner in the bar and the food was delicious

the room was lovely, bed was comfortable and breakfast in the morning was fantastic

laundry service

in morning by drunk people knocking at your door and pissed ain t the one when you got young kids and for

their new wifi for me is a whole lot faster, plus the room are always clean and comfy

excellent but there was only one member of staff on to check people in and serve drinks in the bar staff had to

staff were amazing with the kids. great location for the zoo.

woke up kept awake by the laundry collection service from 9

more coffee in rooms and a laundry service

keen on the dispenser for shampoo & body wash , have stayed here many times and always had good wifi but this

they have plenty if seating areas and a lovely area for outside with plenty of parking spaces if your driving

just the wifi really

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

wifi was terrible

breakfast was of good quality, good range of choice, hot breakfast served to you, which is a good

mini bar fridge to keep water and milk

if you want to reduce your expenses then it would be better to do so by reducing the room service frequency