right next door to costas for breakfast and wifi

no bar but plenty nearby.

no bar or

it didn't have a bar or restaurant which was one reason it was so quiet and we weren't tempted to have a night

it is an authentic perfect place for a good night sleep and a great bar next door

com site said they had laundry but i received a message the day before saying this was no longer the case

to get an early check in

wifi could be quicker

wifi internet was

the hotel bar was closed. there was no food. the room service menu was not available.

many treatments available and lovely pool and gym

location, excellent food and breakfast. comfortable beds and rooms. staff attentive.

gym facilities are

wifi is awful and long queues at

we called front of house and reported all the concerns they sent room service up with towels and robes and

quite tired (no 11) - flickering lights, curtains need rehanging, needs a repaint, large pile of laundry sat

was well located with plenty of private parking

only thing i would like to mention is that the room service attempted to enter our room about an hour before

on site, you can see the car park from your room breakfast provided friendly helpful staff free wifi on suite

breakfast - contrary to the dreadful review i read on way to hotel

no laundry is not friendly for business trip.

situated opposite a cleaning store cupboard, which was regularly open and unattended with bedding laundry and

end of the corridor overlooking the dirty laundry store

our bedroom (57) was right next to a laundry servicing area, which was noisy well into the night (~11 pm)

were by the laundry machines below our room

noise between 12-2 am which sounded like laundry cages being moved and lots of noise from people talking

but a team member was engaged early next morning in trailing wheeled waste bins or perhaps laundry bins over

kids sized chairs that were almost on the floor they were that low, it just looked really tired it

although a golf course it still felt very rural, even though we were so near the town

onsite restaurant and bar were great too

doesnt do laundry

i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

good wifi, painless parking, nice canalside

it was a very pleasant surprise with beer served at reception and a lovely buffet breakfast in the morning

bed and the sofa were comfy, nice and quick service, yummy breakfast for both adults and kids - english breakfast

on turning down the duvet in the morning, discovered a hole in the cover caused by laundry

were upgraded for free as the restaurant was booked for a private function, and the room service food was lovely

another nice surprise is the fact that they offer free wifi to all guests

think at the very least the spa facilities need an upgrade as are very basic and tired for such a lovely hotel

in room there is a desk and good wifi

system for breakfast wasn't clearly explained however the mix-up was dealt with promptly and satisfactorily at

bathroom spot less good clean towels , nice spa facilities good breakfast and a lunch definitely recommend

spa and gym facilities where spot on

and could not do enough to organise or arrange our stay to make it stress free facilities are the pool and

breakfast had plenty of choice although saturday the sausages weren't cooked through and the melon

wifi was slow, room was a little warm (we could have opened window

wifi soft mattress dirty carpet no heating when we arrived noise from next door room and cars in

the room, yet there is a homely feel to the place lacking from large hotels you'd normally expect room service

wifi not working well in room 18

ample parking

a gym and or pool would have been wonderful but of course the price would be greatly increased

with 4 children that was good, but better still was that they opened out to a grass area that the kids could

clean room good wifi connection good conference room for the companies meeting the next day

finally there was free parking and the hotel is just a short car journey to the motorway, st

extremely helpful staff. pet friendly. lovely setting.

laundry only changed after i asked (1

also, we arrived at 3:30pm to find our rooms where not ready, due to staffing issues, and laundry for several

wifi was very variable really only able to access it once during our stay

kings arms has great character and charm and the room was clearly part of the original building as no straight

normal circumstances , i would have expected a formal dinner but room service was a sensible solution in current

parking at the hotel was easy, our room was absolutely beautiful, the bed was comfortable and

lack of room service.on the saturday the restaurant took over the hotel.

wifi did not work at all throughout our stay and we couldn t find anyone to ask about it

great style, facilities, comfortable, parking, friendly welcome and goodbye

the wifi in the room was a little weak.

housekeeping was busy with the rooms, but there were carts and piles of laundry everywhere

ceiling falling down, filthy dirty throughout, changing rooms filthy, dirty towels piled up in a laundry bin,

and the sheets had a mark on which probably laundry rather than housekeeping

its in the middle of nowhere sockets are too far kitchen closes very early

flooring in. bar and reception and through to main house was in poor condition

the gym and indoor pool facilities were very good

rooms were comfy/ warm/ beautiful/ quiet best breakfast we’ve ever had

really great entertainment for kids

-no family change in the children's pool - only separated into women's/girls' and men's/boys'

breakfast in our room was amazing

laundry service

breakfast at the hotel, our room ensuite bathroom very modern and clean with all essentials needed

wifi is very good usually at hotels it cuts out but

hotel is in an excellent location for my business needs, the room, bed, parking were all very good and the

night that we arrived the restaurant menu was available on the bar but when we ordered food most of it was not

more coffee in rooms and a laundry service

woke up kept awake by the laundry collection service from 9

check in not really a big issue as it was bank holiday monday and lady seemed to be running both bar and check

plenty of parking and wifi good

relaxing bar area with sports tv events

was out of order, did not know about it until we had to walk with all our luggage and kids, room was like an

wifi was too slow/weak

large tv and excellent wifi

lot of immigrants living there!!! plenty of kids!

breakfast was lovely and we used the gym

the bed was comfortable and the laundry clean

clean ,friendly staff , parking , easy for us location to meet up with our son

the wifi was sky's

bar team were welcoming and accommodating- even accommodated 4 non resistants for breakfast (2 adults 2 kids)

location is very easy to understand, and the parking lot is wide, so it is convenient

i was asked to bring my laundry to the reaction for them to take it

the breakfast had plenty of choice and was very tasty

kids loved the pool and gym couldnt fault it awsome stay starbucks coffee and hp sauce

lovely breakfast and nice food and drink

very friendly. kids felt comfortable

the attic room was a bit small and at 7.00am the kitchen extraction unit started up wake us up.

weren t able to eat in restaurant due to a charity function, so could only order room service, the charity

on the sunday for lunch the kitchen had

the food was incredible and so was the bar and staff all included 10 out of 10 could not fault them

didn t love the room service choices

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

like in a lot of older buildings the wifi can be a tad slow in the room but it was ok.

wifi was terrible

free wifi

in the photos, the fact that we didn t had a fridge in the room was not convenient, there were wifi issues

shower appeared to leak, every other holiday inn that i have stayed at has had a guest laundry you can use for

and sofa bed for 2 teens not perfect, but done for one night) staff very helpful, managed to get early check in

also took advantage of the late check out allowing us more time to explore

us booked us in explained what time dinner was breakfast, how the parking worked what time the bar would be open

breakfast was included in the price and free wifi

00 the laundry lorry turned up the driver was as quiet as he could be but the loading still woke us up

beds, room very small, hairs on bathroom floor, laundry truck outside at 6am for an

there s a gym available for those who would like to use it

great staff and really great restaurant and facilities for kids

, bright & safe environment for kids

we looked for somewhere to eat out and found a lovely bar that served home made indian food, which was delicious

parking used by others

no breakfast or cosy bar as advertised

parking not sufficient

very easy acces ,free parking and the stuff very good

room service for drinks, bathroom very outdated, room service woke me up twice when do not disturb

wifi speed is very very low

very good and staff were excellent and very helpful indeed been my kids really love the stay

staff and rooms and lovely bar drinks etc

lady made me wait with 5 kids for 45mins - (arrived at 2pm) telling me the room wasn t ready , when the room

there is no laundry service available

you also hear the laundry stores and delivery s on the office block side with the staff parking area

man on reception said yes at cost of 30 for early check in so not to come back too soon

early check in was not a problem. beds are really comfortable.

very close to my course. very quick room service. very friendly staff.

friendliness of the lady on the desk and the bar staff very polite and very helpful would certainly visit shortly

excellent room service and good facilities. close to town.

guy at the bar was very professional and we had loads of fun with him

room - service - staff - bar and restaurant all first class

parking facilities. reception and bar attendants. clean and comfortable room. room service.

disabled parking

bar was lovely and food was very tasty

breakfast situation was explained, i tried to add it in the morning but was unable to as i wasn't

there was a guy creeping about around the cars in the dark when i was parking

we had the bar to ourselves and the food was good snd reasonably priced

room service cheese platter was very disappointing

the bar staff were also very welcoming and served a special birthday cocktail

music in bar was terrible

beautiful breakfast in bed made it really special

everything staff the room service

there was also no wifi in the rooms, so i couldn't do any work upstairs

in room 12 does not work but helpful receptionist provided code for acces to a secure alternative wifi source

very warm and welcoming bar and restaurant area

the prices in the bar shocked me but i guess its the norm for the area

was playing a golf tournament locally and female travelled alone, i felt safe and very welcome, manager and

checking in- no mention of wifi, no mention of parking having to pay before leaving car park if going out

bar prices were ridiculous - and small bottles of water 1

good breakfast

difficult to moan about this hotel great gym, great bathroom, easy location to find experienced staff going out

the option to have food at the bar until 9:30pm is great

7am loading in dollies of supplies was loud and disruptive, as well as laundry carts loading in the evening

the view from the room looked out to the laundry

beddings are very clean, only laundry service is working properly

did not like the fact that the wifi was only for browsing as my children wanted to watch netflix and it was

spanish manager of the restaurant was lovely and exceedingly welcoming, as were the staff in the bar who made

someonelses cleaned laundry still hanging on wardrobe

someones leftover(clean)laundry hanging wardrobe door not

nice food and a nice lobby / bar area.

room was clean and suitable for 2 adults and 2 kids

everything was great except for the wifi.

it was very welcoming by reception staff at all times, the staff in the restaurant and bar were so lovely and

no dramas, very straightforward and the hotel had ev charging points

extra comfy bed, great breakfast and very attentive staff.

wifi was good

clean and spacious room, mini gym, restaurant, very friendly staff. will definitely stay again

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

were they not fresh, or was that the smell of the laundry soap

were room service food trays and a bag of garbage in the corridor overnight, i'd expect the staff to

breakfast had little to choose from.

family room, there was no space for 2 adults and two kids, its 45 min walk from beach far from restaurants and

breakfast was lovely in the morning and the drinks ordered at the bar in the evening where enjoyed in nice

convenient for mid stay car park. excellent breakfast, friendly reception staff

clean and tidy with happy welcoming staff and a great breakfast to start the day

hotel is located walking distance from the airport, nice and clean; they start serving breakfast at 3 am which

steps away from luton airport,even the kids walked, great staff( ashley was lovely checking us in after a long

very speedy laundry service (within less than 8 hours), very nice gym (love the technogym treadmill) and

bathrobe on my first night there (stay was for 2 people) i was later informed this was due to a laundry issue

i requested rose petals as myself and my partner were celebrating our anniversary

location of the hotel is excellent and the spa was excellent

the swimming pool and the breakfast

unfortunately it was disappointing that dirty laundry remained piled in the halls awaiting collection until

dirty laundry by room and breakfast some issues with sausages being overcooked

in after recommended check in time and all rooms in our area had dirty laundry piled up by the doors

the dirty crockery and glasses and dirty laundry were still outside the room when we eventually got in

laundry service and our mini fridge was not very cold

no washing machine or laundry

bags of laundry piled on the landing/ fire escape

staff very friendly kids loved there complimentary easter eggs for staying over easter

perfect range of breakfast, very friendly helpful staff. good location. pet friendly

country atmosphere and ample parking.

and leaving crates of dirty laundry in the corridor

stay nice room clean hotel lesiure side of hotel is great decent sized pool and the gym has good equipment

were a lot of room service plates left outside rooms for a very long time which you could smell, the pools alarm

exorbitant room service charge

enjoyed the spa a lot

room, no desk to work at, shaky wifi, laundry service produced still-wet clothes with a strong odor

very clean and tidy very attentive staff, good parking facilities

friendly staff. clean rooms, parking on site

plenty of parking, nice and comfy room, good wifi and tv reception.

at reception was so lovely and friendly, location was excellent and the hotel has plenty of free parking space

location laundry across the street plenty of shopping walking distance bus stop not far the staff is top

the bedlinen and towels were spotlessly clean and fresh from commercial laundry

laundry bags left in front of fire escape

the wifi worked, breakfast was included which was very nice too

not a big deal but a small suggestion would be locks on the door in the rooms from te inside so kids can t

no laundry service

no laundry service for clothing or able to put charges on room.

sort out your wifi,, super glitchy, if you can even connect

the decor is lovely, and their breakfast is a bonus for the amount of food

great location for my needs - easy and safe parking

wonderful bar and food

parking

free upgrade was taken away as we had our dog with us, although we specified a pet on booking

car parking was a dream

bar prices are not stupid

nice setup with pub downstairs . easy parking , clean comfortable room

spacious, plenty of parking, very quiet, dog friendly.

limited parking

took food to cook as there was suppose to be a kitchenette

comfy bed, ground floor room. secure covered parking.

off road parking was good, room facilities were basic but absolutely fine and clean.

price, lots of parking, easy to find location, friendly and helpful staff if there was something missing or you

parking was a problem

good location and good parking as i have a large van, good price and friendly staff

great price, free parking and wifi.

the pet poo

wifi was super speedy, room was nice and modern and very clean

upon arrival, the 10 pet fee was paid, however, the person at reception very clearly had a huge dislike of

no wifi

spa facilities excellent (but, on the day we left, we were not allowed access to the swimming pool after our

professional and friendly staff, amazing spa facilities, beautiful house

spa was so busy, there was nowhere to relax by the pool

breakfast was very disappointing

safe car parking

no laundry room.

free wifi, free parking and free breakfast

parking spaces, but was not a issue for us but can imagine being a problem if the hotel was fully

quick check-in and near to m25 - breakfast was also adequate and catered for gluten free diet

and other receptionist went above and beyond to get us an early check in

friendly helpful staff and the shower amazing and wifi brilliant

clean and modern, easy parking

hotel and staff were great, the bar was open to outside business which gave a very cosmopolitan ambience,

rude and no kitchen open

free parking, clean rooms, bar to use if desired, very accommodating

mountain of laundry outside my door not a good look

the waitress, receptionist, bar person (yes, did it all) was very very good but unfortunately it was her last

good value for money. easy parking. nice decor.

no wifi and no breakfast.

parking is very tight to get through the arch with longer vans

wanted to use the laundry room too but couldn't again because of covid

we thought it was good to have a laundry room and microwave room which we used

staff were great and really helpful, i particularly liked the laundry machines on our floor and the kitchen with

measures very good staff very helpful room a good size and good work facility microwave room and laundry room

the laundry room and microwave room.