the bed was comfortable and the laundry clean

the wifi was sky's

the bar seems to attract friendly locals, appreciated as i was on my own heading for a

lovely quiet place great food excellent parking

location is very easy to understand, and the parking lot is wide, so it is convenient

noise from the bar wasn't a problem and is to be expected anyway

shower was with no pressure no phone for room service

really helpful friendly bar - especially gautam 5

very friendly staff, good wifi and welcoming pub/restaurant downstairs with rebellion bitter.

slow wifi

very speedy laundry service (within less than 8 hours), very nice gym (love the technogym treadmill) and

bathrobe on my first night there (stay was for 2 people) i was later informed this was due to a laundry issue

the wifi didn t work for us.

room carpet had not been vacuumed

the pool, gym, sauna/steam room are really good and there is a great selection of food for breakfast

no laundry service for clothing or able to put charges on room.

no laundry service

he has been so warm and accommodating when arriving for breakfast in the mornings he made our stay so great

comfortable hotel, good car parking, very close to train station for trip into london.

really liked the dinner and breakfast at hotel the room was a very nice room with comfortable beds and very

bar was shut sadly, but we had a lovely drink at the neighbouring pub just a few doors along

we had no wifi for most of the stay

door didn t shut controls for tv didn t work couldn t call reception no room service bed extremely

breakfast included was lovely

great style, facilities, comfortable, parking, friendly welcome and goodbye

close to my mother s house great bar with excellent barman

who greeted us at breakfast was pleasant enough and told us we could sit anywhere we liked

the breakfast was great. the wifi was great, the gardens are beautiful as was the location.

parking

breakfast lovely grounds well kept spotless

also, we arrived at 3:30pm to find our rooms where not ready, due to staffing issues, and laundry for several

laundry only changed after i asked (1

plenty of parking

room service provided at no extra charge

having to pay for unsecured wifi

music from the bar did come through the floor of my, otherwise, excellent room (john russell)

wasn't keen on the approach to wifi, i would prefer stating i'm a guest and my room number, then the captive

the staff also went above and beyond getting us an early check in so we could get ready for a wedding nearby

next to the wraparound outdoor seating areas - some of the young apple trees took a beating with kids throwing

lovely cosy room, bar was handy, great receptionist

unfortunately it was disappointing that dirty laundry remained piled in the halls awaiting collection until

the dirty crockery and glasses and dirty laundry were still outside the room when we eventually got in

laundry service and our mini fridge was not very cold

in after recommended check in time and all rooms in our area had dirty laundry piled up by the doors

dirty laundry by room and breakfast some issues with sausages being overcooked

on turning down the duvet in the morning, discovered a hole in the cover caused by laundry

breakfast amazing

loved how friendly staff were. breakfast was exceptional. pool and spa was great

this was a great start and once i had explored the facilities which included a gym and pool i was out for dinner

monotored and git very busy, with people throwing a ball around with kids swimming, a bit weird of them, but it

location, exceptionality clean, comfortable bed, on-site parking

i liked: on-site, secure parking ease of check-in clean & comfortable room lovely courtyard and garden area

cleanliness of this establishment was outstanding, quiet and no issues with parking

and i was attending a wedding so wanted to make sure i could get a taxi easily in addition to an early check in

feels like home, welcomed on arrival, attitude of owners, nothing to much trouble, good parking facilities

the lady of the house and bar staff couldn't do more for you

i really enjoyed the kitchen, the bar and the people.

check in is at the bar and when the pub is busy that is quite difficult

have to pick one thing, i would suggest to put extra laundry bags and the laundry item lists to the room

the most disappointing aspect was there was no room service at all

at the cafe in the gym for dinner, which wasn't exactly the kind of thing we wanted, so we had room service,

breakfast was ok on the first day, but very nice on the second when we ordered room service, however i thought

lovely bar and restaurant (humphreys)

small suggestion for improvement would be to offer a laundry service

dirty laundry on the floors of the communal areas, lots of dirty cups and things just around

cost for some laundry was very high.

wifi in the room wasn t great, possibly as we were right at the back of the hotel

room with a complimentary bar which had water, coke, lemonade and a small beer

facility for kids, the welcome information while checking in by the staff is amazing

our massages and the spa as a whole were a definite highlight

5) had so much fun for the amazing activities over easter weekend, as well as playing in the kids pool and

golf, good choice of restaurants, staff very friendly/excellent attention to guests well-being

spa, golf, grounds and facilities

- no laundry service over the weekend

only bedside lamp on because all lights in room stays on ud83eudd15 cleaning staff leaves dirty laundry in

no laundry service over a weekend and no effort made to make the guests have a superior customer

free, easy parking

the staff are friendly and helpful, my room was excellent, the little no frills 24 hour gym was perfect for me

room, no desk to work at, shaky wifi, laundry service produced still-wet clothes with a strong odor

the wifi is good and there s a large tv

well decorated and clean. plenty of car parking

clean, comfortable and well located with ample parking space.

it has parking which is pretty difficult around here.

superior double and everything about it was lovely and the bed was very comfortable the swimming pool and sauna

kept and love the fact you have a bees at work section, highly recommended, revived free late check out, can't

spar/gym is perfect for what you need

parking - needs a loop round as opposed to just one road

beautiful changing rooms a lovely pool steam room and sauna

a real bonus is the spa with an indoor and outdoor pool, steam room and two hot tubs

the breakfast was excellent, and the wellington beef at the astor grill is a must-try

loved all the little unexpected quirks of room service and fire in the room

great spa and other facilities

dinner and bar very vey good and great

plenty of parking with lighting

bar prices seemed a bit high

free parking at the property was good convenient and plenty of room for kids to run around outside in the garden

location plenty of disabled parking attentive staff clean room massive bed highly

setting and great parking

location, it was extremely clean and a great parking spot

parking and had to find our way to the nearest public parking garage, not ideal especially with kids and luggage

the bar area is pretty decent too, with good deals, and it closes at midnight

wifi was very spotty and weak in the room 18

staff and the hotel was very good, room service was efficient and it was prime location for all events and

the minibar fridge now working, poor wifi connection and the building is quite confusing and better signage

the room service menu is dreadful

my spa treatment was the best treatment i have ever had, and ruby took great care of me

spa and gym are were amazing

outside pool and grounds family enjoyed the spa and tennis rooms were

ceiling falling down, filthy dirty throughout, changing rooms filthy, dirty towels piled up in a laundry bin,

housekeeping was busy with the rooms, but there were carts and piles of laundry everywhere

and the sheets had a mark on which probably laundry rather than housekeeping

only problem with our stay was a mixup with room service, we called down and after an hour of hearing nothing

loads of parking

the staff were very helpful and arranged an early check in and taxis

wifi was strong and easy to connect to, so overall it was good value for money and i would stay

not even room service

some furniture was slightly outdated, extra price for early check in

the check-in was pretty quick and grovefield hotel had accepted our early check in

there is no laundry service available

you also hear the laundry stores and delivery s on the office block side with the staff parking area

did not find any wifi for the hotel

for head office, as feel the executive rooms need a warning of subject to availability for early check in

the room service was really nice and quick and upuntil 10 or 11 pm they have the full restaurant menu

the bedlinen and towels were spotlessly clean and fresh from commercial laundry

location laundry across the street plenty of shopping walking distance bus stop not far the staff is top

laundry bags left in front of fire escape

free car parking at rear so no worries looking for cheapest car parks

more than substantial breakfast

the english breakfast was excellent with good quality bacon, sausage etc and all cooked fresh

wifi was a problem. breakfast while good was too pared down , no fruit options , toast , yogurt

a late check out was much appreciated

the entry is through the old pub which is cozy and inviting with several fireplaces

prerty much everything. the rooms, bar and staff were excellent.

shower appeared to leak, every other holiday inn that i have stayed at has had a guest laundry you can use for

clean, breakfast was great, location next to train station

bar was open, staff were excellent

wifi is strong too

good wifi staff and food

beds, room very small, hairs on bathroom floor, laundry truck outside at 6am for an

00 the laundry lorry turned up the driver was as quiet as he could be but the loading still woke us up

nice coffee bar area with reasonably priced lunch food

able to accomodate my requests for a high floor and no connecting rooms, breakfast, room service everything

very clean easy early check in

noise between 12-2 am which sounded like laundry cages being moved and lots of noise from people talking

but a team member was engaged early next morning in trailing wheeled waste bins or perhaps laundry bins over

except the wifi wasn't too great yet everything else was really good and the place is set in a beautiful

room was quality and clean room service was quick enjoyed the breakfast

needed room service very quickly on arriving, and a taxi ordered

the laundry is in the same building, very simple and understanding operating by coins

no laundry services no cleaning room service

room is sizable and comfort with self-service laundry and drying which is necessary for long staying

room was warm/stuffy no water or drinking glass no bag for laundry no tissues

services as laundry and the location

com site said they had laundry but i received a message the day before saying this was no longer the case

fact we couldn't order food for lunch anywhere in the hotel when the menu clearly stated 24 hour room service

wifi internet was

comfort, price, included parking and wifi

good wifi connection

parking spaces are too limited

very nicely appointed rooms, very clean and mini bar was a nice touch

evening meal and breakfast were first class

very clean and comfortable with great staff great bar and food inc breakfast

very friendly staff cosy english bar with a welcoming atmosphere room service good quality

quite tired (no 11) - flickering lights, curtains need rehanging, needs a repaint, large pile of laundry sat

gave us everything we wanted for a fab weekend away good parking

really good layout, comfortable room, good breakfast included.

very clean and within walking distance to train station a very good breakfast

use the lodge,room service last night delicious food,breakfast always good this morning,bed comfortable,room

rude and no kitchen open

good sized clean rooms with microwave and fridge. nice bathroom with bath. wifi

lovely caribbean restaurant, free wifi and car parking so can t complain

massive car park with plenty of car parking, right in the town centre, would definitely stay here again

wifi worked well excellent hot shower comfortably bed

doesnt do laundry

i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

the easy and slightly early check in to the good location near the canal

fire alarm got set of and the hotel staff was amazing with what happened made sure me and dthw kids was ok and

the breakfast did not cater for vegetarians and the rooms did not have a bar fridge.

the small store inside from which you could buy laundry etc , the cleaning staff was good

need to use the intercom to get buzzed in and only one elevator goes directly yo the 8th floor laundry room

laundry room facilities were great

location excellent room facilities great breakfast friendly helpful staff excellent gym and guest laundry

with kitchen laundry facilities two tvs breakfast restaurant beds dog friendly location for legoland and harry

spacious and playful hotel for kids

rooms were clean, beds were comfy and breakfast was nice would stay again

fast free wifi

fantastic, making it a great base for a little getaway, loads of local restaurants but also hotel bar and food

well geared up for kids

spacious, plenty of parking, very quiet, dog friendly.

and also free parking

comfy bed, ground floor room. secure covered parking.

nice room. parking was included.

clean and presentable, great value for money and staff allowed us access to the kitchen to heat dinner and

off road parking was good, room facilities were basic but absolutely fine and clean.

parking was a problem

good location and good parking as i have a large van, good price and friendly staff

price, lots of parking, easy to find location, friendly and helpful staff if there was something missing or you

free parking, very welcoming, spotlessly clean room!

could also do with more parking spaces

parking needed and informing cleaners not to wake guests up when it'only 9 am and your told check

upon arrival, the 10 pet fee was paid, however, the person at reception very clearly had a huge dislike of

the pet poo

we had free access to the spa & gym

they gave us a menu for the other restaurant so the kids could have a pizza while we were having our meal

we needed, good location very helpful reception staff, fantastic indian restaurant, pool for the kids

nice bar and restaurant

kids loved the pool and hottub

hotel was quite busy during the first two days, and my kids were initially placed in a non twin bed room

nice touch to offer kids a free hot chocolate

comfortable, warm, everything you need, staff exceptional, and breakfast brilliant, loved it

quiet tv with chromecast wifi bathroom

stay was brilliant friendly efficient staff ,compfy bed ,excellent plentiful breakfast , late check out anytime

no laundry service or clothes washing machines

also set up for kids ud83dudd8d ud83dudcdaud83cudf7fud83eudd64 breakfast was tasty and hot too

would have liked to use the gym but couldn't because of corona. not the hotels fault though

packed breakfast for us as ee were leaving at 4am

wifi was down and they coukdnt fix it, even though theh said it would be sorted by the morning

booked standard double room but they give me junior room was on the ground next to laundry room in the morning

the room was lovely, bed was comfortable and breakfast in the morning was fantastic

thought the spa would be bigger - there is just an outside hot tub and indoor sauna

in the bar my husband`s 25cc port cost 11

to make sure it was a comfortable stay from offering to carry bags to the room to accommodating a late check

the room smelt of damp laundry and the windows couldn't be fully

no view other than the laundry rooms

clean well presented hotel staff all very courteous, breakfast was a very good selection of all types of diverse

the kids really loved the swimming pool and play area too- wonderful family hotel and we hope to be

tea and coffee machine at breakfast not very hot water produced

they should be aware there is not enough room and therefore give out time slots or offer room service to avoid

wifi didn t work in the room. not acceptable in 2024.

tv was on the small side and wifi was a but slow but that's the only improvement i can suggest

needs a onsite bar twin beds could do with wider duvets

no bar but plenty nearby.

everything is just perfect, thank you. the resteraunt and bar are very well run and good value.

thought they will be serving a full breakfast, but we had cereal and toast and coffee, orange juice, blackcurrant

staff went above and beyond, good offering at the continental breakfast, room was large and clean, comfy bed,

breakfast is what you would expect for a continental breakfast

service and arrogant staffs they dont have any room service or housekeeping service other than their reoutine

impression wasnt the best, laundry bags stacked outside the front door and not just 1 or 2, there must of been

free parking, walking distance of a choice or restaurants, and local football ground.

had a problem connecting to the wifi but not a game changer

quite high charge for pet

continental breakfast with cooked eggs, large comfortable room well equipped with good wifi

breakfast was excellent

there was also parking

breakfast location staff price parking

placed hotel with plenty of car parking, free wifi and on-site italian restaurant

excellent breakfast and restaurant quality bar food, and not expensive

the view from the room looked out to the laundry

7am loading in dollies of supplies was loud and disruptive, as well as laundry carts loading in the evening

beddings are very clean, only laundry service is working properly

the bar was slow and not very clean

not a pet friendly hotel

didn't like walking past laundry bags full of dirty washing that were chucked on the floor waiting for collection

dirty laundry was left out next to the staircase, making navigating the steps tricky at times

hotel clean tidy staff were lovely and the bed was the best lovely bar and bar staff everything was brilliant

from memory i think the mobile network signal and wifi wasn't that great inside the room.

very friendly bar & restaurant staff.

room was above the laundry room i think could here some machine all night long room 201, i think the halls were

35 am by a member of staff banging doors and rolling laundry trolleys across the carpark outside of my bedroom

efficient management of laundry requirements

laundry collection at 530 in the morning then staff laughing and talking at 2am waking me up what a

don't drive so got train to harrow don't do this at night, huge mistake i make i had kids too an dogs i requested

the laundry is piled up in the hallway

laundry looked clean but not the appliances

lovely continental breakfast beautifully displayed

the hotel provided a kitchen for making drinks though

the car parking is very tight , depending on what size car you have .

and leaving crates of dirty laundry in the corridor

big room , clean pool

ordered room service, the breakfast arrived cold/lukewarm

has an indoor pool which is also an added bonus

lovely room service food

almost 4 for a small bag of crisps, 6 for a bar of caramel chocolate, total rip off

thing was fine except a mix up with room service for breakfast we onlyr eceived one breakfast 13 was suposed

i called room service twice but there was no answer. sky sports in the bar but not in the room

really made my kids feel special and really firendly staff, great breakfast.

wifi not easy to log on to. air con struggled but it was a very hot day at around 32 degrees c.