no laundry service for clothing or able to put charges on room.

no laundry service

the room was comfortable, beds firm, clean, everything worked - tv, clicker, ligths, wifi

the decor is lovely, and their breakfast is a bonus for the amount of food

great location, plenty of parking, friendly and helpful staff, very comfortable and clean!

, we enjoyed a room service sandwich though

poor wifi , a very long walk to the room

staff, very helpful especially in opening the bar when we returned from a party

very reasonable bar and food prices

comfortable bed, very clean room , excellent room service

was playing a golf tournament locally and female travelled alone, i felt safe and very welcome, manager and

really helpful friendly bar - especially gautam 5

good location and free car parking

old english pub / inn, with character rooms, easy parking and good on site facilities

the wifi was bad

bathrobe on my first night there (stay was for 2 people) i was later informed this was due to a laundry issue

very speedy laundry service (within less than 8 hours), very nice gym (love the technogym treadmill) and

ev chargers very expensive - but lots of them which was great, not fighting over them

comfortable bed in a pleasant enough room - plenty of parking, friendly staff, good wifi and a nice breakfast

room service menu doesn t have a wide selection and portions are really small considering the

the dirty crockery and glasses and dirty laundry were still outside the room when we eventually got in

laundry service and our mini fridge was not very cold

in after recommended check in time and all rooms in our area had dirty laundry piled up by the doors

unfortunately it was disappointing that dirty laundry remained piled in the halls awaiting collection until

dirty laundry by room and breakfast some issues with sausages being overcooked

wifi signal was not very good

cleanliness of this establishment was outstanding, quiet and no issues with parking

feels like home, welcomed on arrival, attitude of owners, nothing to much trouble, good parking facilities

and i was attending a wedding so wanted to make sure i could get a taxi easily in addition to an early check in

location, exceptionality clean, comfortable bed, on-site parking

the bed was comfortable and the laundry clean

easy free parking

chose pet friendly accommodation

lovely quiet place great food excellent parking

bar team were welcoming and accommodating- even accommodated 4 non resistants for breakfast (2 adults 2 kids)

have to pick one thing, i would suggest to put extra laundry bags and the laundry item lists to the room

breakfast was ok on the first day, but very nice on the second when we ordered room service, however i thought

- attended an event on sat night and was unfortunate to be served by grumpy a bar man throughout the evening

lack of snack , fruit, juice bar for pool and gym area

bar

- no laundry service over the weekend

only bedside lamp on because all lights in room stays on ud83eudd15 cleaning staff leaves dirty laundry in

no laundry service over a weekend and no effort made to make the guests have a superior customer

lovely grounds, fantastic staff and super pet friendly. thank you.

the catering team went out of their way to provide a lovely meal at the last minute before the bar and restaurant

get a good night's sleep because of people making noise i booked 2 rooms that night for me and my kids they

special mention to magda and the bar staff who all had impeccable manners and patience

the bar is nice despite being very small and breakfast was great

especially with kids/family

the beds were very comfortable they think about the little things and room service is available

outside pool and grounds family enjoyed the spa and tennis rooms were

gym facikities were amazing, as was the spa

gym facilities are the best i've ever seen

spa and gym are were amazing

amazing spa and outdoor pool

the lancaster laundry room was very dirty .

room is sizable and comfort with self-service laundry and drying which is necessary for long staying

the laundry is in the same building, very simple and understanding operating by coins

there is also self laundry machines

no laundry services no cleaning room service

had a drink in the bar and the lady ( cerys

pool area was very warm and the chlorine levels were too high - kids had red rashes after using the

the only thing is i wish the wifi was not as spotty

we had lunch in the bar on arrival before heading straight to the pool

we used the gym, room service,

car parking is a little toght

additionally, the hotel wifi reached that far across

friendly helpful staff, comfortable room complementary drink at the bar and free parking

staff, comfy bed, great food offered as room service - felt safe and comfortable as a lone female traveller

parking is limited at the red lion but i managed to find a space

location excellent room facilities great breakfast friendly helpful staff excellent gym and guest laundry

laundry room facilities were great

with kitchen laundry facilities two tvs breakfast restaurant beds dog friendly location for legoland and harry

need to use the intercom to get buzzed in and only one elevator goes directly yo the 8th floor laundry room

was able to do laundry and younger guests could play playstation upon request

fish fingers in my fish finger sandwich were cheap ones ud83dude48 the kids pizza was lovely

rooms and bathroom too small no complimentary biscuits wifi awful food choices poor breakfast layout poor

breakfast was great

the food was good with a choice of eating in the main bar downstairs or the restaurant upstairs

receptionist said hi to my pet and asked about her as well, was very comforting to know pet lovers work here

small suggestion for improvement would be to offer a laundry service

cost for some laundry was very high.

dirty laundry on the floors of the communal areas, lots of dirty cups and things just around

food in the bar the previous evening was excellent as was the choice of drinks and wines served very promptly

bed was comfy, wifi was speedy, bathroom and room had everything we needed

the kids loved their 'kids checkin' area too

had free wifi

good staff breakfast excellent

drinks at the bar were outrageously expensive but apart from that, highly recommend

we were early and despite being told on the phone it would be a 30 charge for an early check in, we were

i really enjoyed the kitchen, the bar and the people.

check in is at the bar and when the pub is busy that is quite difficult

the lady of the house and bar staff couldn't do more for you

no laundry service or clothes washing machines

complimentary sweets on arrival and free wifi.

kids eat free too

lack of gym/swimming pool facilities

wifi was down and they coukdnt fix it, even though theh said it would be sorted by the morning

pet friendly, quiet and comfortable

nice looking building, not far from london, has its own small field, pet friendly, free parking

just had room service once, prices reasonable

wifi was strong and easy to connect to, so overall it was good value for money and i would stay

the guys behind the bar were very friendly

and less private and it would have been much better if the national trust could find alternative parking spots

location, outdoor area, swimming pool

public rooms, fantastic spa, excellent breakfast set in national trust grounds, the trees, walks and gardens

friendly and helpful staff very beautiful and clean rooms with a surprise hot tub and outdoor pool was lovely

breakfast very good - many options. staff very attentive and helpful.

the room, yet there is a homely feel to the place lacking from large hotels you'd normally expect room service

wasn't keen on the approach to wifi, i would prefer stating i'm a guest and my room number, then the captive

location with plenty of parking

peaceful location just off the m25, lots of free parking

bed was very comfortable and the wifi worked really well despite being away from the main building

room original allocated to me in the main inn had bad wifi and meant that i had to attend a webinar in the bar

also never know a residents bar not to be open or room

says pet friendly but we didn t really feel super welcome

gentleman serving at the out-of-hours (residence) bar was slow.

lovely hotel, very pet friendly and helpful staff. super breakfast....excellent stay, thank you.

laundry only changed after i asked (1

also, we arrived at 3:30pm to find our rooms where not ready, due to staffing issues, and laundry for several

normal circumstances , i would have expected a formal dinner but room service was a sensible solution in current

the breakfast was good plenty of food and a nice large pot of tea and coffee happy days

location car parking great breakfast nice and warm

ate in market kitchen one night and although it was busy we were served quickly and efficiently - room service

i called room service twice but there was no answer. sky sports in the bar but not in the room

revise room service menu. staff friendly and helpful.

very limited room service menu choices.

pool which is open until 9pm, great for the kids to splash about

the wifi was perfect and enabled me to catch up with all the matches i missed in wimbledon so very

com should bar them from the site for such underhand and reprehensible sharp practise

com should bar them from the site for such underhand and reprehensible sharp practise

photos below of the property no gym or pool - that is just the local leisure centre 1

room and facilities were very clean. good price for a hotel near heathrow. good wifi connection.

on turning down the duvet in the morning, discovered a hole in the cover caused by laundry

in the heath suite the steam room wasn't working and the pool and changing rooms could have been a bit cleaner

gym is closer, restaurant is closer of breakfast and the views are beautiful

very crowded and noisy swimming pool

gym to small

laundry needs for long stays

and then my laundry which i left in the bathroom they all got soaked and ruined

way of doing food orders- there's no way to just order from your room and have it brought up, no laundry anything

being kept awake all night with laundry

no accessories such as room slippers, shower cap or laundry bag were available

good price, comfortable , nice, clean with free parking

access to m4 & m25, exceptionally helpful owner/operator, free/secure on-site parking, great free wifi

parking was tight as other guest parked really badly taking up too much room.

off road parking, clean, spacious, friendly and helpful staff.

secure gated carpark and wifi

friendly staff, restaurant and bar .

hotel, great rooms and breakfast

the dinner/ breakfast in the restaurant was exceptionally good and very good service

clean, great location, fantastic food and staff. breakfast was amazing

location, rooms, bar and restaurant

very bad room service

not sure if it was because we were in room 1 and close to the restaurant or if someone had had room service

wifi was ok but a bit patchy, a/c didnt work.

i suppose they would like you to go to the bar area and purchase it

breakfast was very good

no bar or restaurant but plenty within walking distance. woken at 1am by laundry van.

when enquired at reception, we were told there was a problem with the laundry supplier and given 1 dessert

would have been nice for the bar to be open, but it has no effect on the stay we had.

no bar lol

shared facilities are excellent but bar and breakfast not open yet

noise from laundry during the night

laundry cage crashing past our room at 6

so pretty the room was lovely, and a nice bar that stayed open until last guest went to bed , the breakfast was

room service did not go in to our room after the first night of our two night stay

we were there for an investiture and staff kindly arranged a late check out for us

booked standard double room but they give me junior room was on the ground next to laundry room in the morning

nice tea and coffee options in the room as well as room service options available

facilities were great, hotel well situated, adequate parking, excellent breakfast

kids in next door room going in and out banging door in eve and waking us up in morning awful

available no spa facilities open service was slow and haphazard no management/leadership of staff room service

room was noisy - some sort of industrial air con or laundry unit was above my supposedly deluxe room and

disappointed with spa facilities a small pool would have been better

it had no swimming pool.

did not like the gym being outside of the hotel

the low cocktail style tables for breakfast in the dining room, due to the many guests.

the hotel had a snack bar sdo i had chips, a snickers bar and a beer for dinner

room service, front desk and restaurant don't answer phone if busy at front desk or

i told the bar staff but they were disinterested

very helpful desk staff, early check in

excellent breakfast, good wifi

weee average and when it came to asking questions about what to do in windsor and if there was a laundry somewhere

outside our room the corridors were filled with dirty laundry and leftover food from the 'cleaning' in the

out of action and it was almost impossible to work out how to get to reception; ended up in the laundry area to

especially the lady at breakfast who spent time chatting to her whilst i had nipped out

booked the hotel because we have a small dog and it is pet friendly

location of my room 417 - view of the laundry carts!

the later checkout time was also helpful and allowed me to come back and shower post race without

and the early check in meant that we were ready for our vacation fast

undergoing renovations the alternative areas still offered lovely choices room service breakfast absolutely

but must admit i didn t understand why receptionist told me bar closes at one am and it closed at 11 and was

trish on the front desk and breakfast staff all brilliant

other than that all was good with room service supplying clean towels daily and making the bed and emptying

lovely view across the river and convenient walk into town, with parking

kids room was just a bit tired and in need of some love

the bar was welcoming and had many local people using it

the spa pool is very worth a visit too

the mezzanine bar was closed what a shame.

internet/wifi kept dropping off

we used the spa facilities

easy to get to great beds friendly staff great breakfast so tasty

the reception team is very bad and uncooperative, i give them two shirt for laundry service and they took 27

the gym was well equipped

is not a pet friendly hotel like the advertised

room was very spacious, pet friendly hotel

decent gym

didn't like walking past laundry bags full of dirty washing that were chucked on the floor waiting for collection

dirty laundry was left out next to the staircase, making navigating the steps tricky at times

they have a large bar area, a great position on the river and a nice outdoor seating area

service was great arrived early and got a complimentary early check in restaurant staff amazing

the restaurant overlooks the river as does the outside bar area

laundry looked clean but not the appliances

the laundry is piled up in the hallway

house, great facilities and the breakfast was so good

plenty of choice for breakfast, cosy breakfast room

gorgeous view, free parking, beautiful rooms and lovely staff.

we were hoping to use the laundry service, but it wasn't available in the timeframe we needed

when checking in lots of dirty laundry carts in the hall

(i don't believe that there isn't a lift - how are food deliveries and laundry managed

easy to access early breakfast option room service

wait for room service but it was exceptionally busy but food was nice so not really

greeted with dirty laundry at hotel entrance

down breakfast and coming back up, i couldn t get to my door as it had been blocked by bags of laundry

room service was something different maybe if they spoken english and understood my room was not

excellent breakfast

would of preferred a room service breakfast, it was my wedding morning and i thought it would of been alot nicer

in a back room close to an exit the doors keep banging all night and wasn't able to sleep, the laundry was right

noise and dusty fan which gave us sore throats, receptionist could not speak english, advertised room service

the wifi was not good

i had my 2 teenagers and 2 small kids with me and it was our first time in that area, so we did not really know

kitchen

ud83eudd23 the housekeeping and laundry rooms have doors with no soft close like the hotel rooms

the private doors for laundry/house keeping are worth avoiding

lounge area and bar facility

friendly helpful staff; car parking ; proximity to town ; reasonabley priced vending machine and bar; arrived

also we ordered from the bar menu some samosas and spring rolls

had trolleys of laundry outside the window which ruined the view

of understanding/communication with kitchen staff

the kitchen was well equipped and we cooked dinner and breakfast there were several sitting areas where

parking was

bed was comfy if a little small, nice big pillows, bed robes, nespresso machine, ample parking

i have regularly used the laundry and dry cleaning services in the pasty, but when i enquired was told that

would be great to have a guest laundry for travellers.

whoever is doing the laundry is not drying the sheets completely so it smells like pee

no quick laundry facilities for short stays or weekends

wifi access has been quite good.

fantastic breakfast

great if you are playing golf

went to the spa, booked madhu s and had the pool bbq during the day

had great fun at the axe throwing activities, kids enjoyed mini off road explorer

the gym and indoor pool facilities were very good

the bar area is pretty decent too, with good deals, and it closes at midnight

no everything was fine kids enjoyed there little trip, all was good

disappointed that the restaurant and in particular room service is no longer available .

wifi speed is very very low

lady made me wait with 5 kids for 45mins - (arrived at 2pm) telling me the room wasn t ready , when the room

the only thing missing was the shoe horn and laundry bag.

soft bed and ease of getting to terminal at airport bar restaurant is great

convenient location, late night room service that accommodated our dietary restrictions

i found my stay enjoy. the food, breakfast and dinner, was good. i found the staff most helpful.

the bar was rather dated.

super convenient to do laundry before the next flight

had a self laundry as well

the property also had a well stocked gym, laundry facilities and decent restaurant on site

more laundry facilities would be helpful.

free laundry facilities were a huge bonus, although expect to share the machines with many other guests,