on turning down the duvet in the morning, discovered a hole in the cover caused by laundry

it was very clean and the room service was excellent!

pet friendly. great accomodation very relaxing

wifi in our rooms was very poor and initially we were given a room over looking a gas canister and

in fairness the hotel staff offered to arrange a golf buggy to transport my mobility impaired guest

breakfast included was lovely

parking at the hotel was easy, our room was absolutely beautiful, the bed was comfortable and

plenty of parking

excellent breakfast. complimentary wine and water in the room. able to park and early check in.

to our room and there was complimentary wine on the table (another nice touch) we went to the bar after we

also, we arrived at 3:30pm to find our rooms where not ready, due to staffing issues, and laundry for several

laundry only changed after i asked (1

wifi was not easy to use and needed help

very cosy room with late check out and full english breakfast

the breakfast was very good. the hotel was lovely. amersham looked beautiful in the sun.

ample parking

wifi soft mattress dirty carpet no heating when we arrived noise from next door room and cars in

delicious beers in the bar too

lovely big room and shower room plenty of parking

the room, yet there is a homely feel to the place lacking from large hotels you'd normally expect room service

wifi was not up to the standard i had come across when traveling around europe.

wifi was very slow.

it would be quite nice to have a mini bar or option to buy a drink.

it didn't have a bar or restaurant which was one reason it was so quiet and we weren't tempted to have a night

needs a onsite bar twin beds could do with wider duvets

com site said they had laundry but i received a message the day before saying this was no longer the case

hotel was very dated, there was hair in my bath, no room service, broken pieces of furniture and uncomfortable

parking wasnt an issue although would have thought there would be a zebra crossing between the

free kids breakfast

super friendly and so helpful lovely room, big tv, a/c and the bed was so comfortable great parking lovely

the bed was comfortable and the laundry clean

a good bar and restaurant

from reception staff to the breakfast and bar staff they were all fantastic

bar service was excellent

clean ,friendly staff , parking , easy for us location to meet up with our son

range at breakfast arriving 930 wasn t too good

no-one available to ask so only used the pool

there should be fresh towels by the pool etc or gym equipment

lovely staff, very friendly. fantastic breakfast.

would be wonderful if there could be an outdoor pool

quite tired (no 11) - flickering lights, curtains need rehanging, needs a repaint, large pile of laundry sat

fairly quiet location with plenty of free parking

friendly staff continental breakfast supplied, tea and coffee making facilities in room free wifi in room i

large sofa bed made up for our little girl without us even asking, free wifi, good sized room.

lots of parking and a lovely looking place.

but a team member was engaged early next morning in trailing wheeled waste bins or perhaps laundry bins over

noise between 12-2 am which sounded like laundry cages being moved and lots of noise from people talking

the parking was close and easy as was the access

wanted to use room service so we chose from the menu in our room then realised there was no phone

nice golf course

doesnt do laundry

i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

& brought up linen for pull out bed straight away which was really appreciated to get our kids to bed on time

was perfect for what we were staying there for, breakfast went down a treat with the kids

bed and the sofa were comfy, nice and quick service, yummy breakfast for both adults and kids - english breakfast

location for function we were attending at nearby golf club (short uber ride away)

there was also no wifi in the rooms, so i couldn't do any work upstairs

car park is tight for parking

no wifi for our room. tv very poor reception. everything else was ok.

free parking available at the property

rooms were comfy/ warm/ beautiful/ quiet best breakfast we’ve ever had

really great entertainment for kids

golf, good choice of restaurants, staff very friendly/excellent attention to guests well-being

-the children's pool open daily 10am-6pm

super family holiday lots of activities for kids

no laundry is not friendly for business trip.

end of the corridor overlooking the dirty laundry store

our bedroom (57) was right next to a laundry servicing area, which was noisy well into the night (~11 pm)

were by the laundry machines below our room

basic necessities supplies, such as no slippers, no laundry bag, no phone charging socket for loan to guests,

very speedy laundry service (within less than 8 hours), very nice gym (love the technogym treadmill) and

bathrobe on my first night there (stay was for 2 people) i was later informed this was due to a laundry issue

free car parking and wifi and staff

kids loved the pool

kids running around screaming in the pool area until 19

housekeeping was busy with the rooms, but there were carts and piles of laundry everywhere

and the sheets had a mark on which probably laundry rather than housekeeping

ceiling falling down, filthy dirty throughout, changing rooms filthy, dirty towels piled up in a laundry bin,

location and very convenient for golf event at the centurion

we had room service which was lovely

no laundry service

no laundry service for clothing or able to put charges on room.

refurb, superb staff, local pub, atmosphere, parking, breakfast service and attention to detail

o served at breakfast), is always so lovely - it was really lovely to see how accommodating he is to those with

the decor is lovely, and their breakfast is a bonus for the amount of food

room, no desk to work at, shaky wifi, laundry service produced still-wet clothes with a strong odor

very clean and tidy very attentive staff, good parking facilities

at reception was so lovely and friendly, location was excellent and the hotel has plenty of free parking space

the room and the staff great parking

room excellent, food first class price of b&b good plenty of parking.

a smile on their faces , whether at reception, taking food or drinks order , and at breakfast time , even the

parking

excellent breakfast. free ev charging

wonderful bar and food

the price for mid week, that served hot room service food. clean comfortable room.

unfortunately it was disappointing that dirty laundry remained piled in the halls awaiting collection until

in after recommended check in time and all rooms in our area had dirty laundry piled up by the doors

dirty laundry by room and breakfast some issues with sausages being overcooked

laundry service and our mini fridge was not very cold

the dirty crockery and glasses and dirty laundry were still outside the room when we eventually got in

the bedlinen and towels were spotlessly clean and fresh from commercial laundry

laundry bags left in front of fire escape

location laundry across the street plenty of shopping walking distance bus stop not far the staff is top

we then could not use that lock on that door and i m glad it wasn t my kids who got stuck in there

convenient for the station. breakfast included.

breakfast chap was great with the kids

breakfast was excellent great choice, all fresh food and kids ate free

nothing really...apart from the cost of the breakfast ...we went elsewhere.

room service good too

made full use of the pool and spa

nice setup with pub downstairs . easy parking , clean comfortable room

room hot so opened window to gut the full output of the kitchen greasy cooker

clean and presentable, great value for money and staff allowed us access to the kitchen to heat dinner and

clean and has parking

booked, what i thought was an annex room/apartment with kitchen/bathroom, but found we had been put in the main

parking was a problem

off road parking was good, room facilities were basic but absolutely fine and clean.

price, lots of parking, easy to find location, friendly and helpful staff if there was something missing or you

good location and good parking as i have a large van, good price and friendly staff

parking right outside the hotel free of charge

was very good , except parking

was not told i would have to pay extra for the pet when booking

free parking, very welcoming, spotlessly clean room!

wifi shower was amazing

shower appeared to leak, every other holiday inn that i have stayed at has had a guest laundry you can use for

the bar was even open till late on a sunday

breakfast was fantastic

we were given a very early check in after a long flight and it made a huge difference to the start of our

location, clean and well organised room with iron, hairdryer, wifi etc and all that is required for an efficient

no sausages, under cooked bacon, scrapes of scrambled egg and cold beans , it was that bad my kids told me to

there's a bar in the evening but no food, but we were able to get food delivered

little parking

great room, clean and very friendly staff, great parking and easy to get around.

disappointed that the restaurant and in particular room service is no longer available .

friendly staff. comfortable bed and good shower. good wifi and big telly.

was a single female traveller and felt slightly uncomfortable walking through a bar filled with men in the

everything, beautiful rooms, lovely staff, free parking, 100% be back again ud83dude0a

good parking facilities

lovely caribbean restaurant, free wifi and car parking so can t complain

beds, room very small, hairs on bathroom floor, laundry truck outside at 6am for an

00 the laundry lorry turned up the driver was as quiet as he could be but the loading still woke us up

breakfast was well presented and hot food was cooked well and

great location, friendly staff and nice gym.

requested late check out as it was new year s eve and was told they were not allowed to give anymore late

you also hear the laundry stores and delivery s on the office block side with the staff parking area

there is no laundry service available

the bar staff where also very accommodating helping me out with a bottle opener and buckets of ice for

two ladies on check in were very helpful with advise on getting to wembley and allowed us early check in which

overall it was ok. but nothing exception. thank you for the free wifi which was good for work

the lady of the house and bar staff couldn't do more for you

i really enjoyed the kitchen, the bar and the people.

check in is at the bar and when the pub is busy that is quite difficult

great parking facilities

location, exceptionality clean, comfortable bed, on-site parking

private, quiet, safe, plenty of parking (free), beautiful bedroom (though not large), bathroom (quite large),

spotlessly clean, comfortable bed, excellent shower and facilities, plenty of parking space

wifi signal was not very good

small suggestion for improvement would be to offer a laundry service

dirty laundry on the floors of the communal areas, lots of dirty cups and things just around

cost for some laundry was very high.

ev charging point on site too

modern bathroom, lots of space and good wifi across the property

was fine except for the first two days in my kids’ room

was fine except for the first two days in my kids room

hotel was quite busy during the first two days, and my kids were initially placed in a non twin bed room

kids eat free only when with a main meal. we didn’t realise this. it was never made clear.

also agreed late check out with one staff member but then cleaning staff and reception staff next day didn't

mountain of laundry outside my door not a good look

feel to it, the food was nice but maybe a bit overpriced, had a chat with some locals in the bar area and they

the staff are friendly and nothing is too much trouble the room we stayed in was fab and the bar and restaurant

good, great breakfast, private parking and the manager was very effective and helpful in all

wifi didn t work properly

impression wasnt the best, laundry bags stacked outside the front door and not just 1 or 2, there must of been

continental breakfast with cooked eggs, large comfortable room well equipped with good wifi

b&b advertises as pet freindly,it certainly is not

it was great having wifi

the wifi was a bit slow.

nothing bar the paper towels in the gym ...

apart from a card on the door offering to order breakfast room service; there was only on book

very comfy room good room service lovely bathroom

easily accessible, friendly staff, clean rooms, decent room service menu

00 room service charge kettle had timescale so requested it was changed which they did however this

7am loading in dollies of supplies was loud and disruptive, as well as laundry carts loading in the evening

beddings are very clean, only laundry service is working properly

the view from the room looked out to the laundry

you are either a pet friendly hotel or you are not, it should not depend on which manager was on duty

breakfast staff were so friendly and great with the kids

great spa and other facilities

tea-making facilities in the room meant that you had to pay an exorbitant rate for room service to get an early

dinner and bar very vey good and great

surroundings and nicely relaxed about kids, which is not often the case when it comes to such nice places

the afternoon tea, breakfast and dinner in the astor grill were delicious

i was asked to bring my laundry to the reaction for them to take it

we had a sandwich off the room service menu one evening which was enough for two

we had breakfast which was delicious and plenty full and the kids ate free which was a bonus

great location for us and the pool was a bonus

great gym and pool and beyond all of this it was the staff that made the stay such a joy

awesome breakfast!!

bar downstairs is a series of smaller rooms each with open fire

super bed. great shower excellent breakfast covid protocol well organised pleasant staff

staff, breakfast was also good

the english breakfast was excellent with good quality bacon, sausage etc and all cooked fresh

have to pick one thing, i would suggest to put extra laundry bags and the laundry item lists to the room

we got engaged while at the hotel which was lovely, but we felt like this was a burden for the bar staff, who

at the cafe in the gym for dinner, which wasn't exactly the kind of thing we wanted, so we had room service,

kids play room was rather small and there wasn t as much to do for younger children other than he

lovely hotel and beautiful grounds. great pool and splash times for kids. really good food!

and leaving crates of dirty laundry in the corridor

pool and spa facilities difficult to find (bit of a maze), for a 4* expected more variety with breakfast,

lovely staff members, enjoyed the spa and gluten and the most comfy beds ever.

we had access to the leisure pool with jacuzzi and spa for no extra costs

pool and spa

great location with lots of parking. lovely to have pool on site and nice food in restaurant.

had a bit of a mission when i checked into my first room where even though the hotel advised free wifi, this

we let the hotel know it was a special weekend and they had put flower petals

parking area and service road was poorly lit, uneven and rutted, the parking looked like an after

friendly staff, early check in not a problem

the room smelt of damp laundry and the windows couldn't be fully

no view other than the laundry rooms

the kids really loved the swimming pool and play area too- wonderful family hotel and we hope to be

the food both in the bar and main restaurant could not be faulted

hotel is really nice in rooms and general areas such as restaurant, bar and areas to sit

understandable as there had been a function the evening before and i imagine the majority of the kitchen staff

room service was speedy and delicious

quiet location and massive grounds well tended very good kitchen - dinner was exceptional

weren t able to eat in restaurant due to a charity function, so could only order room service, the charity

breakfast was delicious with a great choice of different cooked breakfasts available

wifi was not good unfortunately and the remote/tv wouldn't work properly, perhaps new batteries

asked for an early check in as we were attending a wedding nearby, not expecting them to be able to accommodate

not even room service

the room and bathroom size was massive, and the bar has awesome menu

the guys behind the bar were very friendly

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

a room service menu in the room would ve been helpful

breakfast room service & food lovely

the breakfast was the best yet- fresh and delicious ingredients that were cooked and seasoned so well

loved the cosy bar area

- no laundry service over the weekend

no laundry service over a weekend and no effort made to make the guests have a superior customer

only bedside lamp on because all lights in room stays on ud83eudd15 cleaning staff leaves dirty laundry in

access cottage room, full wet room facilities within a short walk to the main building, with parking very close

there was no info in the room (how to access wifi/room service menu/how to manage heating) some slippers with

room was above the laundry room i think could here some machine all night long room 201, i think the halls were

efficient management of laundry requirements

35 am by a member of staff banging doors and rolling laundry trolleys across the carpark outside of my bedroom

laundry collection at 530 in the morning then staff laughing and talking at 2am waking me up what a

but we did enjoy breakfast room service

is in an excellent location, it is beautifully decorated with great spa facilities and cocktail bar restaurants

gym classes were also great

loved the room, decor, level of service and the gym and classes, attention has been paid to every detail and it

took 2 hours to get room service and we have a two year old toddler & they didn’t even have a kids menu

was staying in the hotel to work so appreciated the choice of areas to work from + wifi in public areas

location is good for henley regatta. they provide a good laundry service.

location, easy to navigate too, plenty of parking

wifi was a little iffy!

room service was very efficient as we enjoy fresh milk with our tea and coffee

the bar did not benefit from the view.

wifi kept cutting out and no late night room service after a certain time, then you can t get any food or

had to go for room service and then had to pay the tray charge

attitude very poor, and mostly trainee kids

i appreciate they didnt have to give us an early check in, just somewhere to get ready for 15 mins

poor wifi cover in the annex

beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent

bar lady was amazing helping us with a video we wanted to film in the bar

i ordered room service breakfast and received overcooked eggs and tasteless avocado toast

amazing spa and outdoor pool

gym facilities are the best i've ever seen