the small store inside from which you could buy laundry etc , the cleaning staff was good

laundry room facilities were great

was able to do laundry and younger guests could play playstation upon request

location excellent room facilities great breakfast friendly helpful staff excellent gym and guest laundry

with kitchen laundry facilities two tvs breakfast restaurant beds dog friendly location for legoland and harry

breakfast was great

there was lots of games in hotel bar area

room & bathroom was very clean however the carpet had human hair on it in the bedroom

rooms were clean, beds were comfy and breakfast was nice would stay again

and quirky place with 24 hour bar and food and gym

no laundry service or clothes washing machines

room service and the location

enjoyed stay and room service good

bar food was nice and service was quick (again this is appreciated with small kids)

the kids were happy, and the overall atmosphere of the hotel was warm and accommodating

they gave us a menu for the other restaurant so the kids could have a pizza while we were having our meal

had free wifi

free kids meals

is just as it is on the website every think was fantastic the kids love it definitely will go back

the gym is well-equipped with a variety of cardio machines and weights, perfect for keeping up with

only bedside lamp on because all lights in room stays on ud83eudd15 cleaning staff leaves dirty laundry in

- no laundry service over the weekend

no laundry service over a weekend and no effort made to make the guests have a superior customer

lastly the gym is ok, very small, cramped, dark and unwelcoming

car parking is plentiful even when very busy

have to pick one thing, i would suggest to put extra laundry bags and the laundry item lists to the room

service on arrival in restaurant bar and golf course was excellent.

- attended an event on sat night and was unfortunate to be served by grumpy a bar man throughout the evening

we were feeling lazy and indulgent so ordered room service on saturday night

breakfast was ok on the first day, but very nice on the second when we ordered room service, however i thought

the bar is nice despite being very small and breakfast was great

attitude very poor, and mostly trainee kids

and wifi and tv good

location plenty of disabled parking attentive staff clean room massive bed highly

clean, tidy, plenty of parking and beautiful grounds.

laundry cage crashing past our room at 6

noise from laundry during the night

was excellent, even use of ev charger, which was a massive help

had a room near the kitchen so could be noisy

for dinner both nights (we would have liked to have dined at the restaurant given we had 2 small kids)

room was noisy - some sort of industrial air con or laundry unit was above my supposedly deluxe room and

tile in bathroom and floor needs regrouting bottom of shower screen tardy 24hrs humming of gym fan next to our

view over river room comfort and clean v professional and friendly staff at reception excellent gym

we were really surprised there was no pool, just a little sauna and a jacuzzi outside

excellent tea and coffee on room service and in the gorgeous lounge

the wifi in the room was poor and didn't work in the bathroom

my spa treatment was the best treatment i have ever had, and ruby took great care of me

amazing spa and outdoor pool

i ordered room service breakfast and received overcooked eggs and tasteless avocado toast

spa was nice, was very quiet so we had it to ourselves pretty much which was good, wouldn t of

no bar or restaurant but plenty within walking distance. woken at 1am by laundry van.

when enquired at reception, we were told there was a problem with the laundry supplier and given 1 dessert

are only 11 parking spaces and no disabled parking bays

a refurb basically you just get the room no bar no food no breakfast no 24/7 room service

traditional feel and awesome staff. convenient parking for heathrow.

outside our room the corridors were filled with dirty laundry and leftover food from the 'cleaning' in the

out of action and it was almost impossible to work out how to get to reception; ended up in the laundry area to

weee average and when it came to asking questions about what to do in windsor and if there was a laundry somewhere

other staff were quite blunt especially other concierge and bar staff but dean was your reprieve and saviour

the room was well equipped and the bed was comfortable, room service was well presented.

location of my room 417 - view of the laundry carts!

the bar was really well decorated and the staff were very attentive

restaurant is very good as well and i did the room service this time - very tasty food and was ready fairly

the later checkout time was also helpful and allowed me to come back and shower post race without

booked this hotel, a couple of months or so in advance of our arrival i asked if we could have early check in

if there's the a little play room for little kids that would be fantastic .

have celiac disease and the staff went out of their way to support my needs at breakfast also the room service

very limited room service menu choices.

order our evening dinner as a family in the bar restaurant and have it delivered to our room as room service

we were traveling with a few kids, and there was an issue with our room that initially caused us some concern

down breakfast and coming back up, i couldn t get to my door as it had been blocked by bags of laundry

greeted with dirty laundry at hotel entrance

wifi was ok, not great sometimes and had to keep logging in again

that they allow pets as we had our dog with us and there weren't a lot of pet friendly options in windsor

excellent customer service and great facilities. extremely clean and wonderful room service

ud83eudd23 the housekeeping and laundry rooms have doors with no soft close like the hotel rooms

the private doors for laundry/house keeping are worth avoiding

the bar in the lobby was nice

the biggest downfall in todays digital era was the very poor wifi

left luggage in luggage room and took advantage of late check out after registering with hix as suggested by

superior double and everything about it was lovely and the bed was very comfortable the swimming pool and sauna

kept and love the fact you have a bees at work section, highly recommended, revived free late check out, can't

spar/gym is perfect for what you need

parking - needs a loop round as opposed to just one road

beautiful changing rooms a lovely pool steam room and sauna

room and facilities were very clean. good price for a hotel near heathrow. good wifi connection.

photos below of the property no gym or pool - that is just the local leisure centre 1

the wifi was perfect and enabled me to catch up with all the matches i missed in wimbledon so very

com should bar them from the site for such underhand and reprehensible sharp practise

com such as swimming pool, spa, gym these are not onsite but actually a mile away

and then my laundry which i left in the bathroom they all got soaked and

way of doing food orders- there's no way to just order from your room and have it brought up, no laundry anything

and then my laundry which i left in the bathroom they all got soaked and ruined

no accessories such as room slippers, shower cap or laundry bag were available

laundry needs for long stays

price and location and free parking

free wifi

access to m4 & m25, exceptionally helpful owner/operator, free/secure on-site parking, great free wifi

secure gated carpark and wifi

there is also decent wifi and secure gated parking, which you can access easily with a fob on your key

feels like home, welcomed on arrival, attitude of owners, nothing to much trouble, good parking facilities

exceptionally clean, on site parking.

private, quiet, safe, plenty of parking (free), beautiful bedroom (though not large), bathroom (quite large),

and i was attending a wedding so wanted to make sure i could get a taxi easily in addition to an early check in

cleanliness of this establishment was outstanding, quiet and no issues with parking

all good and like that we can take the dog and pet friendly

the breakfast was hot and tasty

wifi fine in communal areas but very poor in room

not get the free wifi in the room i was in

stayed for a wedding at a nearby venue, downside is they were going to charge 10/ph to check in early which

room needed updating, shower hardly worked, and old laundry/ cleaning trolley left out in corridor permanently

chose this hotel mainly as it was pet friendly and not too far for us to travel too from north london

dinner quite pricey! but portion sizes for kids excellent!!

car parking is rather distant and we might have been more annoyed

the staff were very friendly and the hotel particularly accommodating when we needed an early check in

had trolleys of laundry outside the window which ruined the view

and whilst the facilities are not huge in size they are very well done - a spa on a boat and a gym encapsulated

no gym or

lovely grounds & plenty of parking

no gym, no pool, no mirrors in barn rooms

only suggestion i have is that one kitchen staff member be retrained to speak to his team rather than yell

waiting i was informed that the machine was broken, to compensate they made fresh pancakes but my kids were

wifi reception was dreadful

also poor quality dinner menu - and no kids food- waitress very accommodating and helpful

onsite gym; spacious; breakfast; helpful staff

i told the bar staff but they were disinterested

pillow, bathroom, water pressure, cleanliness, price, wifi, staff

the restaurant when i arrived (forgot to get her name) was so warm & welcoming when i ordered my room service

free wifi in the room given to you when you book in

everything you could want was available from a small menu, bar snacks and a local

went for swimming but some kid had pooed in the pool, so told us to get out and we could not use it

parking far off from the hotel, dragging luggage especially with kids is a big issue

the whole hotel was very clean and the breakfast buffet was lovely

the cost to us , for a working stopover was great value for the quiet room , proper shower & easy parking

we surprised the kids by picking them up from school on friday and taking them without them know where to the

booked standard double room but they give me junior room was on the ground next to laundry room in the morning

room service non existent

lovely clean spa area

dinner is quite expensive if you're just travelling on business but i guess i could have had room service, fab

i had a light dinner in the bar and the food was delicious

think we may have been above the laundry which had machines going all the time

needs to implement a timetable for kids times etc no tokiet brush in bathrooms dirty laundry left in hallway

arrival a dirty piece of laundry has been left on our sink, this was dealt with quickly by staff

car park, which overlooked fields and trees, so not too bad - but it also overlooked the dirty laundry bins,

on exiting from lift, passageway was taken up with laundry boxes, and laundry room door was open - not a good

didn't like walking past laundry bags full of dirty washing that were chucked on the floor waiting for collection

dirty laundry was left out next to the staircase, making navigating the steps tricky at times

they took care of us extremely well since we had two young kids with us

room service

wifi was very hit and miss although i could use my personal hotspot on my phone so it was no issue

the laundry is piled up in the hallway

laundry looked clean but not the appliances

breakfast amazing

the beautiful bathroom, excellent breakfast, service, staff, iain s knowledge and helpfulness contributed to

gorgeous view, free parking, beautiful rooms and lovely staff.

have stayed there before, excellent value with good parking facilities and friendly staff

breakfast was superb, good quality and plenty of choice

breakfast staff couldn t do enough for us and were very friendly to the kids

no room service was available

the restaurant next door was closed, leaving us with bar menu only, no kids options

i would have liked to have seen a better selection of wines on the room service menu

welcome and surroundings felt like a princess! room service was fantastic.

friendly and helpful staff very beautiful and clean rooms with a surprise hot tub and outdoor pool was lovely

is very hard to fault any aspect of our stay or the service, both in the bar and for breakfast

kids allowed in the bar at 1030 so didn t want to get a drink, only negative

typically i think you d expect to find this type of hotel adjacent to a golf course

i think there was a hard floor above as had as noise of running kids etc early morning

the breakfast was great. the wifi was great, the gardens are beautiful as was the location.

the food was good for dinner , lunch and breakfast

very spacious lounge area, bedroom was comfortable and wifi good.

the laundry is in the same building, very simple and understanding operating by coins

no laundry services no cleaning room service

room was warm/stuffy no water or drinking glass no bag for laundry no tissues

when we checked out we asked help with our luggage and they had to use their laundry trolley

room is sizable and comfort with self-service laundry and drying which is necessary for long staying

the only thing missing was the shoe horn and laundry bag.

while staying there a group of guess we re running around with their kids for over an hour through the bar,

great hotel but poor hotel wifi connection and very bad mobile connection

that it was really hard to get food or information; for example trying to get something for the kids to eat from

great gym, fantastic breakfast. good value.

when checking in lots of dirty laundry carts in the hall

we were hoping to use the laundry service, but it wasn't available in the timeframe we needed

(i don't believe that there isn't a lift - how are food deliveries and laundry managed

good breakfast (paid extra at the hotel, bonus kids ate

kids loved that they could see planes landing and taking off from their room

the reception team is very bad and uncooperative, i give them two shirt for laundry service and they took 27

great location when traveling with kids

to get an early check in and late check out

in the shower/bath was low, it’s a £15-20 taxi ride from t5 with kids although you can use a public bus

long time to get through to room service

no laundry service

no laundry service for clothing or able to put charges on room.

the food was excellent and the hotel and the room were very comfortable plus parking was also

very friendly staff . great bar and good food

breakfast was very good

didn t purchase breakfast with my rate and ended up paying a lot for a coffee and pastry/ full breakfast price

breakfast was great. lots of choice

the hotel grounds hosts wellness walks, there is an outdoor gym, tennis courts

in the evening in the 1215 bar and restaurant was pretty chaotic

the whole place was immaculate service was second to none and the spa was another level

very speedy laundry service (within less than 8 hours), very nice gym (love the technogym treadmill) and

bathrobe on my first night there (stay was for 2 people) i was later informed this was due to a laundry issue

kids loved the pool

the bedside lights in our room didn t work and the wifi in our room wasn t great.

free cokes orange juice bath robes and slippers receptionist francesca was so helpful and lovely gym and pool

cost for some laundry was very high.

dirty laundry on the floors of the communal areas, lots of dirty cups and things just around

small suggestion for improvement would be to offer a laundry service

it's a pity because the pub is charming and the room service menu looked tempting, and the location is great

a resident i did expect to be able to get a drink after time was called in the main bar but

up & old cardboard to trip over & outside in various areas there are metal containers with dirty laundry &

when swimming in the outdoor pool there was a party on site next to the area with kids running loose and

overhead shower, the outdoor pool was relaxing within tranquil grounds all around the hotel, breakfast options

wifi was almost non existent in the room

booked a room for my family to spend the new year at the spa and so my kids could enjoy the pool

staff, breakfast was also good

charming bar with fireplaces where children and dogs welcomed

friendly staff, restaurant and bar .

the dinner/ breakfast in the restaurant was exceptionally good and very good service

bar downstairs is a series of smaller rooms each with open fire

whoever is doing the laundry is not drying the sheets completely so it smells like pee

would be great to have a guest laundry for travellers.

i have regularly used the laundry and dry cleaning services in the pasty, but when i enquired was told that

no quick laundry facilities for short stays or weekends

they were able to accommodate an early check in, and the rooms were spacious and the bed was very comfortable

i requested an early check in so we could get changed for the wedding after our drive and the staff made our

parking spaces are too limited

great room and great breakfast

location for wembley stadium parking free facilities excellent and accommodation very

complementary 1st drink at the bar (normal price = 20 )and freshly cooked english breakfast (prices vary from

the lady of the house and bar staff couldn't do more for you

i really enjoyed the kitchen, the bar and the people.

check in is at the bar and when the pub is busy that is quite difficult

free laundry facilities were a huge bonus, although expect to share the machines with many other guests,

the property also had a well stocked gym, laundry facilities and decent restaurant on site

more laundry facilities would be helpful.

there are laundry facilities, free with token, and laundry soap is usually provided, but they were out when i

super convenient to do laundry before the next flight

no hair dryer. no laundry bag.

proximity to airport, comfortable room, adequate gym, great breakfast

would have appreciated a courtesy early check in

kids shared the sofa bed which was fine but wouldn't work if they were bigger

checked in at 10pm and whilst we appreciated the restaurant was closed, there was no room service, which for a

no laundry service breakfast was delicious but could have been hotter heaters for smoking area

hotel does not have laundry machines(washer and dryer)

for over night layover, especially with kids

had a cheap upgrade to an executive room and early check in comfortable room nice bed have been many times and

bar staff/waiters were outstanding nothing is too much trouble, extremely attentive, polite, quick

there was dirty laundry and bedding left outside the door of our room upon checking in, which still remained

large comfortable clean quiet room and restroom/water closet with large soaking tub & even a laundry line

the ev chargers didn't work

my room was spacious with a large, comfortable bed and free wifi

advantageously, the hotel also possesses a good gym and swimming pool, which is always nice

it says on the welcome letter room service till 2am when in fact it s 11pm

spa not worth the visit, pool and sauna only.

prices of food and beverages in the bar are expensive.

only thing was the price of the food in the restuarant and room service was high - good food but still

our taxi was only £22 versus the shuttle bus that would have been £7/per person (including kids)

good location and free car parking

were upgraded to a nice large room with great bathroom a little noisy from the bar below , which we were told

was playing a golf tournament locally and female travelled alone, i felt safe and very welcome, manager and

there was also no wifi in the rooms, so i couldn't do any work upstairs

the room service menus being enclosed in a folder which has the history of the building (grade ii) on