sure if there is room service, but would be nice if one doesn't want to leave the room for a day

wifi was not working.

on site car parking

staff, room and breakfast and convenience of parking all first class

excellent parking, and the manager is so welcoming!

has free onsite parking

free wifi and signal is strong

free parking, wifi and nice touch with tea, coffee and biscuits in the room (really nice touch)

where friendly bed where comfortable shower was powerful there was parking good value for money will definitely

location for getting to wembley to see harry styles with free parking which is a bonus in london

free parking, wifi and nice touch with tea, coffee and biscuits in the room (really nice touch)

kids loved

it is a 5 minute walk away and has wonderful food, bar and rooms

kids loved

i had booked the extra night as he popped out, came in to the same staff member and paid for a late check out

the hotel needs to offer room service or even cold snacks out of hours

very near to wembley part metro station, only 2 minutes walk, plenty of shops for quick bite, laundry, dry

and laundry service is a bit more expensive than out of the hotel but that's usually to be expected

but they have laundry service

we have a suite with a king bed and double sofa bed and kitchenette - immaculately clean, spacious and comfortable

good wifi, close to subway, good breakfast, fast check-out

our room apposite laundry room, bit noisy.

no pen,laundry bag, any toiletries

great location beside wembley for peace of mind with the kids after the concert than trying to get on the

gym and pool facilities were good

room service was very prompt

they didn't have laundry

good place to stay nice size double bed with ac and free wifi hot drinks to make very clean and staff are so

wifi was a little temperamental.

no room service

the staff were very friendly and helpful and the bar was comfortable and the food was good

it was quite funny, but if i were there on business, or had kids with me and therefore an early start, i wouldn

love the bar area here.

breakfast is what you would expect for a continental breakfast

continental breakfast was included with booking which i didn’t realise and was very good

free wifi (ramada wifi)

staff were friendly and helpful, wifi was great and so was the location

my husband and two kids were in the same room and had a bed

wifi extreemly slow unable to stream, no regular tv channels only thing i could find was someones

very comfortable room with shower tv wifi coffee making facilities

rooms are not soundproof and there is no room service though it's advertised

efficient management of laundry requirements

laundry collection at 530 in the morning then staff laughing and talking at 2am waking me up what a

35 am by a member of staff banging doors and rolling laundry trolleys across the carpark outside of my bedroom

room was above the laundry room i think could here some machine all night long room 201, i think the halls were

pet friendly

unbelievable bar restaurant area

and welcoming, i'd called a couple of hours prior to arrival and she was able to accommodate early check in

location was great, staff friendly and welcoming & the restaurant/ bar area is an absolute

area can be a bit sketchy at night especially with there being a bar in the hotel, but not something that would

the restaurant and outside bar seemed busy each evening but the noise didn't bother us up on the top floor

the people who deliver the laundry (outside my door at 4:20am) we re making such a noise conversing and

the receptionist did suggest they may have come in through the window as they are backed up to laundry mat but

maybe the loud laundry vehicle under my room at 4

ev charging works

our room was a little dated but we did ask for early check in so may be we got an old room

same breakfast everyday laundry services expensive

, 2-3 pounds one way by tube using contactless), unstable but satisfactory wifi and

josh was reception deal with me a single dad and my kids

breakfast was ok, but not a lot of options, and the stuff, is helping in the buffet

business lounge service was really helpful to get some separation from sleeping kids and myself while i need

great, quiet location with a nice view. room was clean and the wifi was working very well.

breakfast was better than expected, otherwise pretty standard

comfortable bed, daily cleaning in the room, wifi ok.

staff fantastic, hotels clean only good location .kids loved waffle machine breaks hot .

lovely clean rooms, excellent staff good stocked bar and breakfast was great.

no wi-fi, no restaurant, no laundry, no room service , no kitchen

room was located in the basement near the laundry room so when we checked in (4pm ish) and we were shown to our

including 24hr room service should you desire noddles after the gig

noisey extractor from kitchen not too far from window

bed very comfortable spacious room nice touch was telly in bathroom with the spa bath.

high laundry price.

love parking and ev charging facilities

staff are really friendly and make a fuss of the kids

lovely staff, clean and stylish room, big bed, good room service, good room cleaning

lovely bar area

i think it slipped through from the laundry company and just got missed when making the bed up and probably

great breakfast included comfortable rooms, clean, quiet , good coffee, even a dry cleaner/laundry across the

there is a large bar area with ample seating

room service brilliant

restaurants and bar downstairs were great and pet friendly, i was also able to have breakfast with them

would leave dirty laundry, cleaning chemicals and rubbish out in the hallway

feel the corridors could have been a little tidier, for example they seemed to be laundry lying around all of

to a small apartment, loaded with the latest tech, multiple tv's and even a washing machine for laundry

no laundry service available. no breakfast option.

air conditioned, great location. shops and bar nearby

a laundry room is available, but that feels like it s creating extra effort for the traveller

no hot water in the shower - breakfast not very assorted - no laundry service

quirky touches laundry room with iron. 10 early check in suited our needs :)

no laundry

breakfast good location brilliant

of laundry self service units(pay and use) like the ones in singapore, lack of variety in the

the only difficulty i had was that there is no early check in option and i arrived at the hotel 6 hours early

i was checking out, there was a bar charge on my room even though it wasn't mine

great location, lovely staff nice modern clean rooms and breakfast fab

wifi almost never works very bad signal

the room service was nice and quick and the whole check in and out was smooth

room temp is low. wifi in morning slow

the wifi in the room was not stable enough for a zoom meeting

when i booked it said there was a bar but it was clised

if i could improve anything it would be that the bar remains open later (although not too much of a problem as

of staff was very polite and helpful trying to find us a room that wasn't either overlooking the laundry bins

mins many others were waiting also and complained too view from window was of recycling bins and laundry over

room service menu was limited shame the kitchen could not do something different for our stay

in the grosvenor suite which was huge and so comfortable - we arrived late evening so had a bar meal which was

location was exceptional. liked the gym and pond and the area very unique.

i had to pay for everything extra, breakfast, use of the gym, etc

charged 20 for early check in when our room was ready and given it had taken me several hours to get there

wifi worked great

wifi doesn t work that well on the top floor of the building compared to the middle and ground

had been travelling from very early that morning and wanted to check in early to prepare for our event that

bathroom dirty, ground floor bedroom window didn't shut properly and was right by the outdoor laundry, no privacy

bathroom, clean towels kettle, fridge in room with everything you need for a decent continental breakfast slept

amazing except for the wifi

clean, comfortable bed and pillows, they clean the room everyday and replace water and food for breakfast, all

was only toast, with jam or butter available for breakfast or cereal would have been even better if there was

laundry fee is high

stayed for ed sheeran concert beautiful hotel nice bar area and lovely friendly staff

should give out clear instructions on how to access hotel wifi

safety concern for kids

comfortable beds, spacious and clean rooms, gym had brand new equipment , very close to tube

the lack of self-service laundry facility

had hoped that the bathroom would have heated equipment to dry laundry or towels

laundry would be a nice option and perhaps rotating the breakfast options

was the same no on-site laundry front desk could have a list of restaurants available in the

the wifi was spotty and the beds were very basic (not much padding)

they do laundry but it came back damp and smelling of cigarettes

untidy interior with laundry bags and too much clutter that should

wifi that worked, and wasn't just a hotspot

good shower, decent bed, wifi & tv

our pet was very comfortable and the staff provided with everything we needed to make it so

there was dirty laundry in the corridor as you had to walk to your room

they will charge you fortune for laundry

checked in quite late, around 2am, and instead of check out at 11, we were let to have late check out, at 2pm,

perfectly located with excellent access to the tube, the room was very spacious, and an excellent breakfast with

loved the welcome three wishes for kids

, snacks and drinks in room, nice coffee and tea (nespresso), a bar in main building, room service etc

facilities like a bar or room service it s a jewish hotel and it should state this at time of booking as they

plenty of free parking.

kitchen to offer even sandwiches

have stayed many places over the globe and in london, easy to get to, easy to use as base, great parking, very

great wifi, nice breakfast

prices in bar slightly high

wifi was not secure

seating in bar could be more interesting and comfortable

was no restaurant or room service

location very close a supermarket, fastfoods, laundry, and rail line

the bar, we couldn t drink their, beer terrible, corridor, bags of laundry in the corridor, from when we got

along the corridor few meters away from our bedroom door the hotels laundry/storage room was always wide open

a four star hotel we expected their to be a laundry service and room service

the hotel forecourt was blocked upon my departure by a skip and a laundry truck unloading and loading linen,

provide more services like laundry cleaning, slippers and higher quality toiletries in the room, more channels

no laundry facilities or laundromat close by

laundry facilities on site were also helpful

laundry facilities were expensive

no laundry or local laundromat. no hooks to hang things on , no bowls for microwave.

in a back room close to an exit the doors keep banging all night and wasn't able to sleep, the laundry was right

rooms were clean and bonus parking is free

great convenient location to access local bars/restaurants very good location to get to heathrow parking/airport

very limited so needed to park on narrow side road, wifi was poor and no desk in room to work (3 single beds)

the location made me fear for my kids safety

and leaving crates of dirty laundry in the corridor

room service

we had access to the leisure pool with jacuzzi and spa for no extra costs

exorbitant room service charge

stay nice room clean hotel lesiure side of hotel is great decent sized pool and the gym has good equipment

walls were paper thin and could here everything slamming doors, shouting neighbours, kids crying

great value for money. free parking, staff were excellent. 5 minute walk to tube

it has plenty of parking, is in a lovely location by the river, the staff were friendly and helpful and it was

clean, parking outside the front which is great

people round the area with kids were walking around at 2

friendly and helpful staff, appreciated an early check in, complementary drink

friendly helpful staff, comfortable room complementary drink at the bar and free parking

the english breakfast was very very good

very reasonably priced food and bar a lovely stay

parking is a bit tricky, but they can't do much about that - and when we couldn't get a space on

big, large comfortable bed with seating area and coffee table with coffee/tea kettle facilities wifi was free

the bar area is pretty decent too, with good deals, and it closes at midnight

only negative point is the parking

staff and the hotel was very good, room service was efficient and it was prime location for all events and

great room, clean and very friendly staff, great parking and easy to get around.

you also hear the laundry stores and delivery s on the office block side with the staff parking area

there is no laundry service available

early check in was not a problem. beds are really comfortable.

room service was average sandwiches we ordered by room service were incorrect and off poor

great hotel bar and friendly staff

also a gym and laundry facilities if needed

together with included gym and cheap laundry facilities, and breakfast buffet, the adagio brentford ticked

laundry facilities and gym were both available, but both very small, and away in a corner of the

spacious apartment, in-house free laundry facility and scenic surroundings.

and laundry facilities were easy to use

beddings are very clean, only laundry service is working properly

7am loading in dollies of supplies was loud and disruptive, as well as laundry carts loading in the evening

the view from the room looked out to the laundry

you had to pay for wifi

a very minor gripe, but having to queue to be seated for breakfast with two hungry kids on tow seemed a trifle

and great with the kids room was modern and had everything that was needed for a comfortable stay

clean room, comfy bed, friendly staff,delicious breakfast, bus stops nearby.

check in staff were brilliantly helpful and not only facilitated an early check in, but also upgraded my room

food was great. friendly, modern stylish. great service and amazing spa facilities

lovely pool and gym