breakfast is simple but standard - coffee, waffles, scrambled eggs and sausage, bagels, yogurts

beds great, gym good and views good

the gym is fair suitable if you mainly use a treadmill

great breakfast. excellent beds and clean room

nice location to airport nice breakfast environment nice and clean

hotel didn t have micro oven first of all, to use wifi, we have to literally come down to the lobby from

breakfast - apple juice was a good

i didn't like the breakfast. it was the same every day and not worth the price.

i mis that they didn't have continental breakfast ud83dude15

breakfast could be better!

sent in laundry but the office didn't turn it back after two business days

were quite modern and the gym had a good selection of machines and equipment for a hotel

ordered room service from sugar factory and the food was only so-so

breakfast was delicious and location removed the stress of catching my flight on time.

granted early check in with no problem

breakfast, guest laundry facility, clean rooms, friendly and courteous staff.

laundry and distance to jfk

location great. very clean. self-service laundry fabulous.

friendly staffs. breakfast is good. laundry available is important

the shuttle could leave earlier as many people had to get taxis or ubers before 6 am

the laundry

hotel hot tub or sauna wasnt working for the mens gym

hallways, gym equipment, elevator and rooms (especially the shower/bathroom) needs a complete upgrade

cheap hotel fare. on time shuttle bus.

worst wifi i have ever experienced

practical hotel with laundry room in the basement and kitchenette in each room

there is a fitness area and even a laundry room which is great

that it had a customer usable laundry on site

the location, late check out, airport shuttle, laundry facilities, & the breakfast!!!

decent free breakfast buffet

no laundry .

the laundry has to be done at the radison hotel next door

no room service 24 hours price is high

nice bar and restaurant

many thanks to reception, as they was so nice and did find us room to stay overnight with late check out

no microwave available or laundry service which is what i looked for when booking

there was no laundry on site which was very inconvenient

a laundry service would also be a plus for the guests, as well as vending machines for each floor

no laundry

were super friendly on arrival, rooms were really comfortable and breakfast facilities just what we needed

i used fitness center every morning and was able to do my laundry before leaving

i like the gym laundry area and the staff.

desk didn't have quarters for the laundry room, had to walk to the gaa station

gym, laundry, staff

hotel had everything you need, comfortable bed, the room was very clean, it has a gym, laundry room, you can

laundry

wifi was poor.

vent, ac and plumbing was noisy but after complaints it was fixed same day the wifi does not support whatsapp

no ice for cold drinks, the wifi wouldn't work.

very poor wifi

felt like a jail cell, colour scheme left the room quite dark, location opposite laundry and reception meant

parking limited

that said, wifi and air conditioning of the room was good

street parking seemed dangerous and dark with no lights at night

the wifi was slow

nice bed. good wifi

free wifi and comfortable bed-

there were no laundry facilities.

clean room and bathroo, late check out, possibility to adjust the temperature

accommodations were made for early check in. we traveled a red eye flight and were exhausted.

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

laundry area, needs addition washer & dryer as well as a small folding area

the complimentary breakfast was delicious

no room service or restaurant on property! especially no room service, i really wanted that.

clean and the breakfast was great

they have a 24hr laundry room

like the gym- clean and sufficient equipment to get a good body workout

this hotel was beautiful. the kids were very comfortable in the beds.

to notifying the front desk for room service

there is no room service unless you request a day before the actual service

no wifi , no frige, no coffee the hotel smell pot all the time

wifi did not work properly

smoking, parking, accommodation

the smoking room -too strong smell...

convenience of location and i like that they have smoking rooms available as most hotels don't nowadays

no coin laundry..

no laundry facilities

the area being one of the most notorious there is no availability of simple things like in-house laundry, no

no laundry room at hotel! the only thing that was missing!

check in and breakfast were kindly provided

had provided more amenities such as ice machines and bottle filler water fountains and maybe a laundry room

sadly they don't have laundry service

had a queen suite which should have had a fully equiped kitchen

empty food but kitchen staff said no more

workout room we wanted to use was never opened, we were hassled about bringing coffee out of kitchen room to

laundry facilities were out of order. had to take an uber to a local place to wash.

attitude,lack of assistance with laundry,wallpaper peeling off the wall,and finally the our room was in the

restaurant - food , laundry (not available) , house keeping

started first thing in the morning in the walls, there was no stop to it as it had to do with the laundry and

for everyone question yes they have breakfast, yes they have a laundry room, yes they have a shuttle and iron

rooftop bar was very nice but the outside couch i sat on was very dirty including long strands of dark hair

there is amenities in a hotel like this one like a pool and gym the hotel is always going to charge extra

room is clean and new, pretty spacious for a ny hotel. gym small but useful and free breakfast

stayed here because they have a 24 hour shuttle to la guardia airport

re not told we had to ask for daily room service so received none bar and restaurant on top floor had a minimum

flight was canceled and the shuttle picked us up and took us to the hotel

the shuttle that took us to airport!!!

the location was amazing! the shuttle bus from/to lga was very helpful too.

and the worker there are negative people and they were bothering me and my kids

the shuttle driver was great and the room was clean and bed was comfy

hotel is beautiful and clean. loved the breakfast and the gym as well as they had laundry

i spent 4 days early dec 2016 with my family of 4 kids and husband

came in late, after midnight

the breakfast bar was out juices and other items

staff was very friendly and helpful i came with my two little kids and they help a lot all the time and the

noisy air-co. photos of a swimming pool which is not actually open, and so is misleading.

pool and spa very nice

the shuttle wasn t available so the hotel paid for our taxi to the airport which was awesome

the hotel offers shuttle service to and from laguardia (less than 10 minutes ride)

i liked the pool and the gym and things of that nature.

good breakfast.

gym was very small and uncomfortable

breakfast was just okay

wifi was poor

the breakfast room is large with a tv and the assortment of breakfast food is amazing

they gave me early check in at no cost and we're very attentive to answer any questions

to say except to wish for a self service washing machine because we struggle to look for the laundrymat

limited connectivity for wifi. no breakfast

free wifi spotty and quite slow, sometimes unable to connect to internet even after wifi

early check in

wifi didnt work properky,.no ice,no tub was over pri ed

about the wi-fi they usually give me the pass word when i pay but no wifi was giving to me to sign in into it

was in poor condition room was not clean up or change sheets next day after requesting front desk room service

the very first-morning room service came and we advise we don't need anyone

hotel has wifi and free, but limited parking

i stayed in had a busted door knob to bathroom, but the room service cleaning staff was excellent, diligent and

no food or bar at this hotel

bar was closed and the breakfast was bite sized frozen then microwaved food

didn't have breakfast.

no restaurant or bar open at this time

our 2 kids slept on the sofa bed, comfy enough

we also appreciated having access to the laundry facilities and the gym

our room was across a linen closet or laundry room and the hallway smelled strange

guests' laundry and gym facilities made it easy to stay longer

there was a small gym and a laundry room although we didn't use them

there is also a very nice gym and a paid self laundry room

i liked the large room, liked the view, laundry facility, etc.

it has a laundry room, only 4 us to clean and dry.

bigger rooms more than expected, italian connection, polite staff, nice lobby, facilities of gym, laundry,

the change machine in the laundry room did not work

bigger room and kitchen ( what i didn t use) they have laundry

few facilities were not functioning properly, such as the atm machine on the lower floor near the laundry area

separately for laundry and the gym isn t well stocked very barebones

laundry on site

the hotel s laundry facilities were out of order when we tried to use them

i did laundry - $3 for wash, 3$ for dryer - no soap was provided so it should have been free

parking, microwave or fridge in room, laundry service, breakfast or room service, lounge area always closed,

i would have preferred daily laundry service in terms of room cleaning and a bit more work space for me as a

close to the train, the laundry, the restaurants

environment, multi-cultural and multi-ethic, very inviting area to sit and have coffee, do laundry or just hang

room was on the 8th floor right next to the laundry, and the mashines in there were very loud and ran 24/7

king bed room was quite large for rate that i paid, guest service laundry for washing machine was free, element

the pool was down for renovations, the laundry facility did not work

laundry just only one machine and dryer

laundry services washer and driver was not working either

/pool and workout and sauna/small touches appreciated/ great gift store/laundry available/had forced layover

breakfast was very nice every day shuttle was very nice to the airport

breakfast was great. waleed the breakfast cook was great.

everything. parking, food, staff, room, location

was slightly disappointed with the tardiness of the shuttle

breakfast and wifi included

laundry next to the hotel on the second floor

and laundry facilities were at the hotel next door

a laundry facility in the building so that you don't have to go next door, especially since we are

no laundry machine

we were very grateful since we did have two kids under 6 traveling with us

no pool or laundry facilities

convenience to lga. 24 hour shuttle. friendliness of staff. cleanliness and comfort of room.

free shuttle to lga. clean and comfortable room. nice gym.

free shuttle to lga and nice gym.

not leave me on hold, 24 hour shuttle (didn t have to wait at all), less than five minute trip, bar and grill

i appreciated the quality of the furnishings and convenience of the bar and grill

decor is fun and pool table and games were a hit with kids

fun to have a bar and pool table to relax at and the food was good too

across laguardia airport, free shuttle that leaves every half hour, big & clean room, decent wifi, in-house

bar & restaurant on lower level which was very

it was close to a laundrymatt which is amazing to wash close toward my next trip

no laundry on premises

there s free wifi and free breakfast

wifi does not work in the room, could not figure out how to open the window as the air in the room

wifi was not stable lost to much time to try and the staff couldn t help

expensive it is, to use the laundry room you had to pay for it with only a card you get by putting cash into a

aournd the building and found a door in the back and later told that is supposed to be used by laundry people,

not near 7th train and needs a free shuttle

found pet food on floor and no one did anything about it

at the roof top was great, room was clean and spacious for a family of 4(2 kids under 18) and was a walking

our room close to the laundry room, loud tv sounds all

staff is very pleasant. laundry room is very nice.

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

the staff is not always at the front because they are also doing laundry

never wanted to give towels, they had no laundry soap the whole 5 days no drinks in vending machine when asked

in a sketchy area attached to a laundry mat wasn t sure if i was in the right place

(sadly no youtube) there s also a laundry next door and 7 eleven around the corner, and private parking

but there is a laundry mat next door so parking can be challenging

there is parking, 24 hour laundry next door, and a good chinese restaurant on site

they have a very clean laundry facility right out the front door

friendly staff, rooms were clean, good breakfast

clean, comfortable, quiet, good breakfast.

loved the spa tub

parking

excellent location the restaurant was amazing!!!!! breakfast and coffee in the am was excellent

lift and parking area doors had seen better days no laundry facilities

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

no inhouse laundry facility.

my kids had to get an airbnb

the rooms are small. so with kids withus it was little difficult to move around.

laundry facilities, but i can manage around that issue

i laundry facilities

the staff is really accommodating and i love the fact that it has a gym.

the breakfast and the gym

the complimentary shuttle to the subway station is definitely a plus in this hotel.

very spacious room and everything required for a 1 week stay, including free laundry facilities shuttle service

free laundry room

upgrade, bathroom with shampoo, conditioner, and body wash, laundry and exercise room, very friendly and helpful

excellent facilities-work station with computers, laundry, gym, lounge area

laundry service was limited as hotel was using it when we wanted to use it and shuttle service

we searched the room, bathroom, and laundry area, but we could not find it

lack of laundry service

in rooms; not enough dressers; more hooks needed in bathroom for towels; and there is no laundry

also we wanted to do laundry but there was no laundry services for guests

the pool had a nice view and over all everything was clean, comfortable and new

also recommend to go to marthas cleaners which is like two blocks away if you need to get your laundry done

the kitchen in the room has nice kettle to make pour coffee

it s a beautiful new hotel with nicely decorated rooms with kitchenette

the rooftop bar was lovely with amazing views across to manhattan

the room, the little kitchen and coffee

called and asked for towels, we were given 2 and told to go down to the laundry closet for more

are used and not furbished, bathroom mirror broken, hairdryer outlet not functioning big black laundry bags left

there were bags of trash and dirty laundry in the hallway next to our room

no laundry facilities

basement floor room, laundry on the way to the room