accessibility from parking garage

they have a bar downstairs so i was able to order a little pizza instead of going out to eat

breakfast cause a tummy ache

we enjoyed our room and our view we could walk to the local restaurant for breakfast or have a meal or drink

very nice hotel and pet friendly

the pool time had to be scheduled i didn t like that.

the hotel was clean, spacious and breakfast options were okay.

pool and weight rooms were clean and welcoming

issue with the room but the hotel staff took care of it really quick so the service was great the pool was great

loved the breakfast, gym and the room's kitchen area.

property was very clean and i liked the free parking

pool closed but did let us go next door and swim

to many people in the pool area

great staff....clean and quiet rooms and great breakfast

the breakfast was exactly the same every morning

i loved that they have onsite laundry though they need more than one machine

breakfast was a little crowded but we managed to get a few items.

if you were paying at the bar for alcohol, they seemed to service you better

everyone was very nice and helpful! we enjoyed our stay and the kids loved the pool

everyone was very nice and helpful! we enjoyed our stay and the kids loved the pool

hated i was across from laundry room

the bagels at breakfast were rock hard. everything else was good.

love the pool area

the breakfast and motel nice clean and i enjoy the pool to

first thing we liked was the ease of our check in and the parking near our room

customer laundry room

room color scheme, pool area just right for little kids and breakfast was amazing

location and safe parking.

staff, excellent housekeeping, facilities, fitness room, pool and a superb breakfast coordinator who sets up

the staff was friendly nice continental breakfast quiet just overall comfortable

thing i didn t like the pool area didnt have a hot tub i wanted to feel the jets and bubbles

no hot tub at the pool.

thankfully the pool had just re-opened so the kids could swim

loved the property just disappointed because i asked about the pool but when we arrived it was not functioning

the pool is dingy. needs a good scrubbing and a new set of filters.

it was also pet-friendly which was important to my family as this was the 1st trip that we had taken our dog

room had missing vanity drawer and kitchen cabinet drawer

i also selected this brand because it was pet friendly

front desk staff was quite helpful in accommodating our special request regarding packing to-go breakfast food

guess courtyard that offered two bedrooms that were together join but had the living quarters and kitchen is

location was convenient to the train station, laundry and freeway

all the workers in the laundry room were on their cell phones and playing music

second floor laundry and ice machine out of order

breakfast could be later in the morning like 10;30 but it looked good.

room view, but we were at the end of the hall facing the parking lot

have any towels in it when called night front desk states that there is no one right now at the laundry to get

hotel laundry dryer was not working

the pool was a little small for how big the hotel was

pool towels, had to call twice before staff brought towels

comfortable and staff was excellent one of the better breakfast on road i have had quality restaurant right next

behind the reception desk was laundry room having door towards reception desk

the laundry facilities were just behind the front desk dirty towels in the machines, guests don

and hit the road home told the kids to put everything we took in the room i m the laundry

laundry, people

i also was able to do laundry before leaving, that was great

housekeeping came to pick up laundry but never brought any

towel in the bedroom i asked for additional towels and was asked to walk to the laundry room to see if any were

yhe room was fully clean and the wifi wasn't working.

also the toilet was really slow and the wifi didn't even work

took non-smoking room, but could smell smoke in the room

nothing they were remodeling so the pool and the laundry room was not available but

there was a big rock in the parking lot and i twisted my ankle on it

the hotel offers free parking and breakfast which is impossible to find in downtown chicago

the pool area was too small and no hot tub.

room was nice and clean,and the linens was clean. breakfast was good.

it was very clean and the breakfast was good .

the pool and exercise room were and added treat for me to spend time with my granddaughter

free parking, breakfast, night desk staff member was friendly, the room was priced well.

pool

parking

room smell weird like old furniture or dirty laundry

breakfast

carpet, bad neighborhood, people hanging out in the parking lot, foyer by elevator and elevator itself were

the eggs and sausage could have been a bit warmer. otherwise, breakfast was fine.

location, clean and updated room and breakfast.no

were traveling with a pet and they were very accommodating and helpful

clean rooms with a full kitchen and delicious breakfast in the morning

liked that it was a full sized fridge and kitchen area

clean, quiet, nice staff, pet friendly and good breakfasts.

perfect for our family and pet to stay

laundry was a pain

no hot breakfast due to covid

couldn't use the pool due to covid-19

very friendly, clean and comfortable. great breakfast.

clean hotel, great pool and breakfast.

i could not get ice, ice maker was not working because of the remodeling and could not use laundry because of

we did not have the breakfast. love all of the restaurants around the area!

clean, newer hotel in the neighborhood. price was reasonable and a good breakfast was included.

wifi was not stay connected

and the breakfast is still available

staff, beds, wifi, laundry facilities

the parking was flooded due to a severe rainstorm

can see daylight throw the bottom of to door sound proofing sucks not pet friendly not a lot of space for

no refegirator, poor wifi.

only thing i didn't care for was that the wifi wasn't free, but still not expensive

the floor was not made of carpet, wood or vinyl, but of molded plastic

the the room and the swimming pool was nice the staff was awesome ud83eudd29

carpet was sticky, yuck

was a bit hard to find, once i arrived i was surprised that i received a suite (with full kitchen, utensils,

beds were great! pool was nice! breakfast was very nice. staff was helpful and really nice.

wifi wasn t easily accessible so my phone was lagging a little disappointed

the staff was not friendly my van was hit in the parking lot during the night

pool closed

we had no issues. but additional parking in the front of the building would be an added benefit.

spacious room & bathroom. nice breakfast.

pool, gym, laundry, & business center on site

nice and respectful staff, great prices on laundry and vending machines

i like the staff they re so helpful and friendly i like the business centre and the laundry

rooms, great breakfast, great help when ever needed

wifi wasn t the best, and the beds weren t the most comfortable

overnight while visiting family nearby and it was exactly what we needed clean rooms, easy parking, and close

ants on floor, water not hot, parking is goofy

pool was closed

the was a young lady working in the kitchen area who said her name was child of the most-high; her personality

kids running up and down the hallway

small thing is i got a complaint about my kids being loud disturbing others so when i asked front office to put

a little stale, grass not cut in area of parking lot, sink severely cracked, no plastic bag in room for dirty

we only had someone take trash and laundry and replace towels 1 out of 3 days

was alright, breakfast was good, the woman incharge of this area seemed dedicated to ensuring everything was

kids loved the pancakes

kids loved the pancakes

wifi only functioned with android devices

laundry right outside my door was a little noisy but thats room specific. beyond that was fine

quiet. accessible to highway, early check in. cleanliness. tvs windows

parking can be hectic if the ramada venue is being used there guest take over

location to casinos!

wifi at all

the laundry room is clean

walked up to the desk again and she walked to the laundry room and got them

no coffee pot, no do not disturb sign, no dirty laundry bag, no ironing board - coffeemaker & doorknob sign

they also use heavy laundry detergent because they have pets whatever they used on there bed sheets i itch the

breakfast could have been earlier. needed to get on the road early

we had to pay for our breakfast so it wasn t complimentary.

people smoking pot in parking lot

great rooms..... breakfast and staff

parking lot is newly paved, and the lights were bright and well-placed

wifi was garbage.. avoid room 304 horrible connection

the parking was convenient

fresh excellent breakfast offerings with plenty of coffee

very clean and friendly staff great breakfast as well

breakfast was good

liked the amenities: gym, free parking, streaming access and complimentary breakfast

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

vagrants sleeping on the laundry room floor

my only disappointment was that the washer in laundry area was out of order

wifi connection was horrible

continental breakfast

good breakfast in morning

the breakfast wasn t what i expected it had nothing that i like to eat

lovely staff, able to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast

very clean , staff is magnificent,(breakfast)

to me and they were able to print it. great breakfast nice waffle machine

breakfast was suppose to be included according to making the reservation. none!

breakfast close to early

eggs to the menu and let the customers be able to take their food back to their room and eat breakfast people

everything was great i just wish the breakfast was back.

when we were trying to sleep people were hanging in the parking lot loud

smelled like weed, people sleeping in the lobby, people coming and out with loads of laundry, breakfast was

onsite laundry & close to restaurants

laundry strewn down the corridor

i'm certain people smoked there before or they do the laundry together

no laundry room

have sensitive skin amd am allergic to some laundry detergents

room and casino

the casino was fun

the hotel is attached to the casino boat

hotel casino , bar agreable, grand parking gratuit.

employee hid in laundry room yelling and cussimg on their cell

there was no money for the laundry facility, even though i specifically asked for there to be $5 in quarters

friendly reception staff large room toiletries provided clean breakfast included

breakfast was a little to early for me

cleanliness, quiet, friendly staff, and the offering of breakfast

businesses in the area, laundry room, microwave, & refrigerator.

i liked that there s a little work out room and a laundry room

was nothing for me not to like, just disappointed that i did not ask if there was a laundry room

hotel had no control over kids and adults tossing trash

the pool wasnt open (probably due to covid 19) and their elevator was out of service.

the kids above us very noise our window was unlock not safe at all glad we check curtains torn

kids loved it

clean and a very nice studio room. has a nice living room setup and kitchen for lengthy stays.

didn't like the breakfast wish it was more of a variety and also more handicap parking.

you have little kids, you should probably avoid this place

the property was quiet and noise free but the pool was out of commission.

was out of order, no breakfast, pool was out of order, elevator out of order

renovation everything is a mess the elevator doesn t work neither does the pool and outside on the back where

wide open lot with plenty of parking

products were low for the breakfast didn t have enough towels soap exc limited two but only one toilet paper

the laundry room was out of order

the laundry room was out of order

laundry room has a large top-load washer, which was able to wash 3 days worth of clothes in one

kids running around knocking every door etc

didn’t know it was pet friendly and my kids like to play with their toys on the floor but i couldn’t allow

room that was right beside the laundry room for the place

fact that their was construction in progress made the parking and entrance less than desirable

last nights no parking available as people staying at hotel were outside having a party and playing bags

is very well located to the place i was heading to, the breakfast is also very good, the swimming pool and the

clean, accommodating and friendly. the breakfast is great too

when i went to the front desk and asked for one, they told me they were in the laundry

breakfast was included and the pool area is all new

the breakfast and pool.

the staff was very polite. the room was very comfortable. and rge breakfast was excellent

the pool was cloudy/ dingy looking and i could only get in from staff letting us in.

we were also able to use laundry facilities which was very convenient and inexpensive, over all a very pleasant

peaceful, clean great wifi

and the wifi didn't work as

parking 5 feet from the door. i could keep an eye on my truck outside.

easy access to the room,parking right in front

i couldn t access the laundry room

couldn't use the pool.... laundry was too expensive to both wash and dry.....

the beds pool hot tub

rooms clean hallways great location near stores restaurants private road loved jacuzzi liked breakfast

the free breakfast was a wonderful surprise because i didn t realize that it was offered when i booked the

we love the laundry facility

the hotel is clean, and continental breakfast is offered, laundry facilties, and whatever you need to make your

operated laundry is over priced

some of the staff were excellent , laundry room was decent..

price was great. place was clean. laundry room available.

still offered to let me wash my clothes in the hotel machines after they got done with the house laundry

ease of close parking

parking by the door was really nice

not enough seating for breakfast. also, fresh fruit would have been nice!

cold food and not very fresh at breakfast and more of a choice of foods to chose from.

breakfast was a great selection

the breakfast was just what i needed, fresh milk fresh fruit ud83dude0b hot sausage and eggs, the best

pool was closed (wasn t aware), tv got no channels, shoddy work in renovations, outside of

i liked that it has a pool opened outside and that it was really good hotel

breakfast was slow and shortages

we wanted to do laundry machine was broke

in room tv and wifi were not very good.ex

pool was not open

room we were parked right next to the door there was no need for us to smoke in the room and the wifi didn t

they have pool and breakfast area, but it's not open yet which i think is understandable because of viruses

free parking, wifi, and laundry machine usage

location was great, free laundry services

hotel was under construction no laundry available and did not offer any kind of points or discount

construction material in parking lot

parking lot was small due to the renovations taking place so other than that this was a very nice

i appreciated that they had laundry services

couldn t get the wifi to work

kids loved indoor pool

breakfast was excellent,the staff was excellent,the room was excellent,the location was

the fitness room fountain should have cold water, not lukewarm

no issues other than maybe having change for laundry room

i didn't use the wifi so i can't say how well it worked, but i do know most channels on the tv showed blurry

room service ate my food while i was out

lot of prostitution in and around the building as security had to breakup a group outside in the parking lot

parking was free, mc donalds, wendy's, burger king very close, and it was about 25min drive from

baseboards needed paint, had to shoulder charge my door open as it was stuck, half of vending and laundry was

no wifi had to pay for it never had enough towels

pet friendly. quiet location

for wifi

there was pet fur all over me, all over my belongings

cheap with linen laundry and housekeeping rude no internet does not work

the laundry was too small.

it was clean. it had a laundry facility on our floor.

slow wifi

had a nice easy breakfast

breakfast was very underwhelming

simple breakfast

breakfast offerings. the biggest problem was the shower water pressure. very limited.

fresh and updated. spacious room. decent breakfast options.

no pool, limited breakfast options, not the best area of town.

they could ve served breakfast

i forgot my freezer breakfast

lighting in the parking

the fitness center only had three machines inside of it

location of the breakfast area is awkwardly placed between the the mini casino and the main lobby

number one free laundry resources

but the fitness center we used every day the laundry area was perfect so that was really nice

with 4 kids, a pool is an oasis on a 1200 mile journey

everything from the fridge to the delicious breakfast

liked the small kitchen since i was traveling with kids

the laundry workout pool area

t like were covid related: togo breakfast, no housekeeping, or pool

9 pm it's hard to find a parking spot

car was hit in the parking lot

convenient location. room size. cleanliness. parking.

one of the elevators was broken and the laundry was out of order.

pool is really small in the couch in my room was stained carpet needed a steamer as well seen

the parking area was kind of small for a hotel, but just large enough to have plenty of space between

pool's only issue was not 100% cleaned

toilet paper in room bed had hair in it no trash bags in trash cans kids were complaining tht at one another

was still under what looked like renovation- no working ice machine on 2nd floor laundry out of order would have

couple annoying things that were going on was the pool was in

checked out around 9 am and didn t see any breakfast but i did enjoy my cup of coffee on my way out the door

when i awoke to get breakfast i was told breakfast ended at 9am.

parking was free

the lobby area was very clean, and they had on-site laundry and a fitness room

bed was like a cloud. bathroom was amazing. wifi wasn't the strongest but it got the job done

the gym facilities were terrible

and the pool not being open for the kids, the breakfast was nothing and it could be better

breakfast was good

because there was no cleaning service we had to empty our own trash cans and place dirty laundry outside the

the room was great, loved fitness center and pool

this was my second time here, i love the free parking, breakfast, fitness center, and pool areas

the size of the room was excellent & my kids loved it!

location was perfect for us, breakfast was good.

breakfast was good

the hotel was immaculately clean, breakfast was great and the location was perfect.

breakfast was also excellent with a great variety.

that the pool wasn't open the customer but the reasure me that it will be open soon.

breakfast and fitness room

it s location and having laundry room and everything i needed on the same floor

was near the elevator which was great for the kids and also the pool was open for the family, early and closed

kids coming from the pool felt the chill

clean rooms and huge pool!

did not like the fact that the indoor pool was not available but upon making reservations did not state that,

not clean we had one set of towels for one person to shower when i ask for more the said the laundry lady call

advised of late check out upon arrival, approved, then rescinded at check out

(breakfast) the morning manager was less than attentive

parking lot

location, coffee available outside of the breakfast area.

very clean! nice breakfast!

the breakfast was just ok

very clean, pool was nice, good breakfast and beds were comfy. staff was friendly as well.

a mini kitchen included in the room

especially, for those who would like to soak in a tub especially after a good workout in the gym or jogging

staff, comfortable bed, breakfast

free parking provided

there were people in parking lot smoking marijuana

i also liked their variety for breakfast and that they had flavored creamer for the coffee

friendly help, free parking, price, easy to make reser

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

location, free breakfast and parking and laundry facility

we were also across the hall from the laundry room

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

there's no semi truck bobtail parking

they also have a gym and swimming pool

the pool was a hit with the grand kids

i had to rush and get my kids out of the room

i used the pool, gym, and outdoor patio area

did not like that the room service were not answering 15 minutes before it was to end

no fridge or laundry facilities

no microwave. no refrigerator. no coffee pot. no laundry. remote to the tv barely worked

no wifi , the carpet so dirty the door do not closed well room 237. ugly and nasty nasty

burns on everything and i m a non smoker who has been affected by all the smoking going on out side and in

no ice machine no complimentary breakfast no gym there was absolutely nothing to do there

didn t get up to have breakfast . hotel was very clean

wifi connection was slow

pool was not operational

breakfast was exellent

pool had a foam on top that made it unappealing to swim in

they even have an on site laundry for guests

there was a guest laundry room so i could do my laundry

dryer was not working in laundry room.

comfort but need better comp breakfast.

my preference, but i would have liked to have eggs and sausage/bacon with breakfast

pulled into the parking lot and immediately left

only one day of breakfast when i paid for two days

continental breakfast, was not good.

the free breakfast was a joke

liked the bed, room location to the door, dog friendly, the channel selection, wifi included, breakfast

had holes in the walls and very dark room, only one single bulb in room and one in bathroom, no wifi and in a