hated i was across from laundry room

the pool needs to be cleaned more often.

breakfast was perfect and plenty off food. nice and clean set up.

we had wifi connectivity issues.

first thing we liked was the ease of our check in and the parking near our room

customer laundry room

room color scheme, pool area just right for little kids and breakfast was amazing

friendly staff, great breakfast buffet and clean rooms

the visitor center , well lit and right by wendy’s they are very accommodating and gave me a late check out

manager was very rude about a late check out i was traveling with my family and kids and need a little more time

also, the local cops hang out in the parking lot every night so i felt safe

the pool is a little small and there isn't a jacuzzi or free coninental breakfast!

exceeded my expectations! pool clean, room clean, everything was good.

the lobby was attractive and parking easy

the indoor pool was ice cold.

breakfast somewhat slow getting ready for guests;however,overall stay was great.

it was also pet-friendly which was important to my family as this was the 1st trip that we had taken our dog

kitchenette was nice and clean

were changed and so ready to jump into the pool only to find out that the pool was overcrowded with one ethnic

the pool area was clean and large enough to hold our group

have any towels in it when called night front desk states that there is no one right now at the laundry to get

hotel laundry dryer was not working

kids were chocking on the pool water

the breakfast and friendliness

breakfast was very good

second floor laundry and ice machine out of order

all the workers in the laundry room were on their cell phones and playing music

location was convenient to the train station, laundry and freeway

parking was great

the breakfast was meek at best! overpriced pet fee for 1 night

staff, beds, wifi, laundry facilities

the parking was flooded due to a severe rainstorm

parking with scarce

pet friendly or so they say

no refegirator, poor wifi.

didn t feel safe in the parking lot

staff, very comfortable room and bed, great breakfast selections, and a very nice pool area

the floor was not made of carpet, wood or vinyl, but of molded plastic

it was terrible getting the cart to the car which was at the other side of the parking lot

i liked the free wifi and the bed

we only had someone take trash and laundry and replace towels 1 out of 3 days

returning we waited for 45 minutes for the shuttle to arrive at midnight at the casino - only to have him drive

breakfast and location great

very poor wifi.

good parking and the staff were helpful

i enjoyed having the indoor pool and hot tub to myself without a disturbance. relaxing.

the breakfast was exactly the same every morning

the breakfast could have been better.

didn t eat breakfast there

the staff, from the front desk, to breakfast cooks, to housekeeping are super helpful and

laundry right outside my door was a little noisy but thats room specific. beyond that was fine

location to casinos!

quiet. accessible to highway, early check in. cleanliness. tvs windows

the wifi included was slow when it would even connect

no pet fee, bed was very comfortable

pool area was nice

, and had granite counters in kitchenette and bathroom

also there is a big pink stain in the carpet in front of the bed an cabinet was broken in the kitchen part pot

the pool time had to be scheduled i didn t like that.

turkey options for breakfast meat for non pork

no coffee pot, no do not disturb sign, no dirty laundry bag, no ironing board - coffeemaker & doorknob sign

they also use heavy laundry detergent because they have pets whatever they used on there bed sheets i itch the

the laundry room is clean

walked up to the desk again and she walked to the laundry room and got them

staff they accept pets they have a pool it's near the expressway

only say beds a little small but most definitely what was needed us to relax and swim with my kids

breakfast was exceptional

the parking: it was cold and while there was a door on the opposite side of the building i didn't have

they have a bar downstairs so i was able to order a little pizza instead of going out to eat

the gym had a nice variety of equipment

breakfast choices close the door to the laundry facility

i also was able to do laundry before leaving, that was great

and hit the road home told the kids to put everything we took in the room i m the laundry

behind the reception desk was laundry room having door towards reception desk

only reason i believe it was clean is because i caught i glimpse of the laundry being done

i loved that they have onsite laundry though they need more than one machine

the swimming pool was warm, clean and well designed

decor was beautiful and they have a bar and outdoor patio area with a fire pit

didn't have breakfast there. food was all gone by the time we were ready to eat.

was beautiful, my daughter and her friends loved everything from the room to the pool to breakfast

housekeeping came to pick up laundry but never brought any

towel in the bedroom i asked for additional towels and was asked to walk to the laundry room to see if any were

low everything is broken or doesn t work the lights got turned off during my stay the cable and wifi as well

cable, heat, pet friendly

the tub was beat up no ash tray in the smoking rooms

have sensitive skin amd am allergic to some laundry detergents

access from parking lot

gym is always empty, casino is attached, and the parking is free

smoking allowed

the hotel is attached to the casino boat

nothing they were remodeling so the pool and the laundry room was not available but

enjoyed the breakfast very much due to the selection of items to eat

com, the hotel had the pool closed and the gym for renovations and covid-19 and booking

pool wasn't clean and had way too much chlorine

room was nice and clean,and the linens was clean. breakfast was good.

room smell weird like old furniture or dirty laundry

nice dining room, fresh and hot complimentary breakfast each day

location and breakfast.

they should serve hot breakfast to all guests

great breakfast

i could not walk on the treadmill in the gym after day one, the paint was falling from the ceiling literally

the breakfast was excellent and they had a nice variety of items to choose from

the breakfast was outstanding as always

the breakfast was not good but with the friendly staff i going to say my overall experience was

pool

hotel was in a safe area; it was clean; parking was convienent; it was close to the places we needed to go

works in my room, broken air conditioning, broken bulb, room smell like weed, kids running all over the place,

kids were running the hallway at 9pm

was supposed to be a swimming pool and there was not, they were supposed to be breakfast but there was very

each room came with a magazine of things to do in chicago so me and my kids enjoyed reading it together

overnight while visiting family nearby and it was exactly what we needed clean rooms, easy parking, and close

ants on floor, water not hot, parking is goofy

breakfast, clean, kitchen,friendly personal

breakfast, clean, kitchen,friendly personal

parking lot wasn't plowed and was very icy

clean rooms with a full kitchen and delicious breakfast in the morning

pretty big and nice room. fridge, and kitchen included.

laundry was a pain

great breakfast, great room, wonderful staff. very happy with our stay

like the location and the parking and that is why i came to this holiday inn

location and parking was great

clean hotel, great pool and breakfast.

i could not get ice, ice maker was not working because of the remodeling and could not use laundry because of

bright lights in parking lot, so you definitely had to use the thick curtains.

getting out of the parking lot onto the highway!

the breakfast was always hot and delicious

breakfast was great room very clean people very friendly

the surroundings were clean and comfortable and the pool temperature was just right.

friendly people and good breakfast

the pool is very small

shower water pressure woulda been nice, and the breakfast sausage patties were kinda rubbery and tasteless

location ok free parking

nice and respectful staff, great prices on laundry and vending machines

pool, gym, laundry, & business center on site

i like the staff they re so helpful and friendly i like the business centre and the laundry

spa tub was dirty and did not work

the breakfast bar was excellent with a lot of items to choose from

clean and quiet,room was great was a little concerned, so close to interstate, breakfast was fantastic, best

we had to pay for our breakfast so it wasn t complimentary.

the lobby was bright and open. rooms were clean. breakfast was great. staff was friendly.

building is need of a facelift the carpets are old, there's paint peeling, the pool and gym are inoperable

00 pet fee to get there and find out that it was $150

comfortable & spacious room with good shower space; parking lot is great and has cameras all

plenty of parking

and no warning given by the staff or a suggested alternative parking that was safe

parking was good as well and so was breakfast

liked the amenities: gym, free parking, streaming access and complimentary breakfast

good breakfast in morning

to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast offered, gym in building

no buffet breakfast

i do wish the hotel served hot breakfast

breakfast was nice

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

vagrants sleeping on the laundry room floor

my only disappointment was that the washer in laundry area was out of order

berter breakfast choices.

didn't eat their breakfast

time you all serve breakfast 6:30 am is late for the people that have to be at work at 6 am

the room serves, the breakfast

i didn t like the smell and the wifi was bad.

when we were trying to sleep people were hanging in the parking lot loud

wifi didn t work

i'm certain people smoked there before or they do the laundry together

onsite laundry & close to restaurants

more choices of snacks. laundry room size.soap for laundry.

laundry strewn down the corridor

no laundry room

employee hid in laundry room yelling and cussimg on their cell

there was no money for the laundry facility, even though i specifically asked for there to be $5 in quarters

friendly reception staff large room toiletries provided clean breakfast included

breakfast was a little to early for me

cleanliness, quiet, friendly staff, and the offering of breakfast

businesses in the area, laundry room, microwave, & refrigerator.

i liked that there s a little work out room and a laundry room

was nothing for me not to like, just disappointed that i did not ask if there was a laundry room

hotel had no control over kids and adults tossing trash

the pool wasnt open (probably due to covid 19) and their elevator was out of service.

no issues other than maybe having change for laundry room

the fact you could buy beer in the lobby, looked condemned, weird smells, loud music in the parking lot, did

it was good location, and parking was sufficient.

the parking lot felt unsafe, the entrance felt unsafe, the elevator was disgusting, the room was

room service ate my food while i was out

breakfast was a little disappointing

there were hookers in the parking lot

i forgot my freezer breakfast

lighting in the parking

lots of sketchy looking folks hanging out in parking lot

now they are working on the lights in the pool area

didn't like the breakfast wish it was more of a variety and also more handicap parking.

staff friendly, breakfast delicious

i didn't like kitchen supplies

the location was great , the suites spacious and well equipped . parking easy

the pool could be open a bit longer

coffee borderline dishwater in room and at breakfast

no remotes for the tv no wifi low level breakfast dirty beds

pool indoor and outdoor was nice

the pool was extremely cold , which sucked because me and my kids went there for the pool

the laundry room was out of order

laundry room has a large top-load washer, which was able to wash 3 days worth of clothes in one

the laundry room was out of order

kids running around knocking every door etc

the bed in our suite had a metal piece sticking out which we were lucky that the kids didn’t hurt themselves

i appreciated that they had laundry services

lots of breakfast choices, great price

parking was convenient

hotel was over run with people and kids, was unable to relax and rest the way i wanted because the room next

i wish the pool was open later for just adults

we were also able to use laundry facilities which was very convenient and inexpensive, over all a very pleasant

seemed a little run down and the wifi was spotty

people bbq in the parking lot

convenient location parking close to room...

close proximity to interstate, refrigerator, free wifi, pleasant staff.

room that was right beside the laundry room for the place

clean, well managed. nice breakfast.

pool was small, but the kids loved it and had it pretty much to themselves

great customer service the room was very comfortable and the breakfast was pretty nice

clean, accommodating and friendly. the breakfast is great too

when i went to the front desk and asked for one, they told me they were in the laundry

no breakfast

pool and rrom were as advertised and more than expected

they had a pool, and it was enough towels in the room for me and the kids

the staff was very polite. the room was very comfortable. and rge breakfast was excellent

the breakfast was good ,the beds were comfortable , i liked that my kids were comfortable

there was no shower curtain in bathroom, gnats all over our kids rooms bathroom and foul smell, breakfast was

outdoor pool, staff was nice

breakfast was a great selection

breakfast is not refilled as the receptionist is doing that too

couldn't use the pool.... laundry was too expensive to both wash and dry.....

i couldn t access the laundry room

legedly had wifi issues)

we had the pool and jacuzzi to ourselves and my family really enjoyed it

clean place, good value plenty of parking close to shopping, highway, restaurants

still offered to let me wash my clothes in the hotel machines after they got done with the house laundry

the breakfast was not great!

breakfast could have been better

like that you couldn't grab a bite from breakfast to take back to room

i like quality inn customer service, breakfast and beds are comfortable.

operated laundry is over priced

price was great. place was clean. laundry room available.

the hotel is clean, and continental breakfast is offered, laundry facilties, and whatever you need to make your

we love the laundry facility

some of the staff were excellent , laundry room was decent..

we wanted to do laundry machine was broke

comfortable and right off the highway, with a hot breakfast

front desk staff was super sweet and even though we missed the grab and go breakfast by 15 minutes they fixed

they have pool and breakfast area, but it's not open yet which i think is understandable because of viruses

they have pool and breakfast area, but it's not open yet which i think is understandable because of viruses

baseboards needed paint, had to shoulder charge my door open as it was stuck, half of vending and laundry was

wifi you pay for, no

no wifi had to pay for it never had enough towels

been coming here for over a year w/ my 2 dogs & was just informed that they are only allowing 1 pet now

there was pet hair everywhere

free parking, wifi, and laundry machine usage

hotel was under construction no laundry available and did not offer any kind of points or discount

location was great, free laundry services

kitchen. room was nice size

music was super loud in parking lot while trying to sleep

bagel breakfast did not appeal to both of us

breakfast was very underwhelming

no pool, limited breakfast options, not the best area of town.

breakfast could have been much better

breakfast could have been better but it was good for the room price

the laundry was too small.

cheap with linen laundry and housekeeping rude no internet does not work

it was clean. it had a laundry facility on our floor.

no, vending machines and wifi wasn't working.

loved no carpet in the doggy room

number one free laundry resources

but the fitness center we used every day the laundry area was perfect so that was really nice

with 4 kids, a pool is an oasis on a 1200 mile journey

everything from the fridge to the delicious breakfast

liked the small kitchen since i was traveling with kids

the laundry workout pool area

t like were covid related: togo breakfast, no housekeeping, or pool

9 pm it's hard to find a parking spot

car was hit in the parking lot

convenient location. room size. cleanliness. parking.

one of the elevators was broken and the laundry was out of order.

pool is really small in the couch in my room was stained carpet needed a steamer as well seen

the parking area was kind of small for a hotel, but just large enough to have plenty of space between

pool's only issue was not 100% cleaned

toilet paper in room bed had hair in it no trash bags in trash cans kids were complaining tht at one another

was still under what looked like renovation- no working ice machine on 2nd floor laundry out of order would have

couple annoying things that were going on was the pool was in

checked out around 9 am and didn t see any breakfast but i did enjoy my cup of coffee on my way out the door

when i awoke to get breakfast i was told breakfast ended at 9am.

parking was free

had holes in the walls and very dark room, only one single bulb in room and one in bathroom, no wifi and in a

limited breakfast option at this price. bit pricey for location like crownpoint or merrillville.

good breakfast

excellent breakfast with many options.

the breakfast was not good, the staff was not friendly, the pool was cold

very clean, pool was nice, good breakfast and beds were comfy. staff was friendly as well.

the lobby area was very clean, and they had on-site laundry and a fitness room

better wifi in the room.

bed was like a cloud. bathroom was amazing. wifi wasn't the strongest but it got the job done

no breakfast (covid19)

wifi nice

because there was no cleaning service we had to empty our own trash cans and place dirty laundry outside the

having a hot breakfast

i love the pool i love the beds i love the staff i love everything pretty much

the grandkids loved the inside pool

room the front and breakfast area super clean

breakfast was over cooked

rude to me and my children and threatened to call the police and put us out over the tv in the fitness room

that the pool wasn't open the customer but the reasure me that it will be open soon.

the breakfast was amazing and complimentary

parking was free & felt safe due to the location

it s location and having laundry room and everything i needed on the same floor

the pool wasn t open

was kind of bummed that the pool was closed. my kids would have loved that.

holiday inn standard and not even a 2 star hotel more of hostel than hotel, there was no room service to change

it was awful and the toilet was so low that it was hard to get up off the toilet it was like a kids toilet in

not clean we had one set of towels for one person to shower when i ask for more the said the laundry lady call

we did not get breakfast either morning if our stay due to the renovations taking place

advised of late check out upon arrival, approved, then rescinded at check out

parking lot

location, coffee available outside of the breakfast area.

no guest laundry facilities. front desk and amenities are a far walk for the hotel rooms.

no laundry, no continental breakfast

office staff was very friendly, the room was clean and the free parking was a nice bonus

parking was free, but it was nearly impossible to find a place to park on a sunday with the

location was great for wanting to be close to downtown, and the fact that there was free parking was a plus,

don’t stay here if you have kids .

wifi is poor

didn't have breakfast.

it states, that this location has free breakfast, but it didn't

didn't like that i had to pay for my breakfast

access to a guest laundry room

enjoyed our stay, the pool was nice (but small) and the restaurant had good food for decent prices

friendly. efficient. clean. comfortable. good sports bar and good breakfast.

location and airport shuttle

had a nice bar and dinning area

no proximal laundry cleaning station

cleanliness it smelt like weed dirty and noisy neighbors hallway was full of trash and dirty laundry/bedsheets

no laundry facilities i was told that the hotel used to have all of these amenities but no longer do

no laundry!

free parking!! in chicago!! good location for driving places.

plenty if room with an area for a desk and wifi

friendly staff, good wifi in a room

there s a gym

could feel the bed frame through the mattress, there was no hot water, and i was not given the wifi password

parking lot was under construction and hard drive in