had trolleys of laundry outside the window which ruined the view

plentiful on-site parking and friendly staff

and whilst the facilities are not huge in size they are very well done - a spa on a boat and a gym encapsulated

we enjoyed both dinner and breakfast in the restaurant, and the food went above and beyond our expectations -

breakfast was very generous and super quality

room needed updating, shower hardly worked, and old laundry/ cleaning trolley left out in corridor permanently

biggest draw-back: wifi worked only intermittently in room which necessitated long treck to reception for

the pool area was very clean without any chlorine smell

nice spa and swimming pool, well equipped gym

poor connectivity for phone and hotel wifi

laundry looked clean but not the appliances

the laundry is piled up in the hallway

not much parking so don t take large cars

lovely breakfast too

breakfast slightly awkward collecting from kitchen, it felt as if being greedy to tuck in

up & old cardboard to trip over & outside in various areas there are metal containers with dirty laundry &

it was nice and clean but the spa was the main attraction! i loved it

location was good for event we attended in golf club next door

was a bit cold as the heater wasn't working, but the rest of the spa facilities were excellent

everyone so helpful. gym available and pool lovely grounds. great restaurant.

dirty laundry was left out next to the staircase, making navigating the steps tricky at times

didn't like walking past laundry bags full of dirty washing that were chucked on the floor waiting for collection

of the stay the hotel staff were really helpful, and went out of their way to ensure me and my kids had a happy

very friendly bar & restaurant staff.

they took care of us extremely well since we had two young kids with us

ended too early and breakfast started too late and room service would have been fab but it was explained to

bar downstairs and restaurant too so you dont have to go anywhere to find a decent meal its all

excellent breakfast and restaurant quality bar food, and not expensive

to get a hotel at a reasonable cost with ample free parking in this area is very rare

the thames hotel is in need of refurbishment, that is why i rated the room and the wifi as i did

booked standard double room but they give me junior room was on the ground next to laundry room in the morning

couldn't get room service for a full english breakfast.

to make sure it was a comfortable stay from offering to carry bags to the room to accommodating a late check

breakfast was great

need a swimming pool

breakfast was lovely

location, free parking, and entrance to park very convenient.

only qualm would be the pool temperature

loved every minute. rooms were great for the kids

pool, the breakfast, the location and the staff

the room was clean and the food and bar facilities were good

have stayed many times and they still have not sorted out the wifi in many rooms you will struggle to get wifi

the staff were very helpful and arranged an early check in and taxis

room service was good except for the hot chocolate i ordered

food was great however we was expecting a buffet breakfast

used room service as there was a wedding, and this was fairly priced, a delight to order on the phone,

wifi was poor and next morning it stopped working at all.

we had free access to the spa & gym

yes it’s ok the kids really love it

yes it s ok the kids really love it

ud83eudd23 the housekeeping and laundry rooms have doors with no soft close like the hotel rooms

the private doors for laundry/house keeping are worth avoiding

breakfast was good value

also the bonus of late check out when you join the club

is vegetarian and she arranged for vegetarian sausages to be available for my daughter for her breakfast

no laundry service or clothes washing machines

short & easy drive to legoland - free juices & popcorn in the bar area - gym is decent for a workout - front

comfy bed - clean - quiet - amazing breakfast- mini gym -

breakfast was an amazing selection and the kids were delighted to have pancakes

great for kids. my granddaughter loved the football game, colouring books. great kids meals too

com) it was 400 metres (by foot) from the local golf club, my principal reason for going - when asking staff

could do with air con in all rooms didn't take cash at the bar no cider on tap

parking area and service road was poorly lit, uneven and rutted, the parking looked like an after

the room decor was gorgeous, but the massive let down was the stains in the carpet, the chipped woodwork, and

gym/spa facilities were a little basic, but the pool was good enough.

laundry cage crashing past our room at 6

noise from laundry during the night

no room service post 9pm (although food was great)

room 12 very noisy due to being near to kitchen.

for dinner both nights (we would have liked to have dined at the restaurant given we had 2 small kids)

room was noisy - some sort of industrial air con or laundry unit was above my supposedly deluxe room and

there was no pool,also you had to walk across the road to get to your room

the kids enjoyed their stay which is an achievement in

the hotel was in a completely different building to the hotel there was no stream room , swimming pool one of

was very disappointed to find out there wasn't a swimming pool at the hotel,the

out of action and it was almost impossible to work out how to get to reception; ended up in the laundry area to

outside our room the corridors were filled with dirty laundry and leftover food from the 'cleaning' in the

weee average and when it came to asking questions about what to do in windsor and if there was a laundry somewhere

especially the lady at breakfast who spent time chatting to her whilst i had nipped out

walking into the hotel, room was great, breakfast was lovely great choice as well to choose from, bar was lovely

location of my room 417 - view of the laundry carts!

lovely little bar area - the decor of both inside the lobby/restaurant area and outside garden area was beautiful

location, great room service, room felt spacious, nice breakfast

they were wonderful to accommodate an early check in. we were so appreciative.

the location is fantastic, breakfast good , the bar and service fantstic

also got our laundry done for a great price in one day

seemed to constantly be a pile of laundry, sheets and towels, in the stairwell next to our

we were able to check in early

we ordered room service and the food was brought up quickly

stayed here for two nights with my husband and two young kids aged 5 and 3

greeted with dirty laundry at hotel entrance

down breakfast and coming back up, i couldn t get to my door as it had been blocked by bags of laundry

the reception and bar area are both welcoming spaces

we ordered room service one night which was great but there were no menus in the room, i had to google the

excellent customer service and great facilities. extremely clean and wonderful room service

this was a birthday weekend and holly at the spa and anna / sam at the dining room really made it an unforgettable

it was a special big birthday and we booked spa treatments and dinner

dinner and bar very vey good and great

a couple who like to exercise, we found the gym small and really lacking in equipment

location superb. spa and pool amazing.

breakfast was great

as 2 adults with no kids we didn't know it would be thunderbird themed

early check in upon arrival pleasant staff

wifi was good

meals were very good and the bar area was relaxing and the gym and table tennis table are great facilities

need to use the intercom to get buzzed in and only one elevator goes directly yo the 8th floor laundry room

was able to do laundry and younger guests could play playstation upon request

with kitchen laundry facilities two tvs breakfast restaurant beds dog friendly location for legoland and harry

the small store inside from which you could buy laundry etc , the cleaning staff was good

laundry room facilities were great

the english breakfast was excellent with good quality bacon, sausage etc and all cooked fresh

a late check out was much appreciated

staff, breakfast was also good

clean, great location, fantastic food and staff. breakfast was amazing

the dinner/ breakfast in the restaurant was exceptionally good and very good service

no bar or restaurant but plenty within walking distance. woken at 1am by laundry van.

when enquired at reception, we were told there was a problem with the laundry supplier and given 1 dessert

the location was perfect with a train station very close by and shops and parking

car parking - only a few spare places

the inside of the kettle in room looked like it had seen better days, no bar open being refurbished

have to pick one thing, i would suggest to put extra laundry bags and the laundry item lists to the room

arriving in the bar for a pre dinner drink the two staff were very vague

in house italian restaurant was closed at 7pm on the sunday of our visit therefore we had to have bar food

breakfast was ok on the first day, but very nice on the second when we ordered room service, however i thought

service on arrival in restaurant bar and golf course was excellent.

hotel could be clearer about the breakfast policy that only continental breakfast is included in the price

everything was to an exceptional standard the staff, the room, our evening meal, the breakfast everything

also having live music and dj at the bar area was so fun

the complimentary flowers and champagne in the room and complimentary champagne at the bar were very much

outside a nice big terrace and a private parking

no laundry service over a weekend and no effort made to make the guests have a superior customer

only bedside lamp on because all lights in room stays on ud83eudd15 cleaning staff leaves dirty laundry in

- no laundry service over the weekend

the catering team went out of their way to provide a lovely meal at the last minute before the bar and restaurant

pet friendly accommodation is nearly always very much the poor relation, and one always feels one

small suggestion for improvement would be to offer a laundry service

dirty laundry on the floors of the communal areas, lots of dirty cups and things just around

cost for some laundry was very high.

struggled to find the wifi code.

a resident i did expect to be able to get a drink after time was called in the main bar but

laundry facilities were a bonus

staff, and mike on nights responded splendidly to my report of a fire exit almost blocked by laundry trolley

large bed spaciouse room great breakfast and use of gym add weights

ev charging location to henley

fairly basic but with all that is required, spacious, heating, clean, tidy, flat screen tv, free wifi more than

when i opened the door, there was light music playing on the radio a fully stocked mini bar and snacks

all the staff were friendly and helpful from the cook, waitress and bar staff

plenty of car parking space available

very friendly staff and a beautiful room. great breakfast and loads of parking

had a late check out in which graham, the concierge, was very accommodating

the room smelt of damp laundry and the windows couldn't be fully

no view other than the laundry rooms

sure you book any additional spa treatments you would look before you arrive as no availability when we

hidden away gem is worth a visit not just for the surrounding countryside, lake, gym, pool, rooms, bar but more

tea and coffee machine at breakfast not very hot water produced

the lady of the house and bar staff couldn't do more for you

i really enjoyed the kitchen, the bar and the people.

check in is at the bar and when the pub is busy that is quite difficult

from early morning rubbish collections, food or drinks deliveries, laundry collections etc--all under our window

very comfortable, short one night stay for a wentworth golf event so location was excellent.

is good to golf course and ascot races

however, the wifi doesn't seem strong enough to support the tv's

hotel and bar were furnished to a high updated standard

location is good for henley regatta. they provide a good laundry service.

location, easy to navigate too, plenty of parking

the bar did not benefit from the view.

other tvs had freeview only and wouldn't connect to internet via hotel wifi so we could use our own netflix

parking is a challenge but we spotted the overflow too late

needs to implement a timetable for kids times etc no tokiet brush in bathrooms dirty laundry left in hallway

think we may have been above the laundry which had machines going all the time

large laundry trollies living in the hallway less than attractive

car park, which overlooked fields and trees, so not too bad - but it also overlooked the dirty laundry bins,

on exiting from lift, passageway was taken up with laundry boxes, and laundry room door was open - not a good

exceptionally clean, on site parking.

i liked: on-site, secure parking ease of check-in clean & comfortable room lovely courtyard and garden area

and i was attending a wedding so wanted to make sure i could get a taxi easily in addition to an early check in

private, quiet, safe, plenty of parking (free), beautiful bedroom (though not large), bathroom (quite large),

well maintained parking lot with flowers and fruit trees

awoken at 4am by a laundry

i arrived the top of the stair well was partially blocked with a hoover a fan and dirty laundry, they were there

night due to this and the room window was by the road, which although not busy had a very noisy laundry delivery

one young man barged through the front door coming towards me of the hotel carrying laundry as i was walking

a laundry room would be good for overseas travellers

gym & outdoor heated pool were fabulous

the hotel grounds hosts wellness walks, there is an outdoor gym, tennis courts

no leadership - guests getting so fed up they were taking their own orders directly to the kitchen staff

in the evening in the 1215 bar and restaurant was pretty chaotic

valet parking staff superb and led by great management

really made my kids feel special and really firendly staff, great breakfast.

the gym is outstanding, i was really impressed with the amount of equipment and how well the gym was

the bar is nice and the staff are helpful

we were traveling with a few kids, and there was an issue with our room that initially caused us some concern

immaculately clean and well maintained superb gym and spa facilities

free parking at the property was good convenient and plenty of room for kids to run around outside in the garden

free parking at the property was good convenient and plenty of room for kids to run around outside in the garden

facilities, ample parking, great location, exceptionally clean

setting and great parking

very clean and tidy. room service had a very reasonable service charge.

amazing spa and outdoor pool

dinner was not 5* - the outside pool was not clean homing a frog, dead flies, leaves & frog spawn - wobbly dinner

my spa treatment was the best treatment i have ever had, and ruby took great care of me

we weren't made aware by the reception team at check-in that there are time restrictions for kids to attend

the food was amazing, the spa was fantastic, and we were lucky enough to have great weather, allowing us to

wasn't the best had to wait over an hour for room service

there's nothing we disliked. we can't comment on the breakfast or the bar as we didn't order it.

it is well located, has ample parking, has heaps of character, and all facilities are well maintained, in good

towels didnt get changed and when we arrived on the first night at 6 the bar and restaurant was closed for

large family room, clean, easy check out process and good parking access.

friendly staff and plenty of parking

friendly helpful staff and excellent parking facilities

great position for golf and

only negative is lack of spa and bar was london priced

on the patio, sipping a beer watching the kids run around the garden after a very hectic

laundry needs for long stays

and then my laundry which i left in the bathroom they all got soaked and

being kept awake all night with laundry

and then my laundry which i left in the bathroom they all got soaked and ruined

way of doing food orders- there's no way to just order from your room and have it brought up, no laundry anything

the wifi was perfect and enabled me to catch up with all the matches i missed in wimbledon so very

com should bar them from the site for such underhand and reprehensible sharp practise

they've got free wifi and parking that's so off the charts, it's not just off the street, it's off the planet

com should bar them from the site for such underhand and reprehensible sharp practise

room and facilities were very clean. good price for a hotel near heathrow. good wifi connection.

we had wifi and multichannel tv

friendly welcome, proximity to heathrow, parking, very clean, and good price.

off road parking, clean, spacious, friendly and helpful staff.

secure gated carpark and wifi

free wifi

absence of basic facilities such as -restaurant ( breakfast & lunch ) -no laundry service -no fridge in the room

beautiful location, super clean, easy parking, great hosts

parking space and garden to sit out in

comfortable apartment with private parking and all facilities

the haven provides a car parking space for your use during your stay

convenient parking

and sticky laundry labels on the bed sheets

excellent breakfast nice hotel staff helpful and friendly quiet location

the pool was great although a little disappointed as the kids couldn't go in the jacuzzi

suite rooms great plenty of space and kids had a proper bed not fold out like some hotels we stayed in

closed on a sunday but it didn’t even matter, we were able to sit in the lobby area with the kids and eat and

free parking available on site, a little drive from henley-on-thames

and pool great; all the staff fantastic from reception/ check in, spa and breakfast

lovely spa can recommend without question

gym and spa could do with an update, and the main room by the entrance was lovely but extremely

and the food was excellent, from breakfast through to dinner: seasonal, beautifully presented, and full of

the laundry was not returned, bad service.

kids club ok could be more central

otto, the golf cart driver and bike tour coordinator, was simply outstanding

the steam room was under renovation. so we didn't really use the spa as it was just a pool.

the spa, fitness, pool - is not in the main building.

it was about a 5 minute walk with multiple bags, uneven floors, vacuum cleaners and laundry bags left in hallways

this is partly customer issues however i feel they should have an area or laundry bin to put them in but they

the bar meal and breakfast tasty and the staff were well

the wifi was weak. the hairdryer was tired.

trees, quiet (even being quite busy and full) easy parking

sadly it was not clean either although the bedding laundry was perfect

limited parking, but is controlled carefully.

hotel, restaurant and bar are good value

the wheatsheaf's public pub wifi was fine speed wise but a tad annoying to have to reconnect when starting /

parking

room, have stayed many times but this time we thought the quality of the food was better from the bar menu and

the bar had no alcohol in the 1st pump 2nd or 3rd pump why no beer

we had room service one night - the food arrived on time and was well-cooked

for bmw golf, at wentworth

bed was v comfy. gym was well equipped but spa was a but tired.

geothermal pool and saunas were really clean and relaxing

music was like dance music at breakfast and also most if the hot breakfast items were lukewarm..

check in, friendly and helpful staff, great executive level, pool, and snacks

great large room.very good wifi and large bathroom

room service breakfast was very bad cold burnt toast , cold coffee, warm jam would not tecommend