free wifi buffet breakfast 24 hr staff - lovely

the book in the room said we could phone down for room service however there was no phone in the room to do

have stayed there before, excellent value with good parking facilities and friendly staff

lovely view across the river and convenient walk into town, with parking

we were also very happy with the english breakfast buffet

didn't like walking past laundry bags full of dirty washing that were chucked on the floor waiting for collection

dirty laundry was left out next to the staircase, making navigating the steps tricky at times

room service or bar facilities from 9

wifi was slow at times which meant i ended up hotspotting from phone instead

wifi in rooms it just wouldn't connect

the laundry is piled up in the hallway

laundry looked clean but not the appliances

lovely continental breakfast beautifully displayed

free parking onsite

it's a preference but found the pillows slightly too hard. parking is limited.

booked standard double room but they give me junior room was on the ground next to laundry room in the morning

telephone didn t work we were up in the eves so couldn t get wifi

good considering after lockdown, had small problem with room service menu, but resolved quite

facilities were great, hotel well situated, adequate parking, excellent breakfast

breakfast 5 out of 10

up & old cardboard to trip over & outside in various areas there are metal containers with dirty laundry &

5am with someone by the window on a call, woken again as people next door were on a zoom call to kids and the

& helpful receptionist on arrival , bar staff eager to help with menus and details on food and beverages , nice

breakfast was really nice had a good range of cereals fruit and baked goods

room service

pet friendly, quiet and comfortable

nice looking building, not far from london, has its own small field, pet friendly, free parking

all good and like that we can take the dog and pet friendly

pizza arrived cold with room service

we would definitely recommend to anyone visiting the area whether travelling with or without pets

had trolleys of laundry outside the window which ruined the view

easy to find, great parking and reception staff very helpful, especially regarding early access to the room

the spa and comfortable beds, plus hotel decor

no gym, no pool, no mirrors in barn rooms

30 for breakfast

bar downstairs is a series of smaller rooms each with open fire

amazing historic inn located in the centre of cookham, offers restaurant, bar with patio garden ideal on warm

a late check out was much appreciated

the english breakfast was excellent with good quality bacon, sausage etc and all cooked fresh

night cap on the landing was a lovely touch but there was no sloe gin left in the bottle and the bar said they

feel welcome, no coffee in the room (you can't order room service for coffee, it's not hot

surroundings and nicely relaxed about kids, which is not often the case when it comes to such nice places

public rooms, fantastic spa, excellent breakfast set in national trust grounds, the trees, walks and gardens

the spa area is complete luxury. the rooms are very comfortable. the bar has a lovely atmosphere

it helped that the weather was amazing - it was like the riviera round the (famous) pool and the spa facilities

we got to our room, i had mentioned it was my partner's 40th and they had decorated the bed with petals and

find , pool is small but just right for kids

wifi glitchy at times in some rooms

the hotels interior is stunning and there's lovely bar rooms and outdoor areas to sit

friendly staff, early check in not a problem

room needed updating, shower hardly worked, and old laundry/ cleaning trolley left out in corridor permanently

the gym is bigger than average

the gothic looking hotel has wonderful spaces for relaxing and there was even a small swimming pool with steam

car parking is rather distant and we might have been more annoyed

nice spa and swimming pool, well equipped gym

the breakfast was amazing

the early morning teal and the late night duty manager - all outstanding - and the guy behind the bar who made

the complimentary flowers and champagne in the room and complimentary champagne at the bar were very much

also having live music and dj at the bar area was so fun

enough space if traveling with large suitcases room service not available all day until 5-6pm and limited choice

laundry facilities were a bonus

staff, and mike on nights responded splendidly to my report of a fire exit almost blocked by laundry trolley

location, parking.

staff said it was the kitchen supplies being delivered

room was on the back side of the building near to the kitchen and plant room exhausts

the room smelt of damp laundry and the windows couldn't be fully

no view other than the laundry rooms

swimming pool and gym

wifi was virtually non existent

the breakfast was perfect great quality food and lots of choice

dirty laundry on the floors of the communal areas, lots of dirty cups and things just around

cost for some laundry was very high.

small suggestion for improvement would be to offer a laundry service

wifi slow

food in the bar the previous evening was excellent as was the choice of drinks and wines served very promptly

location is good for henley regatta. they provide a good laundry service.

my pet hate

loved the bar man who played the piano

room service was very efficient as we enjoy fresh milk with our tea and coffee

easy check in parking fine good with dogs evening meal was very good but wine a little expensive

i really enjoyed the kitchen, the bar and the people.

check in is at the bar and when the pub is busy that is quite difficult

the lady of the house and bar staff couldn't do more for you

awoken at 4am by a laundry

i arrived the top of the stair well was partially blocked with a hoover a fan and dirty laundry, they were there

one young man barged through the front door coming towards me of the hotel carrying laundry as i was walking

a laundry room would be good for overseas travellers

night due to this and the room window was by the road, which although not busy had a very noisy laundry delivery

t got a cocktail list and would have loved a floater coffee which was also not on the bar list

facilities gym, restaurant, pool and more, really good rooms and bathrooms warm showers and well maintained

kids loved the pool and hottub

we were early and despite being told on the phone it would be a 30 charge for an early check in, we were

staff very helpful particularly with an early check in

no laundry service or clothes washing machines

one niggle and that's the free wifi was exceptionally slow which meant there were some business applications

great for kids. my granddaughter loved the football game, colouring books. great kids meals too

staff and free dinner for kids

welcoming staff, found us a room as promised with early check in

only gripe was no phone in the room so i had to walk downstairs to order my room service

wifi easy to connect and plenty of parking

loads of parking space

offered room service and she even made extra effort to help us connect my grandson's xbox to the wifi

all that was missing was kids ceral and kids food options.

have to pick one thing, i would suggest to put extra laundry bags and the laundry item lists to the room

bar

- attended an event on sat night and was unfortunate to be served by grumpy a bar man throughout the evening

we got engaged while at the hotel which was lovely, but we felt like this was a burden for the bar staff, who

like 5 for each room service visit, 15 weekend mark up on all spa treatments

relaxing location & grounds. excellent pool & spa facilities.

spa pool isn t anything super special

exceptionally beautiful grounds and building. helpful staff. free parking.

room service is very expensive as both tray charge and service charge are added

grounds, building, history, breakfast was good & parking was ok

only qualm would be the pool temperature

breakfast was perfect for kids and offered lots of choice

how clean and fresh the place looked, maybe it had some work done to it during the winter and the breakfast was

loved every minute. rooms were great for the kids

evening food in the bar - wasn t great, i ordered a salad and it wasn t fresh, it was limp and you could

room service was exceptional and the breakfast was also very

finally, there was a small gym, another rarity

pet friendly

little selection of breakfast for all, kids entertained with football table and various games around the lobby

we didn't feel safe walking through with kids so ate dinner at the hotel

with kitchen laundry facilities two tvs breakfast restaurant beds dog friendly location for legoland and harry

location excellent room facilities great breakfast friendly helpful staff excellent gym and guest laundry

the small store inside from which you could buy laundry etc , the cleaning staff was good

was able to do laundry and younger guests could play playstation upon request

need to use the intercom to get buzzed in and only one elevator goes directly yo the 8th floor laundry room

laundry cage crashing past our room at 6

noise from laundry during the night

the phones were not working so when we tried to call for room service, nothing

room was large and comfortable. bathroom was amazing. great choice for breakfast

had a room near the kitchen so could be noisy

spotlessly clean, comfortable bed, excellent shower and facilities, plenty of parking space

great parking facilities

i liked: on-site, secure parking ease of check-in clean & comfortable room lovely courtyard and garden area

the royal crown is recommended safe car parking and welcoming breakfast all done with the passion and commitment

private, quiet, safe, plenty of parking (free), beautiful bedroom (though not large), bathroom (quite large),

room was noisy - some sort of industrial air con or laundry unit was above my supposedly deluxe room and

breakfast was lovely, my 9 year old daughter loved the pancake machine

nothing only that we couldn't use the spa suite to covid

was very noisy in the early morning with vans and cars to the train station and dropping off kids to school

view over river room comfort and clean v professional and friendly staff at reception excellent gym

ud83eudd23 the housekeeping and laundry rooms have doors with no soft close like the hotel rooms

the private doors for laundry/house keeping are worth avoiding

i had to keep entering my email every day to access the wifi.

a late check out at 2pm being ihg members as taking part in the triathlon, which was agreed online

breakfast was good value

weee average and when it came to asking questions about what to do in windsor and if there was a laundry somewhere

outside our room the corridors were filled with dirty laundry and leftover food from the 'cleaning' in the

out of action and it was almost impossible to work out how to get to reception; ended up in the laundry area to

think 40 per night to park the car is a bit much, and there is no ev charger

the bar needs to stay open abit later.

location of my room 417 - view of the laundry carts!

location, great room service, room felt spacious, nice breakfast

bar, very nice restaurant, food excellent, would highly recommend this hotel delicious cocktails room service

booked this hotel, a couple of months or so in advance of our arrival i asked if we could have early check in

restaurant is very good as well and i did the room service this time - very tasty food and was ready fairly

only bedside lamp on because all lights in room stays on ud83eudd15 cleaning staff leaves dirty laundry in

- no laundry service over the weekend

no laundry service over a weekend and no effort made to make the guests have a superior customer

the team was very service-friendly; i had an early check in which was very appreciated and despite the kitchen

very poor wifi

also got our laundry done for a great price in one day

seemed to constantly be a pile of laundry, sheets and towels, in the stairwell next to our

hotel is very comfortable,easy large car park, room service, clean, nice rooms

the wifi struggles, i saw some unexpected disconnections during video calls

nice little touch leaving colouring packs for the kids

down breakfast and coming back up, i couldn t get to my door as it had been blocked by bags of laundry

greeted with dirty laundry at hotel entrance

nice breakfast

mins walk to centre of windsor the staff were so helpful and nice the breakfast was amazing the bar staff friendly

the reception and bar area are both welcoming spaces

quality and condition great friendly efficient helpful staff delicious breakfast &

also agreed late check out with one staff member but then cleaning staff and reception staff next day didn't

bar area was relaxing with table n stools plus comfy sofas to relax & unwind reasonably priced bar

quiet tv with chromecast wifi bathroom

breakfast, very well cooked, excellent selection of food, one of the best breakfasts, all the staff

when enquired at reception, we were told there was a problem with the laundry supplier and given 1 dessert

no bar or restaurant but plenty within walking distance. woken at 1am by laundry van.

staff, location , parking.

traditional feel and awesome staff. convenient parking for heathrow.

free parking and wifi and very helpful staff, too, especially viv

room, no desk to work at, shaky wifi, laundry service produced still-wet clothes with a strong odor

well decorated and clean. plenty of car parking

wifi signal was a bit weak in room 17 but did work

there was a very brief moment on arrival when the wifi wasn't working but the lady who was there fixed it

which was really lovely with park views to the front, huge comfy bed, very modern bathroom, good wifi, and staff

food stops at 9 and no room service so if you're going to see a show, eat before or plan accordingly

clean, tidy, plenty of parking and beautiful grounds.

only downside was that there was a wedding on so it was quite loud at times & kids running around the dining

plenty of parking with lighting

wifi kept cutting out and no late night room service after a certain time, then you can t get any food or

impression wasnt the best, laundry bags stacked outside the front door and not just 1 or 2, there must of been

shops including tesco express and elaichi curry restaurant (which was good value, nice food) easy parking

really friendly, welcoming and loads of parking space available

it was great having wifi

comfortable bed, nice sized room, parking available and self catering facilities,

very speedy laundry service (within less than 8 hours), very nice gym (love the technogym treadmill) and

bathrobe on my first night there (stay was for 2 people) i was later informed this was due to a laundry issue

i had a massage in the spa and ruth was amazing, i felt very relaxed afterwards

had the bar breakfast menu. great value and delicious.

free cokes orange juice bath robes and slippers receptionist francesca was so helpful and lovely gym and pool

excellent location and had a fab burger bar next door

clean and modern, easy parking

have stayed here 5 times have to say the service is fantastic however they have a parking system the is appalling

good parking facilities

massive car park with plenty of car parking, right in the town centre, would definitely stay here again

the wifi in the room was poor and didn't work in the bathroom

beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent

beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent

gym facikities were amazing, as was the spa

my spa treatment was the best treatment i have ever had, and ruby took great care of me

the bedlinen and towels were spotlessly clean and fresh from commercial laundry

location laundry across the street plenty of shopping walking distance bus stop not far the staff is top

laundry bags left in front of fire escape

do not do a nice sit down breakfast anymore it's bacon baps toast and cereal in a smallish room

very warm and comfy room. quiet location, good wifi and breakfast.

there is loads of parking on site and the grounds are beautiful

they even said they would opened the bar for us to on the sunday as i did not open until 5pm

wifi was consistently good around the building

only bar meals served on a sunday evening -good and very reasonably priced

location, good food, a place to really relax and unwind at the end if a busy day, with onsite parking, beautifull

have celiac disease and the staff went out of their way to support my needs at breakfast also the room service

pool and gym were very clean and a good size

we were traveling with a few kids, and there was an issue with our room that initially caused us some concern

happy about the bar service charge

no free wifi to guests not booking direct with the hotel

car parking was a dream

breakfast is generously and comprehensively provisioned

i spoke to alex before my visit, to enquire about parking for my motorbike

lovely clean friendly hotel no extra parking charges great location

free upgrade was taken away as we had our dog with us, although we specified a pet on booking

could also do with more parking spaces

check-in was easy enough and with the additional off road parking was one thing less to worry about

free parking, very welcoming, spotlessly clean room!

also pet friendly so could bring my dog with me although it is an extra 10 which is reasonable

comfy, great budget price, great breakfast, great location and parking would stay here

good location and good parking as i have a large van, good price and friendly staff

parking was a problem

price, lots of parking, easy to find location, friendly and helpful staff if there was something missing or you

off road parking was good, room facilities were basic but absolutely fine and clean.

spacious, plenty of parking, very quiet, dog friendly.

nice setup with pub downstairs . easy parking , clean comfortable room

nice room. parking was included.

took food to cook as there was suppose to be a kitchenette

car parking out front & to the safe rear area through a barrier

beware despite saying there is a bar and restaurant on site, there is not

appear to have any bar or restaurant

whilst a small additional fee was applicable for parking, there was plenty of spaces, each space having plenty

plenty of parking space pleasant welcome on arrival

peaceful and plenty of parking spaces

the location is delightful. the staff, food and parking were excellent.

on-site free parking provided

parking and access to the nearby gym is included

swimming pool and gym amazing new building fabulous views of river and a very short walk into

wifi did not properly work in the room - i went to lobby to work

there were piles of dirty laundry in the stairwell too

room was near the laundry. so could hear the machines. bathroom was a bit shabby.

good bar,amazing breakfast, very friendly staff. highly recommended

breakfast and the choice is superb

and beverage was terrible restaurant was empty at 8pm but told they were fully booked until 9pm room service

from early morning rubbish collections, food or drinks deliveries, laundry collections etc--all under our window

we sat in the beer garden for breakfast and it was lovely

excellent facilities and breakfast.

golf hotel

unfortunately i couldn t access the wifi , as i don t carry around my facebook password, i don t do

view of car park and laundry bags but not the river as advertised

room was very noisy woke early every morning by laundry or rubbish collection

laundry piled up around bedroom in corridors

laundry left in corridors and didn't appreciate then another fee for use of hotel car park

room was large and comfortable but we were right by where the maids prepared the laundry and stored all their