open in peak heat our with only 2 shading umbrellas no flexibility at all and if you want to do laundry you can

minimum is 18y no laundry service in august

outsite pool was small for such a big hotel. parking garage 20 euro per day.

room service was quick and efficient, as well as being very tasty

wifi was buggy

good wifi included

also botafumeiro jatetxea and bar zero are both good for beers and pintxos (tapas)

they reopened the bar late at night so we could get a welcome nightcap on our return

also, the place runs amok with kids, screaming, yelling, running, inside and out

is open in the pretty village of garai) so it's 10 mins drive and then somewhat challenging parking to the large

parking was downhill from the hotel

no on site car parking

there is no parking on site

parking was a challenge the first night as there was an event in town and all the parking lots were

as others are reporting, the breakfast is a lovely touch

the breakfast is very good and the couple who regent the lace are very friendly and always ready to

what a great hospitality. very nice breakfast. superb setting

there is a charging station for electric cars right in the parking lot

coziness, breakfast and quiet location. staff were very welcoming and nice.

acres of parking in front of the hotel which is set back off the road

free parking

spacious room, easy parking. nice views.

could have done with air condition we had underground parking for our bikes with a lift directly to our

location, staff, cleanliness, plenty of parking

location, convenience of buffet restaurant for dinner and breakfast, en suite spacious

breakfast is limited with few vegan options

bed was fine! location ok, enough parking. wifi had mixed reception, not superb but good enough.

spa closes at 18.30. most of the rooms without bath.

the spa were closed in the weekdays

nothing. if you want a modern kitchen you might be disappointed but it was fine for us

plenty of parking space and efficient automatic outside lighting

self serve kitchen available lots of parking space

to find, easy car parking, friendly people, real basque country side feeling

the room was warm and cosy, and we had a well equipped kitchen available to us

pet friendly and although perfectly clean there was still a faint but persistent smell of dog

kids play in the square nearby

5 to10pm can be a bit noisy with kids playing games below the open area

wifi is not that stable, mostly i use my internet

open with the fan and the open window as there s no ac (there was a festival on the street and kids playing

rooms were quiet and clean, the laundry service was quick and staff greeted you with a smile

lovely bar &

thank you to virginia at reception really helpful and very pleasant ud83dude0a great breakfast ud83dude0b ud8

guest at this hotel and have reviewed it before, mostly favourably, but did i mention the cafe-bar in the basement

breakfast buffet a little sparse.

as i am a pilgrim walker he advised me where to find a laundry, the tourist information office and a good place

free parking on site which is rarely heard of

late gin tonic in copa de balon at the bar was really nice

wifi went down temporarily and was promptly addressed and rectified

v welcoming short walk to centre and easy parking

nice bar in the building and great restaurant around the corner

were pleasantly surprised by this hotel, which seemed quite new, was clean and modern and had a bar and restaurant

difficult to find car park on arrival. wifi was rather unreliable

the breakfast was not great. in the bar and chose was very poor. toast. sandwich or croissant.

wifi is very poor

private parking

parking in any spanish city is a nightmare and expensive

we had a car and didn't want to stay in bilbao proper as parking and driving can be difficult when returning

free parking, 2 min walk to the train station which takes you to casco viejo within 15 minutes

hearty breakfast, family environment and house with history, lovely and cozy restaurant, free parking

welcoming familiar atmosphere - great location and nicely decorated rural house - indoor swimming pool

a full kitchen and food storage space is provided if you want to cook your own meals

wifi didnt work outside house in there compound

nice pool connected to a grand living room with lots of toys for our daughter and kitchen and views of the

there is also a playground and an indoor pool where children can enjoy playing

laundry option would be great too

house is beautiful, the breakfast was simple but nice, the pool is lovely - a good location to visit beaches

breakfast was simple but good

breakfast was simple, but offered fresh fruits, bread, pastries, cheese and ham

pool was lovely

modern with well appointed suites, a lovely pool and games facilities for children (football net, basketball

we stayed in a room with kitchen facilities which helped us to have flexibility with meal choices

we have spend great evenings in the garden and in the swimming pool and the barbecue was the highlight for

the kids enjoyed the pool and playing with the animals

clean and pretty spacious studio with sufficient kitchen equipment

no wifi

very quiete location and view to the lake! super comfortable beds, free parking, nice breakfast

shampoo); or basic kitchen items (e

our kids were very happy to play with the 3 dogs, unfortunately they're not always there

that would have been useful (the kids slept on the sofa in the leaving room

the heated pool, in cloudy days, was very appreciated by us all, specially the children

nonetheless, there are spacious common areas with broad games, the pool, a sauna and much more

pool was a hit with kids

pool was a hit with kids

the pool and the whole territory were beautifully maintained

don t expect fast speed wifi, it s a place to rest and zone out after all

good parking if you are driving

breakfast quite basic. wifi not very stable

free parking, nice and confortable room, nice and quite area, well designed landscape, full bath (not

outside the city, easy access, convenient parking, great food, but best of all, the staff were excellent

wifi was unusable the first night and then fixed

continental style breakfast but you could order eggs

loved the views plus great to have parking on

nice view and staff are kind and friendly.the breakfast is good!

nice breakfast

the hotel offers a good continental-style breakfast and i ate two evening meals in the restaurant, both of

i'd have loved to purchase this property and place a swimming pool right under the terrace

the kids loved the ping pong table

wifi was a bit slow at times but the owners had the phone company working on it while we were there

as the area is very busy in august parking in nearby villages was difficult/impossible

and very scenic location close to vineyards,safe parking facility,most aimable hosts,the large well equipped

parking is available and with enough spots

old fashioned authentic basque premises with car parking

wifi signal was weak in my room, one night i could not even connect

no air conditioner. wifi kicked you off every time your device locked/went to sleep.

huge free parking. 5...6 min to drive to airport. room ok, comfy bed.

free parking on the property - the airport is a 5 minute drive away - perfect for a few hours stay to

friendly staff, many parking places, good food.

we were not expecting to have to pay for kitchen facilities.

by doubtful extra charge for kitchen facilities

shared kitchen is extra charge and is not well equipped

shared kitchen is extra charge and is not well equipped

asked the owner for hot water to bring with us, but she said the kitchen was closed and she lived upstairs

we had room service burgers one night too

the parking costs additional 20.- per day. the wifi network was almost unusable.

massages available in the spa on the saturday we were there, although we later found out from a taxi driver that

gym and spa are excellent

slow wifi

too far from the town. no coffee shop or restaurant on sunday no laundry service saturday

just rude staff re laundry and an overcharge. otherwise fine. restaurant was good & room big.

no pool. bit far from town.

mini bar was nice

zen approach went a little too far only one chair in bedroom withno table to eat at for room service meals which

fantastic breakfast with lovely views. great bar with open air terrace for a more casual meal.

pool gave us a relaxing time and the team was marvellous

plenty of parking space

the grounds and building were lovely. great bar and restaurant and the view was amazing

breakfast price/value, room service fee

lovely staff who gave us an early check in and fab restaurant/bar

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a

convenient, recently built/renovated hotel. spacious rooms with very good wifi.

very good wifi, airco and shower pressure

great location. fabulous friendly staff. great bar & restaurant next door.

in 5 min walk there is a laundry service, market and parking

there was no laundry bag

room was very spacious, and included another sofa bed, which turned out to be a big fav by kids

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

it does not have a bar but there are plenty near by

helpful and the location is very accessible to tourist areas, churches, restaurants, and public laundry and

learned that due to covid the roof bar, gym and laundry are closed

location, friendly staffs, but lacking some of expected service for 4 star rated hotel like laundry, in-room

very nice service, clean and comfortable room with kids, thank you very much :)

was good - easy check in and late check out

the view to the inner court with people s drying laundry was a bit depressing.

room overlooked the laundry facilities in the central courtyard, but at least it was quiet.

the lounge on the ground floor was uninviting if it had a laundry i couldn't find it but this area could have

request a room change to start due to mould in the bathroom and the room overlooking the outdoor laundry

water hot, wifi fast and self-service continental breakfast generous

due to noise disruptions, they cleared the fees of a laundry service that i had ordered to compensate

there are lots of restaurants and shops around the area and there s also a self service laundry shop

everything in hot laundry

petit palace arana has a perfect location, as we could walk to many sites: guggenheim, funicular,

fantastic location, comfortable beds, great staff and a lovely breakfast.

dry cleaning service despite it being listed on the in-room laundry information

feels a little expensive for size of room and lack of amenities like gym, etc

gym was well equipped, but it was very hot in the room

could be softer bar should stay open later for hotel residents and room service should be available until

said it was pet friendly not happy that we had two small dogs charged 30 per dogud83dude33

location, friendly staff, cleanliness, quiet rooms, fast&free wifi

lobby bar was comfortable. service was excellent. breakfast was great.

have 8 and 9 yo daughters) and we got 2 rooms with open toilet at the entrance of the room (with kids is not

room service was flexible as we stayed in the room until 1 pm and they still did an excellent job

wifi was terrible

services like laundry are not available weekends, which was a surprise for such a high scale hotel

service is good such as laundry and luggage transfer to room

room service after 2nd night they did not refill anything nether shower gel nor water

to separate us into separate floors which was disappointing as we were no longer next to my kids

pool not open