to find, easy car parking, friendly people, real basque country side feeling

the shared kitchen was fitted out with everything you would require from cutlery, oven, microwave to washing

the room was warm and cosy, and we had a well equipped kitchen available to us

great kitchen with the refrigerator and all necessary utensils available, free parking close to the

room, cleanliness, kitchen, staff

no wifi

very quiete location and view to the lake! super comfortable beds, free parking, nice breakfast

the kitchen is new and has everything that u need

we have spend great evenings in the garden and in the swimming pool and the barbecue was the highlight for

our kids had space to play

a matrimonial could be better than two single beds.the pool wasn't ready because of the weather.

location, clean bathroom, smart dog and beautiful mountain view, comfortable equipment in the kitchen

helpful staff, excellent secure bicycle storage and good, fast wifi

spacious room, easy parking. nice views.

a lot of free parking places in front of the hotel

free parking

acres of parking in front of the hotel which is set back off the road

breakfast was of poor quality and boring

spa closes at 18.30. most of the rooms without bath.

the spa were closed in the weekdays

bedroom very hot, without ac basic breakfast

bed was fine! location ok, enough parking. wifi had mixed reception, not superb but good enough.

welcoming familiar atmosphere - great location and nicely decorated rural house - indoor swimming pool

nice pool connected to a grand living room with lots of toys for our daughter and kitchen and views of the

wifi didnt work outside house in there compound

quiet and the most amazing view. beautiful decor . kitchen a bonus to pre own food

please also say hello to old lady, the owner of the bar in the village

open in peak heat our with only 2 shading umbrellas no flexibility at all and if you want to do laundry you can

minimum is 18y no laundry service in august

of an actual bar /drinks availability

felt that spa should have been included in the price of the room, i though breakfast was included in the

wifi was painfully slow even not existent, staff does not speak english (except for the reception)

5 to10pm can be a bit noisy with kids playing games below the open area

pet friendly and although perfectly clean there was still a faint but persistent smell of dog

kids play in the square nearby

wifi is not that stable, mostly i use my internet

open with the fan and the open window as there s no ac (there was a festival on the street and kids playing

rooms were quiet and clean, the laundry service was quick and staff greeted you with a smile

the room was air-conditioned and clean and the breakfast was lovely with a good variety of choice

thank you to virginia at reception really helpful and very pleasant ud83dude0a great breakfast ud83dude0b ud8

parking situation was unclear. breakfast can be improved

the personal was really nice and helped us with restaurants and they prepared the breakfast in advance in

they reopened the bar late at night so we could get a welcome nightcap on our return

also, the place runs amok with kids, screaming, yelling, running, inside and out

good wifi included

also botafumeiro jatetxea and bar zero are both good for beers and pintxos (tapas)

parking was a challenge the first night as there was an event in town and all the parking lots were

booked two nights we stayed only one as we could not cope with a tiny room with miniature tv and wifi that didn

is open in the pretty village of garai) so it's 10 mins drive and then somewhat challenging parking to the large

secure parking for our motorbikes and member of staff was excellent

parking was downhill from the hotel

breakfast was perfect and very tasty, served on the table with sweet and savoury options

room, excellent hosts and great breakfast

as others are reporting, the breakfast is a lovely touch

was no frigde in the room (and the one of the kitchen was full)

the breakfast is delicious and we the staff very gentle

s on the edge of town, so getting in for the evening was a chore - two adults and three kids cost 31 in

every extra has a significant price: pool, fitness, parking, water, breakfast, name it

i chose it but they wanted 27 per person for a timed access to it as it was a separate spa and gym and not

we ordered room service for dinner, it took quite a while but the food was delicious

loved the room. very comfortable and quiet. very nice bathroom. efficient room service.

clean rooms, friendly staff, good location, good parking

view, interior design, staff, food, parking, warm welcome, honesty bar

there was a small honour bar with tea and coffee free to help yourself to and a small selections of drinks at

building, the decoration, the location, the history, the view from the dining/breakfast terrace

lovely onsite restaurant providing great dinner and plentiful breakfast

the laundry doesn t work and the shower broken

a express supermarket one min walk away with lots of food options that we could prepare in the kitchenette of

have to pay for wifi access although the mobile data reception is excellent so you probably won't need it

very clean apartment with well appointed kitchen

apartments are easily accessible from the motorway and pet friendly which was the main thing for us

hotel is pet friendly and no extra charges are applied which is something very rare in spain and just for

value for money, pet friendly, conveniently situated, comfy bed and pillow, underground parking

pet hairs on the bed, but knew the hotel accepted pets before i booked so guess was to be expected

the wifi speed was 85mbit/s

the wifi was good, as were the other facilities

breakfast bit disappointing 12 euros for 2 people, not really worth it ud83dude15

the food was not very warm and my fish needed to go back to the kitchen to be cooked again

breakfast was very good only problem the coffee machine did not make hot coffee ,shame on

staff were very friendly and loved our pet cat who stayed in the room at no extra charge

nice room, nice bar with friendly staff, good buffet breakfast. dog friendly.

the architecture and the style of the hotel. private parking

attractive cosy bar serving tapas

good wifi connectivity throughout the hotel

parking is easy, free and convenient

it was perfect for a one night stay, and the secure car park was real peace of mind as we had our camper van

spa and gym.

wifi is a hotspot and not all devices can connect, my kobo e-reader couldn t connect

somewhat noisy, since a kind of island between roads - limitations of wifi (but staff very helpful to overcome

i missed a pool.

allowed us early check in.

located pet friendly hotel in the centre of the city, with adjacent park and pedestrianised areas for

location, price, coffee and tea availability in the room. and that i could bring my pet.

dogs allowed in the bar too

room service menu was very limited

good wifi, close to town and the room was very comfortable

the room was immediately above the bar and therefore very noisy

bar staff seemed detached and impersonal - not a big problem but makes a difference when you are a

restaurant on the website is only open lunchtimes - weekday evenings food is served in a scruffy bar area on

wanted a hotel with parking and easy access to the motorway and this ticked the boxes

it's not really a restaurant , you sit in the bar at plastic tables. the food was mediocre.

wifi could be better with out loging!!

good wifi signal

excellent staff. immaculately clean. great bed and ample breakfast. excellent value for money.

wifi was not working properly.

knowing that most places would be closed on new year's day, including the bar restaurant opposite the hotel,

year old basque farmhouse), large delightful room, comfortable bed, good breakfast, very easy parking on site,

we had a car and didn't want to stay in bilbao proper as parking and driving can be difficult when returning

our was big and spacious, comfy beds, and internet/wifi worked like a charm

great to have parking included and location to train station perfect to get into bilboa - 14 mins on train

free parking, 2 min walk to the train station which takes you to casco viejo within 15 minutes

were pleasantly surprised by this hotel, which seemed quite new, was clean and modern and had a bar and restaurant

the breakfast was not great. in the bar and chose was very poor. toast. sandwich or croissant.

wifi is very poor

nice bar in the building and great restaurant around the corner

chose this hotel because it was on our route to southern spain and was pet friendly and had secure parking

i wish they would have had laundry service or washing machine.

bringing our pet to a room like that costed us 25

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

too far from the town. no coffee shop or restaurant on sunday no laundry service saturday

just rude staff re laundry and an overcharge. otherwise fine. restaurant was good & room big.

details for the dog and kids.

a bit further from the center than i hoped. no swimming pool

lovely hotel, nice staff, good breakfast, pet friendly and good parking

the indoor pool is in the health complex next door, is 20 euros per person, and kids

had room service on the last night - the burger was great and the wine good

wifi is weak and unreliable

booked without looking at the detail so missed you had to pay to use the gym or swimming pool

the hotel has a comfortable lounge bar which is good value

location, tranquil setting, with ample free parking

and the airport) very friendly and helpful staff with the added bonus of a superb restaurant, bar and garden

breakfast quite basic. wifi not very stable

staff are great, facilities are great. breakfast and bar facilities are great too.

free parking and quiet room

request a room change to start due to mould in the bathroom and the room overlooking the outdoor laundry

the view to the inner court with people s drying laundry was a bit depressing.

room overlooked the laundry facilities in the central courtyard, but at least it was quiet.

the lounge on the ground floor was uninviting if it had a laundry i couldn't find it but this area could have

do not like the smart hotel concept where everything is controlled by a wifi card

first aid for some camino blisters; the room was big and clean, with sophisticated lighting and wifi; and the

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

great location. fabulous friendly staff. great bar & restaurant next door.

not mention the wifi was amazing

there was no laundry bag

in 5 min walk there is a laundry service, market and parking

1st world complaint but wifi was a bit premier inn i

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

location, friendly staffs, but lacking some of expected service for 4 star rated hotel like laundry, in-room

learned that due to covid the roof bar, gym and laundry are closed

helpful and the location is very accessible to tourist areas, churches, restaurants, and public laundry and

very friendly staff that took excellent care of us and our pet

an early check in for us which was nice, easy check in and out, location is excellent,

due to noise disruptions, they cleared the fees of a laundry service that i had ordered to compensate

everything in hot laundry

there are lots of restaurants and shops around the area and there s also a self service laundry shop

we were travelling with our pet, the hotel staff was so thoughtful as they asked our pet's name before we get

even better that the hotel is so pet friendly and my dog was greeted by name as we came and went

dry cleaning service despite it being listed on the in-room laundry information

feels a little expensive for size of room and lack of amenities like gym, etc

gym was sufficient, but seemed a bit tucked away being in the basement, and has potential to be

decent wifi. comfortable bed.

staff, from the front desk, to the restaurant, bar, and room service were exceptional

no laundry facility no oven and toaster facility available

hotel perfect for exploring bilbao, near supermarkets, laundry and cafe's and restaurants

good wifi, kettle and mini fridge in the room

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though