that would have been useful (the kids slept on the sofa in the leaving room

shampoo); or basic kitchen items (e

our kids were very happy to play with the 3 dogs, unfortunately they're not always there

nonetheless, there are spacious common areas with broad games, the pool, a sauna and much more

pool was a hit with kids

the pool and the whole territory were beautifully maintained

pool was a hit with kids

the heated pool, in cloudy days, was very appreciated by us all, specially the children

wifi was a bit slow at times but the owners had the phone company working on it while we were there

old fashioned authentic basque premises with car parking

as the area is very busy in august parking in nearby villages was difficult/impossible

parking is available and with enough spots

and very scenic location close to vineyards,safe parking facility,most aimable hosts,the large well equipped

we were not expecting to have to pay for kitchen facilities.

shared kitchen is extra charge and is not well equipped

shared kitchen is extra charge and is not well equipped

by doubtful extra charge for kitchen facilities

asked the owner for hot water to bring with us, but she said the kitchen was closed and she lived upstairs

don t expect fast speed wifi, it s a place to rest and zone out after all

laundry option would be great too

house is right on the highway, so when you re relaxing by the pool or in your room, you might hear some noise

house is beautiful, the breakfast was simple but nice, the pool is lovely - a good location to visit beaches

breakfast nice but nothing special not easy to find someone to ask questions and get

house is beautiful, the breakfast was simple but nice, the pool is lovely - a good location to visit beaches

i'd have loved to purchase this property and place a swimming pool right under the terrace

as i am a pilgrim walker he advised me where to find a laundry, the tourist information office and a good place

excellent location and welcome. great adults only. very quiet and spotlessly clean.

wifi went down temporarily and was promptly addressed and rectified

easy access to hotel and parking

was near the town centre , parking was on the property

the kids loved the ping pong table

real bar area and outside should be more amenable for drinks and snacks in the day and night

glass of wine on arrival was a nice touch, good breakfast and superb dining, free onsite parking outside the

a swimming pool would be a good addition

there are grand plans to enhance the property with bike storage and even a pool one day, but in this moment it

rooms are spacious, wifi great

did not appreciate the fact that the place felt like a youth hostel for adults

there is parking and a kitchen available to customers

we were given laundry facilities (washing m,achine) and lourda didn't accept any payment for this

host was very socialable, on site parking and amazing views

the optional use of the kitchen facilities was also very helpful for us

room had unexpected kitchen facilities

their friendly pets welcome you when you arrive, breakfast was also very good, and there is a kitchen where

was no frigde in the room (and the one of the kitchen was full)

what a great hospitality. very nice breakfast. superb setting

coziness, breakfast and quiet location. staff were very welcoming and nice.

owners, service, breakfast, dog friendly, peaceful, parking, high ceilings, interior

the breakfast is delicious and we the staff very gentle

a problem, but be aware that parking is on the road and a steep climb to the hotel

booked two nights we stayed only one as we could not cope with a tiny room with miniature tv and wifi that didn

parking was downhill from the hotel

parking was a challenge the first night as there was an event in town and all the parking lots were

professional welcoming staff, good parking, wifi good, breakfast good, beautiful surroundings.

nice bar in the building and great restaurant around the corner

chose this hotel because it was on our route to southern spain and was pet friendly and had secure parking

difficult to find car park on arrival. wifi was rather unreliable

the breakfast was not great. in the bar and chose was very poor. toast. sandwich or croissant.

were pleasantly surprised by this hotel, which seemed quite new, was clean and modern and had a bar and restaurant

they reopened the bar late at night so we could get a welcome nightcap on our return

also, the place runs amok with kids, screaming, yelling, running, inside and out

good wifi included

also botafumeiro jatetxea and bar zero are both good for beers and pintxos (tapas)

minimum is 18y no laundry service in august

open in peak heat our with only 2 shading umbrellas no flexibility at all and if you want to do laundry you can

the wifi didn't work. all extras are a bit pricy.

location and room. pool great and bar good

no tea available in the room , no room service in the morning

very friendly staff. very spacious rooms. lots of parking on front of the hotel

acres of parking in front of the hotel which is set back off the road

good parking

missing a fridge and tea/coffee facilities for this price. wifi was not strong enough.

could have done with air condition we had underground parking for our bikes with a lift directly to our

lively bar and restaurant - apparently it's popular with the locals who drops by to eat and drink

rooms are above a very popular bar and restaurant and have hard floors, so noise from below and between floors

hotel was a great antidote because we were able to sit in the very-lively outside restaurant and bar for a few

however, once you walk through the front gates and into the beer garden for the bar, it's like a little sanctuary

the bar and restaurant were pleasant and busy

the spa pool access costs 20 euro, but the spa is lovely - well worth the

the lobby, staff, prices at the bar, pool table for the kids, and the rooms.

terrible wifi. continous disconnecting.

to pay extra to use spa/indoor pool and kids weren't allowed, had to pay for parking and we weren't advised of

the lobby, staff, prices at the bar, pool table for the kids, and the rooms.

bar staff were kind even when we wanted a drink late into the

pili even did our laundry for us

modern and clean, great position, comfortable beds, very nice breakfast and the most pleasant staff we have

staff, facilated an early check in and always available to answer questions

room service for dinner, delicius, kids ate everything my 11yo son said it was the most comfortable

location & breakfast

room service was flexible as we stayed in the room until 1 pm and they still did an excellent job

service is minimal, room is tiny and noisy (lack of insulation), wifi nonexistent

wifi coverange in room was not existing.

wifi reception in room was poor

wifi and price

also it would be nice to have fridge or something like that in the kitchen for beverages at least

first aid for some camino blisters; the room was big and clean, with sophisticated lighting and wifi; and the

the bar is also great

well appointed room with a good shower and fast wifi

lovely staff who gave us an early check in and fab restaurant/bar

great location. fabulous friendly staff. great bar & restaurant next door.

there was no laundry bag

in 5 min walk there is a laundry service, market and parking

would have been nice to have the mini bar re-stocked daily this didn t detract from our experiment

it does not have a bar but there are plenty near by

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :

staff were excellent and room service was very good

the restaurant & bar staff also is very friendly & the chef is excellent

gym was very small

gym equipment was very old

wifi in the room was not consistent, really poor

helpful and the location is very accessible to tourist areas, churches, restaurants, and public laundry and

location, friendly staffs, but lacking some of expected service for 4 star rated hotel like laundry, in-room

learned that due to covid the roof bar, gym and laundry are closed

30 /night fee for pet is excessive

hotel is supposedly pet-friendly, yet the receptionist was unpleasant when we arrived with our disabled german

due to noise disruptions, they cleared the fees of a laundry service that i had ordered to compensate

everything in hot laundry

there are lots of restaurants and shops around the area and there s also a self service laundry shop

we were travelling with our pet, the hotel staff was so thoughtful as they asked our pet's name before we get

great location in the old town. great sized rooms and breakfast was fantastic

the lounge on the ground floor was uninviting if it had a laundry i couldn't find it but this area could have

the view to the inner court with people s drying laundry was a bit depressing.

room overlooked the laundry facilities in the central courtyard, but at least it was quiet.

request a room change to start due to mould in the bathroom and the room overlooking the outdoor laundry

wifi was a bit intermittent the wifi at reception was fine more unpredictable at select bilboa 100

the gym was another great facility and a huge advantage of the hotel

very nice hotel. breakfast was fantastic. i highly recommend.

breakfast was absolutely fantastic, really delicious.

access to spa facility was additional cost on top of pay for stay - bit

kids gets free breakfast so that is a great

used the laundry service twice and both times we received our garments back already in the afternoon: this

didn t use gym or eat breakfast so unsure about those

excellent up market tapas bars nearby

i found myself having to go to the hotel bar each morning to purchase a coffee to go

local buildings, no light coming in, and a constant , regular water valve topping up all the time gym was very

too far from the town. no coffee shop or restaurant on sunday no laundry service saturday

just rude staff re laundry and an overcharge. otherwise fine. restaurant was good & room big.

good bar with nice selection of wine ans beer

again this may not be a surprise to most, but we brought along three little kids, and that was a long timme

best gym in hotel i ever been before

service is good such as laundry and luggage transfer to room

services like laundry are not available weekends, which was a surprise for such a high scale hotel

mini bar was locked and no wifi, which they will leave you to find out yourself so by 20:00it will be impossible

instructing how to call reception, there was no brochure in the room about facilities, menu for room service

property was great, finishes were excellent, rooftop was lovely and pool / gym space was good

lobby bar, adjoining rooms, minibar full restaurant available, exvellent housekeeping staff and laundry

limited menu (in the restaurant and in room service) but absolutely no complaints about the quality of the food

very good wifi reception

everything was excellent , however found the wifi a bit slow

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

dry cleaning service despite it being listed on the in-room laundry information

late check out always a bonus the double room was on the small side - okay for solo traveller

gym was sufficient for a light workout

staff, from the front desk, to the restaurant, bar, and room service were exceptional

wifi was

bedroom very hot, without ac basic breakfast

staff at the bar was very nice and also the pintxos + snacks & drinks were good

the spa were closed in the weekdays

a medium size hotel with own spa circuit

location is amazing, the original spa dates back to 1843 although of course it is now completely modern and well

asked for laundry service and reception informed me to leave the plastic bag in my room

parking is few minutes from the hotel pet are not allowed in the room alone

beds, and most importantly, it was our first time traveling with a dog, and they were incredibly pet-friendly

helpful staff made an effort offered a discount on the pet policy - see below

bright and clean room and bathroom with very fast wifi

my shirt got lost in the laundry

in addition charge 4 eur for each room service

however, prices at the bar, for room service and for breakfast were ridiculous

awesome location, friendly staff, smelled really good, great gym, great products

excellent gym with very new equipment

we needed to do out laundry and there was a laundrette conveniently located very close by, and the location of

wifi a bit intermittent but no real problem.

corner below my room 106 seems to be a meeting place at night for kids and later in the evening for noisy adults

an excellent stay with young kids - highly recommended

an excellent stay with young kids - highly recommended

breakfast great laundry way too expensive woman at front desk exceptionally great

laundry service was not operational due covid19

was large and comfortable with one super king size bed plus two fold-out single beds for the kids

was large and comfortable with one super king size bed plus two fold-out single beds for the kids

suite perfect for couple with kids or two friends who don't want to share room

well equipped gym

cute spa set up and good looking gym even though i didn't use it

very good room service and a comfortable room

spa is extra charge and rather expensive. fitness room tiny.

the same was the breakfast area and the breakfast itself was various and of high quality

got some laundry done, a weeks worth of tee-shirts, socks and undies and it cost me euro 85 which i thought

expensive extra like laundry and parking

even a small spa or spa facilities would be a great addition.

swimming pool

lovely places to relax all over the hotel and the service in the bar was also excellent

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some

it was pet friendly, but no water bowl for the

no room service to order some food

of room service/food options close by