acres of parking in front of the hotel which is set back off the road

a lot of free parking places in front of the hotel

location, staff, cleanliness, plenty of parking

good parking

spacious room, easy parking. nice views.

good wifi included

also botafumeiro jatetxea and bar zero are both good for beers and pintxos (tapas)

they reopened the bar late at night so we could get a welcome nightcap on our return

also, the place runs amok with kids, screaming, yelling, running, inside and out

minimum is 18y no laundry service in august

open in peak heat our with only 2 shading umbrellas no flexibility at all and if you want to do laundry you can

fantastic gym, excellent food and comfortable bed.

location and room. pool great and bar good

felt that spa should have been included in the price of the room, i though breakfast was included in the

is open in the pretty village of garai) so it's 10 mins drive and then somewhat challenging parking to the large

parking was downhill from the hotel

host was very friendly. parking nearby. the area is beautiful.

secure parking for our motorbikes and member of staff was excellent

parking was not on site but just 50m away

there is a charging station for electric cars right in the parking lot

was no frigde in the room (and the one of the kitchen was full)

what a great hospitality. very nice breakfast. superb setting

breakfast was amazing

coziness, breakfast and quiet location. staff were very welcoming and nice.

5 to10pm can be a bit noisy with kids playing games below the open area

kids play in the square nearby

wifi is not that stable, mostly i use my internet

pet friendly and although perfectly clean there was still a faint but persistent smell of dog

open with the fan and the open window as there s no ac (there was a festival on the street and kids playing

rooms were quiet and clean, the laundry service was quick and staff greeted you with a smile

good location, tasty breakfast, superbly clean rooms and all communal spaces.

lovely bar &

the personal was really nice and helped us with restaurants and they prepared the breakfast in advance in

breakfast buffet a little sparse.

a full kitchen and food storage space is provided if you want to cook your own meals

quiet and the most amazing view. beautiful decor . kitchen a bonus to pre own food

please also say hello to old lady, the owner of the bar in the village

hidden gem, lovely owners, excellent design, equipped kitchen, cozy inside and outside seating area -> perfect

nice pool connected to a grand living room with lots of toys for our daughter and kitchen and views of the

rural house, nice views, fresh gardens, easy parking, nice little village at walking distance

great kitchen with the refrigerator and all necessary utensils available, free parking close to the

the shared kitchen was fitted out with everything you would require from cutlery, oven, microwave to washing

plenty of space, large two-room apartment with kitchen, good parking space

good bike storage, and nice kitchen facilities

wifi is very poor

nice bar in the building and great restaurant around the corner

difficult to find car park on arrival. wifi was rather unreliable

the breakfast was not great. in the bar and chose was very poor. toast. sandwich or croissant.

were pleasantly surprised by this hotel, which seemed quite new, was clean and modern and had a bar and restaurant

some beds better than others, wifi decent

our room had wonderful views over the garden, pool and countryside

our kids had space to play

the cutlery in the kitchen, very cheap which was a shame as everything else was fab

our kids had space to play

location, good wifi

the hotel offers a good continental-style breakfast and i ate two evening meals in the restaurant, both of

nice breakfast

lovely onsite restaurant providing great dinner and plentiful breakfast

outdoor grassed terrace for breakfast with lovely views

lack of water and breakfast only average

this hotel, superb breakfast, lovely big room and a bathroom with bath and shower, perfect stay

the spa was very good.

bedroom very hot, without ac basic breakfast

the spa were closed in the weekdays

no wifi

very quiete location and view to the lake! super comfortable beds, free parking, nice breakfast

i had to then start all over again half an hour later to find someone who could help me with wifi and and give

were or have leaked, so although not effecting our stay it did look a little tired where carpets and walls were

the hotel had plenty of parking and lovely gardens

free parking

free parking right outside and a feeling of 1920's luxury everywhere

lively bar and restaurant - apparently it's popular with the locals who drops by to eat and drink

however, once you walk through the front gates and into the beer garden for the bar, it's like a little sanctuary

hotel was a great antidote because we were able to sit in the very-lively outside restaurant and bar for a few

the bar and restaurant were pleasant and busy

rooms are above a very popular bar and restaurant and have hard floors, so noise from below and between floors

as i am a pilgrim walker he advised me where to find a laundry, the tourist information office and a good place

late gin tonic in copa de balon at the bar was really nice

nice to have the bar at the bottom of the

was near the town centre , parking was on the property

excellent location and welcome. great adults only. very quiet and spotlessly clean.

bar staff were kind even when we wanted a drink late into the

pili even did our laundry for us

we were given laundry facilities (washing m,achine) and lourda didn't accept any payment for this

lourdes was supernice and explained everything very well, there was a nice kitchen to use and amazing chill

fully equipped kitchen, plenty of area to hang out, and amazing hosts

the optional use of the kitchen facilities was also very helpful for us

we even used the kitchen

shampoo); or basic kitchen items (e

our kids were very happy to play with the 3 dogs, unfortunately they're not always there

that would have been useful (the kids slept on the sofa in the leaving room

laundry option would be great too

beautiful property - very stylish and tasteful decor lovely swimming pool relaxed atmosphere

pool was lovely

house is beautiful, the breakfast was simple but nice, the pool is lovely - a good location to visit beaches

house is right on the highway, so when you re relaxing by the pool or in your room, you might hear some noise

pool was a hit with kids

nonetheless, there are spacious common areas with broad games, the pool, a sauna and much more

pool was a hit with kids

the heated pool, in cloudy days, was very appreciated by us all, specially the children

the pool and the whole territory were beautifully maintained

don t expect fast speed wifi, it s a place to rest and zone out after all

as the area is very busy in august parking in nearby villages was difficult/impossible

parking is available and with enough spots

old fashioned authentic basque premises with car parking

and very scenic location close to vineyards,safe parking facility,most aimable hosts,the large well equipped

wifi was a bit slow at times but the owners had the phone company working on it while we were there

we were not expecting to have to pay for kitchen facilities.

by doubtful extra charge for kitchen facilities

shared kitchen is extra charge and is not well equipped

shared kitchen is extra charge and is not well equipped

asked the owner for hot water to bring with us, but she said the kitchen was closed and she lived upstairs

i'd have loved to purchase this property and place a swimming pool right under the terrace

the kids loved the ping pong table

great service and the spa is very good.

everything is close by with many kids play areas

and had lots of facilities such as spa, outdoor pool, pool table and board games for the kids to play

booked without looking at the detail so missed you had to pay to use the gym or swimming pool

to pay extra to use spa/indoor pool and kids weren't allowed, had to pay for parking and we weren't advised of

too far from the town. no coffee shop or restaurant on sunday no laundry service saturday

just rude staff re laundry and an overcharge. otherwise fine. restaurant was good & room big.

would have liked if there was a pool.

) it would have been even better if the hotel had a pool, but we picked it knowing there wasn t

i would have liked to be able to make tea in the room and room service.

hotel bar is lovely, and used by locals too

the bar is also great

child seat in restaurant, not so good breakfast for kids

amazing location especially playground next door for people with kids plus short walk along river to guggenheim

not mention the wifi was amazing

in 5 min walk there is a laundry service, market and parking

there was no laundry bag

1st world complaint but wifi was a bit premier inn i

no bar or leisure facility

the shower was great only downside no english speaking channel on the t v we didnt use mini bar so cant comment

room overlooked the laundry facilities in the central courtyard, but at least it was quiet.

request a room change to start due to mould in the bathroom and the room overlooking the outdoor laundry

the view to the inner court with people s drying laundry was a bit depressing.

the lounge on the ground floor was uninviting if it had a laundry i couldn't find it but this area could have

do not like the smart hotel concept where everything is controlled by a wifi card

helpful and the location is very accessible to tourist areas, churches, restaurants, and public laundry and

learned that due to covid the roof bar, gym and laundry are closed

location, friendly staffs, but lacking some of expected service for 4 star rated hotel like laundry, in-room

hotel is supposedly pet-friendly, yet the receptionist was unpleasant when we arrived with our disabled german

hotel was in an excellent location close to everything and great for traveling with kids