breakfast

quiet european flair in with an excellent breakfast

the morning coffee was just a little too dark roast for us, but breakfast was excellent

nice continental breakfast

the breakfast area was very tight especially when trying to follow covid protocol.

staff offered to give me quarters at the front desk for my laundry

parking lot was very convenient for walking distance to the motel entrance

the pool was temporarily closed, but for good reason. maybe next time.

the breakfast was good. warm and fresh. area was clean.

room was nice, clean, bed comfortable & the best part of 3rd floor was not loud with kids

the pool and hot tub was out of service, which was a big disappointment.

by the pool was nice

pool is under renovation, and apparently has been for a long time

parking lot was poorly plowed tons of snow not fresh snow either

free hot breakfast

easy check in. laundry on site.

the swimming pool is very lovely the rooms are very lovely it's like home

grab and go breakfast was served in the morning would definitely recommend and return

the pool is nice

later, from the parking lot my wife noticed there were semi-permanent (halloween)

couldn't give me quarters for laundry when had washer/dryers also had a pool was closed and booked because of

ac worked really well, they had a little store and laundry microwave fridge, quiet, nice area, and the hallway

i was disappointed with the laundry facilities. the washing machine and dryer were old .

our booking through this site for a king smoking was not secured

there was a weird man that was outside smoking a cigarette and kept walking around us when we got out of the

clean, apparently refurbished building seemed to be in excellent condition. pet friendly

free parking complimentary coffee

good location for business in st charles. free parking. good wine shop close by!

great location close to our vacation destination. pool was refreshing and room was clean.

food bar for breakfast.

of hockey kids, no adult supervision

was close to our business site and it had everything that we like including a gym and a pool and breakfast

pool was closed due to covid but we knew that before booking.

staff was friendly and accommodated our late check out

breakfast was super! room was super clean!

was close to our business site and it had everything that we like including a gym and a pool and breakfast

everything was within walking distance and having a laundry on the premises was super helpful as well

fitness area very clean

the saltwater pool was great.

snow in the parking lot!

there was plenty of parking and it was next to shopping and restaurants

the laundry facilities were clean & the beds were comfortable

nothing!! the only thing i would recommend is having the bar open every night.

parking was a bit expensive

the hotel that is in downtown magnificent mile the parking garage is outrageously priced

- near lots of shopping and restaurants but also plenty to do inside like the nice breakfast and pool we ran

laundry room in hotel was absolutely amazing

provided nothing except two towels and laundry detergent, not even plastic ware

i improvised and turned a laundry basket upside down to use as a table

i use the laundry basket upside down as a side table

there is a computer to use and laundry room

our room to be cleaned, the staff members had bad attitude when asked for a reimbursement for the laundry facility

worst part were the aunts that invaded the kitchenette and bathroom

wifi had poor connection no breakfast offers

truck parking.

not dried all the way, never cleaned the room, real ghetto hotel, people were drinking in the parking lot jus

really nice pool

there s a section just for kids and one for adults, not to mention the hot tub

there’s a section just for kids and one for adults, not to mention the hot tub

the kids were on spring break and we drove 50 mins to bring them so they can swim

pool closed early and no fitness available

liked how it had a kitchen which made it pleases for traveling with an infant and the laundry room was a plus

free laundry service

feel like as a hotel that is bringing in revenue, you should be able to afford scrapping stained laundry and

complimentary coffee and laundry was free

the free laundry facility was extremely helpful

the spa was very expensive and didn't include a hot tub and steam shower in the ladies locker room

however, the service charges for room service delivery should have been waived

elevator from parking lot was not working.

faucet wouldn't work and the room service food wasnt good

wished they would have explained about spa services. zero information given.

room was perfect with bedroom and separate kitchen/tv room

small but good breakfast

breakfast was very nice, lots of choices and everything was stocked and fresh

a few more items in the breakfast could add a greater variety to it.

the pet charge of $100 for the stay seems excessive.

the kids really enjoyed them too

the pool was closed because of covid

book this hotel because there was a pool available and when you travel with kids do you want some thing for them

'the pool was the best

wifi could have been a bit better

laundry room smelled like sewage, especially if someone was using the washer

pool was drained for maintenance, pool was one reason i booked at this location

the pool was quite cold when we went in

hard to hear through masks and no one is impressed at all with the lack of the bar and restaurant in the hotel

the fitness room had nice equipment, but the water machine was not hooked up to water, and there were

good breakfast, plenty of parking spots, clean dining area good value.

staff, room, breakfast

very comfortable & clean. the fitness room was also clean. staff was pleasant & helpful.

trucks running their motor all night in parking lot and secuirty compromised with one exterior door propped open

free breakfast, 24 hour coffee bar, free wifi

would have stayed longer but there was no laundry facility

would also appreciate on-site laundry facility.

plenty of parking, friendly staff and coffee!

wifi didn't work on some of our devices

got a great breakfast

indoor pool for the kuds

elevator to basement pool did not work

free parking, internet and ample gathering space were very convenient for our large family staying there

going out of the parking lot was a bit tight and the pool was a bit on the smaller size:)

the pool

a reasonable cleaning policy, the amenities include a basic but working and inexpensive guest laundry and a safe

staff, the free laundry for guests, the room, the location

having guest laundry and a snack bar was convenient

very nice hotel with great gym and wonderful breakfast

good food, fruit was fresh and the bar was kept clean, tidy and fresh

i loved that i could do my laundry too

tons of desktop space, huge refrig, space in the kitchen, big bathroom, etc

wide variety of breakfast items

was advertised with an omelet bar that did not exist

pet friendly

the laundry facilities leave much to be desired

good breakfast and free laundry

lot of parking space (free of charge) location next to highways

the couch smelled like a pet

pool can use some cleaning

in the laundry there were about 5-6 washing machines, but only 2 were working and 1 of the 2 that were

in the guest area (gym laundry food) was stocked after a breakfast rush and i was starving

laundry wasn t good it didn t work well they are broken

free laundry

convenient location, big parking, clean big rooms, helpful staff, free gym and laundry

breakfast, laundry service, pool, extra space

we stayed for the pool but the.water was to cold my kids wouldn't even swim

it was a nice place. good pool & exercise room. friendly staff. i would stay there again.

the breakfast was outstanding they were very clean and respectful staff.

clean nice good breakfast

$100 pet fee for one night was a lot

also the pool was very warm & the elevators definitely freaked us out

location and having a kitchen

location; pet friendly.

lobby carpet remained dirty

coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your

printer not working laundry room close

this is a wonderful hotel with a superior breakfast

24 hrs, business center internet access 24hr, pool & patio, laundry room for your convenience, gym

stands around speaking spanish to one another instead of working to make sure food is stocked and kitchen area

laundry facilities, washers take long

they need to hire better room service. there were hairs in the bed.

) the breakfast was simple nice enough for a work trip or quick start off for kids but pass that you need to

) the breakfast was simple nice enough for a work trip or quick start off for kids but pass that you need to

to be between 7-10, we went down at 9:15 on a sunday and to our as surprise no breakfast, my kids left the hotel

free parking

room service staff were very polite and helpful

great location! clean , friendly and a good restuarant and bar -pool

parking easy access. easy to find room.

fitness center, pool and spa were top notch

i also did not like the fact that they allow pets and i heard a barking dog all day while i was sleeping, since

nice looks and room have a kitchen.

prices and comfortable parking, good for me

parking lot lights all night

pet friendly does not mean letting a yippee dog never shut up and keep me up all night

the laundry room floor was filthy

then everytime we left the room we had too get our key re activated we had too wait for laundry too be done

friendly quietness you can do laundry there at a reasonable price it has a pool and

the room was very clean. we had tv and wifi.

breakfast nook next to pool/spa very cozy

i also liked that the wifi is fast since i need internet for my phone

the motel also offers luggage storage space, and free wifi, which made my stay even more convenient

it was very useful to have the laundry facilities

desk didn't have quarters for using the guest laundry machines

location staff modern clean good lighting pretty landscaping laundry breakfast conference room

good breakfast clean comfortable bed

navigating the parking lot entry if turn was missed, had to merge on freeway to loop back around

gym was too limited.

, gym small, printer did not work for airline ticket printing

pool and breakfast

the spacious, clean room with a really nice kitchenette!

the kitchen having an oven

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

second floor room and the high fee for pet.

the bed and pillows were comfy and the kids had a blast in the pool and whirlpool.

fine for adults, but other than the pool, not very kids friendly

i would like to have had a refrigerator and freezer d/t food was all take out - no restaurant/room service d

table for breakfast past 8:30, most of breakfast items were also gone by 8:30, poor management in kitchen area

the complimentary breakfast was really good compared to other hotels i've been to.

loved room layout, very friendly staff- check in and at breakfast

evening, the embassy suites offers (i believe 2 total) free cocktails from about 5 to 7 pm at the bar area

laundry service was free so that was very nice

- big rooms and beds - accessible swimming pool - good breakfast - useful laundry service

breakfast was included, and free laundry on site

but if they knew to let guess go into the elevator first and not to ride together with the hug laundry basket

breakfast was amazing hotel was clean and staff was friendly

enough towels in the room, when i went to get more, they said they were all in the laundry and gave me tiny pool

where i was able to print my documents at no cost, hot breakfast with some variety, coin-operated laundry

room, amenities like free wifi, pool and fitness room, business center where i was able to print my documents

breakfast above average, service excellent

i could hear someone getting sick in the room next store and kids in the hallway

i ordered a glass of wine at the bar & it was $17

beds were comfortable. pool was nice. the staff was very friendly and helpful.

we ordered pizza from outside for the kids but had no paperplates or eating utensils

gym needs to be modernized and better fitted out

so i could rest as there was a big high school group checking in and i needed sleep without noisy kids so they

pool hours and check out time

room service lots of restaurants within walking distance easy highway access

the kids were having fun loudly in the hallway after 10:30 pm

the amenities are always well kept, especially the pool and hot tub

the pool was amazing and i like how the fitness room is open 24 hours

laundry room was too far away and a little bit dirty with older machines

laundry facilities worked fine

was able to check in an hour early and there was laundry on site which was inexpensive and convenient

not find laundry??

clean, has wifi, a comfortable bed, a working tv, microwave, great for the money but don't expect anything

on-site laundry, kitchenette in every room.

no quarters available for laundry

plenty of space in the room. big parking lot.

having a kitchen was very nice

kitchen was decent sized, the bathroom was clean, the room was large

laundry out of order

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

laundry machines are not clean

keep clean in hall and laundry is very flithy

no pool or laundry

i guess you have to bring your own clothes washing detergent if you're going to use their laundry facility

in room above the laundry room and air conditioning couldn't keep up with the heat from the laundry

walking through laundry room to go up the stairs.

wifi was good

nice breakfast and courtesy of the entire staff.

we asked for a quiet room and was next to the exit door to the elevator, restaurant and laundry

great new hotel. lovely interior and upscale decor. staff is very friendly. wifi is great.

seriously a drink at the bar would have gone a long way as a courtesy, but truly no one responded at all

sometimes it was a little noisy with the restaurant and bar down the hall.

room was pretty small and no room service

we took our kids (indoor) swimming and it started to rain outside, then the rain starts pouring inside also,

free parking, nice welcoming staff, excellent location.

pool, gym and ping pong table. spacious rooms.

hard to get to gym in basement

one of the guy did not even want to give water to the kids

1130pm someone in our hall kept letting door slam at least 7 times and this morning at 730am kids running and

when allowing customers to book for some big school event they should find a way to keep the kids away from

bar area was open when we got there late, kids were happy with the pizza and wings

in the room was a little tight, and parking lot on the side was a little dark (needs more

was very nice, room was clean, beds comfortable, the pool and hot tub were wonderful

didn t like that the property did not have a laundry i also did not like that you needed to give 24 hour notice

breakfast is free and tastes delicious

we love the breakfast and my ten years old grandson loved the pool

called before i booked and asked about the pool and they said yes, it's open

very clean, great location, good breakfast and friendly staff

money got stuck in the guest laundry dryer and it would not work

pool & laundry not available

wb nice to have found out the pool was closed before booking. overall very good hotel tho!

the gym was subpar

the pool was not warm

possibly the most uncomfortable pillows i have every used, reminded me of a bag of laundry

pool and jacuzzi on site laundry loved the beautiful furniture and pristine decorating

pool only because of temp, injustice love mine cold ud83dude02

the pool

the breakfast was good and the parking was convenient.

plenty of parking my only issue was taking out for incidentals was quite high 201$ to be exact

breakfast

location, breakfast

room aren t clean and parking lots people smoke marijuana

had coffee pods but no coffee maker in the room. no hairdryer or laundry bag.

we had to wait for laundry to get finished

room did not have soap, hand towels, laundry bag

would have like breakfast. wifi didn't work in the room.

the room was pretty spacious for 3 adults and 2 kids. the pull out couch was a lifesaver.

front desk clerk was rude, the pool was ice cold, the room was musty smelling, the breakfast buffet had only

there is an indoors swimming pool and breakfast is included in stay

really nice rooms, a pool and breakfast. really should be more than 1 star

pool couldn t be used

there was no breakfast available nor the pool, the rooms need more outlets.

the breakfast food is good

thankfully no kids running up and down the halls

only drawbacks were a very modest breakfast and loud doors that other patrons would let slam in the middle of

smelled like cigarettes in hall, dirty carpet

thankfully no kids running up and down the halls

they had to go to the laundry to obtain supposedly clean pillowcases

staff early check in hassle free

rest everything was good breakfast and rooms

we have kids and grandkids in elgin and this is the perfect location for us to stay

the wifi needs improved. the breakfast attendant was in too much of a hurry to clear the room.

did not vacuum, take out trash or room service dishes or bathroom cleaned, dirty towels were left

so we just went down for breakfast and followed the crowd and due to a remodel they had it in the bar so still

pool is open while the pool of other hotels are still closed.

loved the bed! so comfy!!! and breakfast was yummy!

pot holes in the parking lot

there was no bar it's only for weddings or convention and no pool it was out of service oh and no laundry machines

mini fridge, microwave, tv, laundry room, ample parking

laundry facilities

laundry room on premises

guest laundry did not work

very responsive and easy going staff, large rooms with built-in kitchen

couldn't get on wifi so not sure it was provided

i arrived, there were people standing all around in the parking lot smoking

wifi was terrible and had no ice machine

not enough breakfast options

complimentary laundry

the free wash/dry laundry is gr8

couldn't wash my laundry due to a woman washing 10 loads having no consideration for others

little store, free laundry, kitchenettes

free laundry, convenience store, nice size rooms

guest laundry room

pool and hot tub room could use a little updating, but the facilities were in good condition.

the wifi was almost useless the ari-conditioner rattled

the only thing that i did not like was the fact that the pool was closed.

no access to the pool

i would like to see a bag to carry dirty laundry in when we

i was happy with the location, and the laundry facilities and it was pretty clean.

no drinking glasses, no coffee machine, no laundry bag and no breakfast

pet friendly

the fact kitchen was bare nothing but stove fridge microwave yet nothing to use nor dish liquid to

laundry hours were only until 8pm, we could have used another hour or so.

i know some things might get overlooked (especially when doing bulk loads of laundry) but that was the only

the pool was cold! the website advertises it as a heated pool. i suppose if

pool was great for the kids with a great breakfast selection

the breakfast was grab n go, which is completely understandable for the current situation

it was a great room but the pool was amazing, kids had a great time

hotel lobby very nice, great bar area

after the kids went to bed the drunk parents took the

was excellent and my kids really enjoyed the swimming pool

easy to get to and free parking

they also had a 24/7 gym and heated indoor pool

pool was amazing!!! clean n warm!!! my kids enjoyed it very much and gym was nice n super clean!

the additional bar restaurant area was great. would have been nice to have a hot tub.

i liked the fact that the hotel was clean, the pool was nice, and parking wasn't too bad.

my kids always enjoy the pool, this is the reason we come here.

corner and the strip mall of restaurants on the whole same side of the block; they have a nice pool for fun

the pool is a plus as well

front desk rep (man, 30's around 2 pm on june 17) was very friendly and accommodated our early check in request

room service cleanly ness

not a lot of parking

i like that they have a clean and functional gym

was no wifi access in our roof as the room was to far from the lobby

the breakfast was very good and the staff opened the bar for us and our relatives who were also attending the

parking was good as

clean rooms. comfortable. breakfast was great. staff was nice. great wifi.

no laundry facility

bathroom was really small. no laundry room

the gym feature and the continental breakfast.

slow wifi

breakfast selection kids loved the pool and there was always towels available and you needed a key to get in

laundry facilities were clean and available

they also have a couple of vending machines in the laundry room, which is convenient in case if you forgot to

laundry was clean, hallways did not smell weird(like other places) and was also very clean

you need cozy staff is absolutely wonderful free coffee downstairs sometimes snacks workout room laundry we love

there is a gym and laundry room available to guests, which is nice

parking was

breakfast and free parking is always a great option

they take a deposit of $100, the gym was closed

i could also see into rooms across the parking area

charged extra fees not disclosed through reservation form for pets

parking lot was safe

easy parking.

it was good location and pet friendly

free parking; nice bed; clean lobby & pool area

wifi did not work well.

furniture late at night and then it started early in the morning--i think it may be from the laundry area and

their laundry room is convenient

the general property could use a bit more tlc, laundry on the 3rd floor walk up

laundry needs to fix, but the front dedk agebt is vrry nicr

laundry is still using coins and requires cash to buy quarters to use for doing laundry

we asked about the bar if we could get a drink when we came in a friday night, st patrick's day, mind you

the bathroom floor also pooled water when using the shower

my husband enjoyed the fitness room

) the pool is nice and clean but very small

the man that was tending the bar in the evening was very unprofessional; he was so

laundry not working, construction in the middle of the lobby

a very old one, carpets look horrible, and no restaurants and laundry in the hotel

i appreciate that towel & sheet laundry is a conservation issue but they do not even enter the room to even

it was nice they had bar downstairs it was very clean

breakfast was fine

the bed was king size and it smelled like fresh laundry

rooms were clean; breakfast was standard hotel fare; pool was warm and staff was friendly.

i didn't know there was a fireplace inside so that was a nice surprise

was clean didn't look dirty like some hotel pool, i also like they give adults pool time with no kids

breakfast was great. loved the spa tube in our room.

i would have appreciated being able to buy quarters for the laundry with my debit card

they have a laundry room for guests and a fitness center

it was clean, internet was free, parking was free.

also, no wifi or internet access

free parking and breakfast was an awesome perk

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

i could do my laundry easily. the staff was also excellent.

size, laundry facilities, delivery of food &/or packages to front desk

maybe a sign saying that you can get change for laundry in pop machine

the room had a kitchen in it which could be really useful for an extended stay

pool was closed.

the staff, especially dia and the breakfast!

the size of the rooms. the breakfast was awesome!

indoor pool it's a plus, we ended up using it

highly disappointed in the gym equipment, especially for the price per night

a staff member who appeared to be from the laundry department walked by, and when i asked where the receptionist

i stayed a month & the laundry facility came in handy

laundry is chargeable

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been

laundry room

the location and staff were great, laundry and basketball court also a plus.

breakfast was nice,they have a laundry area coin operated for long stays

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

parking comfortable beds, full kitchen with equipment, lounge area, tons of storage space on-site laundry facility

it had an on-site bar and restaurant which were very good and the location was good for o hare

1 bar of soap on bath matt on the floor for shower, none for sink

their pool and their gym were big enough to spend some time training or playing with the kids, the pool was

the parking lot was full of 18 wheels trucks so we have to park far away from the main entrance

between just feeling welcome, the pool, and the outside fire pit

beds very comfortable. very clean and many choices for breakfast! people extremely nice!

breakfast fine location good room fine i just hope that my credit card deposit was returned my son

the breakfast was adequate for a one night stay, but much less appealing for a multi night stay

breakfast could have more of a selection

very comfy no bed bugs room was clean and nice price was great shower was clean and worked free breakfast/coffee

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

in pool was little cool for the kids

the breakfast the eggs wasn't very good but i really have nothing to complain about

wished they had made an effort to have some sort of free continental breakfast

there was plenty of parking in a well-lit parking lot

overly crowded pool (especially considering covid right now)

the pet fee.

parking situation after a certain time couldnt find a place to park after we returned from dinner

i liked the front desk staff that checked us in she made sure we got our turn to get in the pool

the basketball court was right next to the pool

good room size. near shopping restaurants airport. free parking. comfy beds.

i couldn't smell the pool

couldn't eat a hot breakfast even though they had the pre package

i love that my family was able to utilize the pool and the beds are so comfortable...

kitchen

they also have a guest laundry where i could wash my clothes

hot breakfast, clean pool & friendly staff

wifi could be better.

and easy parking every night

they even arranged an early check in for me

from the snow storm there was horrible room service, no towels , no plates or anything for food i ordered bathroom

morning coffee bar was subpar

parking is good

also, lady that checked us in could have pointed out we would be next to the pool

parking was a little tight on friday night.

laundry on site was very convenient

beds were awesome coffee available all day free parking updated decor.

was great, would've enjoyed some time in the pool but unfortunately it was not open because of the current covid

fruit in breakfast area *no 24/7 gym access/missing dumbbells in gym

the appointment was needed for a pool or gym use

the facilities like laundry, gym were good

the laundry room was easy to use with the app instead of coins

room, laundry room available, cleanness, friendly staff, morning free coffee

the laundry room was very high

t have laundry detergent in the washing room should refill on this was the only thing i

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

the workout area and pool, the cleaning staff, free parking, the powerful shower head, and the bar downstairs

that is really dangerous when you have kids and could risk them putting it in their mouth

process for accessing wifi could have been easier/ smoother

no microwave in rooms and certain things in the gym were not working

friendly staff, comfortable bed, free wifi, nice size tv.

i also loved the fact that it had a restaurant & bar that was open from 5-11pm

pool open early and close late, free wifi, free breakfast.

it was a great stay kids loved the pool and the breakfast was great also :)

tal stranger), we pushed 1 and all three of us were lost for a minute, faced with a pool and fitness room

like a musty smell, they put me next to the laundry room where there was noise all the time

loud kids running the halls

the pool area was very cold. it cut our pool time drastically.

microwave in room, pool was very small for the hotel size, rooms were a little musty smelling which i assume is

there was not enough disabled parking.