rooms are spacious, wifi great

did not appreciate the fact that the place felt like a youth hostel for adults

there is parking and a kitchen available to customers

real bar area and outside should be more amenable for drinks and snacks in the day and night

a swimming pool would be a good addition

there are grand plans to enhance the property with bike storage and even a pool one day, but in this moment it

glass of wine on arrival was a nice touch, good breakfast and superb dining, free onsite parking outside the

the kids loved the ping pong table

i'd have loved to purchase this property and place a swimming pool right under the terrace

don t expect fast speed wifi, it s a place to rest and zone out after all

we had use of the garden and kitchen facilities

shared kitchen is extra charge and is not well equipped

we were not expecting to have to pay for kitchen facilities.

shared kitchen is extra charge and is not well equipped

asked the owner for hot water to bring with us, but she said the kitchen was closed and she lived upstairs

old fashioned authentic basque premises with car parking

as the area is very busy in august parking in nearby villages was difficult/impossible

wifi was a bit slow at times but the owners had the phone company working on it while we were there

parking is available and with enough spots

and very scenic location close to vineyards,safe parking facility,most aimable hosts,the large well equipped

laundry option would be great too

breakfast nice but nothing special not easy to find someone to ask questions and get

beautiful property - very stylish and tasteful decor lovely swimming pool relaxed atmosphere

breakfast was simple but good

pool was lovely

pool was a hit with kids

nonetheless, there are spacious common areas with broad games, the pool, a sauna and much more

the pool and the whole territory were beautifully maintained

pool was a hit with kids

the heated pool, in cloudy days, was very appreciated by us all, specially the children

as i am a pilgrim walker he advised me where to find a laundry, the tourist information office and a good place

only complaint would be that the wifi doesn t really work.

the bar had an amazingly cold aqua con gas

was near the town centre , parking was on the property

nice to have parking on site

swimming pool delightful

hotel and very pet friendly

with plenty of parking

), beautiful interior, super warm and great pool area (excellent for kids), terrific tasty breakfast with quick

friendly helpful staff, lovely food & good selection, quiet room very spacious, nice shower, pet friendly,

that would have been useful (the kids slept on the sofa in the leaving room

shampoo); or basic kitchen items (e

our kids were very happy to play with the 3 dogs, unfortunately they're not always there

plenty of free parking

staff are great, facilities are great. breakfast and bar facilities are great too.

outside the city, easy access, convenient parking, great food, but best of all, the staff were excellent

lively bar and restaurant

parking and wifi as published

early breakfast was delicious and abundant

stay before catching an early flight: clean and comfortable room with necessary facilities, good breakfast and

restaurant next door that catered well for kids and good breakfasts for takeaway the next morning before early

no conditioner (only shampoo). wifi was hit-and-miss. no minibar.

my kids would've appreciated internet tv. ;)

hotel next to the airport. free parking, 10 minutes from bilbao.

conveniently located off the main road in derio, near bilbao, with plenty of parking available

had to continually log back into wifi!

wifi signal was weak in my room, one night i could not even connect

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

wifi didn't work

the room and bar facilities.

temperature a little too high and a soap bar would be great in the bathroom

all good, easy to find and near airport, good for a snack and coffee in the bar before catching plane home too

is perfect near the bilbao airport, it has its own parking lot and bar open until midnight

cafeteria and hotel bar closes early

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

several things: - wifi didn't reach our room and because they were out of space

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

when we reached the hotel we asked for cutlery from the bar counter unfortunately, it was not properly cleaned

waited at the bar for ages for a drink but gave up and went to bed

also it would be nice to have fridge or something like that in the kitchen for beverages at least

wifi and price

big pot in the kitchen would have been helpful

very helpful and friendly owner. it was very basic but clean and comfortable. also good wifi

clean room. free parking. free wifi.

our was big and spacious, comfy beds, and internet/wifi worked like a charm

great to have parking included and location to train station perfect to get into bilboa - 14 mins on train

we had a car and didn't want to stay in bilbao proper as parking and driving can be difficult when returning

great rooms and parking.

year old basque farmhouse), large delightful room, comfortable bed, good breakfast, very easy parking on site,

service at bar area was a bit slow due to staff shortages.

kids were not allowed to use indoor pool

great place! the only thing is the wifi was unstable and really slow

swiming pool clean and good and gym is excellent

the hotel has a comfortable lounge bar which is good value

gym was tiny with only a few machines squeezed in.

the bar area a nice place to chill and have a drink

location and the roof top. staff were friendly and the bar was excellent

pet fee was the highest i've ever experienced: 25 per night

there is gym in the hotel with all essential equipment and a lobby bar that works till

free wifi was mostly good but often dropped in the room but remained good in the lobby area

food could be a bit earlier in bar as only starts at 8pm .as travelling with young kids

location, view, cleanliness, helpful staff and a great breakfast

location and the breakfast was wonderful

bar area lovely and service excellent

lobby bar, adjoining rooms, minibar full restaurant available, exvellent housekeeping staff and laundry

had quite a lot of noise from traffic in my room (my kids didn't hear anything)

garage parking was expensive but included ev charging

hotel wifi not great but he had trouble with my own plan

location limited parking with max length as car goes in lift two ev charging points unfortunately you have to

great large room and room service and location close to old city and guggenheim museum by walk.

snack bar in lobby very handy for drinks and meals

the bar was very nice as well as the room service

room was very big and exceptional for traveling with kids

exceptionally good breakfast

my shirt got lost in the laundry

excellent gym with very new equipment

breakfast was perfect, especially the guggenheim museum view

from the breakfast to the sympathy of the staff, from the great and modern decoration to the comfort of the

rooftop bar has a great view but could be made more cool with nicer lighting and ambience

i was working remotely, and there is a salon with tables where i could work with good wifi and no trouble

child seat in restaurant, not so good breakfast for kids

not mention the wifi was amazing

very good wifi, airco and shower pressure

great location. fabulous friendly staff. great bar & restaurant next door.

used the laundry service twice and both times we received our garments back already in the afternoon: this

gym doesn't open until 1000h. shower was a tad narrow.

spotlessly clean bathroom with walk-in shower and complimentary toiletries if required, mini bar in case we

we could not reach room service or the front desk

wifi worked well & good choice of television channels

in 5 min walk there is a laundry service, market and parking

there was no laundry bag

the bed was very comfortable and the airco (and wifi) worked very well

it does not have a bar but there are plenty near by

good fast wifi

we needed to do out laundry and there was a laundrette conveniently located very close by, and the location of

the wifi doesn t work very well.

little attention for the kids (drawings with stickers which kept my 4yo busy for a while :)

room was comfortable, wifi worked, and tv had an english channel

location spacious, clean comfortable room and bathroom fast wifi, excellent a/c, mini fridge very friendly and

helpful and the location is very accessible to tourist areas, churches, restaurants, and public laundry and

location, friendly staffs, but lacking some of expected service for 4 star rated hotel like laundry, in-room

learned that due to covid the roof bar, gym and laundry are closed

wifi intermittent.

nice gym for the training and good restaurant for the dinner

services like laundry are not available weekends, which was a surprise for such a high scale hotel

service is good such as laundry and luggage transfer to room

breakfast is well worth a visit, €23 and you have a buffet and as many cooked options as you

the rooftop and the gym are the cherries on this beautiful cake

very nice decor !! very nice breakfast very clean

due to noise disruptions, they cleared the fees of a laundry service that i had ordered to compensate

everything in hot laundry

there are lots of restaurants and shops around the area and there s also a self service laundry shop

the wifi was unstable and randomly dropped connection. really only complaint.

loved everything. except for the bad wifi signal inside the room.

location and view honesty bar relaxing

excellent location and fantastic breakfast

gym could have been better equipped. spa relatively expensive.

fantastic location and views friendly staff beautiful room and the spa was great

no spa facilities, sauna steam room etc...

also the bar wasn't in the hotel, but a short walk away

and bar were closed at the weekend and we were there on saturday night

there was no bar available in the hotel.

no apparent room service

real let down was the wrong information as the site said it had a full proper restaurant and a bar

the view to the inner court with people s drying laundry was a bit depressing.

the lounge on the ground floor was uninviting if it had a laundry i couldn't find it but this area could have

request a room change to start due to mould in the bathroom and the room overlooking the outdoor laundry

room overlooked the laundry facilities in the central courtyard, but at least it was quiet.

staff was informative and flexible for a late check out

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his

at an extra 22 euros a day for our dog i'd call the hotel marginally pet friendly

of room service/food options close by

i would not recommend for pet travelers and for remote workers

asked for laundry service and reception informed me to leave the plastic bag in my room

thought that the rooms were supposed to have air conditioning and i thought there was going to be room service

also good wifi (up to 120mbps)

pet policy - we traveled with 2 dogs and chose the hotel because it was pet friendly, but on

the wifi worked well

i wish they would have had laundry service or washing machine.

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

bringing our pet to a room like that costed us 25

dry cleaning service despite it being listed on the in-room laundry information

gym was sufficient for a light workout

great room, free upgrade and free late check out. i really recommend this place.

room was a bit small but not a huge issue room service - probably ordered the wrong thing

could be softer bar should stay open later for hotel residents and room service should be available until

laundry service was not operational due covid19

breakfast great laundry way too expensive woman at front desk exceptionally great

they had goodies for the kids which was very nice! the location was excellent.

found the casino entrance right next to the hotel entrance a bit disturbing, and due to that the hotel lobby

so had to have window open which meant a lot of street noise disrupted our sleep (next to a casino)

little effort appeared to be made to get the nightdress back from the laundry

location for walking to places of interest and by cab; pool a bit small and too many kids at one time not possible

the service, location, warm pool, cleaning, restaurant

wifi in the room is abominable

loved the juice in the gym

got some laundry done, a weeks worth of tee-shirts, socks and undies and it cost me euro 85 which i thought

expensive extra like laundry and parking

room service

v slow wifi.

to open the room got deactivated and did not work for the gym room (but the staff quickly helped and fixed

staff was excellent. young kids would prefer a bigger pool. everything was in great shape

wifi was slow for us and the pillows could have been better

pet friendly, but sadly only in the room, dogs are not allowed to the restaurants etc

wifi was perfect - and the staff were very helpful and very flexible

location, the comfort of the room (with terrace), the bar with good drinks and food, the convenient parking,

too far from the town. no coffee shop or restaurant on sunday no laundry service saturday

just rude staff re laundry and an overcharge. otherwise fine. restaurant was good & room big.

mini bar was nice

was spatious with fold down bunks for the kids and comfy beds

again this may not be a surprise to most, but we brought along three little kids, and that was a long timme

brilliant room and free laundry service. excellent gym. fantastic stay!

specialty neck pillow was accidentally sent to the laundry and lost

were upgraded to a deluxe room with free access to the sky bar, free soft drinks and free laundry

good laundry service

were so accommodating, storing our baggage for us while we attended an event and also allowing us early check

laundry bill was expensive

bar & restaurant in building, so all convenient

room was as expected for 3 star rating; good wifi

the charge 11 euros a night per pet. complete rip off.

there was zero wifi connectivity, even though this was advertised

irport shuttle), comfortable bed, nice pillows, big room, kettle and coffee machine, good wifi

clean rooms, friendly staff, coffee machine in the room, separate toilet, access to gym

unfortunately room service menu is terrible - we were a bit shocked given the high quality of breakfast

the bed was very comfortable, and the gym was pretty well equipped and clean

pet friendly (with a one-time fee, not per-day charge)